CHAPTER 3

THE COBIT 5 INFORMATION MODEL

3.1.2 Goals

The goals of information are expressed as quality criteria to be achieved. The criteria are divided into three subdimensions
of quality: intrinsic, contextual and security/accessibility. Each subdimension is divided further into several quality
criteria, which are defined in figure 20.

Personal Copy of: Ing. Juan Carlos López Molina

 CHAPTER 3
THE COBIT 5 INFORMATION MODEL

3.1.4 Good Practices

The concept of information is understood differently in different disciplines, such as economics, communication theory,
information science, knowledge management and information systems. Therefore, there is no universally agreed-on definition
for information. The nature of information, however, can be clarified through defining and describing its properties.

The scheme shown in figure 28 is proposed to structure the different properties: It consists of six levels, or layers, to
define and describe properties of information. These six levels present a continuum of attributes, ranging from the physical
world of information, where attributes are linked to information technologies and media for information capturing, storing,
processing, distribution and presentation, to the social world of information use, sense-making and action.

Personal Copy of: Ing. Juan Carlos López Molina