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System hung with enic and fnic errors present - Red Hat Customer Portal

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System hung with enic and fnic errors present

$ SOLUTION VERIFIED - Updated Yesterday at 6:55 PM - English

Environment

()

• Red Hat Enterprise Linux 6.9

• Installed Cisco driver: kmod-enic-2.3.0.27-rhel6u8.el6.x86_64

• Installed Cisco driver: kmod-fnic-1.6.0.27-rhel6u8.el6.x86_64

Issue

• The system hung and the below messages were seen in /var/log/messages

Feb 12 19:36:18 hostname multipathd: mpathl: sdab - tur checker timed out Feb 12 19:36:18 hostname multipathd: checker failed path 65:176 in map mpathl Feb 12 19:36:18 hostname multipathd: mpathl: remaining active paths: 3 Feb 12 19:36:18 hostname kernel: device-mapper: multipath: Failing path 65:176. Feb 12 19:36:19 hostname multipathd: mpathj: sdd - tur checker timed out

Feb 12 19:36:04 hostname kernel: enic: 0000:06:00.0:Timed out devcmd 4 Feb 12 19:36:04 hostname kernel: enic: 0000:07:00.0:Timed out devcmd 4 Feb 12 19:36:04 hostname kernel: enic: 0000:06:00.0:Timed out devcmd 4 Feb 12 19:36:04 hostname kernel: enic: 0000:07:00.0:Timed out devcmd 4

Resolution

• Remove these drivers and reboot, reverting to the default inbox drivers included

with the base kernel install.

Root Cause

System hung with enic and fnic errors present - Red Hat Customer Portal

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• The listed drivers ( kmod-enic-2.3.0.27-rhel6u8.el6.x86_64 and

kmod-fnic-1.6.0.27-rhel6u8.el6.x86_64 ) are third party drivers, and are therefore outside the range of support.

• Red Hat Enterprise Linux ships with a supported driver that has been thoroughly tested, and will not cause this same issue. Use the driver included with Red Hat Enterprise Linux 6.9 (kernel version 2.6.32-696).

Diagnostic Steps

To check for installed third-party drivers, the following command can be used:

# egrep 'weak|extra' lib/modules/2.6.32-696.13.2.el6.x86_64/modules.dep

Product(s)

Red Hat Enterprise Linux (/taxonomy/products/red-hat-enterprise-linux)

Tags

crash (/tags/crash)

drivers (/tags/drivers)

hang (/tags/hang)

storage (/tags/storage)

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