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At the end of my day I had the opportunity of assisting one of the case managers with a
management to refugee clients who have met their 90 reception and placement case management
period. I had the task of filling out paperwork for the client to apply to the agency’s PC program
as well as introduce and explain to him the nature of the program. He agreed that he would like
to enroll himself in the program, and I filled out the program accordingly.
Cultural Considerations:
During the PC enrollment meeting with the client some of his concerns were addressed. It
was disclosed to the case manager and I that his house was attacked earlier this month by people
throwing rocks and damaging his window. As expressed by the client he feels upset because he
thought he had achieved safety by relocating to America. Considering his previous environment
was combative he expressed his aggravation of experiencing this in his current community. This
behavior is a deterrent to refugees and immigrants alike to integrate themselves in their host
The motive of this crime is unknown, and the perpetrators were unidentified by the
police. However it was discussed in the meeting that this isn’t an abnormal occurrence in newly
arrived refugees and immigrants. The case manager explained to the client that he can expect
safety in his community, but he also has to be educated on how to protect himself and his family
Competency Development:
10. Engage, assess, intervene, and evaluate with individuals, families, groups, organizations, and
communities.
The purpose of the PC program is to further the client’s progress and self-sustainability as
worked on during the Reception and Placement period. This program is designed for higher need
refugee clients that need an extension to their case management, because their case termination
would be considered immature. It is the client’s decision of whether or not they would like to
enroll themselves in the program, but most client that have this opportunity advertised to them
agree to the program. During our meeting with client we discussed what goals he would like to
work on in the upcoming year. He shared with us his goals of getting a driver’s license and a car.
So outlined steps that can be taken within the next three months, such as completing the DMV
Knowledge test within the next three months. A more prominent on going goal for the client was
to get a job in carpentry, so his case manager agreed to help him within the next year to make
Roles/Ethics/Theory:
After I explained to the client the purpose of the PC program I had to reiterate to him our
and Placement period he has to sign new documentation to enroll himself in the program. It’s
important that the client is always informed of what they are consenting to regardless of whether