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8-1
Learning Objectives
List some of the main reasons organizations need
to make location decisions.
Explain why location decisions are important.
Discuss the options that are available for location
decisions.
Describe some of the major factors that affect
location decisions.
Outline the decision process for making these
kinds of decisions.
Use the techniques presented to solve typical
problems.
8-2
Learning Objectives
Explain the strategic importance of process
selection.
Explain the influence that process selection
has on an organization.
Describe the basic processing types.
Discuss automated approaches to
processing.
Explain the need for management of
technology.
6-3
1
Learning Objectives
List some reasons for redesign of layouts.
Describe the basic layout types.
List the main advantages and
disadvantages of product layouts and
process layouts.
Solve simple line-balancing problems.
Develop simple process layouts.
6-4
Marketing Strategy
Cost of Doing Business
Growth
Depletion of Resources
8-5
8-6
2
Making Location Decisions
Decide on the criteria
Identify the important factors
Develop location alternatives
Evaluate the alternatives
Identify general region
Identify a small number of community
alternatives
Identify site alternatives
Evaluate and make selection
8-7
8-8
Regional Factors
8-9
3
Community Considerations
Quality of life
Services
Attitudes
Taxes
Environmental regulations
Utilities
Developer support
8-10
Land
Transportation
Environmental
Legal
8-11
8-12
4
Service and Retail Locations
Manufacturers – cost focused
Service and retail – revenue focused
Traffic volume and convenience most important
Demographics
Age
Income
Education
Location, location, location
Good transportation
Customer safety
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Trends in Locations
8-14
Global Locations
Reasons for globalization
Benefits
Disadvantages
Risks
Global operations issues
8-15
5
Evaluating Locations
Cost-Profit-Volume Analysis
Determine fixed and variable costs
Plot total costs
Determine lowest total costs
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8-17
8-18
6
Evaluating Locations
Transportation Model
Decision based on movement costs of raw
materials or finished goods
Factor Rating
Decision based on quantitative and
qualitative inputs
Center of Gravity Method
Decision based on minimum distribution
costs
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8-20
Introduction
Process selection
Deciding on the way production of goods or
services will be organized
Major implications
Capacity planning
Layout of facilities
Equipment
Design of work systems
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7
Process Selection and
Figure 6.1
System Design
Facilities and
Forecasting Capacity Equipment
Planning
Process
Technological Selection Work
Change Design
6-22
Process Strategy
• Key aspects of process strategy
– Capital intensive – equipment/labor
– Process flexibility
– Technology
– Adjust to changes
– Design
– Volume
– technology
6-23
Technology
Technology: The application of scientific
discoveries to the development and
improvement of products and services and
operations processes.
Technology innovation: The discovery and
development of new or improved products,
services, or processes for producing or
providing them.
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8
Kinds of Technology
6-25
Technology Competitive
Advantage
Innovations in
Products and services
Cell phones
PDAs
Wireless computing
Processing technology
Increasing productivity
Increasing quality
Lowering costs
6-26
Technology Acquisition
Technology can have benefits but …
Technology risks include:
What technology will and will not do
Technical issues
Economic issues
Initial costs, space, cash flow, maintenance
Consultants and/or skilled employees
Integration cost, time resources
Training, safety, job loss
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9
Process Selection
Variety Batch
How much
Flexibility
Job Shop Repetitive
What degree
Volume
Expected output Continuous
6-28
Process Types
Job shop
Small scale
Batch
Moderate volume
Repetitive/assembly line
High volumes of standardized goods or
services
Continuous
Very high volumes of non-discrete goods
6-29
6-30
10
Product – Process Matrix
Figure 6.2 (cont’d)
Dimension
Job variety Very High Moderate Low Very low
Process Very High Moderate Low Very low
flexibility
6-31
Automation
Automation: Machinery that has sensing
and control devices that enables it to
operate
Fixed automation
Programmable automation
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11
Automation
• Computer-aided design and
manufacturing systems (CAD/CAM)
• Numerically controlled (NC) machines
• Robot
• Manufacturing cell
• Flexible manufacturing systems(FMS)
• Computer-integrated manufacturing (CIM)
6-34
Facilities Layout
Layout: the configuration of
departments, work centers, and
equipment, with particular emphasis on
movement of work (customers or
materials) through the system
Product layouts
Process layouts
Fixed-Position layout
Combination layouts
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12
Importance of Layout
Decisions
Requires substantial investments of
money and effort
Involves long-term commitments
Has significant impact on cost and
efficiency of short-term operations
6-37
Inefficient operations
For Example: Changes in the design
High Cost of products or services
Bottlenecks
Accidents
The introduction of new
products or services
Safety hazards
6-38
Morale problems
Changes in methods
and equipment
6-39
13
Basic Layout Types
Product layouts
Process layouts
Fixed-Position layout
Combination layouts
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Product Layout
Figure 6.4
Raw
Station Station Station Station Finished
materials 1 2 3 4 item
or customer
Material Material Material Material
and/or and/or and/or and/or
labor labor labor labor
6-42
14
A U-Shaped Production Line
Figure 6.6
In 1 2 3 4
Workers
Out 10 9 8 7
6-43
Process Layout
Figure 6.7
Process Layout
(functional)
Dept. A Dept. C Dept. E
6-44
Product Layout
Figure 6.7 (cont’d)
Product Layout
(sequential)
6-45
15
Fixed Position Layouts
Fixed Position Layout: Layout in which the
product or project remains stationary, and
workers, materials, and equipment are
moved as needed.
Nature of the product dictates this type of
layout
Weight
Size
Bulk
Large construction projects
6-46
Cellular Layouts
Cellular Production
Layout in which machines are grouped into
a cell that can process items that have
similar processing requirements
Group Technology
The grouping into part families of items with
similar design or manufacturing
characteristics
6-47
Service Layouts
Warehouse and storage layouts
Retail layouts
Office layouts
Service layouts must be aesthetically
pleasing as well as functional
6-48
16
Design Product Layouts: Line
Balancing
6-49
Cycle Time
6-50
OT
Output rate =
CT
OT
CT = cycle time =
D
6-51
17
Determine the Minimum Number
of Workstations Required
( t)
N =
CT
6-52
Precedence Diagram
Figure 6.11
c d e
0.7 min. 0.5 min. 0.2 min.
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6-54
18
Calculate Percent Idle Time
6-55
6-56
Example 2
0.8 0.6
c d f g h
1.0 0.4 0.3
6-57
19
Solution to Example 2
a b e
f g h
c d
6-58
Bottleneck Workstation
Bottleneck
6-59
Parallel Workstations
60/hr. 60/hr.
1 min. 1 min. 1 min.
30/hr.
2 min. 30/hr.
Parallel Workstations
6-60
20
Designing Process Layouts
Information Requirements:
1. List of departments
2. Projection of work flows
3. Distance between locations
4. Amount of money to be invested
5. List of special considerations
6. Location of key utilities
6-61
30
170 10
1 3 2
0
A B C
6-62
21