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NeoSmart Knowledgebase
Knowledgebase / Guides / Our Recovery Disks for Windows
Get the fix for the infinite Startup Repair loop error for the following Windows versions: Windows Vista, Windows 7,
Windows 8 or Windows 8.1.
8.1
This error prevents you from accessing anything on your computer and presents an endless loop of loading Startup
Repair without end.
Contents [hide]
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Startup Repair will then either fail to load, launch but fail to repair, or run and claim repairs have been executed —
however your PC will continue to attempt to endlessly start Startup Repair each boot.
Automatic Repair
Press "Advanced options" to try other options to repair your PC or "Shut down" to turn
off your PC.
Log file: C:\Windows\System32\Logfiles\Srt\SrtTrail.txt
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Bootsector viruses and other malware that targets the bootloader or the booting chain can cause errors in the
bootloader settings and state that result in an infinite loop of Startup Repair.
The virus may then block Startup Repair from either launching or carrying out its repairs successfully. A failed Windows
Update or Automatic Update can also sometimes leave the Boot Configuration Data (BCD) in an inconsistent or non-
working state.
An unsafe shutdown, sudden power loss, hard disk failure, or a blue screen of death during writes to the boot partition
can leave your system in an inconsistent state, unable to boot and infinitely cycling into the Startup Repair.
Recent versions of Windows are configured to hide this fact from the user and silently reboot.
(In the experience of the researchers at NeoSmart Technologies, there is almost never a good reason for doing this.
Microsoft is hoping that a reboot will fix your PC and so Windows decides to hide the blue screen and reboot, endlessly
and in vain.
A much more intelligent solution would be for Windows to keep track of whether or not this blue screen resulted in a
silent and automatic reboot last time, and if so, show it so the user can see what’s going on.)
A BSOD during boot up will trigger a version of the Advanced Boot Options menu to be shown on next reboot
prompting the user to select “Repair Your Computer,” ultimately causing the endless loop of Startup Repair.
1. Download Easy Recovery Essentials. Make sure to note your Windows version (XP, Vista, 7 or 8) before you
download EasyRE. This guide can help you identify what version of Windows you have installed.
2. Burn the image. Follow these instructions on how to burn the bootable ISO image very carefully, as making a
bootable CD can be tricky! Alternatively, these instructions explain how to create a bootable EasyRE recovery
USB stick/drive.
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3. Boot up your PC from the Easy Recovery Essentials CD or USB you created.
4. Once EasyRE is running, choose the “Automated Repair” option and click Continue .
5. After EasyRE scans your computer’s drives, identify and select the drive letter for your Windows
installation from the list, and then click on the Automated Repair button to begin.
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Choose the drive associated with the Windows installation you’re trying to repair.
6. Easy Recovery Essentials will start analyzing the selected drive for problems. EasyRE will test for and attempt to
automatically correct errors with the disk, partition, bootsector, filesystem, bootloader, and registry. No
intervention is required, as EasyRE’s repair is fully automated:
Easy Recovery Essentials searches for errors and makes corrections to the selected Windows installation.
7. Once the process is complete, EasyRE will report its findings. Click on the Restart button to reboot your PC
and test the changes.
8. The “endless repair computer loop” error should now be fixed as your PC begins to load:
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1. Insert your Windows installation DVD into your PC’s CD-ROM drive,
2. Fully power down your PC, and make sure it has fully shut off,
4. Press any key when you see “Press any key to boot from CD or DVD..”
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6. Wait for Startup Repair to scan your PC for Windows installations, then select your install from the list it shows:
7. Choose “Command Prompt” from the list of available recovery options to begin:
Once the command prompt is launched, enter the following to use the System File Checker to check your installation for
corrupted, invalid, or deleted system files. If
If the previous page showed that your Windows installation has a drive letter
other than C:\, make sure to use that below!
chkdsk C: /f
chkdsk will begin scanning your drive for problems, fixing them if it is able to, and reporting its progress when done.
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The option to disable automatic restart on system failure is available from the Advanced Boot Options menu at startup.
The instructions below will trigger this behavior, more detailed instructions on disabling automatic restart on system
failure are also available in our knowledgebase.
2. Wait for your BIOS to complete POST (the screen with your manufacturer logo and/or system information)
3. Quickly begin tapping F8 repeatedly, until you see the list of boot options
You can rebuild the BCD using bootrec.exe , a tool built found in the Windows Recovery Environment. Follow these
steps:
1. Insert your Windows installation DVD into your PC’s CD-ROM drive,
2. Fully power down your PC, and make sure it has fully shut off,
4. Press any key when you see “Press any key to boot from CD or DVD..”
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6. Wait for Startup Repair to scan your PC for Windows installations, then select your install from the list it shows:
7. Choose “Command Prompt” from the list of available recovery options to begin:
8. Once the command line has launched, type in the following commands in the Command Prompt and hit
Enter after each command:
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
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To boot into Safe Mode of a Windows 8 or 8.1 system, you need to have the original DVD or USB. If you don’t
have it, go to Fix with Easy Recovery Essentials.
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5. Click Troubleshoot
8. Click Restart
If booting your system in Safe Mode doesn’t solve the error, go to Fix #2: Run bootrec.
If you don’t have the installation DVD or USB, go to Fix Automatic Repair Loop with Easy Recovery
Essentials.
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bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
7. When the last command – bootrec /rebuildbcd – finished the process, type exit and restart your
computer
To access it, follow the same steps as the Fix #2: Run bootrec to reach Command Prompt:
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chkdsk /r
3. Press Enter
1. Click Troubleshoot
3. Follow the wizard instructions to continue the process. Choose a restore point before the date when the
Automatic Repair loop error appeared.
More Information
Linked Entries
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chkdsk
bootrec
Support Links
Easy Recovery Essentials for Windows – our repair and recovery disk.
It’s an easy-to-use and automated diagnostics disk. It’s available for Windows 8, Windows 7 and Windows
Vista. It’s also available for Windows XP and Windows Server.
Get a discounted price on replacement setup and installation discs: Windows Vista, Windows 7, Windows 8.
Applicable Systems
This Windows-related knowledgebase article applies to the following operating systems:
Propose an edit
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