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UH11 Series-6kVA/10kVA
User Manual
E1-20010916-C-1.0
E m e r s o n Ne t w o r k Po w e r Co . , Lt d .
iTrust Online UPS
UH11 Series-6kVA/10kVA
User Manual
Manual Ver : E1-20010916-C-1.0
Publication State: Standard
BOM: 31010810
Homepage:http://www.avansys.com,www.emersonnetworkpower.com
E-mail:info@avansys.com
Copyright Information
Thank you for using Emerson iTrust series UPS. UH11 series is
the latest single-phase input single-phase output intelligent online
UPS incorporating years of experience in power supply
development. As a world-leading standard UPS product, this
series delivers excellent electrical performance, is fully compliant
with safety regulations and EMC standards, features perfect
intelligent monitoring and network management, and is
well-shaped with beautiful appearance.
Readers
Conventions
Symbol
. Prohibitions
5. Please keep the air inlet and outlet unblocked. Poor ventilation
will increase the internal temperature, which will shorten the
lifetime of the UPS components, hence that of the UPS.
9. If the UPS will not be used for long, it should be placed in dry
environment. Storage temperature of standard UPS (with battery):
–20 +55 , storage temperature of long backup time UPS
(without battery): –40 +70 .
1.4 Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3
Chapter 2 Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
Chapter 3 Operation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Chapter 4 Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 39
I. Fan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 39
II. Battery Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 39
III. Keeping Air Vent Unblocked - - - - - - - - - - - - - - - - - - - - - - - - - - - - 40
V. Function Inspection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 41
Chapter 5 Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
1.1 Application
1.2 Model
iTrust series UPS has among others 6kVA and 10kVA UPS
products available, as listed below:
E1--20010916-C-1.0
2 Chapter 1 Product Introduction
Maintenance bypass
Charger
Maintenance bypass
Charger
Master UPS
E1-20010916-C-1.0
Chapter 1 Product Introduction 3
1.4 Features
E1--20010916-C-1.0
4 Chapter 1 Product Introduction
1.5.1 Appearance
Rear handle
LCD panel
Rear handle
LCD panel
Air inlet
wheel
Adjustable foot
wheel Retractable supporting rack
Air inlet Adjustable foot
Notice:
1. The rear handle is only used to push or pull the UPS, it can not be
used to lift it. Lifting the UPS by the handle will damage the UPS;
2. There are 2 retractable supporting racks at the bottom of the
10kVA UPS chassis, which are used to place the UPS securely
when necessary.
E1-20010916-C-1.0
Chapter 1 Product Introduction 5
The LCD panel consists of LCD, LED and buttons, as shown in Fig.
1-4, for the display and control of operating parameters, alarm
information and function settings.
Inverter indicator
Fault indicator
Bypass indicator
ON/SILENCE button
LCD screen
E1--20010916-C-1.0
6 Chapter 1 Product Introduction
1) Fault indicator (red): shines in the event of fault, and goes off
otherwise.
2) Mains indicator (green): shines when the mains is normal, goes off
in the event of mains failure, and flashes when the mains voltage is
outside tolerances.
1) Operating parameters
3) Function setup
E1-20010916-C-1.0
Chapter 1 Product Introduction 7
48Ah
CANCEL SET
56Ah
E1--20010916-C-1.0
8 Chapter 1 Product Introduction
IV. Buttons
Button Usage
E1-20010916-C-1.0
Chapter 1 Product Introduction 9
OVERLOAD overload
E1--20010916-C-1.0
10 Chapter 1 Product Introduction
ENABLE Enable
DISABLE Disable
CANCEL Cancel
ENGLISH English
CHINESE Chinese
E1-20010916-C-1.0
Chapter 1 Product Introduction 11
INTELLIGENT SLOT
Air vent
RS-232 DRY CONTACT
INTELLIGENT SLOT
Mains switch
Maintenance switch MAINTAIN SWITCH INPUT BREAKER
BYPASS BREAKER
Bypass switch
Maintenance switch cover
Input/output terminel block
Mains switch Terminal block cover
INPUT BREAKERBYPASS BREAKER MAINTAIN SWITCH
Bypass switch
E1--20010916-C-1.0
12 Chapter 1 Product Introduction
E1-20010916-C-1.0
Chapter 2 Installation 13
Chapter 2 Installation
1. Open the packing box and take out the UPS, be careful not to
drop it as it is heavy.
2.2 Installation
2. The distance from the rear and side panels of the UPS to the wall
or other equipment should be greater than 20cm, and the air inlets
on the front panel and at the bottom of the UPS should be kept
unblocked, so as to facilitate ventilation and heat dissipation.
Otherwise, the UPS internal temperature will rise, which will shorten
UPS lifetime.
E1-20010916-C-1.0
14 Chapter 2 Installation
4. Install the UPS in environment free of dust, volatile gas, salt, and
corrosive materials.
E1-20010916-C-1.0
Chapter 2 Installation 15
N/E
Notice:
E1-20010916-C-1.0
16 Chapter 2 Installation
terminals “+” and “-” on the UPS input/output terminal block, and
fasten the fixing screws. Be careful not to reversely connect the
positive and negative poles of the battery. The length of the
connection cables between the battery and the UPS should be as
short as possible.
Battery
Battery switch
Battery (-)
Battery (+)
Notice:
Battery connection and replacement should be carried out when the
UPS in power-off state . When conducting online replacement, be
sure not to reversely connect the battery!
E1-20010916-C-1.0
Chapter 2 Installation 17
1. Before connection, please confirm that all input and output circuit
breakers are placed to OFF;
+ _
N L L B L N
Notice:
1. To ensure reliable connection, all connection cables must use
cable lug.
2. Never reversely connect the neutral line and the live line!
3. Wall socket power can not be used as UPS input power.
Otherwise, the socket may be burned.
3. Connect the UPS output cables (live line, neutral line and ground
line) and the load power lines (live line, neutral line and ground line)
correctly to a power distribution cabinet, fasten the fixing screws,
and mount the terminal block cover of the UPS.
Note: When connecting the output cables, be sure that the neutral
line, live line and ground line are correctly and reliably connected.
For the sake of safety, the ground line must be connected before the
neutral line and live line.
E1-20010916-C-1.0
18 Chapter 2 Installation
DRY CONTACT
RS-232
INTELLIGENT SLOT
computer
RS232 cable
INPUT BREAKER
BYPASS BREAKER MAINTAIN SWITCH
2. For users who use SNMP adaptor, please follow the steps below
to install the SNMP adaptor:
Remove the screws of the SNMP adaptor slot cover, then take off
the cover, as shown in Fig. 2-5(a). Retain the cover for future use;
Insert the SNMP adaptor into the slot, and fix it with screws, as
shown in Fig. 2-5(b);
E1-20010916-C-1.0
Chapter 2 Installation 19
DRY CONTACT
RS-232
INTELLIGENT SLOT
Concentrater
INPUT BREAKER
BYPASS BREAKER MAINTAIN SWITCH
Fig. 2-5 c
E1-20010916-C-1.0
20 Chapter 2 Installation
1. Be sure that the input circuit breakers of the master UPS and
slave UPS are all in the OFF position, and neither UPS has output;
2. Remove the shorting stub between the hot standby L terminal and
B terminal of the master UPS. Retain it, as it may be used in the
future;
Note: Make sure that the neutral lines, live lines and ground lines
are correctly and reliably connected. In the case of master/slave hot
standby system adopting long backup time UPS, the master UPS
and the slave UPS should have separate external battery, i.e. They
can not share the same external battery.
Slave Master
N L L B + _ L N N L L B + _ L N
M M M
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E1-20010916-C-1.0
Chapter 2 Installation 21
E1-20010916-C-1.0
Chapter 3 Operation 23
Chapter 3 Operation
When the input mains voltage and the load are within specifications,
the load is supplied by inverter, which obtains power from rectifier;
meanwhile, the charger float-charges or equalize-charges the
battery. When in Normal mode, the mains indicator and inverter
indicator on the LCD panel shine green, as shown in Fig. 3-1.
OUTPUT VOLT
220.0V
Fig. 3-1
E1-20010916-C-1.0
24 Chapter 3 Operation
Notice:
When the UPS is supplied with AC mains without being turned on,
or in the event of overload or other faults after the UPS is turned on,
the load is supplied by Bypass AC source, which comes directly
from the AC mains input; and meanwhile the charger charges the
battery. When in Bypass mode, the bypass indicator on the LCD
panel shines green, as shown in Fig. 3-2. Please note: In the event
of bypass power failure or bypass voltage outside tolerances when
the UPS is in Bypass mode, the UPS is unable to supply the load.
OUTPUT VOLT
215.0V
Fig. 3-2
E1-20010916-C-1.0
Chapter 3 Operation 25
running, the battery begins to discharge and supply the load through
inverter. When the UPS operates in Battery mode, the battery
indicator and inverter indicator on the LCD panel shine green, as
shown in Fig. 3-3, accompanied with a beep every 3 seconds, giving
alarm that the UPS is operating in Battery mode.
OUTPUT VOLT
220.0V
Fig. 3-3
Note: Although the battery had been fully charged at factory before
despatch, the transport and storage resulted in loss of electricity
quantity, hence charging the battery for 8 hours is required before
using the UPS for the first time, so as to ensure adequate battery
backup time.
In the event of UPS fault, the fault indicator on the LCD panel shines
red, as shown in Fig. 3-4. Meanwhile, the buzzer beeps (except
E1-20010916-C-1.0
26 Chapter 3 Operation
OUTPUT VOLT
215.0V
Fig. 3-4
3.2 Operation
After checking and making sure that the input and output cables are
connected correctly, turn on the mains switch and the bypass switch
(for long backup time UPS, turn on the battery switch before closing
the mains switch). Then the system starts up, the internal fan begins
to run, and the system begins to conduct self-test. After system
self-test (the buzzer beeping twice means normal startup), the
system enters in Bypass mode, the mains indicator and bypass
indicator shine green, as shown in Fig. 3-5:
E1-20010916-C-1.0
Chapter 3 Operation 27
OUTPUT VOLT
215.0V
Fig. 3-5
After system power-on, press the CIRCLE button to view the LCD
display. When the LCD screen displays “BACK TO MAIN MENU”,
press the ENTER button to return to the main menu. Again press the
CIRCLE button, when the LCD screen displays “FUNCTION
SETUP”, as shown in Fig. 3-6, press and hold the ENTER button for
more than 5 seconds to enter the function setup state. User may set
according to the actual UPS configuration the equalize charge
function, temperature compensation function, battery capacity (the
aforesaid setup is needed only for long backup time UPS, that of
standard UPS had been completed at factory), master/slave/single
and alternate operation time (this step is saved for single-unit
system). See Section 1.5.2 for detailed information.
E1-20010916-C-1.0
28 Chapter 3 Operation
3 FUNCTION
SETUP
Fig. 3-6
2. Wait for about 30 seconds until the internal fan stops and the LCD
screen has no display (only after that can the set parameters be
saved in the system);
I. Normal mode
E1-20010916-C-1.0
Chapter 3 Operation 29
OUTPUT VOLT
220.0V
Fig. 3-7
LOAD STATUS
70.0%
Fig. 3-8
3. If the buzzer beeps every 0.5 second and the LCD displays
“OVERLOAD”, it indicates that overload exists. In this case, some
less critical loads should be disconnected. Usually it is
E1-20010916-C-1.0
30 Chapter 3 Operation
Notice
In the event of mains failure, user may turn on the UPS to start
Battery mode to supply the load.
1. Press and hold the ON/SILENCE button for about 1 second, after
a beep and system self-test, the battery indicator and inverter
indicator shine green, as shown in Fig. 3-9, and the buzzer beeps
every 3 seconds, indicating the UPS is operating in Battery mode.
OUTPUT VOLT
220.0V
Fig. 3-9
E1-20010916-C-1.0
Chapter 3 Operation 31
Notice
BATTERY FAIL
Fig. 3-10
E1-20010916-C-1.0
32 Chapter 3 Operation
Notice
OUTPUT VOLT
215.0V
Fig. 3-11
2. When the system has no AC mains input (in Battery mode), press
and hold the OFF button for about 1 second, then a beep is heard,
the UPS stops output and the LCD screen displays “UPS
SHUTDOWN”. About 30 seconds later, all panel indicators go off,
and the fan stops running.
E1-20010916-C-1.0
Chapter 3 Operation 33
After turning off the inverter, place the mains switch and the bypass
switch to OFF, all panel indicators go off, and the fan stops running
(if there is a battery, a delay time of 30 seconds is needed before
the fan stops). Up to now, the system is powered off. If the UPS is
connected to external battery, place the switch of the external
battery to OFF. After system power-off, the UPS has no output to
supply the load.
In normal case, user should set the UPS to Normal mode. When
operating in Normal mode, in the event of mains failure, the UPS
automatically transfers to Battery mode without interruption to load;
in the event of overload, the UPS automatically transfers to Bypass
mode without interruption to load; in the event of inverter fault or
internal overtemperature, the UPS operates in Fault mode.
When the UPS remains overloaded for a specified time, the UPS
transfers from Normal mode to Bypass mode, and meanwhile gives
audible alarm every 0.5 second. In such case, the UPS output is
mains voltage. At this time, some loads should be disconnected until
the alarm stops, and 5 minutes after that, the UPS automatically
transfers back to Normal mode. To protect the load and UPS, the
transfer times within 1 hour from Normal mode to Bypass mode due
to overload should be less than 3, otherwise, the UPS will remain in
Bypass mode for 1 hour before it transfers back to Normal mode.
E1-20010916-C-1.0
34 Chapter 3 Operation
In the event of load short-circuit, the UPS stops output, the fault
indicator shines red, the LCD screen displays “OUTPUT SHORT”,
and the UPS gives audible alarm. In such case, disconnect the
concerned load, and cut off the input power of the UPS. 10 minutes
later, the UPS automatically shuts down (or manually shut down the
UPS 10 seconds later by pressing the OFF button). After removing
the short-circuit fault, connect the load back to the UPS, supply the
UPS with AC mains and turn it on.
E1-20010916-C-1.0
Chapter 3 Operation 35
E1-20010916-C-1.0
36 Chapter 3 Operation
CIRCLE
OPERATION STATUS
...
CIRCLE
CIRCLE
ENTER
OUTPUT FREQ
OPERATION STATUS
CIRCLE
ENTER OUTPUT VOLT
OPERATION STATUS
ENTER
BACK TO MAIN MENU
CIRCLE
CIRCLE
ENTER
Press and hold
...
for 5 seconds
CIRCLE
CIRCLE
CANCEL SET
CIRCLE
CIRCLE
ENTER
( Current value )
CIRCLE
TEMP COMP SET DISABLE
CIRCLE
FUNCTION SETUP
CIRCLE
ENTER
ENTER
( Current value )
EQUALIZATION ENABLE
CHARGE SET
ENTER
OPERATION STATUS
...
CIRCLE
CIRCLE
WARNING INFO
ENTER
E1-20010916-C-1.0
Chapter 3 Operation 37
E1-20010916-C-1.0
38 Chapter 3 Operation
E1-20010916-C-1.0
Chapter 4 Maintenance 39
Chapter 4 Maintenance
I. Fan
When the UPS hasn’t been used for a long time, and the battery
hasn’t been charged for 3 months at specified ambient
temperature, or 2 months at high ambient temperature, please
charge it for at least 12 hours.
E1-20010916-C-1.0
40 Chapter 4 Maintenance
Notice
1. Regularly clean the system, especially the air inlet and air outlet.
Make sure the air flows freely inside the chassis. Use dust collector
for cleaning when necessary.
2. Check the air vents on the front, rear, and side panels, make sure
they are not blocked.
E1-20010916-C-1.0
Chapter 4 Maintenance 41
V. Function Inspection
1. Press the OFF button, check whether the buzzer, LED indications
and LCD display are normal (see Section 3.1 Operation Mode).
Please do this after confirming that the AC mains is normal and data
backup has been done.
E1-20010916-C-1.0
Chapter 5 Troubleshooting 43
Chapter 5 Troubleshooting
In the event of UPS fault, please check it and remove the fault in the
first instance following the methods described in the table below. If
the fault still exists, please contact the distributor, we’ll help you out
of trouble in the shortest time.
Serial
Alarm or Condition Possible Cause Action
No.
E1-20010916-C-1.0
44 Chapter 5 Troubleshooting
Serial
Alarm or Condition Possible Cause Action
No.
E1-20010916-C-1.0
Chapter 5 Troubleshooting 45
Serial
Alarm or Condition Possible Cause Action
No.
E1-20010916-C-1.0
Chapter 6 Service and Support 47
1. User can obtain service through dialing our free toll telephone.
http://www.avansys.com
hwdy@huawei.com
upsserver@huawei.com
E1-20010916-C-1.0
48 Chapter 6 Service and Support
E1-20010916-C-1.0
Appendix 1 Communication Port 49
NC 1
6 NC
RXD 2
7 NC
TXD 3
8 NC
NC 4
9 NC
GND 5
E1-20010916-C-1.0
50 Appendix 1 Communication Port
Port description
NC 1
6 OFF
MAIN FAILURE 2
7 GND
NC 3
8 NC
GND 4
9 NC
BATTERY LOW 5
Pin 2: this pin turns from OPEN to CLOSE in the event of mains failure, its
normal state is OPEN;
Pin 5: this pin turns from OPEN to CLOSE in the event of battery low voltage,
its normal state is OPEN;
Pin 6: when applying +5V voltage for more than 1 second, the UPS is turned off;
Pin 4: signal ground;
Pin 7: signal ground;
Other pins: unconnected.
E1-20010916-C-1.0
Appendix 2 Grounding & Lightning Protection 51
E1-20010916-C-1.0
52 Appendix 2 Grounding & Lightning Protection
harm that the lightning strike may do to the UPS machine room is
minimized.
E1-20010916-C-1.0
Appendix 2 Grounding & Lightning Protection 53
User
UPS
Protective
ground
Ground
bar
wiring
diagram
Notes:
E1-20010916-C-1.0
54 Appendix 2 Grounding & Lightning Protection
further before the C-class SPD. Users may buy and install the
B-class SPD by themselves under the technical guidance of
Emerson Network Power.
E1-20010916-C-1.0
Appendix 3 Technical Specifications 55
UH11-0060 UH11-0100
Model
UH11-0060L UH11-0100L
Frequency 50Hz±5Hz
Voltage 220Vac±2%
Frequency
synchronization ≤1Hz/S
speed
Voltage harmonic
≤4%(linear load), ≤5% (nonlinear load)
distortion
Dynamic
5% at 100% load step change (resistive load)
response
Transient
≤60mS
recovery time
Overload capacity 105~125% rated load, 5min; 125~150% rated load, 10s
E1-20010916-C-1.0
56 Appendix 3 Technical Specifications
UH11-0060 UH11-0100
Model
UH11-0060L UH11-0100L
Internal cell
20 40
number
Backup time at
Battery full load 6min 8min
(standard UPS)
Recharge time
8 hours to 90% rated capacity
(standard UPS)
Charge current
4A, expandable in parallel to 8A (external charger is
( long backup
needed when battery capacity ≥200Ah)
time UPS)
Normal
0
↔Battery
Transfer
time Inverter
0
↔Bypass
Display LCD
E1-20010916-C-1.0
Appendix 3 Technical Specifications 57
UH11-0060 UH11-0100
Model
UH11-0060L UH11-0100L
Operating
0°C +40°C
temperature
Storage
–40°C +70°C( without battery ); –20°C +55°C ( with
Environ temperature battery)
mental
condition Relative 5% 95%, non-condensing
humidity
Standard UPS
100 190
(kg)
Weight
Long backup
53 85
time UPS (kg)
E1-20010916-C-1.0
58 Appendix 4 Optional Component
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