TROUBLESHOOTING OF HYDRAULIC AND

MECHANICAL SYSTEM (H MODE)

12
SYSTEM CHART FOR HYDRAULIC AND MECHANICAL SYSTEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-603
INFORMATION CONTAINED IN TROUBLESHOOTING TABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-605
H-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-606
ALL WORK EQUIPMENT LACK POWER, OR TRAVEL AND SWING SPEEDS ARE SLOW . . . . . 20-606
H-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-607
ENGINE SPEED SHARPLY DROPS OR ENGINE STALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-607
H-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-608
NO WORK EQUIPMENT, TRAVEL OR SWING MOVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-608
H-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-608
ABNORMAL NOISE IS HEARD FROM AROUND HYDRAULIC PUMP . . . . . . . . . . . . . . . . . . . . . . 20-608
H-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-609
AUTO-DECELERATOR DOES NOT WORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-609
H-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-609
FINE CONTROL MODE DOES NOT FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-609
H-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-610
BOOM MOVES SLOWLY OR LACKS POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-610
H-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-611
ARM MOVES SLOWLY OR LACKS POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-611
H-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-612
BUCKET MOVES SLOWLY OR LACKS POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-612
H-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-612
WORK EQUIPMENT DOES NOT MOVE IN ITS SINGLE OPERATION . . . . . . . . . . . . . . . . . . . . . . . 20-612
H-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-613
WORK EQUIPMENT HYDRAULIC DRIFT TOO FAST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-613
H-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-614
WORK EQUIPMENT HAS BIG TIME LAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-614
H-13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-614
OTHER WORK EQUIPMENT MOVES WHEN RELIEVING SINGLE CIRCUIT . . . . . . . . . . . . . . . . . 20-614
H-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-614
ONE-TOUCH POWER MAX. FUNCTION DOES NOT WORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-614
H-15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-615
MACHINE PUSH-UP FUNCTION DOES NOT WORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-615
H-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-615
IN COMPOUND OPERATION, WORK EQUIPMENT WITH LARGER LOAD MOVES SLOWLY . . 20-615
H-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-616
IN SWING + BOOM RAISE OPERATION, BOOM MOVES SLOWLY . . . . . . . . . . . . . . . . . . . . . . . . . 20-616
H-18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-616
IN SWING + TRAVEL, TRAVEL SPEED DROPS SHARPLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-616
H-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-617
MACHINE SWERVES IN TRAVEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-617
H-20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-618
MACHINE TRAVELS SLOWLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-618
H-21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-619
MACHINE CANNOT BE EASILY STEERED OR LACKS POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-619
H-22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-620
TRAVEL SPEED DOES NOT SHIFT, OR IT IS SLOWER OR FASTER THAN PRESET SPEED. . . . 20-620
H-23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-620

PC400LC-7L 20-601 1
TESTING AND ADJUSTING TABLE OF CONTENTS

TRACK SHOE DOES NOT TURN (ON ONE SIDE ONLY) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-620
H-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-621
MACHINE DOES NOT SWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-621
H-25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-622
SWING ACCELERATION IS POOR, OR SWING SPEED IS SLOW . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-622
H-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-623
EXCESSIVE OVERRUN WHEN STOPPING SWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-623
H-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-624
THERE IS BIG SHOCK WHEN STOPPING SWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-624
H-28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-624
THERE IS BIG ABNORMAL NOISE CAUSED WHEN STOPPING SWING . . . . . . . . . . . . . . . . . . . . 20-624
H-29 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-625
SWING NATURAL DRIFT IS TOO BIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-625
H-30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-626
ATTACHMENT CIRCUIT DOES NOT CHANGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-626
H-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-626
FLOW RATE IN ATTACHMENT CIRCUIT CANNOT BE ADJUSTED . . . . . . . . . . . . . . . . . . . . . . . . 20-626

20-602 1 PC400LC-7L
TROUBLESHOOTING SYSTEM CHART FOR HYDRAULIC AND MECHANICAL SYSTEMS

SYSTEM CHART FOR HYDRAULIC AND MECHANICAL SYSTEMS

12

PC400LC-7L 20-603 1
TROUBLESHOOTING SYSTEM CHART FOR HYDRAULIC AND MECHANICAL SYSTEMS

12 This is a system chart that has been drawn up by simplifying the whole hydraulic circuit chart (See Section 90
FOLDOUTs for complete hydraulic schematic). Use it as a reference material when troubleshooting the hydraulic and
mechanical systems.

20-604 1 PC400LC-7L
TROUBLESHOOTING INFORMATION CONTAINED IN TROUBLESHOOTING TABLE

INFORMATION CONTAINED IN TROUBLESHOOTING TABLE

12

Troubleshooting Table and Related Circuit Diagram collectively carry the following information. Carry out
troubleshooting work after fully grasping their contents.
Failure information Phenomena occurring on machine
Relative information Information on occurred failures and troubleshooting

Cause Standard value in normalcy and references for troubleshooting

Cause for presumed failure (The <Contents>

3 attached No. for filing and • The standard values in normalcy by which to judge “good” or “no good” about presumed causes.
reference purpose only. It does
not stand for any priority) • References for making judgement of “good” or “no good”.
4

PC400LC-7L 20-605 1
TROUBLESHOOTING H-1

H-1
12

ALL WORK EQUIPMENT LACK POWER, OR TRAVEL AND SWING SPEEDS

ARE SLOW
Failure information All the work equipment lack power, or their travel and swing speeds are slow.
Relative information Set the working mode at A mode for troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
Control lever Unload pressure
Malfunctioning of
1
unload valve
All control levers in NEUTRAL 4.12±1.0 MPa {42±10 kgf/cm2}(597±142 psi)
Stop engine for preparations. Start troubleshooting at engine high idling.
Control lever Main relief pressure

Arm, DIGGING 33.34 - 36.77 MPa {340 - 375kgf/cm2}

Improper adjustment or (4836 - 5333 psi)
2 malfunctioning of main
relief valve If the pressure does not return to normalcy even after the adjustment, malfunctioning of main relief valve or its internal
failure is suspected. In that case, check the valve itself.
Stop engine for preparations. Start troubleshooting at engine high idling.
Malfunctioning of self Control lever Control circuit source pressure
3 pressure decompression
valve
All control levers in NEUTRAL 2.84 - 3.43MPa {29 - 35kgf/cm2}
(412 - 497 psi)
Stop engine for preparations. Start troubleshooting at engine high idling.
Oil pressure to be measured Measurement condition Oil pressure ratio
Improper adjustment or
4 malfunctioning of PC Pump delivery pressure Swing lock: ON 1
valve PC valve output pressure Arm: Digging relief Approx. 0.6 (Approx. 3/5)
If the oil pressure does not return to normalcy even after the adjustment, malfunctioning of PC valve or its internal
failure is suspected. In that case, check the valve itself.
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel speed Travel control lever LS-EPC output pressure
5 Malfunctioning of LS-
EPC valve Lo NEUTRAL Approx. 1.37MPa {Approx. 14 kgf/cm2}
(199 psi)
Hi OPERATED 0 MPa {0 kgf/cm2}
Stop engine for preparations. Start troubleshooting at engine high idling.
Oil pressure ratio
Oil pressure to be measured All control levers in Travel without load (control lever held at half
Improper adjustment or NEUTRAL stroke)
6 malfunctioning of LS
valve Pump delivery pressure 1
Nearly equal pressure
LS valve output pressure Approx. 0.6 (Approx. 3/5)
If the oil pressure does not return to normalcy even after the adjustment, malfunctioning of LS valve or its internal
failure is suspected. In that case, check the valve itself.

7 Malfunctioning of servo Malfunctioning of servo piston is suspected. Check the piston itself.
piston
If none of the above listed causes is detected, the piston pump is suspected of deteriorated performance,
8 Piston pump defective
malfunctioning or internal failure.

20-606 1 PC400LC-7L
TROUBLESHOOTING H-2

H-2
12

ENGINE SPEED SHARPLY DROPS OR ENGINE STALLS

Failure information The engine speed sharply drops or the engine stalls.
Relative information Relative Information

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
Control lever Main relief pressure
Improper adjustment or
1 malfunctioning of main relief Arm, DIGGING 33.34 - 36.77 MPa {340 - 375 kgf/cm2}
valve (4835 - 5333 psi)
If the oil pressure does not return to normalcy even after the adjustment, malfunctioning of the main relief valve
or its internal failure is suspected. In that case, check the valve itself.
Stop engine for preparations. Start troubleshooting at engine high idling.
Oil pressure to be measured Measurement condition Oil pressure ratio
Improper adjustment or Pump delivery pressure 1
2 malfunctioning of PC valve Swing lock: ON
PC valve output pressure Arm: Digging relief Approx. 0.6 (Approx. 3/5)
If the oil pressure does not return to normalcy even after the adjustment, malfunctioning of the PC valve or its
internal failure is suspected. In that case, check the valve itself.
Stop engine for preparations. Start troubleshooting at engine high idling.
Oil pressure ratio
Oil pressure to be measured All control levers in Travel without load (control lever held at half
Improper adjustment or NEUTRAL stroke)
3 malfunctioning of LS valve
Pump delivery pressure 1
Nearly equal pressure
LS valve output pressure Approx. 0.6 (Approx. 3/5)
If the oil pressure does not return to normalcy even after the adjustment, malfunctioning of the LS valve or its
internal failure is suspected. In that case, check the valve itself.

4 Orifice or filter in servo The orifice or filter in the pump servo equipment is suspected of clogging. Check the equipment itself.
equipment clogged

5 Malfunction of servo The servo piston is suspected of malfunction. Check the piston itself.
piston

PC400LC-7L 20-607 1
TROUBLESHOOTING H-3

H-3
12

NO WORK EQUIPMENT, TRAVEL OR SWING MOVE

Failure information No work equipment nor travel and swing functions can be set in motion.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Malfunctioning of PPC lock
1
solenoid valve
2 Malfunctioning of self
pressure decompression valve
3 Piston pump defective
Stop engine for preparations. Start troubleshooting at engine high idling.
Safety lock lever Solenoid output pressure
Locked 0 MPa {0 kgf/cm2} (0 psi)
Released 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)
Stop engine for preparations. Start troubleshooting at engine high idling.
Control lever Control circuit source pressure
All control levers in NEUTRAL position 2.84 - 3.43 MPa {29 - 35 kgf/cm2}(412 - 497 psi)
The piston pump is suspected of malfunctioning or an internal failure. Diagnose it in the following manner.
• Remove the main oil pressure measurement plug and crank the engine. If oil flows out, it is in normal
condition.

4 Damper defective It is presumed that the pump shaft does not rotate due to some internal failure of the damper. Check the damper
itself.

H-4
ABNORMAL NOISE IS HEARD FROM AROUND HYDRAULIC PUMP
Failure information An abnormal noise is heard from around the hydraulic pump.
Relative information ---

Cause Standard value in normalcy and references for troubleshooting

1 Hydraulic oil level lowered Make a visual check.
2 Quality of hydraulic oil bad Air may have get mixed with the oil. Make a visual check.

3 Hydraulic tank cap breather
clogged
Hydraulic tank strainer
4 clogged
5 Piston pump defective
It is presumed that the breather in the cap of hydraulic tanks is clogged, thereby causing negative pressure inside
the tank. Make a visual check.
It is presumed that the strainer in the hydraulic tank is clogged, thereby causing
negative pressure in the suction circuit. Make a visual check.
The piston pump is suspected of an internal failure. Check the pump itself.

20-608 1 PC400LC-7L
TROUBLESHOOTING
H-5
12
AUTO-DECELERATOR DOES NOT WORK
Failure information
Relative information
Cause
Malfunctioning of travel PPC
1
valve (shuttle valve)
H-6
FINE CONTROL MODE DOES NOT FUNCTION
Failure information The fine control mode poorly functions or its response is slow.
Relative information Set the working mode at A mode for the troubleshooting.
Cause
Malfunctioning of LS- EPC
1 valve
2 Orifice in LS circuit clogged The orifice in the LS circuit is presumed to be clogged. Check the orifice itself.
3 Improper adjustment or
malfunctioning of LS valve
4 Malfunctioning of servo
piston
PC400LC-7L
H-5
The auto-decelerator does not work.
• This troubleshooting mode is applied when the auto-decelerator does not work, while operating the travel control
lever. (A shuttle valve is provided between PPC valve and the hydraulic switch only in the travel circuit -actually
located inside PPC valve)
• Set the working mode at A mode for the troubleshooting.
Standard value in normalcy and references for troubleshooting
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel control lever PPC valve output pressure
NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Operation Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)
Standard value in normalcy and references for troubleshooting
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel speed Travel control lever LS-EPC valve output pressure
Approx. 1.37 MPa {Approx. 14 kgf/cm2}
Lo NEUTRAL
(Approx. 199 psi)
Hi OPERATED 0 MPa {0 kgf/cm2} (0 psi)
Stop engine for preparations. Start troubleshooting at engine high idling.
Oil pressure ratio
Oil pressure to be measured All control levers in Travel without load (control lever held at half
NEUTRAL stroke)
Pump delivery pressure 1
Nearly equal oil pressure
PC valve output pressure Approx. 0.6 (Approx. 3/5)
If the oil pressure does not return to normalcy even after the adjustment, malfunctioning of the LS valve or its internal
failure is suspected. In that case, check the valve itself.
Malfunctioning of the servo piston is suspected. Check the piston itself.
20-609 1
TROUBLESHOOTING H-7

H-7
12

BOOM MOVES SLOWLY OR LACKS POWER

Failure information The boom moves slowly or lacks power
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
R.H. work equipment control lever PPC valve output pressure
Malfunctioning of right PPC
1
valve (in boom circuit) NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Boom RAISE
Boom LOWER Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)

Stop engine for preparations. Start troubleshooting at engine high idling.

Travel lever Solenoid output pressure
Malfunction of merge/ divide
2
solenoid valve Neutral 0 MPa {0 kgf/cm2} (0 psi)
Operated (Note) 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)
Malfunctioning of merge/ The merge/divide valve of control valve (main and LS valves) is presumed to malfunction. Check the valve
3 divide valve (main and LS
itself.
valves)
Malfunctioning of boom
4 control valve (spool) The spool in the boom control valve (Lo - Hi) is presumed to malfunction. Check the valve itself.

Malfunctioning of boom
5 control valve (pressure The pressure compensation valve in the boom control valve (Lo ïHi) is presumed to malfunction. Check the
compensation valve) valve itself.

Malfunctioning of boom
6 control valve (regeneration The regeneration valve in the boom control valve (Lo) or the seal is presumed to malfunction. Check the valve
itself.
valve)

7 Malfunctioning of boom The lock valve in the boom control valve (Lo) is presumed to malfunction. Check the valve itself.
control valve (lock valve)

8 Malfunction of boom control The check valve in the boom control valve (Hi) is presumed to malfunction. Check the valve itself.
valve (check valve)
Malfunctioning of safety
The safety valve for the lock valve is presumed to malfunction, or the seal is suspected to be defective. Check
9 valve for lock valve or the valve itself.
seal defective
Malfunctioning of boom
10 control valve (suction valve) or The suction valve (bottom side) in the boom control valve (Lo) is presumed to malfunction, or the seal is
seal defective suspected to be defective.

Malfunctioning of boom
11 control valve (safety and
suction valves) or seal defective seal is suspected to be defective. Check those valves themselves.
Malfunctioning of LS shuttle
12 valve (left travel, bucket and
service valves)
13 Boom cylinder defective
The safety and suction valves (head side) in the boom control valve (Lo) are presumed to malfunction, or the
LS shuttle valves in the left travel control valve, bucket control valve and service control valve are presumed to
malfunction. Check those valves themselves.
Stop engine for preparations. Start troubleshooting at engine high idling.
Boom cylinder Amount oil leakage from cylinder
Raise relief 20 cc/min

Note: Operate the travel lever finely to a degree that the PPC oil pressure switch is turned ON.

20-610 1 PC400LC-7L
TROUBLESHOOTING H-8

H-8
12

ARM MOVES SLOWLY OR LACKS POWER

Failure information The arm moves slowly, or lacks power.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment control lever PPC valve output pressure
Malfunctioning of left PPC
1
valve (arm circuit) NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Arm DIGGING
Arm DUMPING Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)

Stop engine for preparations. Start troubleshooting at engine high idling.

Travel lever Solenoid output pressure
Malfunctioning of merge/
2
divide solenoid valve Neutral 0 MPa {0 kgf/cm2} (0 psi)
Operated (Note) 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)
Malfunctioning of merge/
3 divide valve (main and LS The merge/divide valve of control valve (main and LS valves) is presumed to malfunction. Check the valve itself.
valves)
Malfunctioning of arm control
4 valve (spool) The spool in the arm control valve (Lo Hi) is presumed to malfunction. Check the valve itself.

Malfunctioning of arm control

5 valve (pressure compensation The pressure compensation valve in the arm control valve (Lo Hi) is presumed to malfunction. Check the valve
valve) itself.

Malfunctioning of arm control
6 valve (regeneration valve)
Malfunctioning of arm control
7 valve (safety and suction
valves) or seal defective
The generation valve in the arm control valve (Lo) is presumed to malfunction, or the seal is suspected to be
defective. Check the valve itself.
The safety and suction valves in the arm control valve (Lo Hi) are presumed to malfunction, or the seal is
suspected of defect. Check those valves themselves.

8 Malfunction of arm control
valve (quick return valve)
Malfunctioning of LS shuttle
9 valve (right travel, boom, left
travel, bucket and service
valves)
10 Arm cylinder defective
The quick return valve in the arm control valve (Hi) is presumed to malfunction. Check the valve itself.
LS shuttle valves in the right travel control valve, boom control valve, left travel control valve, bucket control
valve and service valve are presumed to malfunction. Check those valves themselves.
Stop engine for preparations. Start troubleshooting at engine high idling.
Arm cylinder Amount oil leakage from cylinder
Digging relief 20 cc/min

Note: Operate the travel lever finely to a degree that the PPC oil pressure switch is turned ON.

PC400LC-7L 20-611 1
TROUBLESHOOTING H-9

H-9
12

BUCKET MOVES SLOWLY OR LACKS POWER

Failure information The bucket moves slowly, or lacks power.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Malfunctioning of right PPC valve
1 (bucket circuit)
Malfunctioning of bucket control
2 valve (spool)
Stop engine for preparations. Start troubleshooting at engine high idling.
R.H. work equipment control lever PPC valve output pressure
NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Bucket DIGGING Above 2.75MPa {Above 28 kgf/cm2}
Bucket DUMPING (Above 398 psi)
The spool in the bucket control valve is presumed to malfunction. Check the valve itself.

Malfunctioning of bucket control The pressure compensation valve in the bucket control valve is presumed to malfunction. Check the valve
3 valve (pressure compensation valve) itself.
Malfunctioning of bucket control
The safety and suction valves in the bucket control valve are presumed to malfunction, or the seal is
4 valve (safety and suction valves) or suspected to be defective. Check those valves themselves.
seal defective
Malfunction of LS shuttle valve
5 (service valve) The LS shuttle valve in the service control valve is presumed to malfunction. Check the valve itself.

Stop engine for preparations. Start troubleshooting at engine high idling.

6 Bucket cylinder defective Bucket cylinder Amount oil leakage from cylinder
Digging relief 20 cc/min

H-10
WORK EQUIPMENT DOES NOT MOVE IN ITS SINGLE OPERATION
Work equipment does not move in its single operation
Failure information (1) The boom does not move when operated independently.
(2) The arm does not move when operated independently.
(3) The bucket does not move when operated independently.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

1 Malfunctioning of PPC valve
Malfunctioning of work
2 equipment control valve
(spool)
Stop engine for preparations. Start troubleshooting at engine high idling.
Work equipment control lever PPC valve output pressure
NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Operated Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)
The spool in the work equipment control valve is presumed to malfunction. Check the valve itself.

20-612 1 PC400LC-7L
TROUBLESHOOTING H-11

H-11
12

WORK EQUIPMENT HYDRAULIC DRIFT TOO FAST

Failure information Work equipment has a bit too fast hydraulic drift
(1) Hydraulic drift of the boom is a bit too fast.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
1 Boom cylinder defective Boom cylinder Amount oil leakage from cylinder
Raise relief 20 cc/min
Boom control lever (lock valve)
2 The seal at lock valve in the boom control lever is suspected to be defective. Check the valve itself.
seal defective

3 Seal at safety valve for lock valve The seal at the safety valve in the lock valve (Lo) is suspected to be defective. Check the valve itself.
defective

Failure information Work equipment has a bit too fast hydraulic drift
(2) Hydraulic drift of the arm is a bit too fast.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

1 Arm cylinder defective
Arm control valve (safety and
2 suction valves) seal defective
Stop engine for preparations. Start troubleshooting at engine high idling.
Arm cylinder Amount oil leakage from cylinder
Digging relief 20 cc/min
The seal for safety and suction valves (bottom side) in the arm control valve (Lo Hi) is suspected to be
defective. Check the valve itself.
(Whether the seal is defective or not may well be determined by changing for other safety and suction
valves.)

3 Arm control valve (spool) seal The seal for spool in the arm control valve (Lo Hi) is suspected to be defective. Check the seal itself.
defective

Arm control valve (pressure

The seal for pressure compensation valve (bottom side) in the arm control valve
4 compensation (Lo Hi) is suspected to be defective. Check the seal itself.
valve) seal defective

Failure information Work equipment has a bit too fast hydraulic drift
(3) Hydraulic drift of the bucket is a bit too fast.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

1 Bucket cylinder defective
Bucket control valve (safety and
2 suction valves) seal defective
Bucket control valve (spool) seal
3 defective
Stop engine for preparations. Start troubleshooting at engine high idling.
Bucket cylinder Amount oil leakage from cylinder
Digging relief 20 cc/min
The seal for the safety and suction valves (bottom side) in the bucket control lever is suspected to be
defective. Check the seal itself.
(Whether the seal is defective or not may well be determined by changing for other safety and suction valves.)
The seal for spool in the bucket control valve is suspected to be defective. Check the seal itself.

Bucket control valve

4 (pressure compensation The seal for pressure compensation valve (bottom side) in the bucket control valve is suspected to be
defective. Check the seal itself.
valve) seal defective

PC400LC-7L 20-613 1
TROUBLESHOOTING H-12

H-12
12

WORK EQUIPMENT HAS BIG TIME LAG

Failure information The work equipment has a big time lag.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Malfunctioning of LS-EPC
1
valve
Malfunctioning of control valve
2 (regeneration valve) - with
boom and arm only
3 Malfunctioning of control
valves (safety & suction valve)
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel speed Travel control lever LS-EPC valve output pressure
Lo NEUTRAL Approx. 1.37 MPa {14 kgf/cm2}(199 psi)
Hi Operation 0 MPa {0 kgf/cm2} (0 psi)
The regeneration valve in the control valve is presumed to malfunction. Check the valve itself.
The safety and suction valves (boom : head side, arm and bucket : bottom side) of the control valve are presumed
to malfunction. Check those valves themselves directly.
(Whether they are defective or not may well be determined by changing them for other safety and suction valves.)

4 Malfunctioning of control valve The pressure compensation valve of the control valve is presumed to malfunction. Check the valve itself directly.
(pressure compensation valve)

H-13
OTHER WORK EQUIPMENT MOVES WHEN RELIEVING SINGLE CIRCUIT
Failure information Other work equipment moves when relieving the single circuit of specific work equipment.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

1 Control valve (pressure The seal for pressure compression valve in the control valve is suspected to be defective. Check the seal
compensation valve) seal defective itself.

H-14
ONE-TOUCH POWER MAX. FUNCTION DOES NOT WORK
Failure information One-touch power max. function does not work.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
Swing lock switch Solenoid valve output pressure
1 Malfunctioning of 2-stage
solenoid valve OFF 0 MPa {0 kgf/cm2} (0 psi)
ON 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)
Malfunctioning of main
2 The main relief valve of control valve is presumed to malfunction. Check the valve itself.
relief valve

20-614 1 PC400LC-7L
TROUBLESHOOTING H-15

H-15
12

MACHINE PUSH-UP FUNCTION DOES NOT WORK

Failure information The machine push-up function does not work
Relative information When carrying out troubleshooting, set the working mode in A-mode.

Cause Standard value in normalcy and references for troubleshooting

Malfunction of machine push-up
1
solenoid valve
Malfunction of boom 2 control
2
valve (safety-suction valve)
Prepare with starting switch OFF, then run engine at high idling and carry out troubleshooting.
Machine push-up switch Solenoid outlet pressure
OFF Min. 2.75 MPa {Min. 28 kgf/cm2} (Min. 398 psi)
ON 0 MPa {0 kgf/cm2}
The safety-suction valve of the boom control valve (Lo) (on the high-pressure setting side on the head
side) may be malfunctioning. Check it directly.

H-16
IN COMPOUND OPERATION, WORK EQUIPMENT WITH LARGER LOAD
MOVES SLOWLY
Failure information In a compound operation, work equipment with larger load tends to move slowly.
Relative information ---

Cause Standard value in normalcy and references for troubleshooting

The pressure compensation valve for the work equipment with larger load is presumed to malfunction.
Check the valve itself.

Combination of compound operation Work equipment with larger load Work equipment with
smaller load
Boom RAISE +
Boom Arm
arm DIGGING
Malfunctioning of pressure Boom RAISE +
1 compensation valve for work Arm Boom
arm DUMPING
equipment with larger load
Boom RAISE + Boom Bucket
bucket DIGGING
Arm DUMPING +
bucket DIGGING Arm Bucket

Boom LOWER + Arm Boom

arm DUMPING

PC400LC-7L 20-615 1
TROUBLESHOOTING H-17

H-17
12

IN SWING + BOOM RAISE OPERATION, BOOM MOVES SLOWLY

Failure information In a compound operation of swing + boom RAISE, the boom tends to move slowly.
Relative information If the boom moves slowly in the single operation of boom RAISE, carry out the H-7 check first.

Cause Standard value in normalcy and references for troubleshooting

Malfunctioning of LS select valve The LS select valve of control valve is presumed to malfunction, or the seal is suspected to be defective.
1 or seal defective Check the valve and seal themselves.

H-18
IN SWING + TRAVEL, TRAVEL SPEED DROPS SHARPLY
Failure information In a compound operation of swing + travel, the travel speed drops sharply.
Relative information If the travel speed is slow in the single operation of travel, carry out the H-20 check first.

Cause Standard value in normalcy and references for troubleshooting

Malfunctioning of LS shuttle The LS shuttle valve in the left travel control valve or the swing control valve is presumed to malfunction.
1
valve (left travel and swing) Check both of them directly.

20-616 1 PC400LC-7L
TROUBLESHOOTING H-19

H-19
12

MACHINE SWERVES IN TRAVEL

Failure information The machine tends to swerve while traveling.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
Travel control lever PPC valve output pressure
Malfunctioning of travel PPC
1 Operated to Forward
valve
Operated to Reverse Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)

Differential output between right and

left sides 0.4 MPa {4 kgf/cm2} (56 psi)

Stop engine for preparations. Start troubleshooting at engine high idling.

2 Malfunctioning of self-pressure Control lever Control circuit source pressure
decompression valve
All control levers in NEUTRAL 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)
Stop engine for preparations. Start troubleshooting at engine high idling.
Oil Pressure ratio
Oil pressure to be measured All control levers in Travel without load (control lever held at
Improper adjustment or
3 malfunctioning of LS valve NEUTRAL half stroke)
Pump delivery pressure 1
Nearly equal pressure Approx. 0.6
LS valve output pressure (Approx. 3/5)
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel control lever PPC valve output pressure
4 Malfunctioning of travel
interlocking solenoid valve NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Operating one side only 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)

5 Malfunctioning of travel The travel interlocking valve of control valve is presumed to malfunction. Check the valve itself.
interlocking valve

6 Malfunctioning of travel control The spool in the travel interlocking valve is presumed to malfunction. Check the spool itself.
valve (spool)
Stop engine for preparations. Start troubleshooting at engine high idling.
7 Malfunction of travel motor Travel control lever Amount of oil leakage from travel motor
Travel relief 40 l/min (10.56 gal/min)
The final drive is suspected of an internal failure. Check the inside of the final drive directly.
8 Final drive defective (An internal failure in the final drive may well be determined by an abnormal noise from within, abnormal heat
or metal chip or dust contained in the drained oil.)

PC400LC-7L 20-617 1
TROUBLESHOOTING
H-20
12
MACHINE TRAVELS SLOWLY
Failure information The machine's travel speed is slow.
Relative information Set the working mode at A mode for the troubleshooting.
Cause
Malfunctioning of travel PPC
1
valve
Malfunctioning of
2 self-pressure decompression
valve
3 Malfunctioning of LS-EPC
valve
Malfunction of travel control
4 valve (spool)
Malfunctioning of travel
5 control valve (pressure
compensation valve)
6 Malfunctioning of travel
control valve (suction valve)
Malfunctioning of LS shuttle
7 valve (bucket)
7 Malfunction of travel motor
8 Final drive defective
20-618 1
H-20
Standard value in normalcy and references for troubleshooting
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel control lever PPC valve output pressure
Operated to Forward
Operated to Reverse Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)
Output differential between right
and left Below 0.4 MPa {Below 4 kgf/cm2} (56 psi)
or front and rear
Stop engine for preparations. Start troubleshooting at engine high idling.
Control lever Control circuit source pressure
All control levers in NEUTRAL 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel speed Travel control lever LS-EPC valve output pressure
Lo NEUTRAL Approx. 1.37 MPa {Approx. 14 kgf/cm2}
(0.0199 psi)
Hi Operated 0 MPa {0 kgf/cm2} (0 psi)
The spool in the travel control valve is presumed to malfunction. Check the spool itself.
The pressure compensation valve in the travel control valve is presumed to malfunction. Check the valve itself.
The suction valve in the travel control valve is presumed to malfunction. Check the valve itself.
The LS shuttle valve in the bucket control valve is presumed to malfunction. Check the valve itself.
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel control lever Amount of oil leakage from travel motor
Travel relief 40 l/min (10.56 gal/min)
The final drive is suspected of an internal failure. Check the inside of the final drive directly.
(An internal failure in the final drive may well be determined by an abnormal noise from within, abnormal heat or
metal chip or dust contained in the drained oil.)
PC400LC-7L
TROUBLESHOOTING H-21

H-21
12

MACHINE CANNOT BE EASILY STEERED OR LACKS POWER

Failure information The machine cannot be easily steered.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
Travel control lever PPC valve output pressure (steering)
Malfunctioning of travel PPC valve
1
(steering spool) NEUTRAL on both sides 0 MPa {0 kgf/cm2} (0 psi)
Operating one side only Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel control lever Solenoid valve output pressure
2 Malfunctioning of travel interlocking
solenoid valve NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Operating one side only 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)
Malfunctioning of travel interlocking
3 The travel interlocking valve of control valve is presumed to malfunction. Check the valve itself.
valve
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel control lever Solenoid valve output pressure
Malfunctioning of merge/ divide
4 solenoid valve NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
OPERATED 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)
Malfunctioning of merge/ divide
5 valve The merge/divide valve of control valve is presumed to malfunction. Check the valve itself.

6 Malfunction of travel The spool in the travel control valve is presumed to malfunction. Check the spool itself.
control valve (spool)

7 Malfunctioning of travel control The pressure compensation valve in the travel control valve is presumed to malfunction. Check the valve
valve (pressure compensation valve) itself.
Malfunctioning of travel control
8 valve (suction valve) The suction valve in the travel control valve is presumed to malfunction. Check the valve itself.

Malfunctioning of LS shuttle valve

9 (bucket) The LS shuttle valve in the bucket control valve is presumed to malfunction. Check the valve itself.

Check valve seal defective at LS oil The seal in the check valve of LS oil pressure pick-up port is suspected to be defective. Check the seal
10
pressure pick-up port itself.

Malfunctioning of travel motor The seal in the check valve of the travel motor is suspected to be defective. Check the seal itself.
11 (safety valve) (Whether the seal is defective or not may well be determined by swapping the motors between forward
and reverse, or right and left.)
The seal in the check valve of the travel motor is suspected of defect. Check the seal itself.
Malfunctioning of travel motor
12 (check valve) (Whether the seal is defective or not may well be determined by swapping the motors between forward
and reverse, or right and left.)

PC400LC-7L 20-619 1
TROUBLESHOOTING H-22

H-22
12

TRAVEL SPEED DOES NOT SHIFT, OR IT IS SLOWER OR FASTER THAN

PRESET SPEED.
Failure information Travel speed does not shift, or it is slower or faster than preset speed.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
Travel speed Travel control lever Monitoring [01500]
Lo 690mA
Mi Fine control (to the extent that the 740mA
decelerator is released)
Hi 0 mA
1 Malfunctioning of LS-EPC valve
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel speed Travel control lever LS-EPC valve output pressure
Approx.
Lo NEUTRAL
1.37 MPa {14 kgf/cm2}(0.0199 psi)
Hi Operation 0 MPa {0 kgf/cm2} (0 psi)
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel speed Travel control lever Solenoid output pressure
2 Malfunctioning of travel
speed solenoid valve Lo NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)

Hi Operation 2.84 - 3.43 MPa {29 - 35 kgf/cm2}

(412 - 497 psi)
Malfunctioning of travel motor
3 The travel motor is presumed to malfunction when shifting speed. Check the speed shifting portion directly.
(speed shifting)

H-23
TRACK SHOE DOES NOT TURN (ON ONE SIDE ONLY)
Failure information A track shoe does not turn (only on one side).
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

1 Travel control valve (suction valve) seat
defective
2 Travel motor (safety valve) seat defective
3 Travel motor (check valve) seat defective
4 Travel Motor speed
The suction valve seat in the travel control valve is suspected of defect. Check the seat itself.
The safety valve seat in the travel motor is suspected of defect. Check the seat itself.
The check valve seat in the travel motor is suspected of defect. Check the seat itself.
Stop engine for preparations. Start troubleshooting at engine high idling.
Travel control lever Amount of oil leakage from travel motor
Travel relief 40 l/min (10.56 gal/min)

The final drive is suspected of an internal failure. Check the inside of the final drive directly.
5 Final drive defective (A failure inside the final drive may well be determined by an abnormal noise from within,
abnormal heat generated or metal dust or chips contained in the drained oil.)

20-620 1 PC400LC-7L
TROUBLESHOOTING H-24

H-24
12

MACHINE DOES NOT SWING

Failure information Machine does not swing
(1) The machine swings neither to the right nor to the left.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

1 Malfunctioning of swing
holding brake solenoid valve
Malfunctioning of swing motor The parking brake portion of the swing motor is presumed to malfunction.
2 (holding brake)
Improper adjustment or
3 malfunctioning of swing motor
(safety valve)
4 Swing motor defective
5 Swing machinery defective
Stop engine for preparations. Start troubleshooting at engine high idling.
R.H. work equipment control lever Solenoid valve output pressure
NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Swing operated 2.84 - 3.43 MPa {29 - 35 kgf/cm2}(412 - 497 psi)
Check it directly.
Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment
Swing lock switch Swing relief pressure
control lever
ON Swing relief 27.95 - 32.85 MPa {285 - 335 kgf/cm2}
(4,053 - 4,764 psi)
If the oil pressure does not return to normalcy even after the adjustment, the safety valve is presumed to mal-
function, or suspected of an internal failure. Check the valve itself.
Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment control lever Amount of oil leakage from swing motor
Swing relief Below 11 l/min (2.9 gal/min)
The swing machinery is suspected of an internal failure. Check the inside of the swing machinery directly.
(A failure inside the swing machinery may well be determined by an abnormal noise from within, abnormal
heat generated or metal dust or chips contained in the drained oil.)

Failure information Machine does not swing

(2) The machine does not swing in one direction.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment control lever PPC valve output pressure
Malfunctioning of swing PPC
1 valve NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Swing operated Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)

2 Malfunctioning of swing con-
trol valve (spool)
Swing motor (suction valve)
3 seal defective
The spool in the swing control valve is presumed to malfunction. Check the spool itself.
The seal in the suction valve of the swing motor is suspected of defect. Check the seal itself.
(Whether the seal is defective or not may well be determined by swapping the right and left suction valves and
watching if there is any change.)

Swing motor (check valve) seal The

seal in the check valve of the swing motor is suspected of defect. Check the seal itself.
4 (Whether the seal is defective or not may well be determined by swapping the right and left check valves and
defective
watching the result.)

PC400LC-7L 20-621 1
TROUBLESHOOTING H-25

H-25
12

SWING ACCELERATION IS POOR, OR SWING SPEED IS SLOW

Failure information Swing acceleration is poor, or swing speed is slow
(1) Swing acceleration is poor, or swing speed is slow.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Malfunctioning of LS shuttle valve
1 The LS shuttle valves for all the control valves are presumed to malfunction. Check them directly.
(all LS shuttles)
2 Malfunctioning of swing
Improper adjustment or
3 malfunctioning of swing motor
(safety valve)
4 Swing motor defective
5 Swing machinery defective
The swing holding brake portion of the swing motor is presumed to malfunction.
Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment
Swing lock switch control lever Swing relief pressure
ON Swing relief 27.95 - 32.85 MPa {285 - 335 kgf/cm2}
(4,053 - 4,764 psi)
If the oil pressure does not return to normalcy even after the adjustment, the safety valve is presumed to
malfunction, or suspected of an internal failure. Check the valve itself.
Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment control lever Amount of oil leakage from swing motor
Swing relief Below11 l/min (2.9 gal/min)
Inside of the swing machinery is presumed to malfunction. Check itself.
(Whether it is defective or not may well be determined by abnormal noise, abnormal generation of heat and
the mixture of the metal particles in drain oil.)

Swing acceleration is poor, or swing speed is slow.

Failure information
(2) Swing acceleration is poor only on one side, or swing speed is slow.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment control lever PPC valve output pressure
1 Malfunctioning of swing PPC
valve NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Swing operated Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)
Malfunctioning of swing The spool in the swing control valve is presumed to malfunction. Check the valve itself.
2
control valve (spool)
Malfunctioning of swing
The pressure compensation valve in the swing motor is presumed to malfunction.
3 control valve (pressure Check the valve itself.
compensation valve)
The seal in the suction valve of the swing motor is suspected of defect. Check the seal itself.
4 Swing motor (suction valve) (Whether the seal is defective or not may well be determined by swapping the right and left suction valves and
seal defective
watching the result.)
The seal in the check valve of the swing motor is suspected of defect. Check the seal itself.
5 Swing motor (check valve) seal (Whether the seal is defective or not may well be determined by swapping the right and left check valves and
defective
watching the result.)

20-622 1 PC400LC-7L
TROUBLESHOOTING H-26

H-26
12

EXCESSIVE OVERRUN WHEN STOPPING SWING

Failure information Excessive overrun when stopping swing.
(1) The work equipment overruns excessively when stopping swing.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.

Swing lock switch L.H. work equipment Swing relief pressure

Improper adjustment or control lever
1 malfunctioning of swing motor
(safety valve) ON Swing relief 27.95 - 32.85 MPa {285 - 335 kgf/cm2}
(4,053 - 4,764 psi)
If the oil pressure does not return to normalcy even after the adjustment, the safety valve is presumed to mal-
function, or suspected of an internal failure. Check the valve itself.
Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment control
2 Swing motor defective lever Amount of oil leakage from swing motor

Swing relief Below11 l/min (2.9 gal/min)

Excessive overrun when stopping swing

Failure information (2) Swing acceleration is poor only on one side, or swing speed is slow.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment control lever PPC valve output pressure
Malfunctioning of swing PPC
1 valve NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Swing operated Above2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)

Swing PPC slow return valve The PPC slow return valve is suspected of clogging. Check the valve itself.
2 (Whether the valve is clogged or not may well be determined by swapping the right and left valves and watching
clogged
the result.)

3 Malfunctioning of swing The spool in the swing control valve is resumed to malfunction. Check the valve itself.
control valve (spool)
The seal in the suction valve of the swing motor is suspected of defect. Check the seal itself.
Swing motor (suction
4 (Whether the seal is defective or not may well be determined by swapping the right and left suction valves and
valve) seal defective watching the result.)

Swing motor (check The seal in the check valve of the swing motor is suspected of defect. Check the seal itself.
5 (Whether the seal is defective or not may well be determined by swapping the right and left check valves and
valve) seal defective
watching the result.)

PC400LC-7L 20-623 1
TROUBLESHOOTING H-27

H-27
12

THERE IS BIG SHOCK WHEN STOPPING SWING

Failure information There is a big shock caused when stopping a swing motion.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Malfunctioning of swing PPC
1
valve
Malfunctioning of swing PPC
2 (Whether the valve malfunctions or not may well be determined by swapping the right and left valves and
slow return valve
Stop engine for preparations. Start troubleshooting at engine high idling.
L.H. work equipment control lever PPC valve output pressure
NEUTRAL 0 MPa {0 kgf/cm2}(0 psi)
Swing operated Above 2.75 MPa {Above 28 kgf/cm2} (Above 398 psi)
The swing PPC slow return valve is presumed to malfunction. Check the valve itself.
watching the result.)

Malfunctioning of swing motor

3 (shockless valve) The swing motor shockless valve is presumed to malfunction. Check the valve itself.

H-28
THERE IS BIG ABNORMAL NOISE CAUSED WHEN STOPPING SWING
Failure information There is a big abnormal noise caused when stopping a swing motion.
Relative information Set the working mode at A mode for the troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Malfunctioning of
1 backpressure valve The backpressure valve is presumed to malfunction. Check the valve itself.

Malfunction of swing motor

2 The safety valve in the swing motor is presumed to malfunction. Check the valve itself.
(safety valve)

Malfunction of swing motor The seal in suction valve of the swing motor is suspected of defect. Check the seal itself.
3 (Whether the seal is defective or not may well be determined by swapping the right and left valves and watching the
(suction valve) result.)

The swing machinery is suspected of an internal failure. Check the inside of the machinery itself.
4 Swing machinery defective (A failure inside the swing machinery may well be determined by monitoring abnormal noise, abnormal heat
generated or metal dust or chips contained in the drained oil.)

20-624 1 PC400LC-7L
TROUBLESHOOTING H-29

H-29
12

SWING NATURAL DRIFT IS TOO BIG

Failure information
Relative information
Swing natural drift is too big.
(1) When the swing holding brake is activated.
• When the swing lock switch is ON position, or the swing holding brake release switch is in the normal position, the
swing brake is activated and the swing is fixed with a disc brake.
• Set the working mode in A mode for troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

Stop engine for preparations. Start troubleshooting at engine high idling.
R.H. work equipment control lever Solenoid valve output pressure
Swing and holding brake solenoid
1
valve malfunctioned NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
Swing operated 2.84 - 3.43 MPa {29 - 35 kgf/cm2}(412 - 497 psi)

2 Swing motor (parking brake The parking portion of the swing motor is suspected of malfunctioning and interior failure. Check that
portion) malfunctioned portion directly.

Swing natural drift is too big.

Failure information (2) When the swing holding brake is released.
• When the swing holding brake release switch is in the emergency condition, the swing brake is released and the
Relative information swing is retained only hydraulically.
• Set the working mode in A mode for troubleshooting.

Cause Standard value in normalcy and references for troubleshooting

1 Swing control valve (spool)
malfunctioned
Swing control valve (pressure
2 compensation valve)
malfunctioned
The seal in the spool of the swing control valve is suspected of defect. Check the spool itself directly.
The pressure compensation valve seal in the swing control valve is suspected of defect. Check the valve itself
directly.

3 Swing motor (safety valve) The safety valve seal in the swing motor is suspected of defect. Check the valve itself directly.
defective

4 Swing motor (suction valve) The suction valve seal in the swing motor is suspected of defect. Check the valve itself directly.
defective
Swing motor (check valve)
5 defective The check valve seal in the swing motor is suspected of defect. Check the valve itself directly.

Swing motor (shockless valve) The shockless valve in the swing motor is suspected of malfunction or the seal is suspected of defect. Check the
6 malfunctioned or seal defective valve or seal itself directly.

PC400LC-7L 20-625 1
TROUBLESHOOTING H-30

H-30
12

ATTACHMENT CIRCUIT DOES NOT CHANGE

When attachment is installed

Failure information
Relative information
The return circuit of the attachment circuit does not change.
• If an attachment is installed, the service circuit changes according to the selected working mode as shown below.
1) In mode A or E: The double acting circuit is selected and the safety valve is set to the low pressure.
2) In mode B: The single acting circuit is selected and the safety valve is set to the high pressure.
Setting of the safety valve on only port B side is changed. Port A is always set to the low pressure.

Cause Standard value in normalcy and references for troubleshooting

Keep the engine stopped for the preparations, and keep it running at high idling during the trou-
bleshooting.
Malfunction of attachment return Working mode Solenoid valve output pressure
1
selector solenoid valve
Mode E or A 0 MPa {0 kgf/cm2} (0 psi)
Mode B 2.84 - 3.43 MPa {29 - 35 kgf/cm2} (412 - 497 psi)

2 Malfunction of 2 attachment return The attachment return selector valve may have a malfunction. Check it directly.
selector valve
Malfunction of service 3 control valve The safety valve of the service control valve (on port B side) may have a
3 (safety valve) malfunction. Check it directly.

H-31
FLOW RATE IN ATTACHMENT CIRCUIT CANNOT BE ADJUSTED
When attachment is installed

Failure information Flow rate in attachment circuit cannot be adjusted.

• If an attachment is installed, the flow rate in the service circuit changes according to the selected working mode.
Relative information • How to adjust the flow rate in modes A and E is different from that in mode B. For details, see OPERATION
MANUAL.

Cause Standard value in normalcy and references for troubleshooting

1 Malfunction of attachment flow
rate adjustment EPC valve
2 Malfunction of service PPC valve
The attachment flow rate adjustment EPC valve may have a malfunction. Check it directly.
Keep the engine stopped for the preparations, and keep it running at high idling during the trouble-
shooting.
Wiring harness connector Service pedal PPC valve output pressure
Disconnect connector V30 of
In NEUTRAL 0 MPa {0 kgf/cm2} (0 psi)
attachment flow rate adjustment
EPC valve. Operated Above 2.75 MPa {Above 28 kgf/cm2}
(Above 398 psi)

20-626 1 PC400LC-7L