Risk Matrix

Risks Probability Impact

Food Safety Concern (serving spoiled food) 50% med high
Store Accidents (Slip & fall; electric shock; cuts & burns) 50% med high
Electrical Malfunctions (overheating of equipment) 60% med high
Water Damage (bursting of pipes; stuck water on sink) 50% med high
Unmaintained Equipment 40% med med
Unclean Amenities (dirty floors/environment) 30% low med
Fire Safety Concerns 60% med high
Employee Shortage 70% med high
Workplace Violence (customer fighting) 40% med med
Human Error (accounting error, wrong serve of food) 70% med med
Market Risks (food preferences; competitor) 80% high high
Inflation and Economic Risks (increase of prices of raw 80% high high
materials)
Legal Risks (failure to meet compliance obligation) 30% low high
Natural Calamities (earthquake; typhoon) 80% high high
 Risk Register

Category Name RB Probability Impact Mitigation Contingency Risk Score Action By Action
S after When
ID Mitigation
Product Risk Food Safety 1.1 50% med High * Check all Throw away Chef, Right away
Concern products are not spoiled food Manager
expired
* Make sure all
dishes are new
Facilities & Store Accidents 2.1 50% med high *Clean all floors First aid kits Personnel Always
Equipment Risks *Put signage if should be
wet floor available
*inspect socket if
not burning
*Pot holders
must be within
reach
Facilities & Electrical 2.2 60% med high Examine all the turn off Manager Always
Equipment Risks Malfunctions appliances overheating
everyday equipment
Facilities & Water Damage 2.3 50% med high Have a twice a Have all Manager
Equipment Risks month check up plumbing
on pipes materials ready
Facilities & Unmaintained 2.4 40% med med Have all Replace old and Manager Monthly
Equipment Risks Equipment equipment check damage routine
once a month equipment
Facilities & Unclean Amenities 2.5 30% low med *Clean the store Utility always
Equipment Risks before and after crew,
operation waiters
*Clean tables
every after use
Facilities & Fire Safety 2.6 60% med high *Check all Implement the Everyone Right away
Equipment Risks Concerns equipment for appropriate
heating response plan
*no smoking
within the store
*fire extinguisher
is visible
 *Have drills with
personnel on
what to incase of
fire
Human Risks Employee Shortage 3.1 70% med high *Have schedule * Call another Manager Do before
for each worker worker in case the store
*Alternate leaves of absent of one get
*provide phone *Help serving crowded of
number to the food customers
contact you
ahead of time
*Tell workers to
ask permission in
advance

Human Risks Workplace Violence 3.2 40% med med Do not let in Call police if too Everyone 10 min
crazy drunk men much violence
involve
Human Risks Human Error 3.3 70% med med *Do rechecking Ask help Personnel 30 min
on data someone who
*Focus entirely knows
on the task
External Risks Market Risks 4.1 80% high high *Give discounts, Market on Manager Right away
coupons, happy social media for
hour to better audience
customers reachability
*Provide once a
week event
External Risks Inflation and 4.2 80% high high *Buy in bulk to Manager Right away
Economic Risks save in cost
*increase Selling
price
External Risks Legal Risks 4.3 30% low high Make a periodic Go to Manager, Right away
reminder for designated Owner
renewal of offices right
permits away
Residual Risk Natural Calamities 5.1 80% high high Check forecast Close store personnel 1 hr
on TV