College of Engineering & Technology: Republic of The Philippines Tarlac State University A.Y 2018-2019 '

Republic of the Philippines
Tarlac State University

COLLEGE OF ENGINEERING & TECHNOLOGY
A.Y 2018-2019
Flow Process Chart:
National Bookstore
SUNMITTED BY:
SUBMITTED TO:
ENGR. DON HERO ALEGA

Instructor
FEBRUARY 20, 2019

Flow Chart Process
A process flow chart is an instrument that visualizes and analyses the various systems
and procedures (e.g. delivery of services, decision-making, funds allocation, accounting
and monitoring) within an organization.
What can you do with it?
The flow chart analysis helps to identify the bottlenecks in the different processes within
the organization. It identifies unnecessary involvement of people, loopholes in decision
making or unnecessary delays in the process. It assists to make the organization more
efficient in its operations.
The process flow chart helps to design new processes for the primary process, support
processes and supervisory processes, and helps to analyze the bottlenecks in existing
procedures. It is very useful to help participants understand the interrelation of the work
activities and to realize how the work of one person influences the others.
How to use it?
Process A process flow chart can be made on an individual basis or in a group (not more
than 20 people) on a participatory basis. If made with a few key people it should be
adjusted and/or endorsed by all actors in the process. Decision-making is to be prepared
for the management concerned to improve the process. It is also a useful tool for
presentation purposes to show how processes actually take place (or should look like).
Depending on complexity of the process it will take 1-2 hours per process.
Ground work
The choice of which process to analyze should be made in a clear and clever manner:
Relevant to the (core) problem owner, and of interest to the other involved stakeholders.
A process flow chart can very well be a starting point of an organization analysis, but
may also be chosen if other observations indicate confusion or problems in the way the
organization acts what it does.
Follow up
Depending on the problems identified it can be followed by other analysis tools e.g.
using the Integrated Organization Model to dig deeper into the problem or combining the
problems with other related problems in a problem tree analysis or a SWOT.
Requirements and limitations
It is important not to mix up different processes or different levels of abstraction

(activities and sub-activities) in one chart. Sometimes it is difficult to define the process
to analyze. Certain activities are cyclic and do not have a clear beginning and end. If not
used adequately it may turn simple activities into a complicated chart. In a participatory
approach there is a danger that participants mix up the present (actual practice), planned
(official way of working) and the desired situation. We recommend visualizing only one
at the time.
 OPERATION
-A large circle indicates an operation
 TRANSPORTATION
-An arrow indicates transportation
 STORAGE
-A triangle indicates storage
 DELAY
-A large capital D indicates a delay
 INSPECTION
-A square indicates an inspection
I. Introduction
History:
Early history
The history of National Book Store can be traced back to the 1930s. However, the
company has been formally established in 1942. Before the Japanese occupation of the
Philippines during World War II, José Ramos and Socorro Cáncio-Ramos, rented a
small-corner space of a Haberdashery situated at the foot of Escolta Bridge in Santa Cruz,
Manila. With a starting capital of ₱211 (equivalent to ₱15,047 in 2015), the Ramoses set
up their first retail bookstore selling GI novels, text books and supplies. During World
War II, the store shifted to selling sold candies, soap, and slippers due to stringent book
censorship. The store experienced success but was burned down during the 1945 Battle of
Manila, rebuilt again and reverted to selling textbooks and stationery, the opening of the
rebuilt National Book Store at the corner of Soler Street and Avenida Rizal, coincided
with the first academic schoolyear after the war. In 1948, the store was destroyed by a
Typhoon Gene but a new two storey building with a mezzanine was built to host National
Book Store
Rotary Carwash Mission
To give a helping hand for the society in terms of services available in the public
interest and public need. This service embody all of its members to be courteous and fair
in all business transactions and connections of costumers, being always kind, honest, and
dependable at all times.
Rotary Carwash Vision0
The business will be stable in all of ways, dependable in all circumstances and
honest in all transactions in the public society.
ROTARY CLUB
OWNER
II. Statement of the problem aims to study the following questions:

PERLITA MANALOTO
MANAGER
JOEL MANALOTO JAY MANALOTO
WORKER WORKER
 What are the factors that cause to unable to meet their quota?
 What are the process that contributes to unable to meet their quota?
 What kind of way to improve their process in their company to meet their quota?
Fish Bone Diagram
People Machine
Loss of electricity connection

Over Fatigue of workers
Lack of workers Inadequate Training
Effect:
Unable to meet
Idle time of worker to some process Manual operation of machines and their quota
Of service other equipments
(Rotary Car wash)
Methods Materials
Manufacturing Processes
The processes in rotary car wash are:
 Car inspection- inspect the car before cleaning if it is a some important things inside the
car and if it is scratch outside the car because if it is something lost and scratch the car
the company will not provide it.
 Preliminary washing- washing the car before to start the soaping.
Job/worksite analysis
JOB/WORKSITE ANALYSIS GUIDE

Analyst: Tumang, Mercado,
Job/Worksite: Liquiran, Nogoy, Garcillano Date: February 20, 2019
Rotary Carwash
Description: Washing a vehicle

Worker Factors
Name: Joel Manaloto Age: 45 Gender: M Height:

F 5'7 Weight:
Motivation: Med Job Satisfaction: Medium

High Low
Fitness Level: Medium Low
Personal protective equiptment: Boots
Task Factors Refer to:
What happens? How do parts flow in/out? Inspect, prelimenary washing, soaping Flow process charts
What kinds of motion ate involved? Twisting, wrist movements,

extensions and flexion.
Are there any jigs/fixtures? Automation? There is no jigs/fixture
in washing a car
Are any tools being used? Yes, washing system, such as a conveyor tunnel or self-
service wands, chemicals, dryers, blowers, vaccums, towels, brushes and water
system.
Is the workplace laid out well? Any long reaches? No, some tools
or equipment used are far from the vehicle.
Are there awkward finger/wrist motions? How frequent? No, there
are no awkward finger and wrist motions when washing the vehicle.
Is there any lifting? There some lifting on materials.
Is the worker fatigue? Physical workload? The worker seems

to be fatigue.
Is there any decision making? Mental workload? Not much,
they seem to follow the wants of the customer.
How long each cycle? What is the standard time? Each vehicle takes Time study
1and 1/2 hours to wash and depends on the wants of the customer.
Work Environment Factors Work Environment Checklist
Is the illumination acceptable? Is there glare? The workers seem to be
able to see their work areas and there does not seem to be any glare
Is the noise level acceptable? No, the noise level seems to be not
acceptable.
Is there heat stress? There does not appear to be any heat stress
Is there vibration? There does not seem to be any vibrations from the machinery ISO standards
used.
Administrative Factors
Is there wage incentives? There is a wage incentive like tip from the
costumers, bonuses and 13th month pay. Remarks:
Is there job rotation? Job enlargement? In car washing it consists of

two workers,
so there could be a possible rotation among the two workers’ duties.
Is training or work hardening provided? Basic training must be
provided
to learn the routine of the washing.
What are the overall management policies?
JOB/WORKSITE ANALYSIS GUIDE

Analyst: Tumang, Mercado,
Job/Worksite: Liquiran, Nogoy, Garcillano Date: February 20, 2019
Rotary Carwash
Description: Washing a vehicle

Worker Factors
Name: Jay Manaloto Age: 21 Gender: M Height:

F 5'8 Weight:
Motivation: Med Job Satisfaction: Medium Low High
Fitness Level: Medium Low High
Personal protective equiptment: Boots
Task Factors Refer to:
What happens? How do parts flow in/out? Inspect, prelimenary Flow process charts
washing, soaping
final washing, draining, waxing and shining the vehicle.
What kinds of motion ate involved? Twisting, wrist movements,
extensions and flexion.
Are there any jigs/fixtures? Automation? There is no jigs/fixture
in washing a car
Are any tools being used? Yes, washing system, such as a conveyor tunnel or
self- service wands, chemicals, dryers, blowers, vaccums, towels, brushes
and water system.
Is the workplace laid out well? Any long reaches? No, some tools
or equipment used are far from the vehicle.
Are there awkward finger/wrist motions? How frequent? No, there
are no awkward finger and wrist motions when washing the vehicle.
Is there any lifting? Some of the materials are lifting.
Is the worker fatigue? Physical workload? The worker seems to be
fatigue.
Is there any decision making? Mental workload? Not much,
they seem to follow the wants of the customer.
Time study
How long each cycle? What is the standard time? Each vehicle takes
1and ½ hours to wash and depends on the wants of the customer.
Work Environment Factors Work Environment Checklist
Is the illumination acceptable? Is there glare? The workers seem to be
able to see their work areas and there does not seem to be any glare
Is the noise level acceptable? No, the noise level seems to be not
acceptable.
Is there heat stress? There does not

appear to be any heat stress
Is there vibration? There does not seem to be any vibrations from the
machinery used.
Administrative Factors
Is there wage incentives? There is wage incentives like tip from the Remarks:
costumers,
Is there job rotation? Job enlargement? In car washing it consists of
two workers,
Is training or work hardening provided? Basic training must be
provided
to learn the routine of the washing.
What are the overall management policies?
Present Method
FLOW PROCESS CHART

Present method
Proposed method
SUBJECT CHARTED: _Worker 1_______________________________DATE: Feb. 20,

2019
CHART BY : Tumang, Mercado, Liquiran, Garcillano, Nogoy
_____________________________________________________ CHART NO. 1
DEPARTMENT :_Research Laboratory_______________________SHEET NO. 1
DIST. IN TIME IN
FEET MIN.
CHART SYMBOLS PROCESS DESCRIPTION
10 1. Go to faucet
0
2. On to faucet
0
3 3. Wait to fill the drum
0
2 4. Go to the compressor
0
5. On the compressor
0
6. Get the host of the compressor
0
10 7. Move to the front of the car
0
8. On the gauge
0
2 9. Spraying in front of the car
0
6 10. Move to the right side of the car
0
3 11.Spray the right part of the car including the right tire
0
6 12. Move to the back part of the car
0
2 13. Spray the back part of the car
0
6 14. Move to the left side of the car
0
3 15. Spray the left side of car including the left tire
0
0
17. Leave the compressor hose
0
2 18. Go to faucet
0
2 19. Fill the container with water
0
2 20. Get the soap and brush
0
21. Mix the soap in the container with water
0
10 22. Move to the front left wheel of the car
0 23. Brush the front left wheel of the car using the rag with
3 0 soap
6 24. Go to the front right wheel of the car
0 25. Brush the front right wheel of the car using the rag with
3 0 soap
4 26. Move to the back right wheel of the car
0 27. Brush the back right wheel of the car using the rag with
3 0 soap
6 28. Go to the left back wheel of the car
0
1 29. Waiting
0
30. Brush the back left wheel of the car using the rag with
3 0 soap
12 31. Go to the faucet
0
2 32. Get the chair and wet rag
0
10 33. Go to the left part of the car
0
5 34. Wipe the left part of the car including top of car (soap)
0
6 35. Go to the back part of car
0
3 36. Wipe the back part of car including top of car
0
6 37. Go to the right part of car
0
5 38. Wipe the right part of car including top of car
0
6 39. Go to the front part of car

0
3 40. Wipe the front part of car including top of car
0
0
1 42. Wash the rag
0
1 43. Waiting
0
4 44. Waiting
0
1 45.Waiting
0
1 46. Waiting
0
47. Get dry rag
0
10 48. Go to the left part of car
0
2 49. Wipe the left part of car including windows
0
2 50. Get the chair
0
51. Stand up to the chair
0
2 52. Wipe the top left or car
0
53. Get down to the chair
0
54. Open the door
0
55. Enter of the car
0
1 56. Go the front of car
0
2 57. Wipe the front window
0
2 58. Wipe the left window
0
2 59. Wipe the right window
0
2 60. Move to the center
0
2 61.Wipe the left window
0
0
2 63. Move to the back part
0
2 64. Wipe the back window
0
65. Get off the car
0
0
2 67. Wash the rag
0
2 68. Get blower
0
10 69. Go to the left of the car
0
3 70. Blow dry the left part of car
0
0
3 72. Blow dry the front part of car
0
0
3 74. Blow dry the right part of car
6 75. Go to back part of car
3 76. Blow dry the back part of car

0
12 77. Return the blow dry

0
78. Get dry rag and wax
0
0
4 80. Wipe the left part of car
0
6 81. Go the front part of car
0
4 82. Wipe the front part of car
0
0
4 84. Wipe the right part of car
0
0
4 86. Wipe the back part of car
0
12 87. Go to the cabinet
0
88. Return the wax
0
0
2 90. Wash the rag
0
91. Hang the rag
0
FLOW PROCESS CHART

Present method
Proposed method
SUBJECT CHARTED: _Worker 2_____________________ DATE: Feb 20,2019

CHART BY : Tumang,Nogoy, Garcillano, Liquiran Mercado
______________________________________________________CHART NO. 2
DEPARTMENT: Research Laboratory _______________________SHEET NO. 2
DIST. IN TIME IN
FEET MIN.
3 1. Inspect the car

0
2 2. Going to the vacuum machine
0
1 3. Plug in the vacuum machine
0
4. Get the host of the vacuum
0
15 5. Proceed to the back door of the car
0
6.Open the back door
0
7. On the vacuum
0
6 8. Vacuum the back part of the car and underneath of it.
0
9. Turn off the vacuum
0
6 10. Go to te left door of the car
0
11. Open the door
0
12. Turn on the vacuum
0 13. Vacuum the left part of the car including underneath the
6 0 seats
14. Turn off the vacuum host
0
0
16. Open the door
0
0 18. Vacuum the right part of the car including underneath
6 0 the seats
12 19. Go to the plug of the vacuum machine
0
20. Unplug the vacuum
0
21. Leave the vacuum on the same place
0
4 22. Go to the compressor machine
0
23. Grasp the host of the compressor and chair
0
10 24. Go to the front part of the car
0 25. Start spraying with soap the front of the car including top
2 0 of car
6 26. Go to the left side of the car
0
2 27. Spray the left side of the car including top of car
0
6 28. Go to the back of the car
0
2 29. Spray the back of the car including top of car
0
4 30. Go to the right part of the car
0
2 31. Spray the right side of the car including top of car
0
0
33. Leave the hose
0
5 34. Waiting
0
1 35. Waiting
0
5 36. Waiting
0
0
38. Grasp the hose and chair
0
10 39. Go to the left part of the car
0 40. Spray the left and also the top part of the car and front of
5 0 car
6 41. Go to the back part of the car
0
5 42. Spray the back part of the car also the top
0
6 43. Go to the right side of the car
0 44. Spray the right side of the car also the top and front of
5 0 the car
0
46. Leave the host
0
2 47. Get the rag
0
12 48. Go to the front part of the car
0
3 49. Wipe the front part and window of the car
0
0
2 51. Wipe the right part and window of the car
0
4 52. Get the chair
0
0
54. Step up on the chair and stand
0
2 55. Wipe the top part of car
0
56. Step down on the chair
0
57. Open the rigth door of the car
0
2 58. Wipe the right door of the car including windows
0
0
1 60. Wring the rag and hang
0
2 61. Get the tire black and the rag
0
10 62. Move to the front left wheel of the car
0
3 63. Wipe the front left wheel of the car
0
4 64. Move to the back left wheel of the car
0
3 65. Wipe the back left wheel of the car
0
6 66. Move the back right wheel of the car
0
3 67. Wipe the back right wheel of the car
0
4 68. Move to the front right wheel of the car
0
3 69. Wipe the front right wheel of the car
0
0
71. Put the wax on the cabinet
0
0
2 73. Wash the rag
0
74. Hang the rag
0
Proposed Method #1
FLOW PROCESS CHART

Present method
Proposed method
SUBJECT CHARTED: Worker 1______________________________DATE: Feb. 20, 2019

CHART BY: Tumang, Gracillano, Liquiran, Mercado, Nogoy
_______________________________________________________CHART NO. 3
DEPARTMENT: Research Laboratory__________________________SHEET NO. 3
DIST. IN TIME IN
FEET MIN.
3 0 1.Inspect the car

10 2.Go to the faucet
0
3. Grasp the soap, rag, and brush
0
1 4.Mix the soap to the pail with water
0
2 5.Go to the compressor
0
6.Turn On the compressor
0 7.Get the host of the compressor, the small container with soap
1 0 and rag
10 8.Go to the front part of the car
0
2 9.Spray the front part and top of the car with water
0
6 10.Go to the left part of the car
0 11.Spray the left part and top of the car with water, including the
3 0 wheel
12.Grasp the pail with brush and soap
0
3 13.Brush the front left wheel of the car
0
4 14.Go to back left wheel of the car
0
3 15.Brush the back left wheel of car
0
6 16.Go to the right part of car
0
3 17.Spray the right part and top of car, including wheels
0
18.Grasp the pail with brush and soap
0
3 19.Brush the back right wheel of the car
0
4 20. Go to front right wheel
0
3 21.Brush the front right wheel of the car
0
0
23. Left the pail with brush and soap
0
2 24. Grasp the foam and chair
0
10 25. Go to front part of car
0
3 26. Wipe the front part of car including the top
0
0
5 28. Wipe the right part of car including the top
0
0
3 30. Wipe the back part of car including the top
0
0
5 32. Wipe the left part of car including the top
0
10 33. Go to faucet
0
1 34. Wash the foam and left to the pail
0
2 35. Get dry rag
0
0
3 37.Wipe the left part, windows, and top of car
0
0
0 39. Wipe the front part, windows, and top of car

3
10 40. Go to the blower machine
0
41. Plug the blower machine
0
10 42. Go to the front of the car
0
3 43. Blow dry the front of the car
0
6 44. Go the left part of car
0
0
0
0
0
0
10 50. Go to the plug blower machine
0
51. Unplug the blower machine
0
0
53. Get the wax and rag
0
0
4 55. Put some wax to the rag and wipe the front part and top of car
0
0
5 57. Put some wax to the rag and wipe the right part and top of car
0
6 58. Go the back part of car
0
4 59. Put some wax to the rag and wipe the back part and top of car
0
0
5 61. Put some wax to the rag and wipe the left part and top of car
0
0
64. Leave the wax
0
0
2 66. Wash all the rag used
0
67. Hang the rag
0
FLOW PROCESS CHART
Present method
Proposed method
SUBJECT CHARTED:Worker 2______________________________DATE: Feb. 20, 2019

CHART BY: Tumang, Gracillano, Liquiran, Mercado, Nogoy
_____________________________________________________CHART NO. 4
DEPARTMENT: Research Laboratory ________________________SHEET NO. 4
DIST. IN TIME IN
FEET MIN.
10 1. Go to faucet
0
2. On the faucet
0
3.Fill the drum and small container
0
2 4.Go to the vacuum machine
0
5. Plug the vacuum
0
15 6. Go to the back door of the car
0
7. Open the door
0
0
6 9. Vacuum the back of car
0
0
0
12. Open the door
0
0
6 14. Vacuum the right part of the car including the under of chair
0
0
0
17. Open the door
0
0
6 19. Vacuum the left part of the car including the under of chair
0
0
10 21. Go to the sucket of the vacuum
0
22. Unplug the vacuum
0
23. Leave the vacuum
0
2 24. Get the compressor host (soap)
0
0
2 26. Spray the front part of car including the top
0
0
2 28. Spray the right part of car including the top
0
0
2 30. Spray the back part of car including the top
0
0
2 32. Spray the left part of car includingg the top
0
0
34. Left the compressor host
0
35. Get the host of water and chair
0
0
5 37. Spray the left part of car including the top
0
0
5 39. Spray the front part of car including the top
0
5 0 42. Spray the right part of car including the top
6
0 44. Spray the back part of car including the top
5
15 0 45. Left the host to the compressor machine
15
0 47. Wipe the back part of car including the windows
3
6
0 49. Wipe the right part of car including the windows
3
0 50. Open the door
0 51. Enter to the front part of car closed the door
0 52. Wipe the front window
2
2
0 54. Wipe the left windoow
2
0 55. Go to the center of car
2
0 56. Wipe the left window
2
2
0 58. Go down the car
0 59. Go to the back
6
0 60. Open the door
0 61. Wipe the back window
2
10
0 63. get the rag and the tire black
0 64. Go to the front left wheel of car
10
0 65. Put some tire black on rag wipe the front left wheel
3
0 66. Go to the back left wheel
4
0 67. Put some tire blak on rag and wipe the back left wheel
3
0 68. Go to the back right wheel
6
0 69. Put some tire black on rag and wipe the back right wheel
3
0 70. Go to front right wheel
4
0 71. Put some tire black on rag and wipe the front part wheel
3
0 72. Go to cabinet
12
0 72. leave the tire black
0
SUMMARY
PRESENT METHOD PROPOSED METHOD DIFFERENCE
OPERATION 71 67 4
TRANSPORTATION 75 61 14
INSPECTION 1 1 0
DELAY 9 0 9
STORAGE 8 7 1
TIME (MIN) 101 83 18
DISTANCE (FT) 458 409 49
Proposed Method #2
FLOW PROCESS CHART
Present method
Proposed method
SUBJECT CHARTED:Worker 1 __________________________________DATE: Feb 20,

2019
CHART BY: Tumang, Garcillano, Liquiran, Mercado, Nogoy
______________________________________________________CHART NO. 5
DEPARTMENT: Research Laboratory________________________SHEET NO. 5
DIST. IN TIME IN
FEET MIN.
3 1. Inspect the car

0
10 2. Go to the vacuum machine
0
3. Plug and grasp the vacuum
0
0
5. Open the door
0
0
6 7. Vacuum the back part including under the chair
0
0
6 9. Go to the Left part of car
0
0
6 11. Vacuum the left part including the under chair
0
0
0
0
6 15. Vacuum the right part of car including the under chair
0
0
12 17. Return the vacuum and unplug
0
2 18. Get the compressor host (soap) and chair and foam
0
10 19. Go to front part of car
0
2 20.Spray the front part of car including top
0
5 21. Wipe the front part including top
0
0
2 23. Spray the left part of car including top
0
5 24. Wipe the left part of car including top
0
0
2 26. Spray the back part of car including top
0
5 27. Wipe the back part of car including top
0
0
2 29. Spray the right part of car including top
0
5 30. Wipe the right part of car including top
0
12 31. Return the compressor host and foam
0
0
3 33. Wipe the front part of car including top and windows
0
0
3 35.. Wipe the left part of car including top and windows
0
0
3 37. Wipe the back part of car including top and windows
0
6 38. Go to the right side of car
0
3 39. Wipe the right side of car including top and windows
0
10 40. Get the blower machine
0
0
3 42. Blow dry the front part of car
0
0
0
0
0
0
0
10 49. Return the blower machine
0
0
51. Get the tire black
0
10 52. Go to the front left wheel of car
0
3 53. Put some tire black to the rag and wipe the front left wheel
0
4 54. Go to back left wheel of the car
0
3 55. Put some tire black to the rag and wipe the back left wheel
0
6 56. Go to the back right wheel of car
0
3 57. Put some tire black to the rag and wipe the back right wheel
0
4 58. Go to the front right wheel of car
0
3 54. Put some tire black to the rag and wipe the front right wheel
0
0
61. Return the tire black
0
0
2 63. Wash all rag used
0
64. Hang the rag
0
FLOW PROCESS CHART

Present method
Proposed method
SUBJECT CHARTED: Worker 2_________________________________ DATE: Feb 20,

2019
CHART BY: Tumang, Garcillano, Liquiran, Mercado, Nogoy
_______________________________________________________ CHART NO. 6
DEPARTMENT: Research Laboratory __________________________SHEET NO. 6
DIST. IN TIME IN
FEET MIN.
10 1. Go to faucet
0
2. Turn on the faucet
0
3. Fill the drum
0
1 4. Get the brush and soap mix to the drum
0
0
6. Grasp the host
0
0
2 8. Spray the front part of car including top
0
0
3 10. Spray the right part of car including top and wheel
0
4 11. Go to the front wheel
0
3 12. Brush the front wheel of car
0
4 13. Go to the back wheel
0
3 14. Brush the back wheel
0
4 15. Go to back part of car
0
2 16. Spray the back part of car including top
0
0
2 18. Spray the left part including top and wheel
0
2 19. Go to the back wheel of car
0
3 20. Brush the back wheel
0
4 21. Go to front wheel of car
0
3 22. Brush the back wheel of car
0
10 23. Return the drum
0
24. Get the host (water) and chair
0
0
5 26. Spray the front part of car including top
0
0
5 28. Spray the left part of car including the top
0
0
5 30. Spray the Back part of car including top
0
6 31. Go to the right side of car
0
5 32. Spray the right side of car including the top
0
10 33. Return the host
0
10 34. Go to the left side of car
0
35. Open the door
0
36. Enter to the car
0
2 37. Wipe the front part of car including windows
0
2 38. Wipe the right part of car including windows
0
2 38. Wipe the left part of car including windows
0
2 40. Go to the center of car
0
2 41. Wipe the right side of car including the windows
0
2 42. Wipe the left side of car including windows
0
2 43. Go to the back part
0
2 44. Wipe the back part of car including windows
0
45. Go down the car
0
0
47. Get the wax
0
0
4 49. Put some wax to the rag and wipe the front part of car
0
0
4 51. Put some wax to the rag and wipe he left part of car
0
0
4 53. Put some wax to the rag and wipe the back part of car
0
0
4 55. Put some wax to the rag and wipe the right part of car
0
15 56. Return the wax
0
57. Return all materials used
0
0
2 59. Wash all rag and foam and brush used
0
60. Hang the rag
0
SUMMARY
PRESENT METHOD PROPOSED METHOD DIFFERENCE
OPERATION 71 63 8
TRANSPORTATION 75 56 19
INSPECTION 1 1 0
DELAY 9 0 9
STORAGE 8 4 4
TIME (MIN) 101 85 16
DISTANCE (FT) 458 379 79
Discussion:
The team observed the following issue connected to all delays and problems in the
process of service in car washing. First, Power Source problem – is the problem experience in the
shop due to lack of generator in the machinery. Since all the machines use in the service where
power generated, problem arouses when there is a brownout occurrence in the working days or
hours. Second, majority of the machinery are manual base in the operation run by the workers
using it that is why further delays added in the service. Third, lack of workers is the main reason
why there was only a one vehicle per service time work frame and sometimes if the workers his
sick there is no substitute in washing car. Fourth, some workers are idle when the cleaning service
of the car started while waiting for their time to do their work due to unplanned flow of work and
because of these many customers are dissatisfied and in the end pull out their cars in the carwash.
Lastly lack of adequate training in the worker in doing the service smoothly since there are time
that some of the worker are doing the same work all over again. And all of these problems and
occurrences contribute and piled a lot of delays in the time – work relationship of the service
rendered and to unable to meet their quota every day.
Recommendation:
1. Usage of equipment belt in every worker in order to minimize walking and unnecessary
moving from one direction to another in order to get tools and equipment use in the service.
2. Additions of Worker that will occupy the entire needed services base on the volume of car
entering the carwash per day
3. Usage of bumper in shinning the car or wiping wet surface of the car.
4. Trainings or seminar of the workers in order to become more efficient and time wise in
adhering the services.
Conclusion:
According to the data gathered and analyze, the team concluded that Rotary Carwash in
their present state was lacking in their proper equipment and tools in adhering their services.
Manual machinery also contributed much of the time delay in their services and lack of workers
are the main problem that causing the under quota problem of the business. That is why the
Carwash must upgrade in their mechanical and manual state. In their process state, the Carwash
must minimize unnecessary motions and pacing in conducting their cleaning services.

College of Engineering & Technology: Republic of The Philippines Tarlac State University A.Y 2018-2019 '

Загружено:

Сведения о документе

Исходное описание:

Оригинальное название

Авторское право

Доступные форматы

Поделиться этим документом

Поделиться или встроить документ

Параметры публикации

Этот документ был вам полезен?

Это неприемлемый материал?

Авторское право:

Доступные форматы

College of Engineering & Technology: Republic of The Philippines Tarlac State University A.Y 2018-2019 '

Загружено:

Авторское право:

Доступные форматы

Republic of the Philippines

Tarlac State University

Flow Process Chart:

ENGR. DON HERO ALEGA

FEBRUARY 20, 2019

What can you do with it?

How to use it?

It is important not to mix up different processes or different levels of abstraction

Rotary Carwash Mission

Rotary Carwash Vision0

II. Statement of the problem aims to study the following questions:

Fish Bone Diagram

Loss of electricity connection

JOB/WORKSITE ANALYSIS GUIDE

Description: Washing a vehicle

Name: Joel Manaloto Age: 45 Gender: M Height:

Motivation: Med Job Satisfaction: Medium

What kinds of motion ate involved? Twisting, wrist movements,

Is the worker fatigue? Physical workload? The worker seems

Is there job rotation? Job enlargement? In car washing it consists of

JOB/WORKSITE ANALYSIS GUIDE

Description: Washing a vehicle

Name: Jay Manaloto Age: 21 Gender: M Height:

Is there heat stress? There does not

FLOW PROCESS CHART

SUBJECT CHARTED: _Worker 1_______________________________DATE: Feb. 20,

6 39. Go to the front part of car

6 75. Go to back part of car

3 76. Blow dry the back part of car

12 77. Return the blow dry

FLOW PROCESS CHART

SUBJECT CHARTED: _Worker 2_____________________ DATE: Feb 20,2019

3 1. Inspect the car

FLOW PROCESS CHART

SUBJECT CHARTED: Worker 1______________________________DATE: Feb. 20, 2019

3 0 1.Inspect the car

0 39. Wipe the front part, windows, and top of car

SUBJECT CHARTED:Worker 2______________________________DATE: Feb. 20, 2019

SUBJECT CHARTED:Worker 1 __________________________________DATE: Feb 20,

3 1. Inspect the car

FLOW PROCESS CHART

SUBJECT CHARTED: Worker 2_________________________________ DATE: Feb 20,

Вам также может понравиться