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RISK MANAGEMENT PLAN

for

German & Co.__________________________________________​ ​(name of business)

Identification of Risks:​ Think about all that goes on daily in your business. Make a list
of the risks that staff, customers, vendors and others face when they do business with
you. Also, include risks to the property (buildings, equipment, grounds, and so forth).
Add more lines to the table if you need them.

Human Risks Property Risks Other Risks


injury fire loss of internet
sickness power outage unpaid bills
death theft unsatisfied customers
termination burglary computer viruses
lack of work ethic eviction failed advertisement

(continued)
Planning for Risks: ​Answer the following questions to determine how you would
respond to the occurrence of any of these events.

1. Who is responsible for making decisions at your business in the event of a risk
occurrence?

Name Job Title


Katie German Founder and CEO

2. Who should be notified in the event of an emergency?

Type of Emergency Who to Notify


Service issues Communications Manager
Online interface issues CEO

3. Describe any specific employee training needed by those who are responsible for
responding to emergencies.
Because we do not interact with customers in person, the only training the employees
need is customer-service skills. We need to able to handle customers questions and
issues with the company. We want our customers to feel comfortable using our
services, and to find our resources easily attainable.

4. How should fires and other emergencies be reported to emergency response teams
outside your business (e.g., fire department, police department)?

Emergency Contact Information


Burglary Police-911
Fire Fire Department-911
Medical Issues EMS-911
Civil Disturbance Police Department-911
Workplace Violence Police Department
Power Outage Duke Energy-(800)-777-9898

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