Cynthia M.

Crouch
1040 Oak Hollow Ln. Combine, Texas 75159 · (903) 461-8880 · e-mail: cmiller7771@icloud.com
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• Bilingual – Fluent in English and Spanish (speaking, reading and writing)
• Ability to prioritize and handle multiple tasks and projects concurrently
• Organized, highly motivated, and detail-directed problem solver.
• Proven ability to work in unison with project staff, landowners, and public.
• Maintain professional competence, knowledge and skills to effectively and accurately
complete responsibilities

Education:
Bachelor’s Degree in Interdisciplinary Studies
Minor: Bilingual Education; University of TX-Pan American

Texas Real Estate Sales License #0413245

Real Estate Courses Taken: Finance, Math, Marketing, Appraisal and Real Estate Principals; Texas State Technical
Institute

Principles of Banking, Accounting Principles, Loan Contract Documents, Supervision, Understanding and Selling Bank
Products, American Institute of Banking

Land Title Research, Wm. E. Bauer

Skills:
-Twelve years experience in the Land and Right of Way profession
-Possess strong organization, leadership, writing and communication skills.
-Proficient in the following computer programs: Greenbrier Plotting and Map Drawing Software,
-Microsoft Office products: Word, Excel, Outlook; Publisher, Internet
-Ability to interpret and plot maps, plats, surveys and legal descriptions in documents. Comprehend real estate
appraisals, conveyances and leases.
-Knowledge of real estate law, contracts and land surveying principals.
-Trained in research and negotiations to purchase land agreements and right of way for construction that meet the
organization's goals.
-Collect and organize data for presentation of reports to management, staff and landowners. Proficient in researching
land records, due diligence

Professional Experience:
Land Representative - So. Texas Area, Enterprise Products. June, 2011-December, 2017
Responsible for performing rights of way, land and permit functions for new construction and operations projects within
assigned five county location; on occasion for other company projects and locations. Processed requests from and
developed reports for Land Managers, Contract Agents, Operations and Engineering personnel, regarding specific
easement rights, landowner concerns and questions, title updates, land file histories. Transmitted land file information
to corporate office of acquisition transactions, damage claim settlements, negotiated amend a Tory agreements or other
legal agreements, interpreted easement rights. Processed requests and prepared legal instruments for use in dealing
with landowners, developers and governmental agencies, e.g. amendatory easements, partial releases. Reviewed,
recommended changes, negotiated and circulated land related agreements for approval by legal, environmental and or
management. Corresponded with landowners and others when third party operations affected company assets. Assisted
in preparing responses from Engineering and Commercial/Business Development for future construction projects
(easement rights, project and labor costs, project schedules, and real property land values on projects). Assisted in
preliminary route investigations for new pipeline construction projects and provided right of way data useful in
determining final route. Identified and acquired permits from private, local, state, and federal agencies for occupancy of
railroads, streams, rivers, highways roads, and public lands for new construction projects and routine operations
maintenance. Maintained contact with key agencies to update data. Assessed, negotiated, settled and issued checks for
damage claims resulting from Operations and Engineering construction activities and routine maintenance, in
accordance with terms of controlling right of way easement/permit. Gathered data necessary to establish crop and
timber values, yields and production records. Settled damage claims within authority and provided detailed justification.
Notified landowners prior to entry of civil and environmental surveys, construction, and operation maintenance
activities. Assisted with investigation and review of encroachment matters by third parties on company rights of way.
Obtained environmental clearances and permits for Engineering projects and Operations activities. Coordinated
activities of contract agents when third party right of way services were required to support Operations or Engineering
project.

Elementary Bilingual Teacher, Harlingen Independent School District. August 2009-May2010

Right-of-Way Agent, WRC an Englobal Company, Bloomfield, CO

July, 2008 – February, 2009
MarkWest Liberty Gas Gathering, Washington Co. Project, Washington, PA October, 2007 – April, 2008
Williams Gas Pipeline Co, Rockies Connector Project, Chambersburg, PA
July, 2006 – October, 2007
Ozark Gas Transmission LLC, East & West End Expansion Projects, Searcy, AR
Right of Way Agent Responsiblities: Utilized maps to determine area to research tax maps for determining and
developing a line list of property owners within an assigned area · Plotted pipeline route onto tax map to determine
exact landowner parcels · Originated preliminary tract numbers for line list · Contacted landowners about proposed
project and to obtain survey permission for civil, archaeological and environmental survey crews · Maintained files of
easements and other real estate documents · Prepared completion reports and submitted to documents and records
team for permanent record retention · Performed research of public records for determination of chain of ownership
and encumbrance information for acquisition of right of way from 30 years to 50 years· Prepared Limited Tax/Title
Certificates · Properly interpreted and plotted legal descriptions of property · Interpreted the appraisal for each
parcel/tract ·Developed and maintained working relationships with federal, state and local agencies related to the
project · Prepared Weekly Survey Permission Reports · Worked closely with project manager, supervisor and attorneys
to understand federal, state and local laws, regulations and policies related to eminent domain · Negotiated the
acquisition of Right-of-Way easements and developed skills necessary by law as they relate to property buying, leasing,
easements and related matters · Patrolled the properties to make sure no other building projects disturb the right of
way agreements · Met with public and businesses to discuss natural gas pipeline project right of way plans and issues.

January 2007 – June, 2007 Project Property Specialist, AT& T Corp, Little Rock, AR
Real Estate support to the AT&T CRE organization· Sole agent for South Little Rock Region · Negotiated the disposition of
surplus properties with third parties to obtain best offer · Searched L-Huts/Receiver Huts with easements 50 plus years
old and prepared documentation for release of easement or sale of hut · Researched and prepared 60 year chain of title
to include deeds, assignments and easements · Identified title source documents, access and easement issues ·
Identified type of ownership by easement, lease, license or fee and rights to be conveyed, released and reserved ·
Determined if existing cable easement is involved and its retain ability for active cable or future use · Identified if fee
owned and its successor to original seller and its surrounding property owners · Completed site inspections and
Environmental Health and Safety Checklists

July, 2002 - July, 2006 Bilingual Teacher, Denton Independent School District, Denton, TX

June 1988 – July, 2000 Real Estate / Loan Secretary, Alamo Bank of Texas,McAllen National Bank, and First City Bank,
ORE dept., Texas
Sole researcher for five bank branches, of liens on collateral to be used in commercial lending, using the on-line UCC-
Liensearch program, Accusearch, Inc., to assist loan officers in lending decisions · Prepared loans for closing by reviewing
and checking for private mortgage insurance, tax liens, accuracy of settlement costs, and accuracy of documentation ·
Assisted English and Spanish speaking customers, interviewed applicant to obtain personal and financial data, prepared
proper loan documentation and closed Consumer, Real Estate Extension, Construction, and Commercial loans ·
Conferred with English and Spanish speaking customers having delinquent accounts and created and sent out
repossession letters in a timely manner · Assisted customers with questions (both in English and Spanish) pertaining to
bank products and serviced existing accounts by taking an processing loan payments, handling customer account
inquiries and resolving account problems in a timely manner through research · Assisted Real Estate Manager in sales of
other real estate property, preparing such contract documents and maintenance of files · Management of Other Real
Estate Property owned by Bank by collecting and processing rent payents and closing rental contracts and maintained
rental property records · Prepared detailed loan input documents for Officer’s presentation to Central Lending Review
Board, obtaining all documentation · Primary backup for Consumer, Commercial and Real Estate Loan Officers, Real
Estate Regional Manager and Department Store Manager · Prepared monthly report of all loans of $250,000 or more
held by bank for review by Lending Review Board.

Associations:
• International Right of Way Association – IRWA
• Source of Title – SOT
Honors & Awards:
Ozark Gas Transmission Project 2006 – Outstanding ROW Agent - November 2006