eveserat’ GUBUBASE (tat Dona Beets GOVERNMENT QUALITY MANAGEMENT COMMITTEE (GQMC) MEMORAND CIRCULAR NO. 2018-1 August_47, 2018 TO : All Heads of Departments, Bureaus, Offices and Other Agencies of the National Government, Constitutional Commissions, Congress, the Judiciary, Office of the Ombudsman(OMB), State Universities and Colleges (SUCS), Government-Owned or -Controlled Corporations (GOCCs), and Local Water Districts (LWDs) SUBJECT : Guidelines on the Validation of the ISO 9001:2015 Quality Management System (QMS) Certification as a Requirement for the Grant of the FY 2018 Performance-Based Bonus (PBB) 1.0 BACKGROUND J. Administrative Order (AO) No. 25 Inter-Agency Task Force (1ATF) Memorandum Circular (MC) No, 2018-1 dated May 28, 2018! provides the criteria and conditions far the grant of te FY 2018 PBB cyole with the pertinent provisions as follows: a) “3.0 FY 2018 GOOD GOVERNANCE CONDITIONS (GGCs) 5.1, a Maintain/Update the agency Transparency Seal (TS) pursuant to Section 99 of the General Provisicns of the FY 2018 General Appropriations ‘Act (GAA). The TS page should be accessible by clicking the TS logo oa the home page. See Annex 2: Guideline on Trovispareney Seal for full details of requirements, which shall inchide the following: xxx 6) Quality Managemen System (OMS) Certification to ISO 9001:2015 issucid hy un of the eertification hodies (CBs) accredited by the h Accreditation Fortin (AE) membors or sinitar stauilarils retat Quality Management (TOM. og. Philippine Quatiny Av 77025, ISO 17020, exxd Onicnram [recie: Quentin) ecreditarion Cancita, offal least wre (1) care provess or frontline service. Sce cso Section 6.3." cu ate Groat of ts Pertaon sieBant FEO 2.2 “420 Said May 38,2018 Procol Year 223 ark & Or BUS2.0 4) “6.0 FY 2018 PERFORMANCE TARGETS xxx. 6.3 STO Target. Initial certification/Recertification of the QMS for at least one (I) core process or frontline service as mandated under its existing pertinent laws. For the ISO 9001:2015 QMS certification, it must be isstied by any of the certification bodies (CBs) accredited by the International Accreditation Fortin (AP) members. Preferably. the CB is accredited by the Philippine Accreditation Bureau under the Department of Trade and Industry, which is the Philippine Accreditation Body of the IAF. ISO 9001:2015 QMS ‘valent cevtifications‘attestations granted by sintilar internationally recognized bodies promoting Total Quality Management (TQM) shill he considered, e.g.. Philippine Quatity Award. ISOMEC 17023, ISO 17020, and Onrencum Accreditation Canada. The certification must be valid witil December 3]. 2018 or a later date. arid niust be posted in the agency TS page not later than December 31, 2018. 4 certified-true copy of the Agency's OMS Cenificute’s shall be submitted to the Government Quality Management Conmittee (GQMC). through the DBAL Secretariat ~ Sustems anal Productivity Improvenient Bureau, immediately after obtaining a OMS Certificate or Recertification not later than Decensber 31. 2018. for verification purposes, For frontline agencies. 1 is expected that the cure pi agency process mest demanded by citizens and bustis inproventent tnier Sections 6.1 and 6.2 above.” cess pertains to an andl targeted for ) “7.15 Officials und emplowees responsible for the implementation of the prior years’ audit recommendations. QMS certification, or posting and “dissemination of the depurtmentagency system of raviking performance of delivery units. shall_not be entitled to the FY 2018 PBB if the Departnicnt/Ageney fails to comply with any of these requirements. d) 10.6 The AO 25 LATF s 2018 PBB: xx is the following implementation timeline far the FY UIREMENTS ~~~ VALIDATING | DEADLINE OF ~—~'START OF AGENCY __ SUBMISSION VALIDATION, physical Targets | Support to Operations (STO) TOMS Cerfcaten TCONC DesenBa ST BE Fron an 7 to3t 2018 + Post Q'S Cemmicatan in TS page + Suton caries ue copy of (44S cereale 19 GOMC cough DBY-SPIB (Underscoring supplied) PURPOSE, This Memorandum Circular is issued to preseribe the guidelines an the validation by the GQMC of the ISO 963.0 COVERAGE ‘This Circular covers all government entities abovementioned consistent with Item 3.1 of the AO 25 [ATF MC 20181, but subject to the provision of the separate targets and guidelines for SUCs. GOCCs. LWDs and LGUs as stated in Items 4.2.4, 4.2.b,4.2.¢ and 4.2.4, respectively. of said MC. 4.0 GUIDELINES ON DETERMINING COMPLIANCE WITH THE {SO 9001:2015 QMS CERTIFICATION REQUIREMENT 4.1 As declared in the joint ISOMAF Communiqué dated September 15. 2017 that all ISO 9001:2008 QMS certificates will expire and no longer valid by September 15. 2018, the Agency QMS thereafter shall be under the ISO 9001:2015 version. To evel up the establishment of QMS aligned to ISO 9001 Standard in government as required in the past four (4) PBB cycles. only a valid ISO 9001:2015 QMS certificate is required for the PBB 2018 grant In addition, certifications/registrations/awards? to similar standards relating to Total Quality Management (TQM). e.g.. Philippine Quality Award, ISOMEC 17025, ISO 17020. and Qmentum Accreditation Canada could be considered in the entitlement to the FY 2018 PBB. ‘The validity of the ISO 9001:2018 QMS and TQM Certifications! Recertifications, as indicated in the Certificate, must be until December 31, 2018 or a later date, i.c.. 2019 and beyond. 4.2. The seope of the QMS indicated in the agency's ISO 9001 Certificate shall cover at Jeast one (1) core process or frontline service as mandated under its existing pertinent laws. For frontline agencies, the core process pertains to an agency process most demanded by citizens and business and targeted for improvement under Sections. 6.1 and 6.2 of the AO 25 LATE MC 2018-1 4.3. The ISO 9001:2015 QMS certifications must be issued by any of the CBs accredited by the [AF member. Agencies are eneouraged to have their ISO QMS certified by CBs which are duly aceredited by the DTI-PAB. The CBs contracted shall have been accredited 10 audit and certify QMS for specified scope. particularly under ISO 9001 QMS for IAF 36 © Ginger ISOMEC 17000 (Cowra asessnc » Moca niions which are essen fora proper undertaking of management sem certification and versa ae as Certiieation is. third-piny atiesalon ated t product, proseses, sts oF persons ‘Secesement isthe prcess nderaken by an accredit tly 10 assess the competence oa Conformity Asstt Bosy rice sundards anor othe nornse documents an fora detined scope of aston Mion isa Inigeparwe ascsaten rated Yo a conformiky assessment hes conesing final Semenaation of Hs (art ou spife confor asscsenent asks. ‘tesation fan sue oF stale, Buse ws a decision fos ing review, that Fl amonratd, Ths realing statement refered to a8 "ssernent of conformity” conveps the assurance tttiennts have boon fue. Such an assranee dots et of lst fod contractual a evher zat gat RRegistratin fe the other tern for ecrtjicarion of OMS, {This is becuse te process of confor to the 1SO-9001 standard aarti mith Ceriicate of Registration” (ww pabiot. som 0g!30 4306 go-A001 erifiationns i requtememts ha been the specified