ORGANZATIONAL LEADERSHIP

EFFECTIVENESS @ WORKPLACE

PROGRAM OBJECTIVES

Every Age / Century has changes and leaders

to manage.21st Century is different than other centuries, even the 20th century.The
pace of changes was slow and silent, and evolutionary management not so difficult in
earlier centuries.

However, Changes in 21st century are radical, discontinuous and contradictory,the

speed of change is mind-blowing and catching up with it has become difficult-it has
to be equal to or more than the speed of change The future is going to be
tumultuous, more difficult, more roaring and more stormy. Time and Distance Are
Almost Removed Due to Technology : Leaders need to adapt to changes and respond
at lightning speeds.

The 1-day training program on “ Organizational Leadership Effectiveness “ focus on

imparting experiential learning on how leaders at “ AMERICAN TOWERS “ should
achieve sustainable excellence, and develop business as well as team management
strategies to tame the challenges of changes, display excellent problem-solving and
decision-making skills, be adept at conflict management and negotiation skills.
Leaders would be trained how to be effective Change Managers, how to develop
and implement a high level of Emotional Intelligence @ the workplace, and at the
same time, develop even higher leadership communication competencies for overall
individual and organizational growth, and hence, profitability and productivity
enhancement @ American Towers.

The program would focus on all-round development of all leadership

competencies and highlight the desired “ Transformational Leadership “ Style that
needs to be adopted, showcasing the advantages of this leadership style over
other leadership styles.
PROGRAM OVERVIEW

1. If productivity of an industry needs to improve, the productivity of the LEADERS associated with
the industry needs to improve. Successful LEADERS need knowledge of all factors that they need
to manage and lead, and all that is beyond, which directly or indirectly impinge on his / her
micro environment.

2. Today, there is an intense need to develop comprehensive leadership capabilities so that

modern day leaders @ AMERICAN TOWERS blend their outer and inner self to develop the goals
and values of business management. Real Time Leadership lies in appreciating the significance
of both the cognitive and operational areas in which tasks are undertaken.

3. With the advent of new technologies, the world is no longer constrained by borders. With
increased diversity, globalization and fierce and cut-throat competition in and across
organizations, corporate leaders today face the challenge of communicating effectively and
efficiently at their workplace. An altogether new set of communication competencies are
required today to achieve success at managerial and leadership positions. This experiential
learning and development program would help leaders acquire communication skills for building
and enhancing competencies that would help them attain a competitive advantage.

4. The program would also focus on building several other Leadership Competencies such as EQ,
Conflict Management, Negotiation, Change Management, Role Modelling, Effective Problem-
Solving and Decision-Making, and the like.
DETAILED COURSE CONTENT

  Effective Communication for Leadership Development

  Higher Perspective on Personal and Professional Growth
  The Art of Self-Leadership
  Managerial Efficacy Through Leadership Communication Strategies
  Comprehending the Art of Micro and Macro-Managing
  Transitional v/s Transformational Leadership
 Subjective Motivation: A Source of Sustained Growth

 Develop Leadership Communication Competencies

 Inculcating Problem-Solving and Decision-making Capabilities Required For a Corporate
 Leader

  Inculcating Leadership-Level Emotional Intelligence @ Workplace

  Leaders as Change Mangers

 Effective Leadership To Creatively and Positively Handle Conflict

 Leadership Competencies for Effective Negotiations : With Teams, Top Management,
Subordinates, Colleagues ( Inter-departmental and Intra-departmental, as well as with
clients, vendors and other stakeholders )

 Leaders as Role Model : Why, What, When, How ?

TRAINING PEDAGOGY

The 1-day program makes use of many highly interactive training methods, including

1) Individual and Group Role Plays

2) Feedback sessions
3) Industry Case Studies pertaining to AMERICAN TOWERS and related industries in India and
internationally
4) Classroom Discussions
5) Interactive presentations
6) Simulation games
7) Management videos
8) Relevant workplace exampled and practical exercises.
9) Case Studies and Case-Lets of Relevant Industries
10) Group Discussions
 INTELLECTUAL CAPITAL

MR PANKAJ

Mr Pankaj is a profilic faculty as well as a renowned HR & Business Consultant, training PSU’s and
Corporates since over 19 years. His corporate clients include organizations such as ETISALAT UAE, ITC
Limited, EXL, Evalueserve, TASEC Limited, JBM Auto Limited, LEEL Electricals Limited, TATA Advanced
Systems, Toyota Financial Services, Nippon Express, Surya Roshni Limited, Naini Group, Ginger
Webs,Fibremarx, India Glycols Limited, AktivHealth, Techmahindra, Lifestyle Retail, Future Retail, Reserve
Bank Information Technology Private Limited, Paramount Communications, CARE Vardhman, CL Gupta
Exports, Holisol Logistics, Technics, DBSchenker International, Edvista Educational Services, Nalashaa
Solutions, Kochar Infotech, Vantage Agora, Normet India Limited, Techugo, Ginger Webs, Posture Mantra,
WMS, Absolute Reports, Bookmyhouse.com, Aurum Jewels, BHEL,NTPC,NSC, EPIL, Kribhco, ACC Limited,
Holisol Logistics, Zostel Hospitality, Raipur Development Authority, Indo Rama Synthetics,Cog Digital,
Hubergroup India, Bayer India, Ambedkar Institute of Technology, Muzaffarnagar Development Authority and
Blue Mountain Properties ( Australia, Dubai and Sri Lanka ) to name a few.

Some of the training topics in which Mr. Pankaj has expertise in customizing and delivering are :-

  Organizational Leadership Effectiveness

  Competency-Building for Corporate Leadership Roles
  Effective Client and Organizational Communication @ Workplace
  Channel, B2B and B2C Sales Enhancement
  Enhancing Tender Sales and Institutional Sales Efficacy
  Successful Product Management
  Managing Product Life-Cycle
  Advanced Excel for Business and Financial Reporting
  EFQM Assessor Certification
  Certificate in International Financial Reporting Systems ( IFRS )
  Social Engineering
  Mindfulness
  Tax Planning and Investment Planning
  Retirement Planning
  Change Management
  Marketing Strategy,
  Motivation@Workplace,
  Branding Strategy
  Team-Building and Interpersonal Effectiveness
  Effective Business Communication
  Effective Presentation Skills At Workplace
  Emotional Intelligence and EQ
  Conflict and Crisis Management at the Workplace
  Effective People Management Strategies
  Time and Stress Management for Enhanced Productivity
  Giving and Receiving Effective Feedback@Workplace
 Negotiate to Win-Win
  Effective Problem-Solving and Decision-Making@Workplace
  Formulating and Implementing KRA’s and KPI’s for Higher Organizational Efficacy
 Developing and Scoring Psychometric, IQ and Ability Assessments for Talent Acquisition and Development

Having completed his schooling from Delhi Public School, RK Puram, New Delhi, Pankaj accomplished his
Production Engineer Degree from YCCE NAGPUR ( 3rd topper in Nagpur University ) and an MBA ( Marketing
and Finance ) from ITM, NAVI MUMBAI ( 2nd topper )
Pankaj spent the early years of his career in helping organizations such as ASIAN PAINTS, Max New
York Life and PNB Metlife evolve Marketing and Branding Strategies for areas / zones / nationally,
thereby enabling these corporates to create a niche brand image amongst the Indian Consumers.
Pankaj was also instrumental in designing and implementing training programmes, employee engagement
interventions and L& D Interventions on a national scale for ASIAN PAINTS, MNYL and PNB Metlife, for all
levels of management and was instrumental in conduct of Induction and Other Internal Training
Programmes for Middle and Senior-Level Employees at these organizations.

Having written close to 95 Articles on Marketing and General Management Subjects in dailies such as TIMES
OF INDIA, INDIAN EXPRESS and many more, Pankaj has also been instrumental in getting associated with
top management institutes and corporates to offer certification programmes for industry and academia.
Pankaj is a Certified CFP ( Chartered Financial Professional ) and a Certified SIX SIGMA Green Belt. He is
also a certified EQ Practitioner. He has presented papers on General Management Topics in conferences at
premier management institutes nationally such as IIFT, New Delhi ; ISB, Hyderabad etc. as well as at
SRATFORD UNIVERISTY, Virginia, USA Campus and Commonwealth YOUTH COUNCIL SUMMIT @ Malaysia,
Kuala LAMPUR. He is invited for training programmes and guest lectures by a host of top universities and
management institutes nationally & internationally.
Pankaj is a certified CEB-SHL Occupational Personality Questionnaire ( OPQ32r ) Assessor ( 2015 ) for all
TALENT MEASUREMENT ASSESSMENTS , and a Certified KRA and KPI Practitioner and Implementor-2012
from CEB SHL India and has helped several corporates frame their competency models and design and
develop assessment and development centres for succession planning, training need identification,
employee engagement initiatives, employee satisfaction dipsticks, client satisfaction surveys and other
Talent Acquisition and Talent Development decisions, that have enabled corporates such as Coca Cola
India, Indo Rama Synthetics , Innodata India, Blue Mountain Properties ( Australia, Sri Lanka and Dubai ),
Normet India, GAIL India Limited and the like take accurate leadership development decisions for their
organizations.
His core expertise in conceptualizing and facilitating Effective And Persuasive Communication Skills
Workshops, Leadership Development Workshops, Change Management Workshops, Long-Term Employee
Engagement Initiatives, Selling Skills, Tax, Investment & Retirement Planning, GST, Key Account
Management and Customer Service Workshops, as well as Long-Term Sales or Productivity Enhancement
Projects, is ably supported by his unique training pedagogy that comprises of Interactive Lectures
focused on Experiential Learning, Role Plays, Relevant Industry Case Study and Case-Let Discussions,
Group Discussions pertaining to actual Workplace Issues, Brainstorming Sessions and the like.