BUSINESS AGREEMENT

This Business Agreement has been made and executed at _________on this ____ day of
___________, 2019.
BETWEEN
METROPOLIS HEALTHCARE LIMITED, a Company incorporated under the Companies Act,
1956 and having its registered office at 250-D, Udyog Bhavan (Behind Glaxo), Hind Cycle Marg,
Worli, Mumbai, Maharashtra State, India (hereinafter referred as “METROPOLIS”) party of the First
Part
AND

______________________________________(Name), a Proprietary Firm/Partnership firm/Company/

Lab having its office at
_________________________________________________________________________________(
Address), (hereinafter referred as “Second Party” ) party of the Second Part

WHEREAS (Name of the Client) is engaged in the business of

__________________________________

WHEREAS Metropolis is in the business of healthcare and having Pathology Lab Services in various
places in India, who desires to expand its network chain through its own methods and efforts and the
Client has agreed to be a part for the same on the following terms and conditions:

1. Investigations: All the investigations and services will be provided as described in directory of
services of METROPOLIS, annexed hereunder as Annexure 1 however, changes if any will be
intimated to the Client through circular. However, selected tests may be discontinued without
prior intimation in unavoidable circumstances.

2. Logistics:
a. METROPOLIS shall pick up the sample during working hours However, in case of
genuine emergency (Sunday pick up), further, in case of emergency requirement the
sample shall be picked up at odd hours depending on the availability of the logistic
person at additional cost.

b. The Client shall download the reports online /through web portal so that turnaround
time is substantially reduced.
 c. The logistics assistant may deliver the hard copy of report during his regular round.

d. While all care will be taken to ensure sample integrity is maintained during transit,
METROPOLIS will not be held responsible for any sample loss due to leakage or loss
in transit.

e. It will be endeavor of METROPOLIS to send the Client, the test reports of the
specimens sent to METROPOLIS as per the schedule defined in DOS of
METROPOLIS However, METROPOLIS will not be held responsible for delays due
to circumstances beyond the control of METROPOLIS. No claim for refunds or any
other action shall be initiated against Metropolis for delay in dispatch of test reports.

f. Serum vials and all vacuum containers except gel tubes will be provided by
METROPOLIS at no cost and on replacement basis only.

3. Pricing: Tests shall be charged as per the DOS of METROPOLIS and the Client is expected to
adhere to the same. The Client shall not charge lesser than the charges mentioned in the DOS
of METROPOLIS.

4. Discounts: METROPOLIS shall provide discount to the Client as mentioned in the Annexure
II.

5. Billing: A bill describing patient’s name, date of receipt of sample, VID number, total charges,
collection charges, and net charges payable will be issued by METROPOLIS on monthly basis
to the Client. Any discrepancy in the bill has to be reported within 5 days of the receipt of the
bill.

6. Payment Terms:
a. The Client shall be entitled to deposit Rupees ____________________with Metropolis.

b. Metropolis against the said deposit will assign a credit limit equivalent to 75% of the
deposited amount.

c. Client on dispel of the said amount of credit limit i.e. 75% of the deposit amount will
be bound to redeposit a sum equal to the original deposit amount.

d. If Client fails to redeposit the 75 % limit of the said deposit, then METROPOLIS will
stop processing the samples received from the said Client.

e. The Client shall make the payment in full (charges as per clause _____). If there are
any discrepancies, the Client shall pay the full amount first without deducting anything
and later seek for proper clarification or adjustments.

f. Samples shall not be processed if the payments are not received within the time period
stipulated in this agreement.
 g. If the Client fails to pay the amounts enhanced deposit METROPOLIS may refuse to
test the other samples forwarded by the Client and also may terminate this agreement
without any further notice whatsoever.

h. All Payment/ Deposit transactions will be in Indian Currency (Indian Rupees) Only.

7. Accounts: For account/audit purpose, if any information required by METROPOLIS, the

Client shall share their statement of account with METROPOLIS forthwith.

8. Services Support -
1. A “Service Support Head” will take care of any questions/suggestions with regards to
reports, samples, urgent pickups, billing and operations.

2. To provide Client with the latest technical updates and expertise through CME’s and
business management education through workshops which will aid Client in its growth
plans.

9. Confidentiality: Client shall not share any confidential information with third party/parties.

10. Loyalty: The Client agrees to send all the tests samples to METROPOLIS.

11. Jurisdiction: This Agreement shall be governed by and construed in accordance with the Laws
of India and the courts at Mumbai shall have exclusive jurisdiction over disputes arising out of
this Agreement.

12. This non-exclusive agreement will be valid till either party terminates the said Agreement.
However, either party will be at liberty to terminate this Agreement without assigning any
reason by giving 30 days’ notice in writing after settling all its dues to the other party.

IN WITNESS WHEREOF the parties hereto have caused this Agreement to be executed on the
day year first above written.

For Metropolis Healthcare Limited. Client

Name____________________
Designation______________________

Authorised Signatory Signature __________________

Seal

Witness:

1. Name, address, Signature

2. Name, address, Signature

 Annexure I

DOS

Annexure-II

Test Discount Category Discount %

L1 37.5
L2 30
L3 22.5
L4 15
L5 7.5
M20 Yes
M32 yes

Special Price Details :-

TEST NAME TEST CODE CAT MRP PACKAGE

VIT D V0015 M20 1500
VIT B12 V0010 M20 1000
THYROID PANEL 1 T0065 M20 500
999 /-
HbA1C H0018 L2 550
LIPID PROFILE L0071 L2 700
HEALTHY FIVE

VIT D V0015 M20 1500

VIT B12 V0010 M20 1000
799
TSH T0130 M20 325
VIT-THY PROFILE