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A T E C H N I C A L G U I D E T O P L A N N I N G A N D I M P L E M E N TAT I O N
Why Process Payment Card Transactions in SAP? 2 Increasingly, organizations that utilize SAP are
............................................................................ exploring payment card acceptance as a vital
What You Need to Know Before You Start 2 component of their financial supply chain. Electronic
............................................................................ payment via payment card offers clear advantages
Develop a Solution In-House or Implement over manual, paper-intensive processing methods.
Third-Party Software? 3
............................................................................ Beyond substantial labor savings, accepting
Verify Your SAP Functionality 4
payment cards can free up valuable working capital
............................................................................ by reducing Days of Sales Outstanding (DSO) and
Understand the Transaction Process 5 decreasing exposure to accounts receivable risk.
............................................................................
Before implementing payment card processing in
Configuring Functionality Built into SAP 6
............................................................................ SAP, technical professionals can reduce the risk of
Processing Business Logic in SAP 7
mid-project surprises by developing a solid
............................................................................ understanding of the overall payment card
Processing Limitations in SAP 7 processing environment and the specific
............................................................................ requirements involving SAP. While SAP provides
Configuration Tips & Tricks in SAP 8 basic payment card processing capabilities, ensuring
............................................................................
functional continuity and transaction efficiency
Enhanced Reporting Techniques 10 between multiple SAP components and financial
............................................................................
institutions is a far more complex challenge than
Technical Advantages of Third-Party Software 10
many may realize.
............................................................................
Enhanced Functionality Integrated Directly into FI 12 Purchasing third-party software offers an attractive
............................................................................
alternative for those who want to avoid the additional
Enhanced & Automated Reporting Capabilities 12 burden on in-house resources, accelerate time-to-
............................................................................
value, and ensure continuous compliance with
Appendix A - Payback Example Using XiPay 13
............................................................................
industry best practices. By certifying XiPay for CA-
PCI integration, SAP has confirmed the viability of
Appendix B - Terminology 16
............................................................................ this option.
Learn More 17 This white paper explains in detail how to best plan
and implement payment card processing in SAP. It
highlights the benefits of utilizing a third-party
software provider such as Paymetric to maximize the
operational and financial payback from payment card
transaction processing.
Paymetric, Inc.
13430 Northwest Freeway, Suite 900
Houston, TX 77040
Phone: 713.895.2000 Fax: 713.895.2001
www.paymetric.com
WHY PROCESS PAYMENT CARD TRANSACTIONS IN SAP?
Increasingly, organizations that utilize SAP are exploring payment card acceptance as a vital component
of their financial supply chain. Electronic payment via payment card offers clear advantages over
manual, paper-intensive processing methods. Besides substantial labor savings, accepting payment
cards can free up valuable working capital by reducing Days of Sales Outstanding (DSO) and
decreasing exposure to accounts receivable risk.
Payment cards provide real-time transaction authorization with an immediate payment guarantee from
the card's issuing bank, effectively transferring transactional and credit risk to the issuing bank and away
from you, the supplier. Automatic payment authorization via payment card also provides an effective
control to ensure that shipment of goods is based on a legitimate, secure, and timely payment.
Cost reductions from receiving "pre-payment" via payment card versus paper invoicing, for example,
can easily add to savings of more than $12.00 per invoice. For a large SAP organization with $500
million in sales, these and other savings can quickly add up to more than $1 million per year. (See
example in Appendix A).
Particularly in North America, payment card transaction processing requires managed access to the
financial networks positioned between the supplier and the buyer. (See Figure 1) Most major financial
institutions have a proprietary processing network associated with their payment card operations.
Processing network examples include First Data Merchant Services (FDMS) servicing Chase, Wells
Fargo, Fleet and Commerce Bank; Paymentech servicing BankOne; and Vital Processing Services
servicing Bank of America.
O Issuing Bank:
O Accepts payment
O Provides sends payment to
from Buyer via the supplier’s
transaction
payment card merchant bank
authorization &
settlement services O Merchant Bank:
O Uses: receives payment from
the buyer’s issuing bank
Developing and maintaining a custom, in-house interface between SAP and the processing networks
(defined by SAP as the Cross Application Payment Card Interface or CA-PCI) typically requires a
substantial commitment in staff resources and time. In many cases the process will require months of
effort and a development team of IT professionals. Additionally, a separate interface must be built to
connect with each proprietary processing network.
The advantages of deploying a third-party solution become more evident as one gains a clearer
understanding of the native functionality and limitations of connecting to processing networks with SAP.
Details of the advantages provided by the XiPay solution are described toward the end of this paper.
In SAP R/3, payment card functionality is integrated with both the Sales and Distribution (SD) and
Financial (FI) modules. While payment card functionality is shared equally between the SD and FI
modules, the required configuration work takes place mostly in the SD module (80%) versus the FI
module (20%). Configuration in the SD and FI modules allows you to choose the card types to be
accepted, specify the order and invoice types that allow payment cards, and identify customers that may
be restricted from payment card use.
As shown in Figure 3, a customer requests goods or services from your organization, the supplier.
Upon collecting the customer's payment card data for payment, the supplier sends an authorization
request to the credit card issuing bank. The issuing bank responds to the authorization request with
acceptance or denial through its designated processing network or clearinghouse. The clearinghouse
then provides authorization information to the supplier, which can then approve the order and ship the
goods to the customer.
O Receives funds
deposit O Deposits fund in
notification supplier’s
O Manually account
reconciles in SAP
Insufficient authorization on a sales order will also put deliveries that originated with this order on credit
hold. An authorization must be obtained on the sales order to execute Post Goods Issue (PGI) delivery.
Insufficient authorization at invoice creation will block the invoice from posting to accounting. (Blocked
invoices are listed by transaction VFX3). Invoice posting to accounting will only happen once authorization
is obtained on the sales order.
While all of these "tips and tricks" can help you improve
management of payment card transactions in SAP, many
organizations today elect to purchase bolt-on solutions in order to
reduce complexity, accelerate payment card implementation,
lower IT development and administrative costs, and ensure
continuous compliance with industry requirements.
With XiPay, your organization can compress implementation of an SAP-to-clearinghouse payment card
interface from multiple months down to two weeks or less. XiPay can save your organization hundreds of
hours in research, development, and installation, enabling you to rapidly meet the demands of your
business stakeholders. As with any deployment, it is essential to allow adequate time for process
management and implementation testing.
XiPay offers you the capability to extend the payment card functionality in SAP with automated batch
settlement, more efficient payment processing, encrypted payment card data, and real-time payment
card authorization. XiPay's interface is so well integrated that it appears as an indistiguishable part of SAP
screens, enabling you to avoid extensive training or business process modification.
SAP
Extensions
Internet
Frame Relay
Web Servers
After Paymetric:
Percent of Revenue via A/R 45%
Amount of Revenue via A/R $ 225,000,000
Avg DSO Amount $ 36,000,000
Annual Cost of DSO $ 2,880,000
-----------------
Annual Savings $ 320,000
After Paymetric:
Average Transaction Percent Fee 2.1%
Transaction Processing Expense $ 2,645,625
---------------
Annual Savings $ 93,375
After Paymetric:
Annual Receivables Amount $ 225,000,000
Avg. Receivables Writeoff Percent 1.0%
Annual Receivables Writeoff Amount $ 2,250,000
-----------------
Annual Savings $ 250,000
IMPROVE PRODUCTIVITY
Before Paymetric:
Total number of labor hours 52,000
Avg cost per hour $ 21.92
Total labor cost $ 1,139,840
After Paymetric:
Total number of labor hours 40,000
Avg cost per hour $ 21.92
Total labor cost $ 876,800
-----------
Annual Additional Revenue $ 263,040
INCREASE REVENUE
Before Paymetric:
Total Number of Sales Transactions 900,000
Avg Value per Transaction $ 556
% Transact Cancelled Due to Payment Method 0.10%
# of Transact Cancelled Due to Payment Method 900
Value of Transact Cancelled
Due to Payment Method $ 500,000
After Paymetric:
% Transact Cancelled Due to Payment Method 0.05%
# of Sales Transactions Saved 450
Value of Transactions saved by
Paymetric Solution $ 250,000
-----------
Annual Additional Revenue $ 250,000
This paper has described some of the advantages of using Paymetric empowers
a third-party software solution for processing payment card
organizations to benefit from
transactions in SAP. As an SAP Development Partner with a
licensed SAP system on site for development and support, payment cards by integrating
Paymetric delivers a payment card solution based on first- payment card buying and selling
hand experience, proven methodology, and superior functions directly into the financial
technical expertise.
supply chain. Paymetric solutions
leverage and extend SAP
To learn more about how XiPay from Paymetric can help you reduce
your days of sales outstanding, str eamline processing operations, capabilities to streamline
mitigate risk, and improve cash flow, visit our website at
procurement, sales, and
www.paymetric.com, email us at info@paymetric.com, or call
713.895.2000. accounting operations. Paymetric
customers benefit by reducing
Paymetric, Inc. Provides this document "as is" without warranty of any kind, either their cost structure, mitigating
express or implied, including, but not limited to, the implied warranties of merchantability
or fitness for a particular purpose. Some states do not allow disclaimers of express or
implied warranties in certain transactions; therefore, this statement may not apply to you. risk, improving cash flow, and
This document and may not be lent, sold, or given away without the prior written expanding revenue opportunities.
permission of Paymetric, Inc., except as otherwise permitted by law. Except as expressly
set forth in such license agreement or non-disclosure agreement+, no part of this Paymetric is an award-winning
document may be reproduced, stored in a retrieval system, or transmitted in any form or
by any means, electronic, mechanical, or otherwise, without the prior written consent of
Paymetric, Inc. Some companies, names, and data in this document are used for SAP partner and certified SAP
illustration purposes and may not represent real companies, individuals, or data.
developer. Paymetric, established
This document could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein. These changes may be incorporated in new in 1998, is headquartered in
editions of this document. Paymetric, Inc. May make improvements in or changes to the
software described in this document at any time.
Houston, Texas and is an Austin
© 2005 Paymetric, Inc., all rights reserved.
Ventures portfolio company.
Paymetric, Inc.
13430 Northwest Freeway, Suite 900
Houston, TX 77040
Phone: 713.895.2000 Fax: 713.895.2001
www.paymetric.com