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1.1 Purpose
This process provides a new, changed or acquired off the shelf design, process, procedure,
methodology or technology that addresses a new or changed stakeholder expectation/need. It
produces an operations-ready (i.e. validated) system from a new or changed design, process,
procedure, methodology or technology.
1.2 Scope
This process defines, the steps design and pilot teams must take in order to design a solution to
satisfy a change or new need. This process outlines the need for a new design and the steps for
development and validation of the solution.
No Design
2.03 required?
No
2.06 Verification achieved?
Is pilot project No
2.07
required?
No
2.10 Validation achieved?
Documentation of a new
Design/Pilot team submits design and pilot results design, process, procedure,
2.11
to OMC-H or Regional Manager for approval methodology, technology
No Implementation Process
Is it approved?
Q2-700-057
2.02 A review of the design, process, procedure, methodology or technology needs is carried out by
the OMC-H or the regional Manager. The review may include work assignments to sub-
committees, task groups or outside consultants.
If the design, process, procedure, methodology or technology needs can be satisfied within
existing designs, processes, procedures methodologies or technologies then proceed to the
pilot project (step 2.05). Alternately, the needs may identify the requirements for a new or
change to the design, process or technology, procedure, methodology or technology invoking
a design process. The reviewer also defines indicators for verification of the design.
2.03 The OMC-H or the regional Manager facilitates the design process by assigning a Design
Team that may include sub-committees, WSC regional offices task groups or outside
consultants. In some instances, the design process may include the use of, or integration
with, IT infrastructures, in which case CSB/SSC process will be called upon to participate
and/or deliver related components. The Design Team develops the design.
2.04 The Design Team verifies any design changes or new design, process or technology,
procedure, methodology or technology. The verification ensures that the design outputs have
met the input requirements.
2.05 The Design Team assesses if a pilot project is required and if required assembles a Pilot
Team. The Pilot Team may be the same as the Design Team, a sub-set of the Design Team
or composed of new members. If a pilot project is not necessary, proceed to the
Implementation Process (Q2-700-057).
2.06 The Pilot Team prepares a pilot plan which details the design installation and validation criteria
in an operational setting.
2.07 The Pilot Team, with the help of regional representatives, operates the pilot in an operational
environment and identifies implementation requirements (training, user’s guide, installation
guides, etc) and gaps. This activity is critical in preparing for successful implementation
(Implementation Process Q2-700-057).
2.08 The Pilot Team reviews results and validates the solution. Validation is required to ensure that
the resulting design, process, procedure, methodology or technology is capable of meeting
the requirements for the specified application or intended use.(ex; demonstration of
performance).
2.09 Once the validation criteria are met, the Design/Pilot Team submits the design and validation
results to the OMC-H or the regional Manager for their approval.
2.10 OMC-H or the regional Manager may approve the new/changed design, process, procedure,
methodology or technology so the implementation process may begin, may reject the results
(go back to box 2.01) or may terminate the process altogether.
3.2 Definitions
Term Definition
Approval
Initials Name Role Approval Date
AP Firstname Surname OP lead March 9, 2016