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Faculty of BAEPS
Department of Business Administration
British University in Egypt
Module: Consumer Behaviour – 17BBST07I
Module Leader: Dr. Karim Salem
Group Project done by: Omar Abdelsalam, Nour Hesham, Nada Hesham, Dana El-Najjar
Due date: Week 10
The British University In Egypt
Faculty of BAEPS
Department of Business Administration
BAEPS
Department of Business Administration
Table of Contents
Executive summary ………………….…………………….…………......4
Acknowledgements ………………………………………………….……..5
Brief overview regarding the BUE ……………………..……........6
Current situation …………………………………………………….……….8
Performance ………………………………………….……...8
Strategic posture ………………………………….……..…9
Corporate Governance ………………………………………….........11
External Audit ……………………………………………………………....17
PESTEL ………………………………………………………....17
Porter's Five forces model ……………………….…...20
EFE matrix ………………………………………………..…..22
Internal Audit ……………………………………………………………..…24
Organizational structure ……………………………….24
Organizational culture ………………………………....27
Corporate resources ….…………………………….…..28
Assessing the functional areas ………………………29
IFE matrix ……………………………………………………..34
Analysis for strategic alternatives and recommendations
for strategy ……………………………………………………………………36
IE ………………………………………………………………….36
BCG ………………………………………………………………37
Space ……………………………………………………………38
QSPM ……………………………………………………………40
Implementation …………………………………………………………….45
Evaluation ……………………………………………………………………..50
List of References ………………………………………………………… 51
Executive summary
This report examines the strategic performance of the British University in Egypt
for the past 13 years. The main (not only) data collection methodology used was
primary data through a set of conducted interviews with top-level managers in the
performed through the IFE matrix, while assessing the external environment was
performed through the EFE Matrix. Accordingly post the input stage, a set of
matrices including the IE matrix. BCG matrix, space matrix, and the QSPM matrix
was utilized in order to identify which type of strategies should the British
each and every task within the implementation process and accordingly deciding
Acknowledgements
As academics do not steal or plagiarize and due to the fact that the team who
conducted the report didn't believe that only referencing is enough for giving
credit to those who deserve it. The team behind this report would like to
massively thank Ms. Hanan Saadawi for her collaboration and assistance in the
thank the following people for specializing a respectable portion of their time for
academic purposes:
Ms. Samah Abo Soud (Head of the HR in the British University in Egypt)
Mr Talaat Bondok (Head of the student affairs and activities in the British
University in Egypt.
enhance various sectors of the Egyptian economy, more specifically the fields of
The institution was funded and financially assisted by some Egyptian public
figures and business men lead by the international major manufacturer of carpets
of the British Council and the British embassy, the British University in Egypt was
in Egypt, 2017)
In September 2005, while the initial phase was in action and the university's
campus being under construction, the BUE welcomed its first cohort of only 200
students. On the outskirts of Egypt's capital the university was located, more
specifically in the new commercial and residential city of El-Shorouk. Back then
for development and expansion plans over the next decade. (Saadawi, 2018)
The formal Inauguration of the BUE took place on the 22th of March 2006 by the
Egyptian First Lady Mrs. Mubarak and the Prince of Wales HRH. A high profile,
2017)
process and teaching, the BUE was provided by academic direction from a group
experts and academics with regards to the British system of Higher education.
(Saadawi, 2018)
Current situation
The upcoming section of the report is going to mainly analyze the BUE's
BUE's performance
According to (Saadawi, 2018) since its establishment the BUE has directed all
procedures and framework of quality assurance and integrate them within the
system. Since 2007 the BUE's potential growth rate was rapidly increased
from 200 enrolled students in 2007 to 850 in 2012 and finally almost 11000
When the revolution of 25st of Jan took place, there had been certain
ministry of Higher education) and due to the fact that adapting to change is a
must and that a strategic mindset has to be ready for maneuvering anytime,
the BUE revised its strategic plan and approved a new one. The new strategic
Mission statement:
disseminating and creating new knowledge through capable graduates that are
(BUE, 2017)
Vision statement:
and teaching in the MENA region by offering a British high standard education
Motto:
Values:
The university's main core values remained untouchable throughout the past 18
2012)
Objectives:
programs to attract not only Egyptian students but also International ones.
iv. Recognizing the staff as the core and the most important asset and
Corporate governance
Since the British University in Egypt is not listed in the Egyptian stock market
exchange index, therefore it was of extreme difficulty to reach the names and
Moreover, with regards to the BUE's leadership and top management, it is going
Board of Trustees:
(Board of Trustees)
iii. Prof. Leslie Croxford (Senior vice president for teaching and
learning)
Mass media)
Executive group:
University Registrar and Chief operating officer, and three deans chosen
2017)
BUE senate:
2017)
with the existence of the senate's chair Mr Hamad and not less than 50%
Presidency
As shown in Figure (1) obtained from the official website of the British University
in Egypt.
(Figure One)
Honours
External audit
This section is going to primarily focus on assessing the BUE from an external
matrix. Prior to constructing EFE matrix, the PESTEL framework and Porter’s
Firstly, there were major political events like the protests against the
previous regimes that took place on the 25th of January 2011 and 30th of
June 2013. Afterwards, there was a kind of political stability prevailed the
got affected specifically by these political factors where it was the spark
Secondly, there were two significant incidents that shook up the Egyptian
through Consumer Price Index CPI) to the peak point during the past
affects the university’s profits as the demands for wages’ increases rise.
precising the transactions to take place through banks. At this point, BUE
resembled the social factor affecting the BUE, this kind behavior was
neglected, or it will force the university out of the market, accordingly, the
providing education.
Threat of New Entrants is rated with a high level, as there are large
result of the broad base of connections and various businesses under the
name of the owner Mohamed Farid Khamis, which decrease the suppliers’
power, though there are some authorized dealers who are specialists in
universities, where there are students who apply for BUE and other private
gap that needs to be fulfilled, these students do not have that potential to
University in Cairo is on the same level in conjunction with the BUE, even
though each side has its own strength and weakness points, both
standards and location. Post this analysis, it indicates that the industry tends
to be somehow attractive.
Internal audit
Organizational structure
The organization structure serves as the framework outlining, identifying, and
Human Resources
Marketing
Finance
Student Affairs
Information Technology
Dorms
Transportation
the mutual trust fostered throughout the 11 year period since early years of
The structure of the BUE is clear and stated in all levels of employees, however in
regards to culture wise, the majority of employees are not keen to be acquainted
with or merely comprehend the strategic goals of the university; on the contrary
only a few (admin-wise) are interested in knowing, implementing, and going out of
they are very strict reaching extreme measures for instance; having security
mandate where security staff can dictate rules having them strictly followed.
Organizational culture
academic superior quality. Furthermore, the BUE seeks to support students as well
including new business ventures and work placements that will broaden their
indicators)
Marketing
The marketing objectives are usually reflected through BUE's performance based
considered a weak point the past years; however, it was overcome through
new compounds around the corner as well as BUE will be considered a meeting
point due to it being on the road to the new administrative capital of Egypt;
It also goes beyond scenes building sustainable and long lasting relationships
and PR department and their significance contribution to the BUE. (Saadawi, 2018)
HR
employee relations
Payroll
HR Information management
of 11 overall employees including herself, where a flexible and friendly team spirit
effective timely way when the BUE is home to 9 faculties with approximately
around 2000 employees across the faculties, all of which are being under the
2018)
Finance
risk management
reporting
cash management
accounting
budget planning
objectives, the finance department allocates the existing financial resources of the
Finance office; the continual search for updated technology in simplifying financial
services for the university as well as the clients; launching the automation of all
payment procedures through ATM with coordination from the CIB Bank. Moreover,
for future reference the department is assessing the automation of all student
strength in terms of differentiation strategy against the Egyptian market where the
(Fathy, 2018)
need to match accounts receivables with accounts payables and decrease the
wide gap between them making it more systematic and integrated. (Fathy, 2018)
(Product development)
British educational system to provide the university with graduates that are
capable and on a certain level of knowledge who can enhance its reputation in
Since strategy number one scored an average of 3.8 higher than the other one,
and according to the findings of the space matrix and the IE matrix which both
indicated that the BUE should adopt an aggressive strategy. Therefore post
Implementation
with one of the top UK universities to provide high standard accreditation instead
financing through Mr Farid Khamis and getting the approval of the Board
of Trustees.
Ahmed Hamad.
Trustees.
2018/2019
perform the partnership with alongside the rules and regulations of the
Saadawi.
Task 3: Internally assessing exactly the gaps within each faculty through
faculties.
basis.
much initial investment is needed and conducting all the financial plans
required.
market research.
trustees Mr Farid and raising the amount of needed capital to initiate the
partnership and its effect on the educational institution of the BUE on the
long run.
validating partner post double checking on the rules and regulation of the
and Mr Farid).
bodies.
Evaluation
Works Cited
British University in Egypt. (2017). Retrieved April 8, 2018, from History:
http://www.bue.edu.eg/index.php/about-bue/bue-history
BUE. (2012). Strategic plan 2012. Retrieved April 9, 2018, from British University in Egypt:
http://www.bue.edu.eg/pdfs/TeachingAndLearning/BUE%20Strategic%20Plan-2.pdf
BUE. (2017). British University in Egypt. Retrieved April 8, 2018, from University Board:
http://www.bue.edu.eg/index.php/university-board
BUE. (2017). BUE senate. Retrieved 4 8, 2018, from British University in Egypt:
http://www.bue.edu.eg/index.php/bue-s-leadership/boards/bue-senate
BUE. (2017). Executive group. Retrieved April 8, 2018, from British University in Egypt:
http://www.bue.edu.eg/index.php/bue-s-leadership/boards/executive-group
BUE. (2017). Finance department. Retrieved April 9, 2018, from British University in Egypt:
http://www.bue.edu.eg/index.php/administrative-departments/finance
BUE. (2017). Honours. Retrieved April 8, 2018, from British University in Egypt:
http://www.bue.edu.eg/index.php/bue-s-leadership/honours
BUE. (2017). Marketing department. Retrieved April 9, 2018, from British University in Egypt.
BUE. (2017). Mission & vision. Retrieved April 9, 2018, from British University in Egypt:
http://www.bue.edu.eg/index.php/about-bue/mission-vision
BUE. (2017). Organisational structure. Retrieved April 9, 2018, from British University in gypt:
http://www.bue.edu.eg/index.php/about-bue#mission-vision
Saadawi, H. (2018, April 4). Head of Marketing & Alumni Department. (O. Abdelsalam,
Interviewer)
Sood, S. A. (2018, April 5). Head of Human Resources. (N. Hesham, Interviewer)