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Subscriber’s use of the Service is subject to the following rules and guidelines contained in this policy.
This policy is designed to ensure that Subscriber’s use of the Service does not break any law, hinder the
efficient operation of Service Provider’s network, and interfere with the rights of other subscribers and
other internet users.
Subscriber shall be responsible for ensuring that his/her use of the Service and internet account (if any)
complies with this policy. Subscriber shall also be responsible for any use of the Service by any person
who gains access to the Service or Subscriber’s internet account (if any)even if such access and use was
done with or without Subscriber’s knowledge or consent,.
Should Subscriber become aware of any violations of this policy by other subscribers, Subscriber should
contact Service Provider at Service Provider’s Customer Service Hotline (+632 7301000) or 211 via
Subscriber’s Globe Mobile, Globe Stores or Subscriber’s account manager .
ILLEGAL OR PROHIBITED ACTIVITIES Subscriber agrees to use the Service only for the purpose
agreed under this Agreement. Subscriber must not use the Service for any Prohibited Activity/ies, whether
local or international.
“Prohibited Activity/ies” include (but are not limited to) the use of the Service for:
(i) Any activity constituting cybercrime offenses under applicable law;
(ii) Any of the following activities:
(a) Using the Service to obtain or attempt to obtain unauthorized access to any computer,
system or network;
Accordingly, if Subscriber does not have authorization, Subscriber must not (nor attempt to): (i) access,
monitor or use any data, systems or networks, (ii) probe, scan or test the vulnerability of a system or
network, (iii) breach any security or authentication measures for a system or network, (iv) access the
account or private information of any other person or entity, (v) access any server in violation of any
acceptable use policy of that server.
(b) Using (or attempting to use) or distributing tools designed to compromise security including, but not
limited to, password guessing programs, cracking tools, packet sniffers or network probing tools; (c)
Knowingly transmitting or disseminating any information or software which contains a
virus or other harmful feature; (d) Using (or attempting to use) the Service in a manner that may
interfere with the technical operation of the Service or any other computer system, network or
telecommunications services, including (but not limited to) denial of service attacks, flooding of a
network, overloading a Service, improper seizing and abuse of operator privileges and attempts to ‘crash’
a host; or (e) interfering (or attempting to interfere) with the regular workings of Service Provider’s
systems or network connections.
(iii) Accessing, posting, reproducing or disseminating content which may be identified or classified as
contrary to law, regulation, industry code of practice, good customs, public morals, or public policy,
including, without limitation, content/material containing (a) excessive physical and/or sexual violence,
implied or simulated sexual activity, or materials which deal with issues or
contain depictions that require an adult perspective, (b) detailed instruction in crime, violence or drug use,
child pornography, bestiality, excessive violence or sexual violence, and/or (c) real depictions of actual
sexual activity or criminal activities;
(iv) Accessing, posting, producing, reproducing, or disseminating content which violates the copyright or
other intellectual property rights of other persons/entities. You assume all risks regarding the
determination of whether such infringing material is in the public domain;
(v) Accessing, posting, reproducing or disseminating content that defames, harasses or abuses any
person or violates any data protection or privacy law or regulation;
(vi) Any fraudulent activity, multi-level marketing scheme, pyramiding scheme or other illegal
soliciting schemes;
(vii) Any other fraudulent activity punishable by law, including impersonating any person or entity
or forging anyone else’s digital or manual signature; and/or
(viii) Any activity that constitutes a Bypass or Simple Resale. These are activities where a subscriber
resells or uses the Service in violation of existing laws for an illegal purpose or uses the Service as part of
ringback, dialback, or similar operation, or avails of ringback, dialback, or similar services utilizing the
Services provided to subscribers.
SECURITY Subscriber shall be responsible for any misuse of the Service, as set out in the preceding
clause and shall take reasonable steps/precautions to ensure that unauthorized persons do not gain access
to the Service and Subscriber’s Internet account (if any).
Subscriber shall be solely responsible for the security of any device he/she chooses to connect to the
Service including any data stored on that device. Subscriber shall have full control and responsibility for
ensuring the security and confidentiality of any software application, codes, passwords, IDs, and the like
used with the Service. Subscriber agrees and acknowledges that any and all transmission made either
through voice calls, Short Messaging Service (SMS) and, data/content originating from his/her account
shall be conclusively presumed to be Subscriber’s transmissions and has been authorized by Subscriber.
Further, Subscriber acknowledges that it is his/her sole obligation and responsibility to obtain the consent
of all recipients of transmissions made using the Service.
For security purposes, Service Provider recommends against enabling file or printer sharing of any sort
and further recommends that any file or service made available for remote access be protected with a
password or other appropriate measures to prevent unauthorized access. Subscriber must immediately
notify Service Provider of any unauthorized or attempted unauthorized use of the Service and any other
breach or attempted breach of security.
SOFTWARE APPLICATION Subscriber acknowledges and agrees that he/she will ---(a) use the
software application provided and installed by Service Provider (”Application”) on Subscriber’s Device
or CPE in a proper manner and will not re-configure or tamper with the Application as stated in the
relevant software license agreement or user’s guide; (b) not allow the installation of the Application to
any other Device, CPE, personal computer, or any other storage device such as a network server unless
covered by the relevant software license agreement; (c) not, without Service Provider’s prior written
consent, resell or transfer, rent, lease or lend the use of the Application; and (d) not reverse engineer,
decompile, or disassemble the Application.
Subscriber agrees to promptly report to Service Provider any problem with or damage to the Application,
as well as any circumstances or act of other persons which Subscriber may reasonably believe may cause
damage to the Service.
RISKS OF THE INTERNET Some activities that Subscriber can perform when accessing the Internet
may be harmful or may cause loss to Subscriber or to other people that may access the Service, or
Subscriber’s Device or CPE. Such activities include (but are not limited to): (i) downloading content
(including receiving emails) from the Internet which may introduce viruses or other harmful features to
Subscriber’s Device or computer, (ii) purchasing goods or services using the Internet, (iii) transmitting
confidential information over the Internet (such as Subscriber’s credit card number or other personal
information), or (iv) accessing and viewing content on the Internet or otherwise available through the
Service that may be offensive to some individuals, or inappropriate for children (for example, it is
possible to obtain access to content that is pornographic, offensive and/or unsuitable for children).
Subscriber bears all risk associated with the activities referred to in the preceding paragraph, and Service
Provider does not have any liability for any claims, losses, actions, damages, suits or proceedings arising
out of or otherwise relating to such activities.
Subscriber may minimize the risk of accessing illegal or offensive content as well as managing use of the
Internet by using a filtering solution. Service Provider may provide access to one or more of these
filtering solutions at a reasonable cost to Subscriber as part of the Service.
CONTENT PUBLISHING Subscriber shall be solely responsible for any content that he/she publishes via
websites, email, newsgroups, online forums or other publishing mediums accessed via the Service.
Accordingly, Subscriber undertakes that he/she will:
(i)
not publish (via websites, email, newsgroups or other publishing mediums accessible vie the Service) any
content/material when such publication may be classified as a Prohibited Activity; and (ii)
take appropriate precautions to prevent minors from accessing or receiving any content published by
Subscriber that may be inappropriate for them. Such precautions include implementing a restricted access
system or the use of appropriate warnings and/or labelling systems in respect of content which is likely to
be considered unsuitable for children.
Service Provider reserves the right to block access to, to remove, or to refuse to post any content, in whole
or in part, that Service Provider, in its sole discretion, deem to be offensive, indecent, or otherwise
inappropriate regardless of whether such content or its dissemination is unlawful. This includes (but is not
limited to) obscene material, fraudulent or deceptive statements, threatening, intimidating or harassing
statements, or material which violates the privacy rights or intellectual property rights of others, or is
likely to be defamatory of another person.
Service Provider reserve the right to remove certain prohibited or potentially prohibited content from its
servers or to prevent users from accessing certain Internet content. Service Provider may take any steps
necessary in order to ensure compliance with any relevant industry code of practice, or notification or
direction from third parties, including removing any content (including part or all of a website) from its
servers, blocking access to newsgroups, closing or suspending Subscriber’s account, filtering the Internet
content made available to Subscriber or restricting access to a particular website. Service Provider may
take these steps at any time and without notice to Subscriber.
Service Provider reserves the right that allows copyright owners or their agents to direct Service Provider
to remove copyrighted materials from Service Provider’s servers or to prevent users from accessing such
copyrighted materials. Service Provider may take any steps necessary in order to ensure compliance with
a notification from a copyright owner or their agent, including removing any content (including part or all
of a website) from its servers, closing or suspending Subscriber’s internet account, filtering the Internet
content made available to Subscriber or restricting access to a particular website. Service Provider may
take these steps at any time and without notice to Subscriber.
Service Provider is under no obligation to monitor transmissions or published content on the Service.
However, Service Provider (or any of its agents) have the right to monitor such transmissions or
published content from time to time to ensure that Subscriber is complying with the terms of this policy,
and to disclose that content as required.
By using the Service to reproduce, publish, display, transmit or distribute content, Subscriber warrants
that the content complies with this policy and authorizes Service Provider (or its agents) to reproduce,
publish, display, transmit and distribute such content as necessary for Service Provider to deliver the
content in a timely manner.
ELECTRONIC MESSAGING AND SPAM Subscriber must not use the Service to send spam, scam
messages, or bulk and/or unsolicited texts or messages. For avoidance of doubt, “spam” means
unsolicited texts and broadcasts for the purpose of offering services, selling products, or otherwise
disseminating information about a promo, event or advocacy sent from any device and/or application,
whether or not such messages include accurate sender information or contains an unsubscribed facility.
”Scam messages,” on the other hand, means unsolicited and fraudulent and/or bogus texts or messages
with the purpose of getting any form of gain or benefit from the recipient thereof, whether the sender is
known to the recipient or not.
Spam and/or scam messages include, but is not limited to, commercial advertising, informational
announcements, chain letters, and political or religious messages. Subscriber must only send such
messages to those individuals who have explicitly requested it.
We have responsibilities under the NTC Memorandum Circular No. 03-03-2005, as amended by NTC
Memorandum Circular Nos. 03-03-2005A and 04-07-2009 (Rules and Regulations on Broadcast
Messaging Service) to take steps which attempt to minimize the amount of spam. To assist Service
Provider in minimizing the amount of spam and scam, Service Provider may (i) restrict Subscriber’s
ability to send and/or forward spam/scam emails, texts or messages; (ii) limit Subscriber’s access to the
Service to a closed user group relevant to Subscriber’s use of the Service; (iii) scan Service Provider’s
allocated IP address ranges for misconfigured mail and proxy servers and suspend Subscriber’s Service if
Subscriber fails to rectify any problem found within a reasonable period.
Service Provider may also require Subscriber to take actions to comply with, or which assist Service
Provider to comply with NTC Memorandum Circular No. 03-03-2005, as amended by NTC
Memorandum Circular Nos. 03-03-2005A and 04-07-2009 (Rules and Regulations on Broadcast
Messaging Service).
The Service must not be used to: (i) send messages to any individual or entity who has indicated the
he/she/it does not wish to receive messages from Subscriber, or (ii) collect or redirect responses from
unsolicited messages sent from accounts on other Internet hosts or messaging services which violate this
policy, or the equivalent policy or any other policy of any other Internet service provider or website.
Moreover, unsolicited messages sent from accounts on other Internet hosts or messaging services may not
direct the recipient to any website or other resource that uses Service Provider’s network.
Subscriber must not: (i) obscure, alter or delete the source of the messages that he/she sends or forge
message headers, (ii) send numerous copies of the same or substantially similar messages, or send very
large messages or files, to a recipient with the intent to disrupt a server or account (for example, ‘mail
bombing’), (iii) send chain letters, whether or not the recipient wishes to receive such mailings.
Service Provider shall not be responsible for forwarding or storing messages sent to any account that has
been suspended or cancelled. Such messages may be returned to sender, ignored, deleted, or stored
temporarily at Service Provider’s sole discretion.
ONLINE FORUMS In addition to the previous clauses, messages posted by Subscriber to online forums
must comply with the written charters for that forum. Subscriber shall be responsible for determining the
policies of a given forum before posting a message to it. Data files may only be posted to online forums
that specifically permit this.
Posting or cross-posting the same or substantially similar messages to more than eight online forums is
prohibited.
Subscriber must not disrupt or attempt to disrupt online forums by posting a large number of messages
that contain no substantive content. Disruption occurs when normal discussion in the group is
significantly hindered.
Subscriber must not use the Service to connect to an online forum from which Subscriber has been
previously banned.
RESALE OR BUNDLING OF SERVICE Subscriber agrees not to resell, redistribute the Service or any
portion thereof to any party, whether temporary or permanent, for value, or allow any such other party to
occupy, use, and/or gain access to the Service without Service Provider’s written consent.
Subscriber further agrees that he/she will not use the Service as part of another telecommunication service
or as a medium of promotion, publicity for any campaign for whatever purpose, of whatever nature, by
whatever name called which is likely to generate a change in the usage of the services in excess of his/her
daily usage of the service, and/or likely to cause congestion in Service Provider’s network.
VIOLATION OF ACCEPTABLE USE POLICY If Subscriber, or someone with access to the Service,
uses the Service in a way that Service Provider reasonably believes violates this policy, Service Provider
may take any responsive action it deems appropriate.
Such actions may include (but are not limited to) temporary or permanent removal of content and content
publishing capabilities, filtering of Internet transmissions and the immediate disconnection, suspension or
cancellation of all or any portion of the Service.
Service Provider may take any other legal or technical action it deems appropriate to identify offenders or
violators of this policy, including taking action against offenders to recover the costs and expenses of
identifying them. If Subscriber’s use of the Service causes loss to third parties and Service Provider is
required to pay compensation, Service Provider may require Subscriber to reimburse Service Provider.
Service Provider is not obligated to regularly monitor Subscriber’s usage of the Service (including any
content posted, disseminated or accessed by Subscriber); however Service Provider reserves the right to
monitor Subscriber’s use of the Service to identify violations of this policy, and to protect its network, the
other users of the Service, and other Internet users.
Service Provider reserves the right to investigate any use of the Service that it reasonably suspects
violates this policy, including the gathering of information from the users involved and the complaining
party, if any, and examination of transmissions and material on Service Provider’s servers and network.
During an investigation, Service Provider may suspend the internet accounts involved, interrupt
transmissions and/or remove material that it reasonably believes potentially violates this policy.
In order to enforce this policy, Subscriber authorizes Service Provider (or its agents) to cooperate with the
law enforcement authorities in the investigation of suspected criminal violations and system
administrators at other Internet service providers or other network or computing facilities. Such
cooperation may include Service Provider providing, for example, the username, IP address or other
identifying information about a user.
Upon cancellation of Subscriber’s internet account, Service Provider is authorized to delete any files,
programs, data, and email messages associated with Subscriber’s account.