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© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA Amadeus Altéa Reservation Multi-Airline Reservation and Ticketing July 2007

Amadeus Altéa Reservation Multi-Airline Reservation and Ticketing

July 2007

© 2006 Amadeus IT Group SA Amadeus Altéa Reservation Multi-Airline Reservation and Ticketing July 2007

Amadeus Altéa

New generation solution from booking to baggage

Altéa Altéa Inventory Inventory Altéa Altéa Reservation Reservation Altéa Altéa DCS DCS • Schedules Management and
Altéa
Altéa Inventory
Inventory
Altéa
Altéa Reservation
Reservation
Altéa
Altéa DCS
DCS
• Schedules
Management and
Publication
• Inventory Control
• Seat Map
Management
• Availability
• Customer Profiles
• Bookings
• Fares and Pricing
Ticketing & E-
Ticketing
• Check-In
• Boarding Pass
Issuance
• Baggage Management
• Flight Boarding
• Aircraft Weight &
Balance
© 2006 Amadeus IT Group SA
Amadeus Altéa New generation solution from booking to baggage Altéa Altéa Inventory Inventory Altéa Altéa Reservation

© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA Altéa Reservation Why is it unique in the Industry? “

Altéa Reservation Why is it unique in the Industry?

One tool & one environment” - a community sales and distribution platform

© 2006 Amadeus IT Group SA Altéa Reservation Why is it unique in the Industry? “

© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA Altéa Reservation Why is it unique in the Industry? A

Altéa Reservation Why is it unique in the Industry?

A powerful sales, productivity and competitive tool

Distribution reach, efficiency and time to market

Full control across distribution channels

© 2006 Amadeus IT Group SA Altéa Reservation Why is it unique in the Industry? A

© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA Altéa Reservation Why is it unique in the Industry? Offers

Altéa Reservation Why is it unique in the Industry?

Offers full “channel agnostic” distribution control

Used by Travel agencies, Corporate booking tools, Alliance and Interline partners, web-based portals and own web sites

© 2006 Amadeus IT Group SA Altéa Reservation Why is it unique in the Industry? Offers

A global airline community

154 airlines

532 million passengers

© 2006 Amadeus IT Group SA
© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA

More than a regular reservation solution…

A fully integrated Alliance platform

35%
35%
48% 42%
48%
42%
© 2006 Amadeus IT Group SA More than a regular reservation solution… A fully integrated Alliance
© 2006 Amadeus IT Group SA More than a regular reservation solution… A fully integrated Alliance
© 2006 Amadeus IT Group SA More than a regular reservation solution… A fully integrated Alliance

Facilitates alliance partner integration

suite of dedicated alliance products

Optimises the carriers’ network presence

Promotion of Airlines’ optimal alliance travel solutions to any alliance customer

Enables customer data sharing within the

 

alliance

 

Frequent traveler information, tier level, preferences…

Ensures consistent servicing across the alliance

Customer identification by any alliance partner

Automatic application of customer preferences,

entitlements across the alliance Through check-in on multi-carrier journeys

© 2006 Amadeus IT Group SA More than a regular reservation solution… A fully integrated Alliance
© 2006 Amadeus IT Group SA
© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA

Fully integrated booking records

Booking shared by the whole Amadeus community

Individual, Group, Staff…

Supports all parts of the journey from RES to DCS

Expert ‘PNR views’ & Pax Lists

Intelligent Automation of common tasks

Meal validation, NHP, SSR explosion, Queuing

Complete and regular Booking Data feeds to Airline data warehouse

Push PNR data to government authorities

Online PNR Recall

© 2006 Amadeus IT Group SA Fully integrated booking records Booking shared by the whole Amadeus

Seamless passenger servicing Throughout customer journey all touch points Alliances/partners

Data Integrity

Commercially Sensitive data restricted

Agent productivity

Enables airline Business Intelligence

© 2006 Amadeus IT Group SA Fully integrated booking records Booking shared by the whole Amadeus
© 2006 Amadeus IT Group SA
© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA

Reservations – Fares solutions

Fare search engines, display & pricing solutions for your own website(s)

© 2006 Amadeus IT Group SA Reservations – Fares solutions Fare search engines, display & pricing
 
your system Fare display, search & pricing solutions for ATO/CTO
     

your

 
system

system

 
 

Fare display, search & pricing solutions for ATO/CTO

 
© 2006 Amadeus IT Group SA Reservations – Fares solutions Fare search engines, display & pricing
© 2006 Amadeus IT Group SA Reservations – Fares solutions Fare search engines, display & pricing

Public and private fares filing solutions

Distribution of your fares to more than 70.000 off-line and on-line Amadeus travel offices in the world

© 2006 Amadeus IT Group SA Reservations – Fares solutions Fare search engines, display & pricing

© 2006 Amadeus IT Group SA

Reservations – Pricing Transactions

Informational itinerary pricing

Prices itinerary present in the PNR, but does not file a TST

Itinerary pricing

Prices itinerary present in the PNR, and files a TST

Best Pricer - Best available pricing for exact booked itinerary

Allows the rebooking of an existing PNR into the lowest fares

available on existing segments

Value Pricer - Lowest available fare itineraries for route and dates

selected

Provides 20 recommendations with the lowest available fares for a

given itinerary

© 2006 Amadeus IT Group SA Reservations – Pricing Transactions Informational itinerary pricing Prices itinerary present

© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA Reservations – Types of Fares Public and Private Fares Public

Reservations – Types of Fares

Public and Private Fares

Public fares filed with ATPCO or SITA

7 fares loads per day from ATPCO (fully encoded)

2 fares loads per day from SITA (fully encoded)

Amadeus Negotiated Fares (Net deals)

Amadeus Dynamic Discounted Fares (Percent Off deals)

Private Fares, Negotiated Fares and DDF can be filed

directly with Amadeus, using

Amadeus FareXpert (Graphical User Interface)

Commercial filing solution

Direct transmission via XML from a local fares database

© 2006 Amadeus IT Group SA Reservations – Types of Fares Public and Private Fares Public

agreements

agreements

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interline agreements

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Amadeus E-ticket Gateway – no. 1 in interline agreements

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© 2006 Amadeus IT Group SA
© 2006 Amadeus IT Group SA
agreements agreements agreements interline agreements interline interline 230 interline 230 230 230 Amadeus E-ticket Gateway –

© 2006 Amadeus IT Group SA

Amadeus E-ticket Ground Handling Community

Current Systems Fido CODECO Resiber Royal Astral LSY DCS Palco AxDCS Gaetan DCS ARTIS ARCO RTB
Current Systems
Fido
CODECO
Resiber
Royal
Astral
LSY DCS
Palco
AxDCS
Gaetan
DCS
ARTIS
ARCO
RTB
Planned for 2007
SITA DCS
Deltamatic
RTZ
MARS
QUBE
Condor
DCS
IRIS
© 2006 Amadeus IT Group SA Amadeus E-ticket Ground Handling Community Current Systems Fido CODECO Resiber

© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA Amadeus Ticket Changer Fast, accurate ticket re-price and exchange Fully

Amadeus Ticket Changer

Fast, accurate ticket re-price and exchange

Fully automated ticket re-pricing and document

exchange

Increased revenue from accurate additional fare and

penalty collection

Enhanced customer service and increased staff

productivity

Reduced training required for ticket desk agents

Enhanced self-service options via web or kiosk

Faster and more efficient ticketing and reconciliation

© 2006 Amadeus IT Group SA Amadeus Ticket Changer Fast, accurate ticket re-price and exchange Fully

© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA Amadeus Ticket Changer Fast, accurate ticket re-price and exchange Uses

Amadeus Ticket Changer

Fast, accurate ticket re-price and exchange

Uses ATPCO Category 31 exchange rules filed by the

airline

New fare calculated in appropriate ATO/CTO currency

Applies any change penalty automatically

New fare and applicable taxes calculated automatically

and returned in a user-friendly display

Informational pricing or full exchange transaction

Automated refund balance and penalty MCO

generation

© 2006 Amadeus IT Group SA Amadeus Ticket Changer Fast, accurate ticket re-price and exchange Uses

© 2006 Amadeus IT Group SA

© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com
© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com

For more information, contact us on:

© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com

airports@amadeus.com

© 2006 Amadeus IT Group SA For more information, contact us on: airports@amadeus.com