Branch Survey

1. How long has s/he been involved with the MFI?

အအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအအအအအအအ
အအအအအအအအအအအအအအအအအ

2. What relevant experiences does you have fulfilling your role at the financial institution?
အအအအအအအအအအအအအ အအအအအအအအအအအအအအ အအအ အ အအအအအအအအအ အအအအအအအအအ
အအအအအအ အအအအအအအအ အအအအအအအအအအအအအအ အအအအအအအအအအ

3. Who supervises the branch? How is supervision implemented? How frequently are the
supervision visits?
အအအအအအအအအအ အအအအအ အအအအအအအအအအအအအအအအအအအအ အအအအအအအ
အအအအအအအအအအအအအအ အအအအအအ အအအအအအအအအအအအ အအအအအအအအအအအအအ
အအအအအအအအအအအအအအ အအအအအ အအအအအအအအ အအအအအအအအအအအအအအအအ

4. What is the size of your market? Have you cover(population) on it? Have you segmented the
market?
အအအအအအအ အအအအအအအအအအအအအအအအအ အအအအအအအအအအအအအအအအအအအ
အအအအအအအအအအအအအအအ အအအအအအအအအအအအအအ အအအအအ အအအအအအအ္ အအအ အအအ
အအအအအအအအအအအအအအအအအအအ အအအအအအအ

4.a Among the village wards you cover, which village ward has late payment and potential late
payments?
အအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအ
အအအအအအအအအအအ အအအအအအအအအအအအအအအအအအအ အအအအအအအအအ
အအအအအအအအအ အအအအအအအအအအ အအအအအအအအအအအအအအ အအအအအအအ
အအအ အအအအအအအအအအအအ
5. What weakness does your MFI have that the competition does not? How do you compare with
the competition?
အအအအအအအအအအအအအအအအအအ အအအအ အအအအအအ အအအအ
အအအအအအအ အအအအအအအအအအအအအအအအအအအအ္ အအအအအအ အအအအအအအ
အအအအအအအအအအအအ အအအအအအအအအအအအအအ အအအအအအအအအအအအအအအအအအအအအအအ
အအအအအအအအအအ အအအအအအအအအအအအအအအအအအအ

6. How competitive is the market(s) in which your MFI operate? Who are the key competitors?
အအအအအအအအအအအအအအအအအအအအအအအအအအအအ
အအအအအအအအအအအအအအအအအအအအအ အအအအအအအအအအအအ အအအအအအအအအအအအအ အအအအအအ
အအအအအအအအအ အအအအအအအအအအအအအ အအအအအ အအအအအအအအအအအအအအအအအအ

7. Please walk me through your loan process.

အအအအ အအအအအအအအအအအအအအအအအအ အအအအအအအအအအအ အအအအအအအအအအ

8. Tell me about the broker whatever you know?

အအအအအအအအအအအ အအအအအအအအအအ အအအအအအအအအအအ
အအအအအအအအအအ အအအအအအအအအအအ အအအအအအအအအအအအအအအ အအအအအအအအအ

9. What is the maximum and minimum that you can loan to one person or group of people?
Maximum ____________________
Minimum ____________________
 အအအအအအအအ (အအအအ) အအအအအအအအအအအအအအအအ
အအအအအအအအအအအအအအအအအအအအ အအအအအအအ အအအအအအအအအအအအအ အအအအ
အအအအအအအအအအအအအ အအအအအအ္အအအအအ
အအအအအအအအအ ____________________
အအအအအအအအအ ____________________

10. Do you maintain a list of all guarantors as a control to determine the level of risk for each
guarantor?
အအအအအအအ အအအအအအ အအအ အအအအအအအအအအအအအအအ အအအအအ အအအအအအအအအအအအအ
အအအအအ အအအအအ အအအအအအအအအအအအအအအအအအအ အအအအအအအအအ အအအ
အအအအအအအအအအအအအအအအအအအအအအအ

11. Have you experienced any losses from errors or fraud? If you have, please describe the fraud.
အအအအအအအအအ (အအအအ) အအအအအအအအအအ အအအအအအအအအအအ အအအအအအအ
အအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအအ အအအအအအအအအအ
အအအအအအအအအအအအအအအအ အအအအအအအအ အအအအအအအအအ

12. Does someone review disbursement documentation to ensure compliance with policies and
procedures?
အအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအ အအအအအ
အအအအအအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအအအအအအအ
အအအအအအအအအအအအအအ ္အအအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအ

13. Do you handle cash in the field?

အအအအအအအအအအအအအ အအအအအအ အအအအအအအအအအအအအအအအအ

14. Are there circumstances that a client would not be eligible or were rejected? Tell me reason.
အအအအအအအအအအအအအအအအအအအ အအအအအအအအအအအအ အအအအအအအအ အအအအအအအအအ
အအအအအအအအအအအအအအအ အအအအအအအအအအအအ အအအအအအအအအအအအအ အအအအအအအ
အအအအအအအအအအအအအအအအ အအအအအအအအအအအအအအအအအအအ
15. Please walk me through your loan monitoring and collection process.
အအအအအအအအအအအအအအအအအအအအအအအအအအအအ အအအအအ အအအအအအအအအအအ
အအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအအအအ

16. How much is the total amount of your delinquency and percent of delinquent loans?
Amount ____________ Percent _________%
Start date: ___________
အအအအ အအအအအအအအအအအ အအအအအအအ အအအအအအအအအအအအ အအအအအ
အအအအအအအအအအအအအအအအအအအအအအအအအအ
အအအအ ____________ အအအအအအအအအအအအ ________%
အအအအ အအအအအအအအအအအ အအအအအအ ____________

17. What type of analysis is done on third-party guarantors?

အအအအအ အအအအအအအအအအအ အအအအအအအအ အအအအအအအ
အအအအအအအအအအအအအအအအအအအအအအအအအ အအအ အအအအအအအအအ အအအအအအ

18. Do you have any external influence person related with credit decision? (loan size)
အအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအ
အအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအ
 19. Do LO meet with ward leader? When?
အအအအအအအအအအအအအ အအ အအအအအအအအအအအအအအအအအအအအအအအ
အအအအအ အအအအအအအအအအ အအအအအအအအအအအအ အအအအအအအအအအအအအအအအအအအ

20. In the last year, how many times have you collected from a client using (estimate unless collect
information)
a. Savings _______________ times
b. Collected from co-borrower _______________ times
c. Seized Collateral _______________ times
d. Attorney Collection _______________ times
e. Arbitration _______________ times
f. Court Action _______________ times
အအအအအအအအ အအအအအအ အအအအအအအ အအအအအအအအအအအအအအအအ အအအအအအအအအအအအ
အအအအအ အအအအအအအအအအအအအအအအ အအအအအအအ အအအအအအအ အအအအအအအ
အအအအအအအအအအအအအ အအအအအအအအအအအအ အအအအအအအအအအအအ
(အအအအအအအအအအအအအအအအအအအအအ)
အ.အအအအအ _______________ အအအအအ
အ.အအအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအ _______________ အအအအအ
အ.အအအအအအအအအအအအ အအအအအအအအအအအအ _______________ အအအအအ
ဃ.အအအအအအအအအအအအအအအအအအအအ _______________ အအအအအ
အ.အအအအအအအအအအအအအအအအအအအအအ _______________ အအအအအ

21. How many clients are you severing now? Can you handle them? Are you under pressure on this?
အအအအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအအအအအအအ အအအအအအအအအအအ
အအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအအ အအအအအအအအ
အအအအအ/အအအအအ အအအအအအ အအအအအအအအ အအအအအအအအအအအအအအအ

22. How do you do marketing for loans?

အအအအအအအအအအအအအအအအ အအအအအအအအအအအအအအအအအအအအအအ
အအအအအအအအအအ အအအအအအအအအအအအအအအ
23. What are your inputs for evaluating clients for credit decision regarding with site visits?
အအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအအ
အအအအအအအ အအအအအအအအအအအအအအအအအအအအအအအအအအအအအ အအအအအအအအအအအအ အအအ
အအအအအအအအအအအအအ အအအ အအအအအအအ အအအအအအအ အအအအအအအအ္
အအအအအအအအအအအအအအအအအအအအအအ

24. Among the clients you have, how many clients are the clients you get through brokers?
အအအအ အအအအအအအအအအအအအအအအအအ အအအအအအအအ အအအအအ အအအအအအအအအအအအအအ
အအအအအအအအ အအအအအအအအအအအ အအအအအအအအအအအအအ