M3 - run Checklist (MUDA, MURI, MURA)

What do you see? How to improve

M3 - Topic
(Issue) (Action)

Transportation

Inventory

Motion

Waiting

Overproduction

Overprocessing

Defects

Unused
creativity

MURI

MURA
M3 - Guideline

M3 - Topic Description Effect / Examples

Transportation moving things Movement of parts and material between

unnecessarily workstations. Paperwork, multiple hand-offs
of electronic data, distributing unnecessary
cc copies to people who don't really need to
know are examples of transportation and
handling wastes in offices.
Inventory holding and creating Purchasing or making things before they
excessive stock are needed. Things waiting in an in-box,
unread email and all forms of batch
processing create inventory
Motion needles movement Walking to pick-up tools or parts. Walking
to copier, printer, fax... Walking between
offices. Central filing.
Waiting products, people or Waiting parts to be shipped or provided.
information being idle Slow computer speed. Downtime of
machines. Waiting for approvals, waiting for
customer information or waiting for
clarification or correction of work received
from upstream process create much waste
in office.
Overproduction making more than the Processing an order before it is needed
customer requires (things can change). Any processing that is
done on a routine schedule (make-to-
stock)- regardless of current demand
Overprocessing/ adding more to the Adding more features to a product.
Inadequate product/ service than Relying on inspections, rather than
processing required designing the process to eliminate errors,
reentering data into multiple information
systems, making extra copies, generating
unused reports, are inadequate processes.
Defects defects and mistakes Data entry errors or invoice errors.
require fixing or Engineering change orders, design flaws,
replacing employee turnover and miscommunication
are all ‘defects’ in office processes
Unused knowledge, skills, Wasted human potential – hierarchical
creativity abilities cultures waste significant skills and
expertise. Over skilled people undertaking
tasks that could be done be lowed grades.
MURI Unreasonable burden Risks of accidents, fatigue with following
on people and slower actions, machine break-downs
machines
MURA Unleveled workload Risks of accidents, demotivation and
frustration, earlier wear and tear of specific
machines or tools
 M3 - run Review Checklist
Item Date Date Date Date Date Date

Legend
Issue remains and is causing waste

Issue improving but waste remains

Issue resolved