S A L E S F O R C E P R O F I C I E N C Y PA C K

F O R A D M I N I S T R AT O R S

OVERV IE W
Learn the fundamentals of being a Salesforce Admin – in just 30
days! The Salesforce Proficiency Pack for Administrators is a blended, D U R AT I O N
prescriptive, expert-led training program that gives you a 30-day plan to 30 days, with 1-2 hrs/day
learn what you need to be an awesome Salesforce Administrator, and
fast tracks you to the Salesforce Certified Administrator certification. D E L I V E R Y F O R M AT
The program is a mix of engaging bite-sized Trailhead content and live The Salesforce Proficiency
coaching from Salesforce Certified instructors. Twice a week, you will Pack for Administrators is a
combination of expert-led
have the opportunity to tune in and review each week’s learning with
virtual classroom sessions,
your instructor and the chance for Q&A with fellow students.
and Trailhead learning
The program includes a certification practice exam voucher and a
modules.
voucher to sit for the Salesforce Certified Administrator exam.
C E R T I F I C AT I O N
Salesforce Proficiency
Q UICK FAC T S Pack for Administrators
•• Self-paced online path to certification is recommended as
•• No travel required, so it doesn’t conflict with other work preparation for the
•• A fraction of the cost of traditional expert-led training Salesforce Certified
Administrator exam.

W H O S H O U L D TA K E T H I S C O U R S E ?
REGISTER NOW Ò
The Salesforce Proficiency Pack for Administrators is designed
for anyone who wants to learn the ins and outs of Salesforce
administration with a flexible self-paced learning schedule.

© 2017 salesforce.com, inc. All rights reserved. 10/2017

S A L E S F O R C E P R O F I C I E N C Y PA C K
F O R A D M I N I S T R AT O R S

W H E N YO U CO M P L E T E T H I S P R O G R A M ,
YO U W I L L B E A B L E T O :
•• Navigate Salesforce and personalize your experience •• Customize Salesforce, including page layouts, fields,
•• Give your data structure with objects, fields, and tabs, and business processes

relationships •• Create a secure Salesforce environment
•• Identify the steps to set up and/or maintain a user •• Maintain and import clean data 

•• Explain the various organization security options •• Create high-value reports and dashboards 

•• Describe the features and capabilities of the •• Set up workflow automation 

Salesforce sharing model •• Maintain a Salesforce organization, responding to
•• Given a scenario, apply the appropriate security common business requirements, and performing
controls administrative functions using the current version of
•• Describe the various settings and permissions a Salesforce
profile controls
•• Troubleshoot common user access and visibility
issues
•• Recall the various UI features that an administrator
controls

LEARN EARN CONNEC T C O N TA C T U S

Learn at your own pace, Earn points, badges, and Connect with fellow sfdc.co/learnsalesforce /SalesforceTrailhead
from our experts, and skill-based credentials Trailblazers to learn, inspire, 1 (877) 872-4610 @Trailhead
your peers. that grow your resume. and blaze new trails.

© 2017 salesforce.com, inc. All rights reserved. 10/2017