Seminar Report

On
“Ethics in Information Technology
and
E-Commerce”

Submitted to: submitted by:

Ms. Anju puri Karampaul singh
MBA 2nd (4th sem.)
5882 (c)

School of management studies

Punjabi university, patiala
http://www.fms-marketing-blog.com/?p=182
— http://www.economywatch.com/world-industries/fmcg.html
—http://rajeshaithal.blogspot.com/2010/03/rin-vs-tide-ad-ethical.html
—http://wikitp.blogspot.com/2009/11/stereotyping-in-indian-ads_5486.html
—http://www.hindu.com/edu/2004/12/13/stories/2004121301200401.htm
—http://ramanuj.blogspot.com/2005/09/fmcg-ethics.html
—http://www.themarketers.in/?p=1078
—http://www.jstor.org/pss/2488823
—http://drypen.in/branding/dominos-is-back-on-the-advertising-circuit-khushiyon-ki-
home-delivery.html
—http://www.livemint.com/2008/01/02222234/FMCG-firms-pulled-up-for-misle.html
—http://ezinearticles.com/?Deceptive-Advertising---An-Essay&id=5155830
—http://en.wikipedia.org/wiki/False_advertising#Other_deceptive_methods
http://en.wikipedia.org/wiki/Ethics

http://dictionary.reference.com/browse/ethics

http://en.wikipedia.org/wiki/Electronic_commerce

http://www40.homepage.villanova.edu/sally.scholz/Ethics%20Initiative.htm

http://www.amazon.com/Case-Studies-Information-Technology-Ethics/dp/0130991503

https://springerlink3.metapress.com/content/k41v617765863064/resource-
secured/?target=fulltext.pdf&sid=f2dyop3yrvvtuvujp2cqsima&sh=www.springerlink.co
m

http://www.google.co.in/#hl=en&biw=1362&bih=564&q=unethical+cases+in+india+in+I
T&aq=&aqi=&aql=&oq=&fp=d9d248e6ee8ba4fe

http://goindia.about.com/od/annoyancesinconveniences/tp/Most-Common-Scams-in-
India.htm

http://www.ibef.org/industry/informationtechnology.aspx
http://en.wikipedia.org/wiki/Association_of_Information_Technology_Professionals

http://en.wikipedia.org/wiki/Information_technology

IT professionals perform a variety of functions (IT Disciplines/Competencies) that range from

installing applications to designing complex computer networks and information databases. A
few of the duties that IT professionals perform may include data management, networking,
engineering computer hardware, database and software design, as well as management and
administration of entire systems. Information technology is starting to spread farther than the
conventional personal computer and network technology, and more into integrations of other
technologies such as the use of cell phones, televisions, automobiles, and more, which is
increasing the demand for such jobs.
 Case studies

1. A senior student in Dublin, Shane Fitzgerald placed a fake quote in www.wikipedia.org under
a famous dead musician, Maurice Jarre’s biography for his experiment study. To his surprise
the bogus quote was copied and paste in the obituary and articles about Jarre. Only a few weeks
later upon his admission that the writers found out that it was a hoax. Also, this brings up the
social responsibility of content providers in presenting reliable information.

2. Another case is the Missouri’s family Christmas card photo. The photo was published by the
wife in her personal Face book account and blog. To her surprise their family photo was then
edited and was used as an advertisement photo by Czech store without her or her husband’s
permission. The store owner thought the picture was computer generated and admitted the
mistake.

3.Phishing Scams with Mail appearing to come from Genuine Website -Email could appear to
come from say ICICI Bank asking to verify account. On click user is taken to a webpage looking
exactly similar to ICICI website. User is asked to change password, submit mobile number etc .
His user Id, password, mobile number etc gets stolen. The criminals then logs into bank account
and transfersmoney.

4.State of Tamil Nadu Vs Suhas Katti - The Case of Suhas Katti is related to posting of obscene,
defamatory and annoying message about a divorcee woman in the yahoo message group. E-
Mails were also forwarded to the victim for information by the accused through a false e-mail
account opened by him in the name of the victim. The posting of the message resulted in
annoying phone calls to the lady in the belief that she was soliciting. Based on a complaint made
by the victim in February 2004, the Police traced the accused to Mumbai and arrested him within
the next few days. The accused was a known family friend of the victim and was reportedly
interested in marrying her. She however married another person. This marriage later ended in
divorce and the accused started contacting her once again. On her reluctance to marry him, the
accused took up the harassment through the Internet. The Defence argued that the offending
mails would have been given either by ex-husband of the complainant or the complainant her
self to implicate the accused as accused alleged to have turned down the request of the
complainant to marry her.

5.Pune Citibank MphasiS Call Center Fraud – in this scam the amount of US $ 3,50,000 from
accounts of four US customers were dishonestly transferred to bogus accounts. This will give a
lot of ammunition to those lobbying against outsourcing in US. Such cases happen all over the
world but when it happens in India it is a serious matter and we can not ignore it. It is a case of
sourcing engineering. Some employees gained the confidence of the customer and obtained their
PIN numbers to commit fraud. They got these under the guise of helping the customers out of
difficult situations. Highest security prevails in the call centers in India as they know that they
will lose their business. There was not as much of breach of security but of sourcing engineering.
All accounts were opened in Pune and the customers complained that the money from their
accounts was transferred to Pune accounts and that’s how the criminals were traced. Police has
been able to prove the honesty of the call center and has frozen the accounts where the money
was transferred.
6.Chandigarh, February 20 The Cyber Crime Investigations Cell of the Chandigarh Police’s
Crime Branch arrested one Jatinder Singh Marok, who works as a process executive with the
IDS Infotech Limited in Phase VIII, Mohali, on Wednesday on the charges of uploading an
obscene profile of a girl on the networking website, Orkut.

7.Official website of maharastra govt. hacked -MUMBAI, 20 September 2007 — IT experts

were trying yesterday to restore the official website of the government of Maharashtra, which
was hacked in the early hours of Tuesday. Rakesh Maria, joint commissioner of police, said that
the state’s IT officials lodged a formal complaint with the Cyber Crime Branch police on
Tuesday. He added that the hackers would be tracked down. Yesterday the website,
http://www.maharashtragovernment.in, remained blocked.Deputy Chief Minister and Home
Minister R.R. Patil confirmed that the Maharashtra government website had been hacked. He
added that the state government would seek the help of IT and the Cyber Crime Branch to
investigate the hacking.The state government website contains detailed information about
government departments, circulars, reports, and several other topics. IT experts working on
restoring the website told Arab News that they fear that the hackers may have destroyed all of
the website’s contents.According to sources, the hackers may be from Washington. IT experts
said that the hackers had identified themselves as “Hackers Cool Al-Jazeera” and claimed they
were based in Saudi Arabia. They added that this might be a red herring to throw investigators
off their trail. According to a senior official from the state government’s IT department, the
official website has been affected by viruses on several occasions in the past, but was never
hacked. The official added that the website had no firewall
8.Three people held guilty in on line credit card scam - Customers credit card details were
misused through online means for booking air-tickets. These culprits were caught by the city
Cyber Crime Investigation Cell in pune. It is found that details misused were belonging to 100
people. Mr. Parvesh Chauhan, ICICI Prudential Life Insurance officer had complained on behalf
of one of his customer. In this regard Mr. Sanjeet Mahavir Singh Lukkad, Dharmendra Bhika
Kale and Ahmead Sikandar Shaikh were arrested. Lukkad being employeed at a private
institution, Kale was his friend. Shaiklh was employed in one of the branches of State Bank of
India .According to the information provided by the police, one of the customer received a SMS
based alert for purchasing of the ticket even when the credit card was being held by him.
Customer was alert and came to know something was fishy; he enquired and came to know about
the misuse. He contacted the Bank in this regards. Police observed involvement of many Bank's
in this reference. The tickets were book through online means. Police requested for the log
details and got the information of the Private Institution. Investigation revealed that the details
were obtained from State Bank of India . Shaikh was working in the credit card department; due
to this he had access to credit card details of some customers. He gave that information to Kale.
Kale in return passed this information to his friend Lukkad. Using the information obtained from
Kale Lukkad booked tickets. He used to sell these tickets to customers and get money for the
same. He had given few tickets to various other institutions.

9.Online credit card fraud on E-BAY- Bhubaneswar: Rourkela police busted a racket involving
an online fraud worth Rs 12.5 lakh. The modus operandi of the accused was to hack into the
eBay India website and make purchases in the names of credit cardholders. Two persons,
including alleged mastermind Debasis Pandit, a BCA student, were arrested and forwarded to the
court of the subdivisional judicial magistrate, Rourkela. The other arrested person is Rabi
Narayan Sahu. Superintendent of police D.S. Kutty said the duo was later remanded in judicial
custody but four other persons allegedly involved in the racket were untraceable. A case has been
registered against the accused under Sections 420 and 34 of the Indian Penal Code and Section
66 of the IT Act and further investigation is on, he said.While Pandit, son of a retired employee
of Rourkela Steel Plant, was arrested from his Sector VII residence last night, Sahu, his associate
and a constable, was nabbed at his house in Uditnagar.Pandit allegedly hacked into the eBay
India site and gathered the details of around 700 credit cardholders. He then made purchases by
using their passwords.he fraud came to the notice of eBay officials when it was detected that
several purchases were made from Rourkela while the customers were based in cities such as
Bangalore, Baroda and Jaipur and even London, said V. Naini, deputy manager of eBay.The
company brought the matter to the notice of Rourkela police after some customers lodged
complaints.Pandit used the address of Sahu for delivery of the purchased goods, said police. The
gang was involved in train, flight and hotel reservations. The hand of one Satya Samal, recently
arrested in Bangalore, is suspected in the crime. Samal had booked a room in a Bangalore hotel
for three months. The hotel and transport bills rose to Rs 5 lakh, which he did not pay. Samal
was arrested for non-payment of bills, following which Pandit rushed to Bangalore and stood
guarantor for his release on bail, police sources said.

10. there is also a case was happened with me , 1 month ago there I received a e-mail from a
address named - City link Courier service <courierservice_citylink@yahoo.com.hk>
, in this e-mail they send me that I have won of £480,000.00 GBP (Four Hundred and Eighty
Thousand Great British Pounds Sterling only) and please send your personal details to us , and
our officers are coming to give you your reward . and they have told that please deposit the
international duty rupees- 25,000 in the account .