ROLLENS HARDY

23 South Carriage Dr │St. Joseph, MO 64506 │rollenshardy@gmail.com │(816) 383-0030

PROFILE
 Enhanced leaderships skills acquired from coordinating all aspects of performance and rehearsals for a 90+ member
organization.
 Excellent written and oral communicator with over four years of customer service experience.
 Capable problem solver who is exceptionally organized, yet flexible and takes initiative to do
whatever needs to be done in order to finish a task.

EDUCATION
Bachelor of Science | Major: Psychology, General Business May 2018
Northwest Missouri State University (Northwest) │Maryville, MO Major GPA: 3.90/4.0 GPA: 3.44/4.0
 Presidential Honor Roll (2 trimesters)  Psi Chi Honor Society
 Academic Honor Roll (3 trimesters)  National Society of Leadership and Success

PROFESSIONAL EXPERIENCE
Executive Board | Northwest Dance Company | Maryville, MO August 2014 - Present
 Elected president of 90+ member organization that puts on two annual performances.
 Enhanced organizational skills by coordinating all aspects of performances (create schedules,
contact and book venues, select staff and communicate with members).
 Planned fundraising events and choreographed one dance per semester for 15+ dancers.
Master Teacher │A Step Ahead Dance Company │Maryville, MO 2015 - Present
 Provide quality instruction to 20+ students of varying ability levels including mainstreamed
special needs.
 Build positive rapport and relationships with students, staff, guardians and families while
choreographing and teaching dance routines.
 Improved training skills while encouraging students in their dance skills and motivating them
to become hands on learners.
Barista | The Human Bean │St. Joseph, MO Summer 2017
 Communicated professional while serving coffee in an environment that required constant
multi-tasking.
 Effectively prioritized work responsibilities while providing exceptional customer service in a
fast-paced environment.
 Built relationships with customers by greeting, assisting, and completing their transactions.
Stylist │Charming Charlie│St. Joseph, MO August 2014 - August 2017
 Used effective sales approach to assist customers in choosing casual, business, formal wear,
fashion jewelry, and shoes.
 Approached customers to determine what they were interested in purchasing and suggested
appropriate items by completing merchandise presentations.
 Listened to client’s requests to determine which products to highlight.
Staffing Clerk │Children’s Mercy Hospital│Kansas City, MO June 2018 – Present
 Provide assistance in self-scheduling software to over 150 respiratory therapists.
 Communicate effectively and professionally to others while completing payroll, schedule changes,
and time and attendance reports.
 Effectively complete 6 week schedules to staff the department adequately.
 Complete payroll with accuracy and efficiency.

COMMUNITY SERVICE
 Special Olympics - Devoted up to 3 hours a week to play games with special need adults. Fall 2015
 Baseball Concessions – Efficiently handled money and managed inventory Summers 2011-2013