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This document introduces the topic of conflict in the workplace and its management. It defines conflict as occurring when one party perceives their interests as being opposed or negatively affected by another. If not properly managed by leadership, conflict can have damaging effects on the work environment and organization. However, effective conflict management can result in a better working environment that motivates employees. The study aims to find solutions to improve conflict management and enhance work relationships and workplace health.
This document introduces the topic of conflict in the workplace and its management. It defines conflict as occurring when one party perceives their interests as being opposed or negatively affected by another. If not properly managed by leadership, conflict can have damaging effects on the work environment and organization. However, effective conflict management can result in a better working environment that motivates employees. The study aims to find solutions to improve conflict management and enhance work relationships and workplace health.
This document introduces the topic of conflict in the workplace and its management. It defines conflict as occurring when one party perceives their interests as being opposed or negatively affected by another. If not properly managed by leadership, conflict can have damaging effects on the work environment and organization. However, effective conflict management can result in a better working environment that motivates employees. The study aims to find solutions to improve conflict management and enhance work relationships and workplace health.
According to (Hellriegel, n.d.) conflict is defined as the process in which
one party perceives its interests to be opposed or negatively affected by another". Antagonisms, tensions, aggressions, stereotypes, negative attitudes, competition and frustration in the workplace will always be an integral part of origin in which men and women of different cultures, religions, status, lifestyles and personalities live and work together (Karen L. Fleetwood, 1987). Each working environment is comprised of individuals and each individual is not the same as one another. When individuals are working together in a similar environment, there are odds of getting into strife or contradiction on specific issues (De Dreu, C. K. W., & Gelfand, n.d.)In an association with any kind of argument or disharmony among people at work, it postures hazard for the people, both the boss and the association because it influences employees' efficiency at work.
According to Fisher (Dr.Digvijaysinh Thakore, 2013) conflict can be taken
care of in either a useful or damaging way. On the off chance that a contention isn't appropriately overseen and settled by the administrator, this can convey ruinous outcomes to the work environment and association. Nevertheless, If conflict is being handle in a proper way it can result to a better working environment and can motivate the staff (Devine, 2008). Awareness of conflict management ought to subsequently be one of the manager‟s most grounded attributes. Expanded comprehension of how clashes emerge and what they rely upon can add to compromise in a progressively proficient way. As indicated by certain studies, conflict is a one of the social phenomenon that happens crosswise over species, timespan and cultures. The first conflict at any point recorded in human presence was in the Bible when Cain slaughtered his brother Able in the book of Genesis (Gen 4 versus , and from that point forward human presence has encountered various types of contention. Borisoff and Victor points out that The conflict theory is very important for any manager. It is rooted primarily in the fields of business, sociology, and psychology, but not in communication or education. It is complicated to define conflict as it is difficult to come to an agreement concerning the definition of this term.
As state previously, conflict is a typical and characteristic piece of work
environment. It may lead to a sequence of negative result to individuals. This study aims to find effective solutions on how to improve conflict management in woking environment. In addition, the contribution of the study would enhanced work relationships, and a healthier work environment.
Having the knowledge about management and experienced working in a
Food and Beverages industry as a manager for 1 year, I know for fact that conflict is always going to be a part of our day to day basis. Hence, the researcher will conduct this study.
Judy Carter - George Irani - Vamık D. Volkan - Regional and Ethnic Conflicts - Perspectives From The Front Lines, Coursesmart Etextbook-Routledge (2008)