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The document is a screen from an online course management system showing a student taking a test for their Customer Relationship Management course. It displays the test instructions, the student's progress through the 63 questions, and question 31 currently being answered which asks about characteristics of people in outstanding companies.
The document is a screen from an online course management system showing a student taking a test for their Customer Relationship Management course. It displays the test instructions, the student's progress through the 63 questions, and question 31 currently being answered which asks about characteristics of people in outstanding companies.
The document is a screen from an online course management system showing a student taking a test for their Customer Relationship Management course. It displays the test instructions, the student's progress through the 63 questions, and question 31 currently being answered which asks about characteristics of people in outstanding companies.
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Unsaved change Moving to another question will save this response. Question 31
Select the most appropriate option.
In outstanding companies, people at all levels, including top management: a. Work more than eight hours a day. b. Are constantly inventing new products. c. Are addicted to time management. d. Stay close to customers 1. a is correct 2. b is correct 3. c is correct 4. d is correct