KANCHI MAMUNIVAR CENTRE FOR POST GRADUATION STUDIES

I M.COM
HUMAN RESOURSE MANAGEMENT

DURATION 3 HOURS MAXIMUM MARK 60

Section A
Answer all the questions (20x1=20)

1. The process of forecasting an organizations future demand for, and supply of, the
right type of people in the right number is called.

(a) Human Resource Planning

(b) Recruitment
(c) Human Resource Management
(d) Human Capital Management

2.The actual achievements compared with the objectives of the job is

(a) Job performance

(b) Job evaluation
(c) Job description
(d) None of the above

3.The following is (are) concerned with developing a pool of candidates in line with
the human resources plan

(a) Development
(b) Training
(c) Recruitment
(d) All of the above

4.Section ________ of the Industrial Disputes Act 1947, states that an employer should
only retrench employees who have been most recently hired

(a) 24-F
(b) 24-G
(c) 25-F
(d) 25-G
5.For closure, every worker is to be compensated with ________ average pay for every
year of service completed

(a) 15 days
(b) 20 days
(c) 25 days
(d) 30 days

6. Duties of 'HR' manager and staff functions consist of

(a) Assisting line manager

(b) Implementing the policies
(c) Directing the tasks of people
(d) all of above

7. 'Human Resource Management' is process of

(a) Acquiring Employees

(b) Training Employees
(c) Appraising and Compensating Employees
(d) All the above

8. The term used before the language of modern HRM was _______

(a) Labour Relations

(b) Personnel Management
(c) Industrial Management
(d) All of the above

9. Scope of the HRM includes

(a) retirement and separation of employees

(b) HR training and development
(c) industrial relations
(d) all of the above

10. Performance management combines performance appraisal with_______ to ensure

that employee performance is supportive of corporate goals

(a) Goal setting

(b) Training
(c) Incentive system
(d) All the above
11. How does training and development offer competitive advantage to an
organisation?

(a) Removing performance decencies

(b) Deficiency is caused by a lack of ability
(c) Individuals have the aptitude and motivation to learn
(d) None of the above

12. A ‘quantitative technique’ in job evaluation process is …………

(a) Job classification

(b)Ranking method
(c)Grading method
(d)Point method

13. Majority of the dispute in industries are related to the problem of……..

(a)Wages
(b)Salaries
(c)Benefits
(d)All of the above

14. Job evaluation tries to make a systematic comparison between………

(a)Workers
(b)Jobs
(c)Machine
(d)Departments

15. Information about specific salary and wage rate for particular job is part of ……..

(a)Salary survey
(b)Market survey
(c)Equity survey
(d)HR Survey

16. Determining of job’s worth in comparison of other job is called…….

(a)Job description
(b)Job evaluation
(c)Job analysis
(d)Job specification

17. ……………..System ,a worker is paid on the basis of attendance for day or according
to hours of the day
(a)Piece rate
(b)Incentive scheme
(c)Time rate
(d)Straight piece rate

18. ……………..Efficient workers are paid wages at a lower rate

(a)Differential piece rate
(b)Straight piece rate
(c)Piece rate
(d)Differential time rate

19. ……………is the father of scientific management

(a)Henry fayol
(b)F.W.Taylor
(c)Robert owen
(d)None of these

20. ………….refers to any form of discontent or dissatisfaction with any aspects of

organization

(a)Discipline
(b)Job satisfaction
(c)Grievances
(d)Misconduct

Section B
Answer all the questions (4x4=16)

1.Describe the nature and scope of HRM.

(or)

What are the functions of HRM?

2.What are the methods of training and development?

(or)

What are the objectives and methods of performance appraisal?

3. What is industrial relation and give its objectives?

(or)
 What is job satisfaction and explain their methods?

4.What are the significance of wage and salary administration & explain MC Gregor "hot
“stove rule”?

(or)

What are the causes and forms of industrial disputes?

Section C
Answer any three questions (3x8=24)

1.Discuss the dimensions of HRM policies in the present scenario with regard to Indian
content.
2.describe the selection process in detail.
3.Define trade union and what are the objectives of trade unions.
4.What are the factors relating to job satisfaction and give its importance.