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Declaration

I hereby declare that this report has been prepared as per the instruction of the syllabus prescribed
by Pokhara University for the master of business administration intended to submit to faculty of
management, Pokhara University. This report is my original work and has not been submitted to
other universities or colleges earlier.

............................

Salina Bhandari

Boston international college

MBA 5th trimester

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Acknowledgement

During the preparation of this report various supporting hands support me to do the work.
Therefore, I would like to thank to all those helping hands for helping me in preparing this report.

Firstly, I Would like to thank Mr. Rishi Chapagai, MBA program director, Boston International
College, for providing this great opportunity to show exposure through internship during the
Period of MBA and advice during internship.

Above all I would like to offer my profound gratitude to Mr.Deepak Shrestha ,operation encharge
of Machhapuchhre Bank Ltd,Narayanghad Branch.I would also like to thanks Mr.Utashab
Parajuli,the Branch Manager of Machhapuchhre Bank Ltd,Narayanghad Branch.

And last but not least,I would like to remember all the staffs of Machhapuchhare Bank Ltd
,Narayanghad Branch who directly or indirectly helped me to prepare this report.

Salina Bhandari

MBA - Vth Trimester

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Table of contents

Capter Name Page Number


Title
Certificate
Acknowledgement
List of Table and figures
Table of contents
Chapter 1 (Brief Introduction to industry) 1-7
1.1 Introduction of bank 1
1.2 Development of banking industry in Nepal 1-3
1.3Commercial Bank in Nepal 3-5
1.3.1 Function of commercial Bank 5
1.3.1.1 Primary fuction 5-6
1.3.1.2 Secondary Function 6
1.3.1.3 Contingent Functions 6
1.3.2 Importance of Commercial Bank 6-7
Chapter 2(Organization Profile) 8-16
2.1 Introduction to machhapuchhre Bank 8
2.1.1 Vision 8
2.1.2 Misiion 9
2.1.3 Values 9
2.2 major market and customer 9-10
2.3 Product and services 11-14
2.3.1 Deposit product 11-12
2.3.2 Credit product 13
2.3.3 Corporate social Responsibilty 14
2.3.4 Digital Banking Service 14
2.4 Organization Design and structure 15
2.5 Financial structure 16
2.6 Organization Performaance 16
Chapter 3(Job profile and activities performed) 17-22
3.1 Activities performed in organization 17
3.2 Problem solved 18-21
3.2.1 Dealing with customers 18
3.2.2 Account opening 18
3.2.3 Account closing 19
3.2.4 Distribution of checkbook 20
3.2.5 Distribution of bank statement 20
3.2.6 Filling and indexing 21
3.3 Intern Key Observation 21-22
Chapter 4 (Lesson Learned and feedback) 23-27
4.1 Key skill and attitude learned 23-25
4.2 Feedback to organization 25-26
4.3 Feedback to college 26-27
Bibliography 28

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