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ljacque3@gmail.com | 678.906.5880 | laurenjacques.weebly.com | linkedin.

com/in/laurenjacques

Education
Kennesaw State University
Bachelor of Science – Communication May 2016
Joel A. Katz Music and Entertainment Business Program
Certifications: Inbound Marketing, Content Marketing, Social Media, Email Marketing, Google Analytics Individual
Qualification, Fundamentals of Digital Marketing, Strengths Based Leadership
Relevant Coursework: Advanced Google Analytics, Social Media for Strategic Communication, Organizational
Publications, Writing for Public Communication, Music Entrepreneurship, Leading in Groups

Skills Relevant Experience


Experienced in: Sixthman, Atlanta, GA
customer service Guest Services Intern August 2015—May 2016
social media • Worked with the Guest Services team to provide guests with a
event planning comprehensive and positive vacation experience from their booking
print and digital design to their return home
public relations writing • Assembled Information Desk materials to enable the Guest Services
leadership team to quickly and accurately answer guest inquiries while onboard
creativity • Supported team in answering emails, organizing guest information on
adaptability Excel, gathering mail outs, transcribing voicemails and writing training
problem solving materials for future interns
Familiar with: • Completed an Internship at Sea and learned the importance of
video design providing world-class service in creating moments that rock
Adobe Creative Suite
social media analytics tools Kennesaw State University Center for Student Leadership, Kennesaw, GA
benchmarking Marketing Assist February 2016—April 2016
search engine optimization • Researched leadership centers of universities around the country to
understand the CSL’s strengths, weaknesses, opportunities and threats
Interests and develop ways to improve future programs
Leadership development • Collaborated with professional staff to brainstorm ideas for new
Traveling marketing possibilities
Volunteering • Designed promotional items including t-shirts, social media posts,
Singing videos, rack cards, table banners and various print materials
Writing
Kennesaw State University Housing and Residence Life, Kennesaw, GA
Honors and Awards Resident Assistant July 2012—July 2014
Who’s Who of KSU 2016 Recipient • Built a fun and educational community where residents could
2016 Student of the Year Nominee engage with their neighbors and the university through small-scale
Spring 2016 President’s List programming and outreach
Fall 2015 Dean’s List • Acted as Event Planning Lead for several community-wide events
Fall 2014 Dean’s List hosting 150+ residents and staying within a $1000 budget
2014 Gold Level RA • Served as liaison between residents and Housing to maintain an
2013 RA of the Year effective flow of communication and uphold university policies
2013 KSU Housing and Residence • Received training in leadership development, inclusivity, time
Life Recognition of Growth management, team building and community engagement

Other Work and Leadership Experience


Receptionist, AutoNation Ford Marietta May 2017—Present
Service File Clerk (Temp), AutoNation Ford Marietta March 2018—May 2018
Production Assistant, Sixthman February 2017
Intern at Sea, Sixthman presents Parahoy! March 2016
Owl Leadership Fellow, KSU Center for Student Leadership August 2015—May 2016
Design Coordinator, Metro-Atlanta Collegiate Leadership Conference December 2015—March 2016
Design Coordinator, Owl Lead: Leadership Workshop Weekend August 2015—October 2015
Social Media Intern, PlayPro Media January 2015—April 2015
Intern, The Georgia Ballet August 2014—December 2014
Orientation Leader, KSU Orientation and Transition Programs February 2014—December 2014
Vice President, KSU University Village Suites Council September 2011—July 2012