Hotel IPTV system 
System Solution 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                      

1、Hotel IPTV system functions 

1.1 Hotel interactive stream media IPTV system
Jiexun hotel interactive stream media IPTV system is developed according to

hotel service requirements and information technology trend. Hotel IPTV system

integrated IPTV, Satellite channles, information service, network IPTV service into one

system, use TV sets in hotel rooms, to build up a hotel service and operation system,

including hotel information publish, hotel sales and marketing, TV entertainments

(IPTV), IPTV service, etc.

 Hotel IPTV system is hotel information publish platform, use hotel IPTV

system, various information, like hotel promotions, notice, service, etc, will

send to the guests directly.

 Hotel IPTV system is hotel application platform, is able to do online

reservation, booking and shopping, will be another profit point for hotel.

 Hotel IPTV system is hotel entertainment platform, use hotel IPTV system,

the guests can see not only TV channels, but also VOD, information browsing,

etc.

1.2 Hotel IPTV system function modules

1.2.1 Welcome page

 
No . Modules Descriptions
1 Sta r t - u p pa g e C u s t o m i z e h o t e l we l c o m e pa g e

2 Real-t ime
we l c o m e wo r d s
3 We a t h e r
f orecast
T h i s m o d u l e c a n d i s p l a y d i ff e r e n t we l c o m e wo r d s a c c o r d i n g t o t h e
g u e s t n a m e , g e n d e r a n d t i m e t h at PM S s ys t e m t r a n s m it t e d. S uc h
as: G ood ni gh t, M s. E l l en. A nd t he bac k gr ound t em pl ets c an
c h a n g e a c c o r d i n g t o d i ff e r e n t f e s t i v a l s a n d s e a s o n s
D i s p l a y l o c a l a r e a we a t h e r f or e c a s t o f t o d a y b y c l e a r a n d e a s y
images

4 Area t ime Displa y local area t ime and dat e

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5 Act ivit ies prompt D i s p l a y s p e c i a l f e s t i v a l p o s t er o r we l c o m e wo r d s

1.2.2 Terminal operation function modules

 
No. Modules Descriptions

1. Hotel services

1 Emergency Fire safety tips of each floor, and diagram, etc.

Guide
2 Business Hotel business center introductions, and prices o f each service.
center
3 Conference Various conference centers introductions an d prices
facilities
4 Recreational Fitness center, swimming pool, beauty salon , SPA introductions.
services Support characters, images and videos informat ion, and online
reservation
5 Restaurants Hotel Restaurants and bars introductions
and bars
6 Hotel Features Introduce to the guests the room information on main floors, th e
room facilities and room layout pattern.

7 Telephone area Domestic and international telephone area code

code
8 Hotel news Updated hotel activities introductions

9 Hotel Services Query system contents in alphabetical or der

Directory
2. TV Channels

1 Satellite Hotel satellite channels list

channels
2 Hotel own IPTV system provide an open multimedia platfor m, hotel can creat
channels its own channels, broadcast its own programs.
3. Entertainments

1 Movies VOD HD DVD-quality film sources, can be divided into categ ories like
hit, HD, drama, action,etc. Movies update partly per mon th. Can
be controlled by remote controller, like play / pause, fast
forward, rewind and other functions.
2 Pay per View Authorization management, and pay per view

4. VIP Service

1 Aviation Flight information, ticket booking, transfers, etc.

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Services

5. Language Selection

1 Chinese Change to Chinese interface

2 English Change to English interface

6. Rooms steward

1 Questionnaire Hotel can set up its own questionnaires

2 Billing Guests cam check all consumer information through room TV. For
inquiries security reasons, the IPTV system also supports pas sword
protection function, your guests need a password to inquiry. (Need
to connect to the hotel management system)

3 Messages and Hotel can leave a message to the guests room, the guests can view
voicemail the message on TV, even if the TV is turned off, when the guests
turn on the TV next time, he will see the message.
4 Room service Display room service menu on TV, for the guests opti ons.

5 Weather Weather forecasts for main cities worldwide

forecast
6 Call Service One key call service, the hotel will send room attendant to th e
room for services.

7 Repair Display room facilities failure on TV menu, for g uests to choose

services to repair, and the guests will use call service button to notif y
the corresponding department
7. Special functions

1 Scrolling Specified room, time, frequency, and the cont ents is specified ,
subtitles the subtitles position on the screen also can be specified.

1.2.3 System management modules

 
No. Modules Descriptions Remark

1. Content Management System

1 Room information publish and Publish images, characters and

management
2 Restaurant information publish
and management
3 Safety information publish and
management
4 Business center publish and
videos.
Publish restaurant information,
images, prices, etc.
Publish security image and
security guidelines for
instructions by floors.
Business center information

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management

5 Activities information publish Publish festivals a ctivities

and management
2. Service management system

1 Food and beverage management Ordering system content refresh

2 Messages management Publish guest messages and hotel

public messa ges

3 Accounts management Guests accounts management

4 Telephone numbers management Electronic phone book content

refres h
5 Welcome page Set the contents of welcome page

6 TV management TV channels management

7 Questionnaire management Set the guests questionnaires

8 Hotel activities management Hotel activities columns message

edit and management

3. Resource management

1 Movies Resource Management Movies Resource Management

(Movies con tent audit,
publishing, maintenance, etc.)

2、 IPTV hotel system network solutions

2.1 IPTV System topology
IPTV system is divided into three parts, the main system, network system and

set-top box, topology showed as below. The main system is placed in a weak engine

room, connected to Internet, PMS and other hotel information systems. The set-top

boxis placed next to the TV set, and connected to main system through IP connections.

Network system provide connections for the main system and set-top box.

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2.1    Hotel IPTV system topological structure 

2.2 Terminal set-top box connection

2.2.1 Set-top box connect to TV set

TV 

Remote
 
control

   
IPTV  set‐top 
box 

2.2  Set‐top box TV connection diagram  

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2.3 Specific connection diagram of high-definition set-top box and TV

2.2.2 Set-top box connect to network

1080F set-top box support network connections by ADSL and intranet, see below

illustration:

2.4 Set-top box and ADSL network mode

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2.5 Set-top boxes and LAN network diagram

2.6 Set-top boxes and wireless Wifi network schematic

2.3 Transmission Network Design

 

For IPTV transmission network, we recommend to use a separate network device,

to isolate with the internet access network for hotel guests physically, to avoid the

guest who watching TV affect other guests to access the internet.

The system use two-way broadband, two-tier IPTV transmission network design,

including a core layer network switch and many access layer edge switchs.

1.The core switch should meet the following conditions:

1）Support inter-VLAN multicast and igmp proxy.

2）Supports single mode Gigabit optical interface, for external network access.

3）Support multi-mode Gigabit optical interfaces, used to connect the access

switch. Number of multi-mode Gigabit optical interfaces can be extended to 40.

4）Support Gigabit electrical interface.

1.The access switches shall meet the following conditions:

1）Support multicast, and multicast traffic 200M;

2）Support multi-mode Gigabit optical interfaces on the joint;

3）24 pcs 100M electrical interface;

Downstream connections from the core switches to edge switches should provide

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enough bandwidth for streaming video, in order to MulticastandUnicast. TV channels

use multicast transmission, and other video stream use unicast transmission. SD TV

programs occupy bandwidth is calculated as 1.5M, VOD programs occupy bandwidth

is calculated as 4M, HD TV programs occupy bandwidth is calculated as 12M, satellite

TV (if using IP conversion solution) occupy bandwidth is calculated as 8M. Video on

Demand (VOD) ordering concurrent number is calculated as 20%, and among 20% for

HD video on demand. The occupancy rate is calculated as 75%. Downlink bandwidth

is estimated as follows:

457 * 75% * 80% * 1.5M + 457 * 75% * 20% * (80% * 4M + 20% * 12M) = 795M

Use Gigabit fiber as a link between the core switches and access switches will

meet the bandwidth requirements.

3、System Equipments introduction

3.1 System introduction

3.1.1 System structure

Hotel IPTV solution headends system including stream media capability system,

hotel integrated business management system, hotel IP transmission network, set-top

boxs. See Figure 3.1.

Jiexun hotel stream media operating system

V ideo  Welcome Hotel column 

broadcast VOD  page EPG system 

Business application system  Business management

Rooms steward  system
Others……
Content management 
system  
Stream media information Content management system (CMS) 
publish system interface Hotel system interface

Content storage system (multimedia content, applications, management data)

Stream media system   Program format conversion 
system

Stream media content gathering and editing system (TV / VOD content
gathering and editing, auditing, management) Operation, maintenance
and management system

Service IP bearing broadband network

Bearing network 

Hotel rooms (STB + TV, etc.)

Client terminal  
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Figure 3.1 Hotel IPTV system structure

For IPTV system design, according to the application size and business

development support requirements, we generally recommend to use the classification

framework for networking, due to the small network in a single hotel, the hotel can use

only one network. Its central node is set in the hotel media headends, composed by

digital satellite receiver equipment, video encoder and decoder, the center stream

media server, and operation management platform, to achieve the uniform operation

and management of the hotel IPTV service, and it is also the contents center of the

IPTV system. It has some stream media service capabilities to achieve disaster

recovery services. Video encoder and decoder compress and encode the video

stream from satellite receiving equipment, cable TV tunner, DVD and other video

source devices, convert into IP packets for transmission on the network, sent to the

center stream media server, and then distribute from the center stream media server.

The set-top box decode the IP packet from stream media server, and eventually

become a video format that TV can play.

3.1.2 Typical system equipment list

According to the typical hotel (500 rooms) application requirements, the

Jiexun hotel IPTV system equipments list are as follows:

No. Equipment Specifications and descriptions Remark

Unit

TV broadcasting receiving system part

Adjust
DVB-S/S2 digital satellite program
according to
1 Digital satellite receiving, A/V output, or ASI, UDP / IP set
the actual
receiving equipment stream output
situation
2 H.264 SD/HD Encoder Encode own programs or satellite set

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receiving MPEG-2 programs, A/V input, UDP

/ IP stream output

H.264 SD real-time Real-time trancoding from MPEG-2 to H.264

3 set
transcoder (SD), 4 routes SD real-time transcoding
H.264 HD real-time Real-time trancoding from MPEG-2 to H.264
4 set
transcoder (HD), 2 routes HD real-time transcoding
5 Network switch 48 ports set

IP stream media headends part

Master scheduling Need Dual hot

1 set
server backup
VOD program publish
2 set
server
3 Broadcast shif server set

4 VOD disk array set

Broadcast control
5 Broadcast program control set
software
6 VOD control software VOD program control set

7 Shift record software Program shift control set

IPTV business system

(1) Hardware server

1 Database server set

1+1 hot backup

2 EPG server EPG server set

Content management
3 Content management server set
server
Hotel IPTV business
4 User management interface server set
management server
Hot backup for content management and
5 Business backup server set
user management

Keyboard / Mouse / 15” LCD / 1024*768

6 4 in 1 rackmount kit set
75Hz / 8 port switch / USB interface
(2) Management software

Hotel IPTV business

1
management software

2 CMS management software set

4 Program encoding H.264 encoding package set

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solution package
(3) Customized software part

Customize EPG Customize according to the customer

1 set
developing costs requirements
四、Teminal set-top box

HD IPTV set-top box

1 H.264 HD decoding set
(1080F)
SD IPTV set-top box
1 H.264 SD decoding set
(720F)

3.2 Headends management system

3.2.1 Hotel IPTV content management system (CMS)

The content management system composed by the business processing system,

content management system, billing services system, etc.

Content management system is mainly responsible for video and audio programs

playing, the monitoring system construction and management, including

management and processing of business logic and business data processing and

other basic business processing functions; the organization of the content of the video

and audio, broadcast, production, verification, storage,management and publishing,

broadcast control, security and content management capabilities of the video and

audio content; user information for system management, user management, service

management, business management, statistical analysis, certification authentication,

billing, reconciliation settlement, and other business data management operation

support functions.

The third-party service providers platform applications include games, information

services, e-commerce, interactive programs, etc, these applications need to publish

on content management system, for the user to order and use.

3.2.2 Hotel IPTV business processing system

The business processing system is used to manage the IPTV subscribers, content

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providers, service providers, and their business. Including certification authentication,

content billing, etc, and interoperable with PMS system. The business processing

system composed by business management system, the EPG software, set-top box

version management system, the call list service system, interface system, as well as

a variety of other business functions modules.

The business processing system provide the following functions:

●Business management: system management, billing management, business

logic management and process, business data processing, call list management

and interfaces.

●System Administration: User Management, SP management, service

management, DRM management, systems management, statistical analysis,

certification authentication, billing and accountant, reconciliation of balance sheet,

and external interfaces.

●EPG: including EPG templates, information gathering and generating.

●Set-top box version management software: End-user set-top box version

management.

●Interface: joint with other systems.

3.2.3 Management platform sample

Mangement interface can be customized.

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3.2 Business management system

3.3 Terminal products

3.3.1 HD set-top box

JXIP-H network HD player is a set-top box using to to play HD video from internet.

It can play up to 1080P @ 30HzHD streaming video and audio content, and audio and

video files from USB storage devices.

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3.6JXIP-H Set‐top box appearance 

Video decoding  
Video encoding grade
H.264 HP@4.1，MP@4.1，BP@L3，VC‐1 MP@L3，  AP@L3 
support
Aspect ratio 4:3, 16:9 
Decoding standard H.264, SMPTE VC‐1(including wmv‐9) 
Video Resolution 480/576/720/1080p 
Audio decoding  
Audio decoding DolbyDigital，DolbyDigital Plus，MPEG LA（MPEG1，MPEG2） 
standard MPEG‐4 HE‐AAC‐V2.0（SBR+PS），WMA9，WMA9PRO 
Audio channel Stereo, support up to 7.1 channels 
Chips and memory  
CPU  STi7105 
Memory  256 MB Flash /256 MB DDR2 RAM 
Audio and video  

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interface
S-Video S‐VIDEO output 
Video component
YpbPr output 
interface
RCA audio and video Composite video output, left and right channel audio output 
S/PDIF  1* S/PDIF 
HDMI  1* HDMI 
USB  2 * USB2.0 
Power supply   
Input power supply  12V DC Power adapter 
Power <30W 
Dimensions (L x W x H)
240 x 150 x 35 
mm

Net weight 0.5 kg 

Main basic
 
software
Operating system Linux 
Browser iPanel 
 
 

3.3.2 SD set-top box

JXIP-S set-top box is a cost-effective SD IPTV set-top boxes, suitable for

large-scale deploying operators. It supports the mainstream IPTV video encoding

format, H.264 and VC-1. Through RJ45 Ethernet network port, it can play SD

programs from the IP network smoothly. This set-top boxes to support China Telecom

IPTV2.0 standard, and other IPTV standards.

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3.6 JXIP-S  Set‐top box appearance 

Video decoding
MPEG-4 Part 10/H.264 MP@3.0
Video encoding grade support
VC-1 Main Medium
Aspect ratio 4:3 ,16:9
Decoding standard H.264,SMPTE VC-1(including wmv-9)
Video Resolution 720×576i@50
Audio decoding
MPEG-1 layerⅠ/Ⅱ,MPEG-2 layerⅡ,WMAPRO, MPEG-2
Audio decoding standard
AAC,MPEG-4 AAC
Audio channel Stereo, support up to 7.1 channels
Chips and memory
CPU STi5205
Memory 128 MB Flash/128 MB DDR2 RAM
Audio and video interface
S-Video S-VIDEO output
RCA audio and video Composite video output, left and right channel audio output
S/PDIF N/A
HDMI N/A
USB 2*USB2.0
Power supply
Input power supply 12V DC Power adapter
Power ＜30W
Dimensions (L x W x H) mm 190×130×30
Net weight 0.3kg
Main basic software
Operating system Linux
Browser iPanel

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4.Hotel sample introduction

4.1 Hotel EPG template introduction
Hotel EPG template, can be deployed in batch and very fast. The following

are the EPG templates sample for reference (the actual templates can be

customized):

Figure 4.1 EPG template

4.2 EPG column introduction

4.2.1 Hotel information

Hotel IPTV system, Hotel information, provide Hotel introduction, Hotel rooms,

catering services, and more customized graphics and video multimedia content.

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Figure 4.2 Hotel Information 

4.2.2 TV broadcast

Use EPG, to play TV programs provided by hotel.

 
Figure 4.3 TV broadcast

hit, HD, drama, action 

4.2.3 VOD

Use EPG, to demand movies and TV shows, such as hit, HD, drama, action, etc. 

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Figure 4.4 VOD 

4.2.4 Peripheral Information

Provide dining, entertainment and traffic information around the hotel. 

   

Figure 4.5    Peripheral information 

4.2.5 Weather forecast information

Hotel IPTV system provide 72 hour weather forecast of domestic cities and major cities 

abroad, to make guests convenient to travel. 

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Figure 4.6 Weather Forecast 

4.2.6 Bill inquiry function

IPTV system connect to the hotel  PMS  system,  guests can inquire their consumption  at 

any time, and upon confirmation of the bill and require to checkout, guests simply press the 

remote  control  to  confirm  the  consumer  bill,  and  it  will  transfer  to  the  front  desk  through 

the hotel PMS interface, at the same time, the system will notice the room service to check 

the room. 

Figure 4.7 Bill inquiry

4.2.7 Message and voice mail function

Guests can access to a text or voice message from IPTV system sent by the hotel, learn 

about  the  latest  service  information,  guestbook,  service  feedback  and  other  information. 

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During use of the entire system, a message will pop up automatically, prompting the guests 

to  click  to  view,  guests  can  also  enjoy  the  news  summary  section,  browse  all  of  the 

information. 

Figure 4.8 Message and voice mail

4.2.8 Room ordering

IPTV system supports the ordering function in the room, provide

convenient choice within the restaurant in the hotel, It also can

provide personalized service for guests.

Figure 4.9 Room ordering

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