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 Arun Pathania  MGT-633 


   Mr. Munish Sir  



  

   
 _9 Feb2011


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 .__A04___________   ___RV8901

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Content of Homework should start from this page only:

 

Assignment no.1

On

MGT=633

 

Submitted To: Submitted By:-

Mr. Munsih Sir Arun Pathania

Roll No.-RV8901AO4

MBA(TOURISM & Hospitality



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Ò1:- Do you visit Big Bazaar?

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Ò2:- How often do you visit Big Bazaar?

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Ò3:-Which media influence you to buy from Big Bazaar?

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Ò4:- How is the customer assistance process in Big Bazaar?

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Ò :-How is the order taking process in the Big Bazaar?

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Ò6:-Do you satisfied with the billing system of Big Bazaar?

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:- What is your satisfaction level rate about ³Services´ provided by Big Bazaar?

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Ò8:- Do you satisfied with the information about products which is provided by employees
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Ò9:-Do you think that the service of discount offered by Big Bazaar attracts you for
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Ò10:-Do you feel the goods offered on Big Bazaar are costlier as compare to other shopping
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Ò11:-Rank the following features/aspects that encourage your purchase in Big Bazaar?

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Ò12:-What is your overall satisfaction level rate about services provided by Big Bazaar?

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Ò13:-Which promotional services do you expect from Big Bazaar?

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