ATM Safety & Security Tips

• Protect yourself
• Safeguard your account
• Prevent identity theft

For any concerns, you may contact us at (02) 811-9111 or email crc@ucpb.com.

UCPB is supervised by the Bangko Sentral ng Pilipinas with telephone number

(02) 708-7087 and email address consumeraffairs@bsp.gov.ph.
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Protect your ATM card as if it were
cash.

Ituring na PERA ang inyong ATM card.

Report lost or stolen cards immediately to UCPB’s ATM Center Hotline at (02)
811-9292 or through the UCPB Connect Internet Banking Facility – “Report Lost
ATM” function.

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Never divulge your PIN.

Huwag ibibigay ang PIN kahit kanino.

Make sure that your Personal Identification Number (PIN) is hard to guess, and is
not readily attributable to you, such as your birthday or your phone number. Never
write your PIN on your card or keep it in your wallet. Please remember that you
may change your PIN at any time.

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Check the area before using an ATM.
If anyone or anything appears
suspicious, leave at once.

Tingnang mabuti ang paligid bago lumapit o

gumamit ng ATM. Kung may kahina-hinala,
umalis kaagad.

UCPB aims to place all our ATMs are in secure, well-lit locations.
However, please make sure to check your surroundings as well during
the time of your transactions.

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Do not use ATMs that appear to have
tampered card slots or cash slots.

Huwag gumamit ng ATM kung kahina-hinalang

may nabago sa lalagyan ng card o labasan ng
pera.
Fake PIN Pad

UCPB has started conducting regular checks in all machines to prevent the installation
of “skimming”* devices by unscrupulous groups.
*Skimming devices are realistic-looking devices attached to the ATM designed to capture your card
information and PIN.

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Have your card ready for use.

Ihanda na ang card bago lumapit sa ATM.

UCPB aims to place all our ATMs are in secure, well-lit locations.
However, please make sure to check your surroundings as well during
the time of your transactions.

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Cover your hand as you enter your
PIN. Don’t allow anyone to see the
ATM screen during the transaction.

Takpan ang kamay habang ine-enter ang PIN.

Huwag pahintulutan na makita ang screen
habang gamit nyo ang ATM.

For questions on use of UCPB ATMs and any transactional inquiries, please call
the UCPB ATM Center Hotline at (02) 811-9292. This is available 24 hours a
day, 7 days a week.

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Never accept help from a stranger.

Huwag magpatulong sa hindi kakilala.

For questions on use of UCPB ATMs and any transactional inquiries, please call
the UCPB ATM Center Hotline at (02) 811-9292. This is available 24 hours a
day, 7 days a week.

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For your security, never count your
money at the ATM.

Para sa inyong kaligtasan, bilangin ang pera sa

ibang lokasyon pagkatapos mag-withdraw.

UCPB aims to place all our ATMs are in secure, well-lit locations.
However, please make sure to check your surroundings as well during
the time of your transactions.

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Get your card and transaction slip
at once.

Kunin agad ang inyong card at transaction slip.

Don’t forget to get your card and never leave your receipt, even with an incomplete
transaction. Shred receipts before discarding them. Better yet, select the “No Receipt”
option and access your bank statement through UCPB’s other e-banking facilities such as
UCPB Connect, UCPB Telebanking and UCPB Mobile Phone Banking.

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THANK YOU.

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