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APPENDIX M

Findings: Student Satisfaction with Specific Library Services

Chart M (i)

User Friendly Library Setup

5% 5%
24%
18%

48%

Strongly Agree Agree Agree with Doubts


Disagree Strongly Disagree

Chart M (ii)

Satisfaction w ith information about


course m aterial

8% 11%
11%

40%
30%

Strongly Agree Agree Agree with Doubts


Disagree Strongly Disagree

Chart M (iii)
Useful Online Inform ation

14% 9%

14%

36%

27%

Strongly Agree Agree Agree with Doubts Disagree Strongly Disagree

Student Satisfaction with Libraries / Charts 143


APPENDIX M

Chart M (iv)

Satisfaction w ith tim e to receive


m aterial

12% 9%
12%
29%

38%

Strongly Agree Agree Agree withDoubts Disagree Strongly Disagree

Chart M (v)

Ease of us e of Library Com puter Catalogue

7% 16%
13%

28% 36%

Strongly Agree Agree Agree with Doubts Disagree Strongly Disagree

Chart M (vi)

Satisfaction w ith online resources

11% 12%
14%

36%
27%

Strongly Agree Agree Agree with Doubts Disagree Strongly Disagree

Student Satisfaction with Libraries / Charts 144


APPENDIX M

Chart M (vii)

Satisfaction w ith IT Assistance

11% 13%
5%

26%
45%

Strongly Agree Agree Agree with Doubts


Disagree Strongly Disagree

Chart M (viii)

Satisfaction w ith Softw are

9% 19%
15%

16%
41%

S trongly Agree Agree Agree with Doubts


Disagree Strongly Disagree

Chart M (ix)

Satisfaction w ith num ber of computers

12%
24%
9%

19%
36%

Strongly Agree Agree Agree with Doubts Disagree Strongly Disagree

Student Satisfaction with Libraries / Charts 145