1. What is your name?

Grace T. Casan
2. What is your business?
Internet Cafe
3. Do you have employee/s?
None.
4. Being the owner of the business, are you the manager, too?
Yes.
5. How do you satisfy the demands of your customers?
Being the owner, I assure that I know their likes and wants before I serve them.
6. How do you attract your customers?
Fast and speed internet connection.
7. Do you have competitors? How do you make your product more attractive and
better than the others?
Yes, I have two competitors beside my shop. I assured my customers that my product is
more than quality, faster and cheaper than them and for students they can easily ask me
if they didn’t know something about their respective assignments or projects.
8. Do you see your business running for more years? How will you maintain the
stability of your business?
Yes, because my business is near at the school so I can say my business will run for
more years. For maintaining the stability, I can say my very big foundation of my
business more than a money is my attitude, because if you do not have that, you’ll not
gain customers. The way you treat others always comes first.
9. Do you change your product's price in some situation like inflation or calamities?
Yes. If iI get the products at a high price, I increase also its selling price. Ahead of time,
I’m informing my customers that the next time they buy products from me, the said
product will increase. This tactic is effective for you to earn their loyalty. In this case,
they’ll still come back to your shop.
10. How long is your business running? Are you continuously gaining or not?
I think 15 months. Yes I’m gaining but there are times that the profit is low but not all the
time and it didn’t come to the point of no profit at all.
11. Do you consider the cost and the benefit in the transaction in your business?
Yes. As a business woman, I assess first what will be the benefits I’ll get from that. If it’s
good then I’ll buy it even if it pricy for I will gain to it double its price.
12. Do you encounter problems managing the business?
Yes. I encounter many problems but I can resolve it in a short period of time. Before we
build a business, we should have knowledge in what we’re getting in so that we don’t
find it hard to face the upcoming problems. In other words, you should be really familiar
in what you are doing.
13. Are you familiar or do you know managerial economics, economic theories and
economic tools?
No.
Managerial Economics
(Interview)

Submitted by:
Noralyn A. Bantugan
BSA 1-1

Submitter to:
Engr. Eduardo Francisco