RICHARD VICKY SAHA

194, Naskarhat, Tagore Park, Kolkata – 700039.

P: +91 9836630103 E: vicky.saha3@gmail.com

Objectives & Strengths

Friendly and reliable customers service professional skilled in achieving sales

target in high-end environment. A highly creative visual merchandiser with
ample experience working for both luxury and developing brands. A
competent team player with a flexible approach to work and is effective at
multitasking and working under pressure in fast paced environment. Efficiently
builds loyalty and long-term relationship with customers.

Capable of making decisions and delivering quality on time, regardless of hurdles

Proven ability to manage projects from strategy to implementation
Committed towards delivering with a blend of creativity and quality
Determined and organized, practical and hardworking

Work Experience

Gucci, Visual Merchandiser and Senior Sales Associates March 2014 – Current

Ensure floor is always visually appealing and commercial.

To develop and maintain good product knowledge and provide excellence

customer service.

Ensure qualitative monitoring and updating of client information through the

relevance CRM tools, in order to retain existent client and detect new potential
client.

Analyze store traffic flow and display points, assemble and remove visual
displays in window or in store.

Research current trends and train sales staff about the same as well as how
products should be displayed and styled on clients during the selling ceremony.

Identify improvement opportunities and communicate suggestion to store

management to drive commercial success.
Supporting team members in client experience

Coaching and training new joiner’s as well as existing staff in the rituals and guidelines set
by Gucci internationally

Tia Pakhi Boutique, Store Manager March 2013 – February 2014.

 Maintaining monthly stock update.

 Designing the display
 Maintaining Accounts of Sales and Expenditure
 Attending to clients and helping them in their choice
 Checking on the cleanliness and sanitation of the store