Curriculum vitae

PERSONAL INFORMATION Gabriela Rosu

Str. Gorani,Nr.15, 052019 Bucharest (Romania)
(40) 721007488
gabriela.rosu94@gmail.com

Sex Female | Date of birth 4/8/94 | Nationality Romanian

JOB APPLIED FOR Accountant

WORK EXPERIENCE

07/2013–10/2014 Promoter
Mercury 360, Bucharest (Romania)
www.mercury360.ro
-approaching customers in a friendly manner and presenting selected products
-promoting the latest innovations in regards to housekeeping ( such as washing powder, fabric
conditioner , etc )
- offering necessary information in order to help the customer making the best choice for their needs
-taking feedback directly from the customer (quantitative and qualitative)

10/2014–02/2015 Merchandiser
Kaufland Romania SCS, Bucharest (Romania)
-very good knowledge of the goods that are going to be placed on the shelves by the scheme offered
-communicating all the time with the responsible in the store in order to avoid situations like " out of
stock " ( OOS)
-reporting each situation to the direct supervisor

02/2015–07/2015 Merchandiser
Merchandising Provider Company (MPC), Bucharest (Romania)
-very good knowledge of the goods that are going to be placed on the shelves by the scheme offered
-communicating all the time with the responsible in the store in order to avoid situations like " out of
stock " ( OOS)
-reporting each situation to the direct supervisor

07/2017–09/2017 Dispatcher
Sanador, Bucharest (Romania)
First point of contact for our customers via phone (inbound)
-Understand their issue and attempt resolving it; where required, escalate to the proper team
-Actively liaise with customers to ensure they are kept up to date regarding their query, providing
responses when needed and ensuring documentation of any investigation and follow-up
-Work productively while maintaining exceptional quality standards
-Deliver exceptional support while providing consultancy to our customers, ensuring their
expectancies on response and assistance are met or exceeded

25/09/2017–24/10/2018 Accounts Receivable

Cgs Romania, Bucharest (Romania)
- Payments posting (checks, wire transfer, ACH) according to the given instruction;
- Payment reconciliations (returned payments, misapplied payments and refunds);

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 Curriculum vitae Gabriela Rosu

- Payment identification (when there are not enough information regarding sender and instruction) ;
- Maintain communication with involved departments (billing, contract maintenance, legal);
- Preparing financial reports for specific activities.

EDUCATION AND TRAINING

2009–2013 Certificate in Philology

Liceul Teoretic George Calinescu, Bucuresti (Romania)

PERSONAL SKILLS

Mother tongue(s) Romanian

Foreign language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

English C1 C1 C1 C1 C1
French A2 B2 A2 A2 A2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages

Communication skills -good communication skills gained through my experience as account receivable

Digital skills SELF-ASSESSMENT

Information Content Problem

Communication Safety
processing creation solving

Proficient user Proficient user Basic user Independent user Independent user

Digital skills - Self-assessment grid

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