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SCIENCE AND TECHNOLOGY

Implications of the Fourth


Industrial Age for Higher
Education

A new form of a university is emerging that does teaching, research and


service in a different manner. This university is interdisciplinary, has virtual
classrooms and laboratories, virtual libraries and virtual teachers.

By Bo Xing and Tshilidzi Marwala

H
igher education in the fourth require much more interdisciplinary universities are facing questions
industrial revolution (HE teaching, research and innovation. about their own destiny especially
4.0) is a complex, dialectical This paper explores the impact of HE employment. These technologies
and exciting opportunity which 4.0 on the mission of a university – powered by artificial intelligence are
can potentially transform society which is teaching, research (including so much transforming the world that
for the better. The fourth industrial innovation) and service. social concepts such as “post-work” are
revolution is powered by artificial more and more defining the present
intelligence and it will transform the Let us examine the status quo in our period. This period requires certain
needs of the workplace from task- society skills that are not exactly the same as
based characteristics to human- Today, all graduates face a world the skills that were required in the third
centred characteristics. Because of transformed by technology, in which industrial revolution where information
the convergence of man/woman and the Internet, cloud computing, technology was the key driver. These
machine, it will reduce the subject and social media create different skills are critical thinking, people
distance between humanities and opportunities and challenges for management, emotional intelligence,
social sciences as well as science formal education systems. As students judgement, negotiation, cognitive
and technology. This will necessarily consider life after graduation, flexibility, as well as knowledge

10 THE THINKER
SCIENCE AND TECHNOLOGY

production and management. Our also integrates horizontally all the creating new kinds of production
starting point is to investigate the three internal processes from suppliers to methods. Disruptive digital business
current megatrends as well as their customers. Put simply, it epitomises models will focus on generating
consequences. a paradigm shift from ‘centralised’ to extra digital revenues and optimising
We argue that one insightful lens ‘decentralised’ production, whereby customer experience in terms of
of today’s life is based on intelligent machines no longer simply ‘process’ interaction and access.
technology that is powered by artificial the product, but they are seamlessly
intelligence. Fast changes in physical integrated into the information Higher Education and the Fourth
(e.g., intelligent robots, autonomous network, the business partners and Industrial Revolution (HE 4.0)
drones, driverless cars, 3D printing, and customers. In other words, the idea The connection between education
smart sensors), digital (e.g., the internet of consistent digitisation and linking and society is often implied to be
of things, services, data and even of all productive units in an economy one-way, where education is expected
people) and biological (e.g., synthetic is emphasised in the 4th industrial to fit in with economic and political
biology, individual genetic make-up, revolution age. trends, rather than opposing them
and bio-printing) technologies, and and representing something different.
generally in the way we work, we learn, Digitisation of Product and Service Such general understanding of the
and we live, make it a crucial force for Offerings relationship between education and
economic competitiveness and social Digitisation of products comprises the socio-economic structures and
development. the extension of current products, what the education position involves
and the manufacturing of new help us to form a projection of future
The Fourth Industrial Revolution digitised products. So far, the major higher education associated with the
With the waves of above mentioned gains for industrial companies have fourth industrial revolution.
breakthroughs in various domains, we As we can observe, the development
gradually find ourselves in the midst of These skills are of the higher education system has gone
the fourth industrial revolution which is through the following stages, namely:
driven by artificial intelligence (AI) and critical thinking, elite, mass, and post-massification.
cyber-physical systems (CPS) (Marwala, people management,
2007). The first industrial revolution Higher Education for the Elite
was catalysed by Newton when he emotional intelligence, Higher education has profound
formulated his laws of motion. Because judgement, origins starting in the 6th century
from then onwards motion was better monastic schools and later evolving
understood and quantified, it was
negotiation, cognitive into the medieval European University
possible to design steam engines that flexibility, as well as beginning in Bologna in 1088 which
mechanised much of the work that focused on theology and philosophy,
was traditionally done by humans.
knowledge production and progressing into the current
The second industrial revolution was and management. modern higher education system. In
catalysed by Faraday and Maxwell who this evolution universities evolved
unified magnetic and electric forces and often been on improving the degree from just being centres of teaching
this led to electricity generation and the of automation, but in the fourth and learning, to include research and
electric motor which were instrumental industrial age this automation will be thereafter to include service to society.
in the assembly lines that have come more intelligent and self-adaptive as In its early stage, university education
to dominate many industries. The third more advances are made in artificial catered for tiny elites. At that time,
industrial revolution was catalysed intelligence. The factory floor is moving higher education was intended to
by the discovery of a transistor which towards self-regulating production that mould the minds and characters of the
ushered in the electronic age that gave can be adapted to individual customer ruling class.
us computers and internet. The fourth demands and has self-learning
industrial revolution will revolutionise capability. Massification of Higher Education
industries so substantially that much of In the late 20th century, the tension
the work that exists today will not exist Digital Business Models and Customer between education as a private right or
in 50 years (Marwala et al., 2006). The Access a public good prompted the trend to
next subsections describe hallmarks Prominent industrial companies ‘massification’, i.e. to provide higher
that characterise the fourth industrial already provide disruptive digital education to many people. During
revolution. solutions for the purpose of expanding this period, higher education spawned
their offerings. In the 4th industrial changes in a massive way in terms of
Digitisation and Integration of Vertical revolution era, it is possible to flexibly many factors such as the size and shape
and Horizontal Value Chains combine different business models of systems, the curriculum designs, the
The 4th industrial revolution digitises with customer access (e.g., production organisational structures, the pedagogy
and vertically integrates processes on demand; production on site; and methodologies, the delivery modes, the
across the entire organisation. It consumer engineering) and thereby research patterns, and the relationship

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between institutions and other external deployment to global cooperation and analysis (FEA) is a versatile technique
communities. The main goal of mass collaboration. which has been practiced in various
higher education was targeting transfer engineering fields such as analysing
of skills and preparation for a wide Service buildings (Marwala et al., 2017;
variety of technical and economic To sustain the competitive position Marwala, 2012; Marwala, 2010).
roles. among world higher education Modern FEA is often accomplished
system, we need to radically improve with the assistance of computers.
Post-Massification educational services. In particular, we As a result, students can understand
Higher education has gradually need to drive much greater innovation key concepts more intuitively, and
progressed from the elite phase to mass and competition into education. engineers can conduct complex
higher education and then to post- Let us examine some of the solutions modelling and interpret results easily.
massification stages. Many advanced which can result from adapting Higher Nevertheless, such setup has limited the
and some developing economies enjoy Education to the Fourth Industrial Age. FEA processes in an entirely virtual and
tertiary participation rates of over 50%. With its speed and breadth, the offline environment. These limitations
Another characteristic of this trend is questions raised by the aforementioned in turn deprive the human perception
internationalisation of both students megatrends and the subsequent of many physical characteristics (e.g.,
and staff. According to a report from fourth industrial revolution for higher scale, context, spatial qualities, and
the OECD, with demographic changes, education need to be considered materials). With the advancement
international student mobility is carefully. It is important for nations to of some wearable technologies, say
expected to reach 8 million students understand the impact of these changes augmented reality (AR), a user’s sense
per year by 2025. South Africa is to all areas of our lives, including higher and interaction with the physical world
presently hosting many sub-Saharan education. can be enhanced thereby creating a
students, with many others studying virtual laboratory. AR can supplement
in European and American countries. reality via superimposing computer-
Currently, adapting population to The factory floor generated information over the
rapid social and technological change is moving towards physical context in real time which
remains the main goal of many can facilitate results exploration and
countries. self-regulating interpretation.
production that can be
Fundamental Functions of a Higher Embrace massive open online courses
Education Institution
adapted to individual (MOOCs)
The core mission of higher customer demands Teaching has long been constrained
education remains the same whatever by the following scenario: students
the era. The goal of higher education
and has self-learning needed to gather in a lecture hall to
is to ensure quality of learning via capability. hear the professor or sit around a table
teaching, to enable the students to to discuss with peer fellows. Technology
get the latest knowledge through innovation is relaxing those constraints,
exploratory research, and to sustain Teaching in the Fourth Industrial however, and bringing radical change
the development of societies by means Revolution (Teaching 4.0) to higher education. Massive open
of service. Embrace Wearables-Assisted Teaching, online courses, or MOOCs, is a form
Learning, and Training of education that provides stand-alone
Teaching The plurality of wearable devices instruction online (Xing, 2015). Though
One of the principal tasks of every produced indicates an early sign much experimentation lies ahead,
university is to educate the youth. of another technology. Education MOOCs will impact on different
Therefore, it is necessary to implement establishments have to act now to universities in distinct ways. Two big
appropriate teaching strategies and realise wearables’ huge potential to factors underpin a university’s costs:
to organise work in a way that fosters revolutionise the way we teach and physical proximity requirement and
learning. This has implications on train students and how they learn as productivity limitation. Because of the
adaptable learning programmes, better well. Take numerical simulation, it need for physical proximity enrolling
learning experience, and lifelong is a very useful tool for engineers to more students is expensive considering
learning attitude. analyse and predict the condition of the increase in buildings and instructors.
real-world physical systems. In the era Because of productivity limitation, the
Research of the 4th industrial revolution, when maximum number of students that can
The journey towards global the existence of cyber-physical systems be compressed into lecture venues
competition in the higher education become a new norm, numerical and exam-marking rosters is limited.
requires institutions to put a huge simulations play an ever-increasing MOOCs can eliminate these obstacles
amount of effort into research and important role in both education and by working completely differently:
development (R&D). Experts believe practical applications. Within the realm off campus and online model; and
these forces range from new technology of numerical simulation, finite element once an online course is created,

12 THE THINKER
SCIENCE AND TECHNOLOGY

teaching extra students becomes an mathematical matters. Lecturers at this Designated workflows guide crowd-
advantage. stage can get physical feedback about workers to use and augment the
the effectiveness of their knowledge information offered by workers at the
Cultivate Innovative Talent transmission to students. Then the previous step.
Most developing or under- understanding of some specific To create problem-solving
developed countries lack innovative conceptual issues are further assessed ecosystems, the researcher can then
talent, especially at the high end. To and reinforced via online graphic combine the cognitive processing
fully grasp the opportunity of another representations and multiple choice of many ordinary contributors with
wave of industrialisation, a country’s test questions and this offers students machine-based computing to establish
higher education system should not an advantage of reviewing their results faithful models of the complicated,
only focus on training knowledge-based immediately. interdependent systems that underlie
skilled persons, but have a good look at In embracing rather than fighting the world’s most demanding tasks.
cultivating innovative talent, especially against these new technologies and
high-level scientists and technologists. the associated novel teaching patterns, Evolutionary and Revolutionary
These scientists must be trained in an higher education systems need to look Innovations
inter-disciplinary environment where at how they can accept them and In the fourth industrial age, a country’s
technologists should understand higher education system should put
humanities and social science and vice innovation, both evolutionary and
versa. The strongest revolutionary, high on its agenda. In
innovators and leading general, innovations based on existing
Generalise Blended Learning technologies are so-called evolutionary
Microeconomics is an important
researchers draw type; while revolutionary type of
subject in higher education which has on swiftness, well- innovations focuses are inventions
both social and practical value. But of new technologies. Ideally, hybrid
most of its concepts exhibit a high level
pruned processes, innovation is a sound strategy but it
of abstraction which often imposes and the exploitation of is difficult to implement. Established
great difficulties for students to learn advanced technology academics are often victims of their
own accomplishments. Leading
it. In many situations, the concepts
are isolated, without comprehensively to explore and scholars have long succeeded by
understanding the correlations of capture research exploring new research domains that
each piece of knowledge point on the could lead to incremental research
whole picture. The aftermath of this opportunities. output growth. Emerging researchers
learning process is that only parts are have aggressively followed a similar
recognisable by students, while the transform the teaching and learning strategy. As one research area matures
comprehension of the overall working environment to the benefit of both and competition increases severely,
mechanism is paralysed. students and academics. the degree of research outputs being
In this regard, the main objective for published in the form of patents or
a lecturer is to let students acquire the Research in the Fourth Industrial journals inevitably gets very low.
conceptual knowledge (i.e., essential Revolution (Research 4.0) Introducing new research directions
relationship between knowledge Open Innovation means going up against entrenched
fragments and their functions in the Open innovation refers to competition (Xing and Gao, 2014).
whole knowledge system) which is the combination of humans and In the era of the 4th industrial
applied to not only microeconomics but computers to form distributed systems revolution, higher education needs to
many other subjects as well. To address for the purpose of accomplishing deepen its technology system reforms
this issue, we believe a generalised innovative tasks that neither could by breaking down all barriers to
blended learning (i.e., mixed e-learning do alone. Despite the debate about innovation. One noteworthy obstacle is
and face-to-face learning methodology) accuracy, information science has resource allocation for funding different
may contribute to this. It is well-known begun to build on some early successes research projects. For those technology
that virtual environments offer great (say, Wikipedia) to demonstrate the innovations that are important for
educational value in the process potential of evolving open innovation industrialisation, re-industrialisation,
of information transmission and that can model and resolve wicked and neo-industrialisation, but are
interactive participation, either in real problems at the junction of economic, unable to profit in the marketplace in
time (e.g., video conferences), or non- environmental, and socio-political the near-term, financial support from
simultaneous participants involvement systems. A typical open innovation institution and government levels
(e.g., forums and chats). process includes: should be made available. However,
In such process, the face-to-face Micro-tasking under a for applied technologies where
teaching and evaluation can be used crowdsourcing mechanism where the commercialisation is possible, social
to develop analytical expressions and respective strengths of a crowd and capital can play an active role (Xing,
problem solving capabilities related to machines can be magnified. 2017). Additionally, several other

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hindrances should also be dealt with age, R&D processes with the help of the requirement of running faster just
properly: advanced technologies treat functions to remain in the same place, is one
First, with its hybrid innovation such as IT and analytics as ‘centres of of the most commonly cited causes.
strategy, higher education practitioners value’ rather than of service or cost; In such a scenario, one rival that
need to have a global perspective. The nurture partnership attitude; and, successfully adopts a platform-oriented
trend of world technology development more and more frequently, form an methodology can compress an entire
should be well-perceived and thus agile style of R&D. One of the most sector’s innovation life cycle. The
appropriate plans need to be made. important and difficult tasks is to shift outcome of the Red Queen effect is
Each stream of innovation resources, higher education R&D culture from that it becomes harder for a competitor
internally, locally, regionally, and an outdated ‘waterfall approach’ to to get ahead of the dominant player.
globally, should be utilised properly. idea development. Higher education In systems thinking, this phenomenon
Second, by having various institutions that make this change will is often referred to as escalation.
development strategies and incentive become good at absorbing ideas from Nowadays, platform concepts are
policies across different departments, all kinds of sources. creating an entirely new competition
the connectivity among them should landscape, one that puts ecosystems
be optimised to avoid potential Shorten Innovation Cycles in face-to-face wrestling. In Service
overlapping. Speed enables higher education 4.0, the ongoing transformation to
Third, the speed of technology institutions to be aware of research platform-based competition is led by
transfer needs to be raised to boost trends as they emerge and catch up many forces: educational activities;
economic and social development. with competition. In comparison ubiquitous computing and Internet of
to commercial R&D centres, higher things both within and outside campus
New Technological Advancement education institutions’ overly-long and the demanding students in terms
driven Research and Development development times are the most- of customised learning. That which
New technological advancements blamed obstacle to generating positive served institutions well in scientific
are often ranked as the most important returns on innovation. In practice, disciplines and speciality based markets
driving force for R&D. Technology- fast movers are much more likely to can become their impediments in
driven R&D comes in many forms and it also be strong innovators as they are platform-based environments.
can mean employing mobile capabilities also more disruptive. Brainstorming, Managing platform-based higher
to improve data acquisition accuracy; conceptualisation, model design, education businesses requires a
using advanced big-data analytics to spot theoretical proving, experiment completely different mind-set for
hidden statistical patterns; harnessing setting-up, components procurement, strategy. In non-education sectors,
artificial intelligence techniques to prototyping, test conducting, results the likes of Alibaba, eBay, Facebook,
retool information search, collection, analysis, and deliverables submission WeChat, Google, Baidu and Amazon
organisation, and knowledge discovery, can be organised into teams that work are actively building their empires
to name just a few. The bottom line, in all closely with group leaders to quicken around the idea of platform thinking.
cases, is that the advanced technologies responsiveness to emerging research While platform thinking is not new,
can be leveraged across many domains trends. what is new is that platform-centric
to continue to deliver impact. In closing, as we have indicated styles are turning into the engines of
Briefly, advanced technologies can herein, the strongest innovators and innovation that are spreading into a
bring benefits to higher education R&D leading researchers draw on swiftness, wide variety of unanticipated sectors
in at least four areas: cost and timeline well-pruned processes, and the such as automobiles, manufacturing,
reduction; operation transformation; exploitation of advanced technology fashion, healthcare, publishing, and
R&D process enhancement; and, to explore and capture research many others. In principle, the platform-
most significant, research direction opportunities. Any higher education based business models emphasise a
innovation via the creation of new institution thinking about research in more biologically inspired thinking
ideas and theories. the fourth industrial revolution should style rather than a mere organising
Take the example of additive first determine where its gaps are logic. In a broader view and analogic
manufacturing (or 3D printing). This vis-à-vis the areas mentioned above metaphor manner, higher education
new technology can be used to reduce and make a plan to address those institutions need to reconceive their
the cost of producing prototypes, issues. Once the internal house is in business ecosystems, re-identify their
which are generally time consuming an opposite situation, they can begin competitive edges, reshuffle their
and cost inefficient in conventional to scout around for attractive odds for customer pools, reshape themselves
higher education R&D. This innovation incremental research capacity growth. as orchestrators, and rebuild service
results in both significant efficiencies architecture. University-as-a-Platform
and more flexible experimental plans Service in the Fourth Industrial (UaaP) gives the current higher
which, in turn, lead to uses of the Revolution (Service 4.0) education system an opportunity to
technology where cost had previously University-as-a-Platform (UaaP) steer their bread-and-butter businesses
been prohibitive in the laboratory We are all aware of the downfall towards platform businesses for a
environment. In the fourth industrial of Blackberry. The Red Queen effect, better service performance. Key drivers

14 THE THINKER
SCIENCE AND TECHNOLOGY

for a successful UaaP include: a potential student as a customer, it to offer a programme for a qualification
• deliver inter-, multi-, and across- needs to create an all-round education that is awarded jointly or from each of
disciplinary degrees; experience that is genuinely capable them. Fourth, blended learning where
• an appropriate blend of service of satisfying the customer’s needs, local and foreign education providers
models (e.g., blended learning, although, this process is not as simple deliver programmes to enrol students
MOOCs, etc.); as it may seem. EaaS is not the in various mixed forms, e.g. e-learning,
• the emergence of Internet of creation of pseudo differences via a online learning or on-site learning.
everything; change in logo, location, or making We are confident that improving the
• the integration of routine education vague promises with empty sounding quality of service in higher education
activities into software across a words. Furthermore, higher education can bring about a significant change in
plethora of institution systems; institutions are accountable to a host society.
• up-to-date digital infrastructure; of stakeholders such as governments,
and accrediting agencies, the public and Conclusions
• enhanced connectivity among private funding sources, academics, Though the business of higher
all parties residing in the higher management, support staff, and education remains unchanged since
education value chain. students. An EaaS orientation that the times of Aristotle, today students
translates into an effective education still assemble at a scheduled time
Education-as-a-Service (EaaS) scheme will achieve these broader and venue to listen to the wisdom of
Typically, in the age of the 4th concerns. scholars. Given the fourth industrial
industrial revolution, once every Nevertheless, many institutions revolution, a new form of a university is
couple of decades, a disruptive new adopt an EaaS strategy poorly by giving emerging that does teaching, research
technology arises that essentially lip service to various stakeholders. and service in a different manner. This
changes the blueprint of many sectors. Education and technology has university is interdisciplinary, has virtual
In terms of higher education, the advanced over the past few decades. classrooms and laboratories, virtual
massive proliferation of affordable Many technology-assisted / enhanced libraries and virtual teachers. It does,
mobile devices, Internet broadband educational practices are no longer however, not degrade educational
connectivity and rich education as simplistic. In Service 4.0, EaaS as a experience but augments it. ■
content start a trend of transforming guideline has to discover newer and
how education is delivered. Cloud more advanced strategies to cope with Bibliography

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