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To integrate a standalone CUIC 11.0(1) with UCCX 11.0(1), set the password for the Historical Reporting User in UCCX, add the CUIC configuration in the UCCX administration console, and add the UCCX server as a data source in CUIC using the uccxhruser database user ID. Do not use hyphens in any names, only underscores.
To integrate a standalone CUIC 11.0(1) with UCCX 11.0(1), set the password for the Historical Reporting User in UCCX, add the CUIC configuration in the UCCX administration console, and add the UCCX server as a data source in CUIC using the uccxhruser database user ID. Do not use hyphens in any names, only underscores.
To integrate a standalone CUIC 11.0(1) with UCCX 11.0(1), set the password for the Historical Reporting User in UCCX, add the CUIC configuration in the UCCX administration console, and add the UCCX server as a data source in CUIC using the uccxhruser database user ID. Do not use hyphens in any names, only underscores.
1. Log into the UCCX Cisco Unified CCX Administration console and select Tools > Password Management. Set the password for Historical Reporting User.
2. Go to System > Standalone CUIC configuration and add
the CUIC Configuration. 3. Log into the CUIC (https://<IP Address>:8444/cuic) and select Data Sources from the left hand drawer. Select create and add you UCCX.
4. Add your UCCX server to the Data Source. Use Data Base User ID uccxhruser.
Caution: Do not use Hyphens - in the Names. Use Underscores