Installation and Setup Guide

to “Diana”

SUNDE VDI Cloud Computing Terminal

Contents

1 Host PC (or Server) hardware Configuration Requirements ................................................................3

2 Installation of vPoint version 1.1.0.10..................................................................................................3
2.1 Installation of vPoint 1.1.0.10.......................................................................................................3
2.2 Installation of extension pack for VitualBox:..............................................................................10
2.3 Firewall Settings: ........................................................................................................................11
3 How to create virtual machines..........................................................................................................14
3.1 Change VirtualBox Preferences Settings. ...................................................................................14
3.2 Create Virtual Machine...............................................................................................................17
3.3 Install Guest Additions to Virtual Machine.................................................................................26
3.4 Install vPointGuest to Virtual Machine.......................................................................................31
3.5 The Clone of Virtual Machine .....................................................................................................40
3.6 Add more Virtual Hard Drives to Virtual Machine......................................................................50
3.7 Take Snapshot and Restore Snapshot of Virtual Machine..........................................................59
4 The vPoint Console & Diana User Accounts Setting Up......................................................................65
4.1 Create Diana User Accounts .......................................................................................................67
4.2 Function of Refresh Button ........................................................................................................69
4.3 Function of VM-Import Button...................................................................................................70
4.4 Function of Diana User Accounts Import Button........................................................................75
5 Setting Up of Diana Terminal .............................................................................................................78
6 How to uninstall vPoint 1.1.0.10 ........................................................................................................81
7 Appendix I Add “Shared Folders” to Virtual Machine .......................................................................86
8 Appendix II Change the Image Quality of Diana .................................................................................89
 SUNDE VDI solution is achieved by running desktop virtualization software vPoint together with
Virtualization software like VirtualBox. It does not require any third party VDI software or GPU
hardware acceleration, but only needs SUNDE-VDI protocol, which is part of SUNDE VDI solution.
Now users can experience perfect, smoothest desktop virtualization with the help of SUNDE Diana,
a cloud terminal with only 5W power consumption.

1 Configuration requirements on Host PC (or Server) hardware

The configuration of hardware of Host PC (Server), which is going to host virtual machines
designated for SUNDE VDI solution, needs to support 64bit operating systems and VT
(Virtualization Technology). The size of RAM is decided by the numbers of virtual machines to be
created on the Host PC (Server). For a 10 virtual machines host, If 512Mb to 1024Mb memory is
going to be assigned for each virtual machine, an amount of 8Gb to 12Gb RAM in total shall be
installed on the Host PC (Server). SSD (Solid State Drive) is recommended for faster storage if the
number of virtual machines to be created is above 5. SSD (Solid State Drive) is a perfect choice for
housing virtual machines for higher performance.

2 The installation of vPoint 1.1.0.10 version

2.1 The installation of vPoint 1.1.0.10

Before installing vPoint, 64bit operation system (namely 64bit version of Windows 7, Windows 8,
Windows 2008R2 or Windows 2012) shall have been already installed on the Host PC (Server).

Go to the location where vPoint Installation Package resides, double click it. See Picture 1:

1
Click “Next”:

Choose Destination Location. We can use the default:

3
When “Oracle VM VirtualBox 4.2.8 Setup” pops up, click “Next” to continue:

Please NOTE: vPoint 1.1.0.10 supports only VirtualBox 4.2.8. Please do not use other lower version, or
upgrade it to higher version.

Use default settings. Click “Next” to continue:

5
Again, user the defaults. Click “Next”:

，the installation of VirtualBox will start:

Click “Install”，

7
Installing…. :

When “Windows Security” pops up, check “Always trust software from ‘Oracle Corporation’”, and
Click “Install”:

9
Uncheck “Start Oracle VM VirtualBox 4.2.8 after installation”, and then click “Finish”:

10

Wait till vPoint installation completes, then click “Finish” to restart the server:

11
After system reboot, you can see “vPointServer Management Center” and “Oracle VM VirtualBox”
shortcuts on desktop:

12
2.2 Installation of extension pack for VitualBox:
If we want to enable USB2.0 controller for virtual machines, we need to install an Extension Pack for
VirtualBox first. A warning message will show up if we choose to enable USB 2.0 controller for the virtual
machine before installing the Extension Pack:

13

Download the extension pack from this webpage:

https://www.virtualbox.org/wiki/Download_Old_Builds_4_2

Click to download the Extension Pack

14

The file name is: Oracle_VM_VirtualBox_Extension_Pack-4.2.8-83876.vbox-extpack

After downloading the extension pack file, double click it to run the installation.

15

2.3 Firewall Settings:

To prevent Windows Firewall blocking the data transmitting between the host and Diana terminals, we
need to make some settings in the firewall.

Go to “Control Panel”, then “All Control Panel Items”, “Windows Firewall”. Choose “Allow an app or
feature through Windows Firewall”:

16
 Click “Allow another app”:

17

The program is VHOME.EXE in this location:

C:\Program Files\Oracle\VirtualBox\VHOME.exe

18
Please make sure you have selected both “Private” and “Public”. See Picture 19.

19
3 How to create virtual machines

Now let’s move on to next step: creating virtual machines. The operation system of virtual
machines could be Windows, Linux, Mac, or actually any system supported by VirtualBox. You can
choose the right one as you need. You can create multiple copies of same system on the Host PC
(Server), say 5 copies of Windows XP intended for 5 users. Or you can also create virtual machines
of different operation systems on the Host PC (server), say 1 copy of Windows XP, 1 Windows 7, 1
Ubuntu, etc.

3.1 VirtualBox Setting.

Open VirtualBox , there is a VirtualBox update information, click “OK” to close this window:

20

Attention： ：vPoint Currently only support this version (4.2.8) of virtualbox packed in vPoint
Installation Package. Do not upgrade it to any higher version!

Click File, then Preferences:

21
Choose “Update”, uncheck “Check for updates”:

22

Choose “General”, Change the default machine folder:

23
Browse the folder where the hard disk space is big enough for the Virtual Machines and click “OK”:

24

The Default Machine Folder has been changed. Picture 25:

25
3.2 Create virtual machines

Click “New” to start the guide.

26
Name the virtual machine, and choose the right operation system:

27

Set the RAM size of virtual machine:

28
Create hard disk for the virtual machine:

29

Choose the type of file that you would like to use for the new virtual hard drive, default “VDI” is OK:

30
Select the type of virtual hard disk you want to create:

31

Set the size of hard disk. Then click “Create”:

32
Now, we can see a virtual machine in the list:

33

We need to make some changes to the settings of the virtual machine. Click “Settings”:

34
Click “Storage” on the left, and then click “CD drive” in the “Storage Tree”. In the “Attributes”, choose
a system ISO image, or put the system CD in CD/DVD drive and choose “Host Drive”:

35

Click “OK”. You can see the ISO image is successfully loaded into to the CD drive:

36
Next step, choose “Audio”，，uncheck “Enable Audio”. We will install Diana its own audio device, so no need
to enable audio device here:

37

Then go to “Network”, choose “Bridged Adapter” for the virtual machine:

38
And also in the “USB” option, check “Enable USB controller”. Finally, click “OK” to finish:

39

Note: Please also Enable USB 2.0 controller in order to make the VM support USB2.0 devices.
Now, we can start the virtual machine and begin the installation of operation system:

40

The installation process is just the same as you were installing it on a physical PC (Server):

41
3.3 Install Guest Additions

Guest Additions need to be installed to the virtual machine for higher performance, for example,
screen resolution, shared folder.

Start the virtual machine we have just finished installing operation system. Click “Devices”, and then
choose “Install Guest Additions”. Then the Guest Additions installation ISO image will be mounted to
the CD drive of the virtual machine.

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Open the CD Drive of the virtual machine:

43

Open VBoxWindowsAdditions:

44
Click “Yes” to allow the installation:

45

Click “Next”:

46
The default destination folder is ok. Click “Next” to continue:

47

Do not check “Direct3D Support”:

48
Check “Always trust software from ‘Oracle Corporation’” and click Install:

49

When the installation complete, click “Finish” to reboot the virtual machine:

50
3.4 Install vPointGuest to Virtual Machines

Now, let’s install vPointGuest to the virtual machine. The file is called vPointGuestInstallationPackage.
Start the virtual machine and log into the system. Double click on “vPoint Guest Installation
Package22.exe” (22 is the version number. Please always install the latest version) to run the
installation. You can get the installation file from vPoint CD (if there is any) or download from our
website. Here is the link: http://www.sundenc.com/support/download/d1/

：
See picture 51：

The below steps are for 32bit Windows operation system:

51

Click on “Yes” to continue if this window pops up:

52
Click on “Next”:

53

Choose Destination Folder. You can use default settings:

54
Click on “Next” to continue:

55

Click “Install this driver software anyway” if this window pops up:

56
Click “Finish” to restart the VM:

57

The below steps are for 64bit Windows operation system

If the VM uses a 64bit version Windows OS, there are some more steps as shown below (Picture 58 to
Picture 68):

After choosing the destination folder and continuing with the installation, you will see this:

58 (64bit OS)

Click on the RED “NG” label to enlarge the window.

Click on “Next” to continue:

59 (64bit OS)

Click “Yes”:

60 (64bit OS)
Choose “Enable Test Mode”, then click on “Next”:

61 (64bit OS)

Click on “OK”:

62 (64bit OS)
This time, choose “Exit”, then click on “Next”:

63 (64bit OS)

When this security warning pops up, choose “Install this driver software anyway”:

64 (64bit OS)
When this Program Compatibility Assistant pops up, click “Close”:

65 (64bit OS)

Type “Y” to apply the patch:

66 (64bit OS)
Press ENTER to exit:

67 (64bit OS)

When installation completes, restart the VM:

68 (64bit OS)
3.5 The Clone of Virtual Machines

More often, we will be using more than 1 copy of same Operation System, say Windows 7, on the Host
PC (server). One quick way to have multiple copies of Windows 7 is to clone it. When you have finished
installing Windows 7 and necessary configuration, we can move on to clone it.

There are two way to clone virtual machines: VirtualBox clone function or export/import

VirtualBox Clone function

Open Oracle VM VirtualBox Manager, make sure the VM you want to clone is powered off, choose
that VM, right click and choose “Clone”:

69
Input the name for the new virtual machine, and check “Reinitialize the MAC address of all network
cards” to avoid the IP address conflict, then click “Next”:

70

Choose “Full clone”, and click “Clone” to start:

71
Clone start.

72

After the Clone finished, you can find the new virtual machine in the list:

73
VirtualBox export/import

Open Oracle VM VirtualBox Manager, make sure the VM that you want to export is powered off, click
“File”, and choose “Export Appliance”:

74

Select the virtual machines that you want to export. Picture 75:

75
Choose a destination folder to export the virtual machine:

76

Click “Export” to start:

77
Exporting:

78

After the exporting finished, we can find a win7.ova file in C:\Users\Administrator\Documents. That is
the Virtual Machine we have exported:

79
Now we can use the ova file to import virtual machine. Open VirtualBox Manager, click “File”, choose
“Import Appliance”:

80

Click “Open appliance”:

81
Browse the folder that we have export the ova file to, select win7.ova and click “Open”:

82

After select the ova file, click “Next”:

83
 In the Appliance settings, check the “Reinitialize the MAC address of all network cards” to avoid the
IP address conflict. You can also make change to other settings of virtual machine like Name, CPU, etc.
click “Import” to start importing:

84

Importing:

85
When the importing finished, we can find the new virtual machine “win7_1” in the list:

86
3.6 Add more virtual hard drives to virtual machine

In production environment, we may need more storage space (more often hard drives) to store user
data. In the previous steps, we have set up one virtual hard drive for the virtual machine, which has
been used by the operation system (drive C). So, adding more storage space means we need to add at
least one more virtual hard drive to this virtual machine so that we can have storage space for user data.
To store user data in a different virtual hard drive instead of drive C is also a safety measure to protect
the user data from damages as caused by system failure or a snapshot restoring operation.

Click on the virtual machine for which you are going to add virtual hard drive, then “Settings”,
“Storage”, “Controller: SATA”, click “ ” to add hard disk:

87
Choose “Create new disk”:

88

Choose the type of the new virtual hard drive. The default VDI is OK:

89
Select the type of virtual hard disk you want to create:

90

Set the size of hard disk. Then click

“Create”:

91
When it is done, you can see a new hard drive is attached to the SATA Controller. Click “OK” to close
this window:

92

After all these have been done, we still need to log on to the virtual machine to activate the newly
added virtual hard drive.
Start the virtual machine with newly added virtual hard drive. Click “Start”, “Control Panel”,
“Administrative tools”, then “Computer management”:

93

In the popup window, choose “Disk Management”:

94
A window called “Initialize Disk” will pop up. Click “OK”. A new disk “Disk 1” will appear in the drive
list. The status is “Unallocated”:

95

Right Click the Unallocated Disk and choose “New Simple Volume”:

96
A new window called “New Simple Volume Wizard” will pop up. Click

“Next”:

97

Choose a volume size, the default size is the total space of the disk. Then click “Next”:

98
Assign a drive letter, then click “Next”:

99

Select the setting to format this volume, click “Next”:

100
Click “Finish” to complete the wizard:

101

You can see a “New Volume (E:)” is available now:

102
3.7 Take Snapshots and restore Snapshots of Virtual Machines

Operation Systems like Windows may suffer from various kinds of problems like system failure or virus
affection. VirtualBox has a backup function called “Snapshot”. We can take a snapshot for the system
when we have installed all the programs and have done all the configurations.

Since VirtualBox will take snapshot for the whole machines (including all hard drives), we need remove
all theVirtual Drive except Drive C (system drive) before taking snapshot—we do not want the other
drives with user data to be affected by the snapshot.

Go to the Settings of virtual machines, click on “Storage”, click to remove all the drives except the
system drive “win7.vdi”:

103
Leave the system drive “win7.vdi”, then click “OK”:

104

Then go back to VirtualBox Manager, choose the virtual machines that we are going to take snapshot
of. Click on the “Camera” button:

105
The popup window shows Snapshot Name and you can also input some words as Snapshot
Description. Click “OK” to finish. Now you can see “Snapshot 1” in the list:

106

When you finish the setting, there is a snapshot available:

107
After the Snapshot is done, we need to add back the removed virtual drive.

Just like the way we add second drive (data drive) to the virtual machines, we need to go to the
“Settings”, and then” Storage”. Here we need to click “Choose existing disk”:

108

Go to the folder, and add the virtual drive we have removed earlier:

109
Now you can see the virtual drive is back:

110

When the virtual machines suffer a system failure or corruption, we can click to restore the
snapshot. Remember, a newly restored virtual machine is of settings without the second hard drive. So
we need add back the second hard drive. Just follow the steps above to accomplish this.

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In the window pop up, click Restore to start:

112
4 The vPoint Console & User Accounts Setting Up

vPoint Console is the VM and User Account management center for Diana. We can use it to set up user
accounts and assign virtual machines to the users.

Double click “vPoint Console” icon to open it:

113

Legends and functions of vPoint Console:

Button for stopping vPoint: when vPoint is running, click on this button will stop the
running of vPoint; when vPoint is stopped, this button will be a “start” button (a
triangle), and click on it will start vPoint.

VM refresh button: if a new VM is created while vPoint is in running status, we can use
this refresh button to include this new VM to the control of vPoint, thus it can be
assigned to Diana users.

vPoint user accounts data import button.

Create multiple VMs by importing.

VM power on button: if VMs need to be powered on before Diana users logging in, we
can select those VMs (the Select column) and then click on this power on button.

VM power off button: use this button to power off selected VMs.

VM name This column shows the name of VM

OS Type This column shows the type of VM operation system

32/64 This column shows the version of VM operation system, 32bit or 64bit
 This column show the status of VM: a grey square stands for Power Off, while a green
Status
dot is for Power On.

Terminal This column shows whether this VM is connected by a Diana terminal or not.

This column shows whether this VM is in the control of vPoint or not. When the status is
“Lock”, we can click on it to unlock the VM from vPoint control. After that, the VM is
Locked back to the control of VirtualBox Manager, thus we can use VirtualBox Manager to make
changes to the settings of VM or other maintenance work. When it is done, we can click
this column again to lock this VM to vPoint so that it can be available to Diana users.

This column is used to make selection of VMs. Selected VMs can be powered off or
Select powered on (depending on their current status) by click on the VM Power On button or
VM Power Off button.

When a VM is crashed (blue screen, freezing, etc), we can click on Reset button to power
Reset
off it.

“Local Host”: click on it will show the list of all VMs hosted on this server. In picture below, we can see
four VMs there.

114
4.1 Create Diana accounts

“User Account”: there are two types of User Accounts. One is “Administrator”, while the other is
“Users”. Administrator by default has access to all VMs. “Users” have only access rights to the VM(s)
assigned to him.

Right click on “Administrator”. In the pop-up, choose “New Administrator”:

115

A new user unnamed will show in the list:

116
Click on the name to change name. In this example, we change it to “sunde”, type in password, and
then click on “OK” to save:

117

“Users” are common Diana users who only have access rights to those VMs that have already assigned
to them. The steps to create User are the same as those of creating “administrator” users. Right click
on “Users”. In the pop-up, choose “New User”:

118
When a User is created, choose the VM to be assigned to him in “Machine(s) denied to be accessed”
list, and then click on the key to move it to the “Machine(s) allowed to be accessed” list.

Normally, we only need to assign only one VM to one Diana user. Of cause, you can also assign
multiple VMs to a certain Diana user.

119

4.2 The usage of refresh button

The vPoint service starts automatically when the operating system starts. If we create new virtual

machine, finish the setting of the virtual machine, we can click refresh button to add the virtual
machine to vPoint VMs list.

Attention: before you click refresh button, make sure the virtual machine is powered off in VirtualBox.
4.3 Create multiple VMs by importing

Attention:

Make sure the space is enough for the virtual machines you want to import, if one virtual machine takes
10GB, for 10 virtual machines, you ‘d better choose a space more than 120GB as the VM folder.

And, remember to generate a random MAC address for every virtual Machine in VirtualBox manager
after you have imported the Virtual Machine, to avoid any possible IP address conflict.

Open vPoint Console, and make sure the vPoint service is started like this status “ ”,

click “ ” to open “Create multiple VMs by importing”:

120
Click to browse the path where you have put the ova file:

121

Choose the ova file that you want to import and click open. Make sure there is no blank in the path of
ova files. For example, “C:\ovafile” is OK, “C:\ova file” doesn’t work:

122
Click to select the folder where to store these virtual machines, make sure there is no
blank in the path too.

Select the type of Virtual Hard Disk, vmdk is the default type of Virtual Hard Disk, other type is OK too.

Set the number of CPUs and Ram size for Virtual Machine. The biggest RAM size is 8092.

Set the number of VM you want to import, and input the Prefix of VM name.

When you finish the setting, click “OK” to start import process.

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Importing, it will take 3-5 minutes for one Virtual Machine:

124

After the import process finished, open VirtualBox Manager, you need to generate a new random
MAC address in the network setting for every virtual machine to avoid any possible IP address conflict.

125
After you generate a new MAC address, you can start the Virtual Machine and change the Computer
name in Virtual Machine:

126
4.4 Import user accounts data

Attention:

You must create the virtual machines before importing user accounts, and make sure the virtual
machines name is input correctly in the profile.

Make sure every virtual machine runs normally in VirtualBox manager, then power off all the virtual

machines in the VirtualBox manager. In vPoint console, click to refresh the VM list.

127

Open the file which is in the compressed vPoint installation package.

For example, if you want to import 10 users’ data, set Num=10.

Then you need to set the users’ name, for example “user1, user2, user3...”, and set the password for
these users, for example “123”.
At last, you need to set the VM name which the user can access, make sure the VMs have been created
in VirtualBox and listed in vPoint console, if this user can access more than one VM, the name can be
separate by comma, for example, “Account1=user1;123; win71,win72,win73;”,then user1 can access
win71,win72,win73, three VMs.

128

When you finish editing the profile, you can click in vPoint console to browse the profile, and open
this file, then the users’ data is imported.

129
The users’ data has been imported:

130
5 Setting Up of Diana Terminal

Please make sure that you have connected monitor, keyboard, mouse, and Ethernet cable to Diana
Terminal before you power on Diana. “Server List” will show up when Diana is powered on and
initialized.

131
Server with name “sunde-PC” as shown in the list is the Host PC (Server) on which we have installed
vPoint. Choose it and click “Log In”.

Enter “User Name” and “Password” and then press “Confirm”:

132
The coming up new window show all the virtual machines which have been assign to user “sunde”.
Picture 133:

133

Choose one virtual machine from the list and then click “Connect”. You will now be connected to this virtual
machine. If its original status is “Power Off”, a “Connect” click will automatically start the virtual machine.
Picture below shows the “Setup” page of Diana. You can press “Setup” button as shown in Picture 131 to
come to this page.

134

Here users can set up the way Diana getting its IP address, screen resolution, language, Server IP, etc.
6 How to uninstall vPoint 1.1.0.10

There are two ways to uninstall vPoint. One is to run vPoint Installation Package and when the following
window pops up, choose “Remove” to uninstall vPoint. The other way is to go to “Control Panel”, and then
“Programs and Features”. From the program list, find “vPoint” and click on it.

When it starts, choose “Remove”, and then click “Next”:

135

Click “OK” to confirm un-installation:

136
Uninstalling process will begin. VirtualBox will also be removed (if you want to reinstall vPoint later,
you can keep VirtualBox). Click “Next” to continue:

137

Select Remove:

138
Click “Remove”:

139

Click “Ignore”:

140
Click “Finish”:

141

Click “No” to restart later:

142
When the vPoint uninstall process complete, you can click “Finish” to restart:

143
7 Appendix I: Add “Shared Folders” to the virtual machine

In production environment, we may need to have a storage space where all users (virtual machines)
can access files which are shared among all the users (or group of users). In the VDI solution, we can
achieve this by creating a “shared folder” in the host PC (Server) hard drive and then share it among the
users (or group of users).

In the settings page of virtual machine, click on “Shared Folders”, and then click on the Add symbol:

144

Choose the location:

145
Browse the folder and click “OK”:

146

Choose “Auto-mount”. Then click “OK” to finish:

147
We can see in the “Folders List”, the folder we’ve just chosen is shown:

148

Start the virtual machine, we can see “sharedfolder ( \\vboxsrv) (F:)” as Network Drives:

149
8 Appendix II Modify the image quality of Diana

When playing high-definition video, the Diana will take up a lot of network bandwidth. So the vPoint
server compresses the video signal before sending it to Diana. The default compression ratio is 60%.
However, if only few Diana play video, we can adjust this value to a maximum of 100%.

Open the VirtualBox installation path: C:\Program Files\Oracle\VirtualBox, there is a profile

“ServerProperty”.

150

Open the profile “ServerProperty” with notepad.

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“[ImageQuality]” refer to the image quality of Diana. Quality=60 is the default value, we can change it
to any higher value like 65, 70, 80, 90 or 100 the most. Restart the server to take effect.

152

The effect of the other parameters in ServerProperty :

=0, the virtual machines will not

=1, all the virtual machines start
MachineOpenMode automatically start when the server
automatically when the server powers on.
powers on
=1~60 (minutes), the virtual machine will
=-1, the virtual machine never shut
shut down if the Diana terminal
ShutDown down no matter how long the Diana
disconnected from it for more than the time
terminal disconnected from it
set