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By
Bagay, Princess P.
Pagaduan, Maricris A.
CHAPTER I
Introduction
The numbers of fast food chains in the Philippines are continuously growing nowadays. Many
establishments were built as the years go by. Many Filipinos were given a chance to work with the
company. Based on the annual survey of Philippine Business and Industry, currently we have 4,411
fast food chains in the country (ASPBI 2018-303). We have lots of fast food establishments but not all
are implementing graveyard shift schedule. This study focuses on the effects of graveyard shift work
to the sleep quality of a crew and how they will be able to sleep after their shift, how they cope because
of the time they are working and the perceived stress they got from the shift. The researchers found
lack of studies regarding graveyard shift employees of fast food chains. This will prove whether the
survey that was going to be conducted will or will not show relatedness of sleep quality, coping
mechanism and perceived stress. A total of one hundred service crew participants are going to be part
of the study. Three scales will be given to each participants and these scales are the following: sleep
quality index, coping scale and perceived stress scale. The results will demonstrate its effect on
This study aims to provide new knowledge to the future researchers and to give them an
understanding regarding the level of stress perceived by a crew of a fast food chain and how it can
affect their sleep quality in real life and how it can also have an effects to their coping mechanism. This
study can also be of use by the college students for their future research. Fast food company
employees can also have a better understanding of the effects of graveyard shift work to them.
The researchers found lack of studies regarding graveyard shift in a fast food chain employees.
Many Filipinos are working in a fast food chain but they are not aware of the possible effects brought
by their job. It’s no secret to us how tiring the job is and how hard working a fast food chain crews
work. But we do not know how they live outside their work. Problem solving strategies are efforts to
do something active to alleviate stressful circumstances and emotion-focused coping strategies
involves efforts to regulate the emotional consequences of stressful or potentially stressful events
(Lazarus and Folkman) we want to emphasize on how graveyard shift crews of a fast food chains cope
with their stress because we know how stressful it is to be with the job.
Since the invention of electricity, the shift work has become a feature in the labour force. The
demand for service, due to the changes, become twenty-four hours of service a week, particularly
within the service sector. (Bohle, Quinlan, Kenndy and Williamson, 2004).
Poor sleep quality, including interrupted sleep or non-restorative sleep, is associated with a variety
Despite a growing recognition of the consequences of sleep problems, particularly for the working
population, research on the associations between psychosocial work stressors and sleep quality has
Theoretical Framework
Classical test theory of Ado Abdu Bichi (2016) is a theory that determines reliability and other
characteristics of measurement instruments. It introduce three concepts which is the test scores
Theory of cognitive appraisal of Lazarus and Folkman (1984). it explained the mental process
which influence the stressors. There are two-way process, the production of stressors by the
Intercultural Competence theory of Lily A. Arasaratnam (2016) describe how one’s effective and
appropriate engagement is with cultural differences. It has been studied residing within a person and
as a product of content.
Conceptual framework
The relationship between sleep quality, coping mechanism and perceived stress among graveyard
In this present study the researchers conceptualized a framework on the relationship of sleep
quality, coping mechanism and perceived stress among graveyard shift crew in a fast food chain.
This study aims to determine the relationship of sleep quality, coping mechanism and perceived
4. Is there a significant relationship between the Sleep quality, coping mechanism and
perceived stress?
H0: There is no significant relationship with the sleep quality and how fast food chain crews
The survey will only be conducted within Muntinlupa and San Pedro City area only. Participants in
this study must be young adults ages from 18 to 35 years old and must also be working within a shift
of 12am up to 8am in a fast food chain. The study focuses on the sleep quality, coping mechanism
and perceived stress a crew gets from a night shift work. It focuses on individuals who works at night
shift.
Employees who are working in a day shift must be excluded from participating in the study.
This research aims to determine the relationship between sleep quality, coping mechanish and
perceived stress of fast food chain crews. It will be conducted within Muntinlupa and San Pedro City.
The researcher hopes that the findings of the study will benefit the future researchers, students.
Can be a learning not only for the crews but also for the managers or supervisors
This research can be helpful, not only to the crews but also to the managers or supervisor for
them to furthermore organize their people in to more healthy and proper managing of
people.
The research can also be helpful to other researcher who are interested in this kind of study.
Definition of terms
To make this research more comprehensive, the following terms were defined.
Sleep Quality defined as one’s satisfaction of the sleep experience, integrating aspects of sleep
initiation, sleep maintenance, sleep quantity, and refreshment upon awakening. Can be measured
Coping Mechanism are ways to which external or internal stress is managed, adapted to or acted
up.
Perceived Stress the feelings or thoughts that an individual has about how much stress they are
Graveyard Shift a work shift that runs through early morning hours, typically covering the period
These are the various Literature and studies conducted which are found relevant in supporting
the present study about the relationship of sleep quality, coping mechanism and perceived stress.
According to Phoon, Gan & Ngui, five hundred and ninety three participants women electronic
workers. This determines if there were association with sleep quality and their sleep patterns. A
hundred and eight of the participants works during day, a hundred and seven of them works at night
permanently, two hundred sixteen works at weekly phase-advance (night afternoon morning) and
one hundred sixty-two works at two-weekly phase (morning afternoon night) rotating shift schedules.
There were questionnaires administered and it comes the proportion of the napper to be higher at the
night shift than in other shift. It also says there that the nappers had the shorter main sleep, but their
total sleep duration was the same as the non-nappers. The proportion of morning and day shift
workers who napped don’t sleep well unlike non-nappers. Permanent night workers with the highest
proportion of nappers have more workers sleeping well than the rotating night workers. Those who
slept well are those who has longer main sleep and generally started their main sleep earlier (Chan,
According to Dumont et al., the nurses who had worked on night shifts for less than four years
had mean insomnia index, and also the nurses who had no past experiences in night shift work but
high on those who worked on night shifts for four to ten years but decreased on those nurses who
had past experience on night shift work. This study suggest that working at night may have residual
effects on sleep quality, if the experience is long and if the concentration of night is high. The study
showed that an increase in the number of awakening is associated with high insomnia index. High
number of short nocturnal awakenings in normal subject is negatively correlated with having the
feeling of refreshing sleep which is the main item of the insomnia index. Those ex-night shift workers
shared important decreased in SWS (slow-wave sleep) which SWS is the recuperative function of
sleep and its diminution is associated with aging. Decreased of it may caused to lower quality of sleep.
Working at night may have persistent deleterious effects on sleep quality. Duration of experience and
the number of nights in night time work schedule are important factors, workers continue working at
night, after the development of sleep disorders, have higher risk for certain persistent or recurrent
sleep difficulties after they stop (Dumont, Montplaisir & Infante-Rivard, 1997).
According to the study of Sallinen & Kecklund, night shifter can cope with the effects of shift work
on their social life, but not as easy how morning and afternoon shifter. Night shift affect employees in
terms of errors and accidents in their work place. It still depends on them on how they will going to
adapt and cope with their sleeping habits. Night shift work affect an employees performance. Because
of their everyday routine, which they answer calls and talks to different kinds of customer, they often
feel bored and always find other tasks to challenge themselves and stay up while working. Night shift
workers can cope with their social life. It doesn’t affect their health, well-being and coping mechanism
They examined how some specific shift system was associated with stress, sleep and health
among police officers. They used a cross-sectional survey, four hundred sixty officers of local police
force was the respondents. The result was shift work was associated with increased social stress,
work discontent and sleep complaints and stress was also associated with increased sleep complaints
and lower scores in perceived health but the shift workers used of primary health care decreased.
They did not produce any significant effects on stress and shift work (Gerber, Hartmann, Brand,
Their study aims was to assess the chronic and reversible effects of shift work on cognition. They
used prospective cohort study, having the total of three thousand two hundred thirty-two employed
and non-workers respondents, who has the age of thirty-two, forty-two, fifty-two and sixty-two. The
participation rate was seventy-six, they collected data at three given years 1996 (t1), 2001 (t2) and
2006 (t3). The result shows that shift work was associated with impaired cognition and was stronger
for exposure for the exceeding ten years. And the recovery after leaving a shift work took at least five
The study analyses the effects of morningness-eveningness on sleep quality for shift working
nurses under the age of twenty-one to fifty-eight and the total respondents of one hundred
thirty-seven. They used the Horne and Ostberg questionnaire for the morningness-eveningness and
the Pittsburgh Sleep Quality Index for the sleep quality. The result of their study was shows that shift
schedule nor the shift patterns of nurses is not the strongest predictor of sleep quality but the
morningness-eveningness. Though the greater the age and longer years of working as nurse
decreased the risk of worse sleep quality. The evening working schedule has a higher risk of poor
sleep quality when they change shifts compared to the morning working nurses. (Chung, Chang,
The study aims to determine the personal problems, how might this effect their study and to
identify their coping mechanism, of Nigerian Maritime Administration and Safety Agency (NIMASA)
Scholars to Lyceum International Maritime Academy (LIMA). Having a sixty-five respondents, they
used a five-point like scale and the adapted some various questions and modified them to the purpose
of their study. The result being majority of the respondent are affected by cultural differences. When
it comes to their studies all the indicators obtained, the inadequate student - professor relationship
and their way of coping mechanism was through the use of social network. (Lucky, Olaniyi, Norris,
The study aims to asses the effect of rotating shift work on perceived sleep quality and sleep
duration of nurses at Queen Elizabeth Central Hospital Blantyre, Malawi. Twenty four nurses was
randomly picked that worked a three-phase schedule: five days shift and followed by three night shift
and five days off. The other twenty-two nurses did not perform night shift. They used a subjective
sleep quality (SSQ) to measure the sleep quality of the variables. The night shift nurses was
associated with lower sleep duration and perceived sleep quality. The after-effects of having night
shift continued through the days of the recovery period indicating of accumulation fatigue. (Zverev &
Misiri, 2009)
Their purpose was to examine the correlation of sleepiness during night shift in male shift
workers with non-pharmacological self-management practices to facilitate good day sleep, and also
with job stress. The respondents is one hundred eighty-five male shift workers, working in the
chemical plant in Oita prefecture, Japan. Having the rotating shift schedule, day shift (8:00-16:15),
evening shift (16:00-0:15) and night shift (0:00-8:15) that is for at least five months. It revealed that
sleepiness during night shift (SNS) was associated with drinking before day sleep, but inversely
associated with subjective health status, being in the evening type, they restrain from caffeine before
day sleep, having a bath, job control, reward from work, feeling suitable with the job and support
According to Snyder, “a definition that encompasses many previous views is that coping is a
response aimed at diminishing the physical emotional, and psychological burden that is linked to a
stressful life events and daily hassles” He also stated that coping can be viewed from insider and
outsider perspective where insider approached will produced different understanding than outsider
perspective by the people views the coping. Most instances of coping responses are within are
awareness. Both problem and emotion-focused coping may play a part in the response, if coping is
defined as attempts to diminish the physical and psychological load.”To this day, it surprises me that
I can so clearly remember the feeling of being scared when the rabbit trap caught my foot, and yet I
can also recall the immediate reaction of needing to get control of my emotions before they literally
overwhelmed me.” That is called emotion-focused coping. “Likewise I set out to get the trap off and
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Foreign
SLEEP QUALITY
Sleep problems have been linked to a variety of physical and mental health-related outcomes
(Edell-Gustafsson, Kritz, & Bogren, 2002; Nakata et al., 2000; NHLBIWG, 1999). Individuals reporting
sleep problems also indicated a lower overall health quality (Edell-Gustafsson et al., 2002;
Kuppermann et al., 1995) and in addition, sleep disorders are a risk factor for the onset of mental
health problems, such as depression (Breslau, Roth, Rosenthal, & Andreski, 1997; Chang, Ford,
Sleep problems experienced by a workers have additional public health consequences. There are
correlations between poor quality sleep and accidents, including motor vehicles accidents (Aker-stedt,
1995; Dement & Mitler, 1993; Ribet & Derriennic, 1999; Roth & Ancoli-Israel, 1999) and incidents in
the workplace (Harma, Tenkanen, Sjoblom, Alikoski, & Heinsalmi, 1998; Metlaine, Leger, & Choudat,
2005; Ribet & Derriennic, 1999). In particular, sleep disorders are associated with lower job
performance, greater absenteeism, and increased use of sick leave (Doi, Minowa, & Tango, 2003;
Despite these significant negative consequences, there is a limited research on the associations
between psychosocial job stressors and sleep problems among workers (Doi et al., 2003; Schwartz et
al., 1999), particularly relative to the much larger body of research examining the associations
between job stressors and other measures of health (Belkic, Landsbergis, Schnall, & Baker, 2004;
Nasermoaddeli, Sekine, Hamanishi, & Kagamimori, 2002). Within the literature on work and sleep, a
key focus has been on how non-standard work hours, particularly a shift work, can affect the quality
of sleep.
These studies have consistently shown that these types of work schedules have negative effects
on sleep patterns (Akerstedt, 2003; Fischer et al., 1997; Rajaratnam & Arendt, 2001), although their
are some workers who are able to tolerate these disruptions better than others (Axelsson, Akerstedt,
COPING MECHANISMS
occupational stress on mental health of an individual will elicit coping responses. Coping is defined as
the cognitive and behavioral efforts made to master, tolerate, or reduce external and internal
demands and the conflicts between them. However, lots of researches was focused on coping
strategies to reduce occupational stress were minimal. Folkman and Lazarus (1980) found eight
scales of coping behaviors, and described the different coping scales. Problem solving and being
confrontative are described as efforts to alter the situation and can therefore be characterized as
problem-focused coping. Accepting and avoidance are described as ways of managing a stressful
situation through cognitive and emotional efforts without changing the situation itself.
Furthermore, coping responses or strategies refer to the specific efforts, both behavioral and
psychological, that people employ to master, tolerate, reduce, or minimize stressful events (Hassim,
2010). On the other hand, Gbadamosi study(2012) defines coping strategies as ways in which
individuals choose to respond to a stressful situations. Effectiveness of coping strategies may play an
important role in reducing stress levels and increasing job performance (Wallace, 2010). Individuals
need to possess the necessary coping strategies deriving from either their mental training to sustain
positive thinking and/or the organization itself that helps stressed individuals to cope with the effects
of stress.
PERCEIVED STRESS
Dr. Anna Phillips (2013) stated that a perceived stress incorporates feelings about the
unpredictability of one’s life, how often one has to deal with irritating situations, how much changes is
occurring in one’s life, and confidence in one’s ability to deal with problems or difficulties. It does not
measures the types of or frequencies of stressful events which have happened to a person, but rather
how an individual feels about how stressfulness in general affects their life and their abilities to handle
such stress. Individuals may suffer a similar negative life events or situations but appraise the impact
or severity of these to different extents as a result of factors such as personality, coping strategies
and support. In this way perceived stress reflects the interraction between an individual and their
Although there’s a less investigation on the effects of shift work, on the other hand there is a
growing literature on the associations between stressful workplace experience and sleep problems
(Akerstedt, Knutsson et al., 2002; Jacquinet-Salord, Lang, Fouriaud, Nicolette’s, & Bingham, 1993;
Kalimo, Tenkanen, Harma, Poppius, & Heinsalmi, 2000; Linton, 2004; Marquie, Foret, & Queinnec,
Within the literature regarding work and sleep, in a particular study where it’s focus has been on
how a non-standard work hours, particularly in shift work can affect the quality of sleep. In these
studies it has consistently shown that these types of work schedules have a negative effects on sleep
patterns (Akerstedt, 2003; Fischer et al., 1997; Rajaratnam & Arendt, 2001), although some workers
are able to tolerate these disruptions better than others (Axelsson, Akerstedt, Kecklund, & Lowden,
2004).
These studies often draw on Karasek’s (1979) theoretical framework regarding the linkages
between health and psychosocial job stressors, such as job demands and job control (Pelfrene et al.,
2002). Job demands include work overload as well as conflicting roles and tasks, while job control
focuses on the degree of decision-making authority workers have over how they perform their jobs.
The argument is that high demands and low control are risk factors for a variety of negative
health-related outcomes. In a recent research, it has suggested that this theoretical framework can
be applied to sleep problems. Where Pelfrene et al. (2002) found support for direct effects of these
variables on sleep problems in a sample of Belgian workers. A similar results were reported by Kalimo
et al., (2000), who studied men participating in the Helsinki Heart Study. Also Nakata et al. (2004)
reported a positive association between role conflict and trouble falling asleep in a sample of a
Japanese workers, also, the data from a Swedish sample demonstrated a positive association
between high work demands, disturbed sleep, and non-restorative sleep (Akerstedt, Fredlund,
Since there was also a little research regarding job stress and sleep which has been conducted in
the American context on the other hand numerous studies have been conducted in Japan (Doi, 2005;
Doi et al., 1999; Nakata et al., 2000, 2004; Ota et al., 2005; Sekine, Chandola, Martikainen, Marmot,
Thus, there is a continued need for a research on the sleep quality’s association to coping
mechanism and perceived stress among service crew working in a fast food chain in the Philippine
settings as there were a lot of studies already made in the international settings and it was in a variety
Local
SLEEP QUALITY
Shift work studies here in the Philippines have investigated different factors in search of possible
explanations of shift work’s effects on health and well-being. A demographic characteristics such as
age, gender, marital status and place of residence are routinely included in most investigations.
Educational background, work experience and socioeconomic status are also commonly asked.
As outcome variables, studies commonly investigated health factors in relation to shift work.
General, mental and reproductive health, health perception and condition, health complaints (e.g.,
musculoskeletal complaints, fatigue, and stress), health and safety hazards at work and nutritional
On a particular study (Dominguez et al.2006, Palabay and Jorge II 2007) looked into the level of
sleepiness and sleep quality among Filipino shift workers. In another study (Manuel and Ramos
2008), describes environmental factors that affect the quality of sleep of contact centers in the
employees. Job satisfaction and performance, work-life balance, quality of life and physical activities
in relation to shift work have also been investigated. Some studies (Adala et al. 2007, UPDPI/ILO
2010, Marcos and Mariano 2008) comprehensively investigated a workers’ lifestyles by collecting a
data on consumption, expenditure, saving, diet, smoking and drinking habits, drug or substance
abuse and leisure. Marital relationship, social interaction and sexual activities have also been explored
in a few studies conducted in Metro Manila and Metro Cebu. In a research papers on legal aspects
(e.g., labor laws and policies) of shift work are also found in the literature (UPDPI/ILO 2010, Keitel
2009).
However, there are still many factors that were still untap in the field of shift work research here
in the Philippines. For example, the circadian or biological clocks which control physiology and affect
mental and physical performance (Kantermann et al. 2010) are not given much attention in the
Philippine setting. In general, circadian research is also a not well explored topic in the Philippines.
There is one published study by Jurao et al. (2008) on the effect of circadian rhythm among Filipinos,
though it was done in relation to nephrotoxicity of aminoglycosides among hospital patients and not
in relation to work and shift workers. Cancer and other chronic diseases in relation to shift work are
COPING MECHANISM
Coping mechanisms can be defined as survival skills', strategies that people use to deal with
/coping-mechanisms,2015). Coping mechanisms are also remedial actions taken by people whose
survival and livelihood are compromised or threatened. When the coping skills are not adequate the
Shift work is an employment practice that involves different work schedules or shifts aside from
the usual standard day shift from 8 AM to 5PM. It is a mode of scheduling hours of work to ensure
Three types of shift schedules are defined i.e. first, second and third shift. Usually the shift time
schedules are defined as follows: first shift ( 6AM to 2PM), second shift (2PM to 10PM) and third shift
In one study relating to a bpo employees the high turnover rate and absenteeism in many call
centers suggest that working in a call center environment is a stressful experience occupational (Zapf
and Blau, 2003). A numerous studies have been conducted to explore the call center environment and
various factors have been identified as potential stressors. The continuous alteration of day and
evening; or day, evening, and night work, seriously diminishes or entirely precludes adjustment of
bodily rhythms. Caruso (2006), stated that a long work hours negatively impact workers health by
increasing exposure to hazards and reducing time for recovery. Shift work can adversely affect
physical and mental health, and social relationships and activities (Shen et al., 2006).
In another study Pritchard et al., (2007) also conducted a study and explored the relationship
between coping strategies of students and their college adaptation. The data showed declines in
students‘ psychological and physical health at the end of the year. In his study negative coping styles
and perfectionism were found to be predictive of poorer psychological health and alcohol use of
students at the end of the year. Perfectionism, low optimism, extroversion, and low self-esteem
accounted for the decreases in the physical and psychological health of students. However, high
optimism and self-esteem predicted better physical and psychological outcomes for students.
On the other hand positive emotions of hope, faith, optimism, and catharsis emerge from beliefs
and rituals, including the process of forgiveness and the hope of healing and redemption. Religious
affiliation links one with a network or community of believers that provides a feeling of belonging,
family, and social support in times of need, as well as a steady flow of opportunities to serve other
PERCEIVED STRESS
CHAPTER III
METHODS AND PROCEDURE
This chapter presents the research design of the study, a description of the research setting and
the research population, the instruments used, and the statistical procedure utilized to analyze
collected data.
This study will determine the relationship of Sleep quality, Coping mechanism and Perceived
stress by the comparing the result of the scales that is given to the young adult respondents.
The correlational method of research will be use in this study. The researchers will use
correlational because their main concern is to see the relationship of the sleep quality, coping
mechanism and perceived stress among graveyard shift crew in a fast food chain.
The respondents of this study will be composed of a hundred (100) of participants who were
going to answer the three questionnaires. Our respondents must be eighteen to thirty-five (18-35)
years of age and must be working in graveyard shift in a fast food chain within Muntinlupa and San
Pedro City
The Purposive technique will be utilized in this research. The study will focused on a hundred of
participants which are working graveyard shift in a fast food chain. 18-35 years old are included. They
will only select the young adult graveyard shift crews in a fast food chain.
symptoms, restoration after sleep, problems initiating and maintaining sleep, difficulty waking, and
sleep satisfaction.
Sleep Quality Scale (SQS) was developed using item analysis and factor analysis on items with
content validity. SQS, composed of 28 items and six factors, accounted for 62.6% of the total
variance. The difference of SQS score between insomniacs and normal subjects confirmed the
construct validity (t ¼ )13.8, P ¼ 0.000). Concurrent validity was identified by the significant
correlation of SQS with the Pittsburgh Sleep Quality Index (r ¼ 0.72, P ¼ 0.000). The Cronbach’s
alpha coefficient was 0.92 for internal consistency and the correlation coefficient was 0.81 for test–
retest reliability at a 2-week interval. The developed SQS was therefore confirmed to be a valid and
Coping scale of Sherry Hamby, Victoria Banyard and John H Grych (2015). This questionnaire
To establish reliability and validity for new and adapted items, developers of the test did a pilot
study and it was conducted with 104 participants from the same community as the main sample,
recruited through a local email classifieds list and word-of-mouth. Of the 17 coping items used in the
main sample of over 2500 participants, a domain-level factor analysis for all regulatory strengths
produced this 13-item factor, consisting of items reflecting both appraisal and behavioral methods of
coping. Internal consistencies (coefficient alphas) for the pilot and main samples are 0.88 and 0.91,
respectively. Validity was established in the main sample with strong correlations with other measures
of regulatory strengths, such as Anger Management (r = .57) and Endurance (r = .63), and with
measures of well-being, such as Subjective Well-being (r = .53) and Posttraumatic Growth (r = .65).
Perceived stress scale of Sheldon Cohen (1983). The most widely used psychological instrument
failure among diabetics to control blood sugar levels reater vulnerability to stressful life-event-elicited
Health status relationship to PSS: Cohen et al. (1988) show correlations with PSS and: Stress
Measures, Self-Reported Health and Health Services Measures, Health Behavior Measures, Smoking
Temporal Nature: Because levels of appraised stress should be influenced by daily hassles, major
events, and changes in coping resources, predictive validity of the PSS is expected to fall off rapidly
The PSS scores are obtained by reversing responses (e.g., 0 = 4, 1 = 3, 2 = 2, 3 = 1 & 4 = 0) to the
four positively stated items (items 4, 5, 7, & 8) and then summing across all scale items. A short 4
item scale can be made from questions 2, 4, 5 and 10 of the PSS 10 item scale.
Validation of instrument
Developed by Hyeryeon Yi, Kyungrim Shin and Chol shin. Consists of 28 items, the SQS evaluates
six domains of sleep quality: daytime symptoms, restoration after sleep, problems initiating and
maintaining sleep, difficulty waking, and sleep satisfaction. Using a four-point, Likert-type scale,
respondents indicate how frequently they exhibit certain sleep behaviors (0 = “few,” 1 =
“sometimes,” 2 = “often,” and 3 = “almost always”). Scores on items belong to factors 2 and 5
(restoration after sleep and satisfaction with sleep) and are reversed before being tallied. Total scores
can range from 0 to 84, with higher scores demoting more acute sleep problems. Requires only 5-10
Sleep Quality Scale (SQS) was developed using item analysis and factor analysis on items with
content validity. SQS, composed of 28 items and six factors, accounted for 62.6% of the total
variance. The difference of SQS score between insomniacs and normal subjects confirmed the
construct validity (t ¼ )13.8, P ¼ 0.000). Concurrent validity was identified by the significant
correlation of SQS with the Pittsburgh Sleep Quality Index (r ¼ 0.72, P ¼ 0.000). The Cronbach’s
alpha coefficient was 0.92 for internal consistency and the correlation coefficient was 0.81 for test–
retest reliability at a 2-week interval. The developed SQS was therefore confirmed to be a valid and
Coping Scale
The coping questionnaire was developed by Hamby, Grych, & Banyard, (2013). Where it assesses
cognitive, emotional, and behavioral methods of dealing with problems. Some items, focuses on
cognitive and emotional approaches, were adapted from Holahan and Moos’s (1987) widely-used
Coping Strategies Scale (items 2, 3, and 4 below), while other cognitive and emotional items were
original (1, 5, 6, and 8). The remainder of the items were adapted from Spitzberg and Copach's
(2008) framework for assessing coping in response to stalking. Adapted items were reworded to focus
on general coping patterns (versus a response to a specific situation) and simplified to suit a
community sample in which some have limited reading levels and educational attainment. Each
answer category was assigned a value from 4 to 1. The total score can be a sum or mean of all the
items. Z-scores of the scale score was used in the analysis of the study. Higher scores indicate higher
levels of coping.
To establish reliability and validity for new and adapted items, developers of the test did a pilot
study and it was conducted with 104 participants from the same community as the main sample,
recruited through a local email classifieds list and word-of-mouth. Of the 17 coping items used in the
main sample of over 2500 participants, a domain-level factor analysis for all regulatory strengths
produced this 13-item factor, consisting of items reflecting both appraisal and behavioral methods of
coping. Internal consistencies (coefficient alphas) for the pilot and main samples are 0.88 and 0.91,
respectively. Validity was established in the main sample with strong correlations with other measures
of regulatory strengths, such as Anger Management (r = .57) and Endurance (r = .63), and with
measures of well-being, such as Subjective Well-being (r = .53) and Posttraumatic Growth (r = .65).
The Perceived Stress Scale (PSS) was developed by Sheldon Cohen. It is the most widely used
psychological instrument for measuring the perception of stress. It is a measure of the degree to
which situations in one’s life are appraised as stressful. Items were designed to tap how
unpredictable, uncontrollable, and overloaded respondents find their lives. The scale also includes a
number of direct queries about current levels of experienced stress. The PSS was designed for use in
community samples with at least a junior high school education. The items are easy to understand,
and the response alternatives are simple to grasp. Moreover, the questions are of a general nature
and hence are relatively free of content specific to any subpopulation group. The questions in the PSS
ask about feelings and thoughts during the last month. In each case, respondents are asked how
Evidence for Validity: Higher PSS scores were associated with (for example), failure to quit smoking,
failure among diabetics to control blood sugar levels reater vulnerability to stressful life-event-elicited
Health status relationship to PSS: Cohen et al. (1988) show correlations with PSS and: Stress
Measures, Self-Reported Health and Health Services Measures, Health Behavior Measures, Smoking
Temporal Nature: Because levels of appraised stress should be influenced by daily hassles, major
events, and changes in coping resources, predictive validity of the PSS is expected to fall off rapidly
four positively stated items (items 4, 5, 7, & 8) and then summing across all scale items. A short 4
item scale can be made from questions 2, 4, 5 and 10 of the PSS 10 item scale.
Before collecting the data, respondents will be inform about the study through inform consent.
This is to meet the ethical procedure in conducting a research. Questionnaires will be explained to the
respondents before it will be given to them. It is not compulsory, they are not forced to answer the
questionnaires and they can stop whenever they feel uncomfortable. The researcher will administer
Statistical treatment
The researchers will going to use Arithmetic mean, Standard Deviation and Pearson’s R
Arithmetic Mean
1 n
Formula:
A * xi
n i 1
n= the number of terms (e.g., the number of items or numbers being averaged)
X1= the value of each individual item in the list of numbers being averaged
Standard Deviation
2
_
x x
Formula:
n
x = mean
x f
4 7
5 8
6 9
2
_
f x x
Formula :
f
N xy x y
Formula: r
N x x N y
2 2 2
y
2
N= number of pairs of score
x = sum of x scores
y = sum of y scores
x 2
=sum of squared x scores
y 2
= sum of squared y scores