Pds Sewercad LTR en LR

Table of Contents
Standalone Installation
Section 1: New Installation............................................................3
Section 2: Updating to STAAD.Pro 2004

from version 2002 or 2003................................................7
Section 3: Updating to STAAD.Pro 2004

from version 2001 or older..............................................9
Network Installation
Section 4: New Installation

4.1: On the server ...................................................14
4.2: On the client machine.......................................15
Section 5: Updating to 2004

5.1: From 2002 or 2003
On the server.............................................17
On the client machine.................................18
5.2: From 2001 and older
On the server.............................................19
On the client machine.................................20
Troubleshooting
Section 6: Troubleshooting
6.1: Standalone Locks.............................................23
6.2: Network Locks.................................................25
Standalone
Installation
Section 1. New installation:

If this is the first time you are installing STAAD.Pro onto this computer,
please check the following before inserting the installation CD:
1) Make sure you are logged in onto Windows with administrative

rights.
2) Check the sides of the hardlock. Each side will have a sticker -
one with the hardlock label number and the other the serial number.
The serial number for the program will be printed on a sticker in the
following format: ****-*****-****-*****. You must use the serial number
assigned to your specific lock. Otherwise, you will be unable to
update your lock in the future.
3) Plug in your STAAD.Pro hardlock directly to the computer, if possible.

Having other devices between the STAAD.Pro hardlock and the
computer may create conflicts.
4) Insert the CD for STAAD.Pro 2004 and follow the instructions on

the screen to install the software.
5) When the installation wizard asks you to select the security system
type, select Local Security. Proceed with the following steps as
instructed by the wizard to complete the installation.
6) After the installation is complete, start the program by either double-

clicking on the desktop shortcut icon for STAAD.Pro 2004 or by going
3
to your Windows Start menu, then Programs => STAAD.Pro 2004 =>
STAAD.Pro
7) If you are able to see the New dialog box, then the installation was
successful.
4
Section 2. Updating to STAAD. Pro 2004 from

version 2002 or 2003
Updating your hardlock is only necessary when upgrading from
one version of STAAD.Pro to another, or if you have
purchased additional components. Your hardlock needs to be
updated only once for STAAD.Pro 2004.
2.1 Start here to begin updating your hardlock for

STAAD.Pro 2004

rights.
2) Look at the inside of the CD jewel case and verify that the lock
number there matches the number printed on the sticker placed on
the lock itself. You must use the serial number given in the jewel
case for your specific lock. Otherwise, you will be unable to update
your lock.

4) Insert the CD for STAAD.Pro 2004 and install the software.
5) After the installation is complete, start the program

by either double-clicking on the desktop shortcut icon
for STAAD.Pro 2004 or by going to your Windows
Start menu, then Programs => STAAD.Pro 2004 =>
STAAD.Pro
6) At this point, the software will attempt to update your lock

automatically for this new version. If you are connected to the internet,
continue to the next step in this section. If you are not connected to
the internet, close STAAD.Pro, connect to the internet, then open the
program again. If this computer does not have internet connection,
please stop here and skip to Section 2.2.
5
7) If you are able to see the New dialog box, then the lock update was
successful and you can stop here - you are now ready to start using
STAAD.Pro 2004. If the program gives you a message explaining
that the lock is not programmed for this version, then continue to the
next step.
8) From the Windows Start menu, go to Programs => STAAD.Pro

2004 => REI Application Assistant. Then go to the Internet Direct
menu and select Update Lock. The program should give you a
message that the lock was updated successfully. If you can now
open the program and see the New
dialog box, then you can stop here -
you are now ready to start using
STAAD.Pro 2004. Otherwise, continue
to the next step.
9) If your lock is still not programmed properly for STAAD.Pro 2004,

please skip to Section 3.1, step 5.
6
2.2 Continue here if the machine on which STAAD.Pro

2004 is installed is not connected to the internet
1) You should have completed steps 1 through 6 in Section 2.1. If

you have not, please go back and return to this section after
completing those steps.
2) From the computer on

which STAAD.Pro 2004 was
installed, go to the Windows
Start menu then Programs
=> STAAD.Pro 2004 => REI
Application Assistant. Then go to
the Tools menu and select Get
Hardware Lock ID. The program
will report a Hardware Lock ID.
Write down this ID. Then go to the
Tools menu again and select Get
Serial Number. The program will
report an 18-character serial number. Write this information down
also.
3) Go to a computer with internet connection. You will need a floppy

disk.
4) Open an internet browser, such as Internet Explorer, and go to the

following web page:
www.reiworld.com/updatelock
5) Follow the steps on this page. You will be asked to enter the
information which you obtained in step 2 above. The page will then
display a link to a license file with the extension .LDF and a password.
Insert a floppy disk into the floppy drive.
*Note: If the web page is unable to generate your license file, it will
report an error. If this occurs, please contact your local REI office for
assistance.
7
6) Right click on this link and from the

menu that appears, select Save Target
As… Save this file onto the floppy disk
using the default name and select the
Save As Type ‘All Files’.
7) Write down the password given on this page. Then take both the
floppy disk and the password back to the computer on which
STAAD.Pro 2004 was installed. Insert the floppy and copy the file
onto your Windows desktop.
8) Open the REI Application

Assistant again (Start =>
Programs => STAAD.Pro 2004 =>
REI Application Assistant). This
time go to the Update menu and
select Update Hardware lock.
9) When prompted, enter the path for the license file (.LDF) which
you just saved on your desktop or click on the Browse button to
locate the file. Also enter the password which was written down in
step 6 above.
10) Once you have entered the information in these two boxes, click
on Update Lock. The program should give you a message that the
lock was updated successfully. If you can now open
STAAD.Pro 2004 and see the New dialog box, then you
can stop here - you are now ready to start using
STAAD.Pro 2004. Otherwise, continue to the next step.
please contact your local REI office for assistance.
8
Section 3. Updating to STAAD. Pro 2004 from

version 2001 or older
Updating your hardlock is only necessary when upgrading from
one version of STAAD.Pro to another, or if you have
purchased additional components. Your hardlock needs to be
updated only once for STAAD.Pro 2004.
3.1 Start here to begin updating your hardlock for

STAAD.Pro 2004

rights.
your lock.

4) Insert the CD for STAAD.Pro 2004 and install the software.
5) From the Windows Start

menu, go to Programs =>
STAAD.Pro 2004 => REI
Application Assistant. Then
go to the Tools menu and select
Get Hardware Lock ID. The
program will report a Hardware
Lock ID. Then go to the Tools menu
again and select Get Serial
Number. The program will report
an 18-character serial number.
Leave the REI Application Assistant
open.
9
6) Send an email to license@reiusa.com with the following

information:
- your name
- company name
- the hardlock number (found on the side of the lock)
- Hardware Lock ID number from step 5
- program serial number from step 5
If you do not have internet connection on this computer and are

unable to send email, please stop here and skip to Section 3.2.
7) You will then need to wait for a response from the REI license
department.
8) When you receive the response, the email will include an

attachment and a password. The attachment will have the extension
.LDF. Save this file onto your Windows desktop.
9) Open the REI Application Assistant again (Start => Programs =>
STAAD.Pro 2004 => REI Application Assistant). This time go to the
Update menu and select Update Hardware lock.
10) When prompted, enter the path for the license file (LDF) which
you just saved on your desktop or click on the Browse button to
locate the file. Also enter the password which you received in the
email.
11) Once you have

entered the information in
these two boxes, click on
Update Lock. The
program should give you
a message that the lock
was updated successfully. If you can now open STAAD.Pro 2004
and see the New dialog box, then you can stop here - you are now
ready to start using STAAD.Pro 2004. Otherwise, continue to the next
step.
10
3.2 Continue here if the machine on which STAAD.Pro

2004 is installed is not connected to the internet
1) You should have completed steps 1 through 5 in Section 3.1. If

you have not, please go back and return to this section after
completing those steps.
2) Write down the Hardware Lock ID and serial number found in

Section 2.2, step 5.
3) Go to a computer with internet connection. You will need a floppy

disk.

information:
- your name
- company name
department.

attachment and a password. The attachment will have the extension
.LDF. Insert a floppy disk into the floppy drive and save this file onto
your floppy disk. Also write down the password given in this email.
Then take both the floppy disk and the password back to the computer
on which STAAD.Pro 2004 was installed. Insert the floppy and copy
the file onto your Windows desktop.
7) Open the REI Application Assistant again (Start => Programs =>
STAAD.Pro 2004 => REI Application Assistant). This time go to the
Update menu and select Update Hardware lock.
11
8) When prompted, enter the path for the license file (.LDF) which
you just saved on your
desktop or click on the
Browse button to locate the
file. Also enter the password
which was written down.
9) Once you have entered the information in these two boxes, click
on Update Lock. The program should give you a message that the
lock was updated successfully. If you can now open STAAD.Pro
2004 and see the New dialog box, then you can stop here - you are
now ready to start using STAAD.Pro 2004. Otherwise, continue to
the next step.
12
Network
Installation
Section 4. New Installation

4.1 Installing the REI Network License Manager on the
server

rights.
your lock in the future.

4) Insert the REI Network License Manager CD into the CD-rom. If

the installation does not start automatically, then go to My Computer,
open the CD drive and run Setup.exe. Follow the instructions provided
by the installation wizard.
5) By default, the files will be copied to the folder C:\NETLM. Click on

the Browse button if you want to select a different destination folder.
6) The wizard will them prompt you to select the type of security
device. Select the appropriate option which corresponds with the
type of lock you were sent with the software.
7) The installation will create shortcut icons for the License Manager
in the Windows Start menu under Programs. The next step will
allow you to name the folder in which these shortcuts will be created.
8) Click on Next to begin copying files to the server. A progress bar in

the next window will indicate when this is complete. A dialog box will
appear, confirming whether you want to install drivers for your
hardlock. Click on Yes.
14
9) The installation will now ask if you want to install the license
string. The license string is a file which was provided to you on a
floppy disk and has the extension .LIC. Click on Yes then provide the
location of your license string in the next window.
*Note: If you do not have the license string on hand and want to add
it manually later, click No when prompted to add the license string,
or click Cancel to exit the installation wizard. For instructions on
adding the license string manually, see Section 5.1.1, steps 5 and
6.
10) Once you have provided the path to your license string, click on
Next. A message box will appear verifying that the .LIC file found will
be added to the license server. If it has found the correct file, click on
Yes. If not, click on No and go back to the previous step to add the
license string.
11) The installation will then add the

license string and check the drivers
for the hardware lock. If everything
was completed properly, a dialog
box for Host ID Information Utility will
be displayed.
12) Once the installation is complete, the SentinelLM service will

start automatically. You are now ready to install STAAD.Pro 2004 on
client machines.
4.2 Installing STAAD.Pro 2004 on the client machine

rights.
the network lock. You must use the serial number given in the jewel
case for your specific lock. The serial number used on the client
machine must match the serial number assigned to the network
lock in order for the program to pull the license from the server.
15
3) The STAAD.Pro hardlock should already be plugged into the server.

Connect it directly to the computer if possible. Having other devices
between the STAAD.Pro hardlock and the computer may create
conflicts.

5) When the installation wizard

asks you to select the security
system type, select Network
Security.
6) Next, enter for the name of the server on which the REI Network
License Manager is running. You are then asked to provide the
location of the .USR file. This file was supplied on a floppy disk with
the network license file. Proceed with the following steps as

STAAD.Pro
successful.
16
Section 5. Updating to STAAD. Pro 2004

Updating your network license is only necessary when
upgrading from one version of STAAD.Pro to another, or if you
have purchased additional components. Your network license
needs to be updated only once for STAAD.Pro 2004.
5.1 If you are updating from version 2002 or 2003:
Updating the license on the server

1) Open the folder where the REI Network License Manager files are
located. The default location for this folder is C:\NETLM
2) Run licadmin.exe, then go to the Tools menu and select Get

Hardware Lock ID. The program will report a Hardware Lock ID.
Then go to the Tools menu again and select Get Serial Number. The
program will report an 18-character serial number. Write this
information down or keep the program open.
3) Open an internet browser, such as Internet Explorer, and go to the

following web page:
www.reiworld.com/updatelock
4) Follow the steps on this page. You will be asked to enter the
information which you obtained in step 2 above. The page will then
display a link to a license file with the
extension .LIC and a password. Right
click on this link and from the menu
that appears, select Save Target As…
Save this file onto your Windows
desktop.
*Note: If the webpage is unable to generate your license file, it will

report an error. If this occurs, please contact your local REI office for
assistance.
located. The default location for this folder is C:\NETLM. Run
17
WLMAdmin.exe. On the left hand side under Subnet Servers, you

should see a list of your license servers. Your current license should
be listed under your server. Right click on the feature name and
remove the feature.
6) Then right click again on the server, and go to Add Feature =>
From a File => To Server and Its File. You will then be prompted to
locate the .LIC file which was downloaded in step 4 above.
7) After the license string has been added, you should see the feature
NGSOFT01 appear in a branch below the server. When you highlight
this, the license information will populate the Feature information
on the right.
Installing STAAD.Pro 2004 on the client machine

rights.

conflicts.

type, select Network Security.
18

STAAD.Pro
successful.
5.2. If you are updating from version 2001 or older:

Updating the license on the server
located. The default location for this folder is C:\NETLM
2) Run licadmin.exe,
then go to the Tools
menu and select Get
Hardware Lock ID. The
program will report a Hardware
Lock ID. Then go to the Tools
menu again and select Get
Serial Number. The program
will report an 18-character serial number. Write this information down
or keep the program open.

information:
- your name
- company name
19
department.

attachment. The attachment will have the extension .LIC. Save this
file onto your Windows desktop.
located. The default location for this folder is C:\NETLM. Run
WLMAdmin.exe. On the left hand
side, under Subnet Servers, you
should see a list of your license
servers. It should have your
current license listed under your
server. Right click on the feature
name and remove the feature.
7) Then right click again on the server, and go to Add Feature =>
From a File => To Server and Its File. You will then be prompted to
locate the .LIC file which was downloaded in step 4 above.
8) After the license string has been added, you should see the feature
NGSOFT01 appear in a branch below the server. When you highlight
this, the license information will populate the Feature information
on the right.
Installing STAAD.Pro 2004 on the client machine

rights.

20

conflicts.

type, select Network Security.

STAAD.Pro
successful.
21
Troubleshooting
Troubleshooting
Section 6. Troubleshooting
6.1 Standalone Locks
The following is a list of several error messages that you may
encounter while using STAAD.Pro. Each error message is followed
by an explanation of how to troubleshoot the problem. If you receive
an error message which is not a part of this list, please contact your
local REI office for assistance.
Hasp Lock Not Found

From the Windows Start menu, go to Programs => STAAD.Pro 2004
=> REI Application Assistant. Then go to the Activate menu and
select Detect and Activate hardware lock. Make sure that the
STAAD.Pro lock is attached directly to the computer and that no other
locks are attached. The
program will search for an
attached lock and prompt
you with a message
confirming that you want to
activate the lock found.
Old Version of Lock Found

Your STAAD.Pro hardlock is not programmed for the current version.
Refer to Section 2 (or Section 3, as necessary) of this Installation
and Troubleshooting Guide for instructions on updating your
hardlock.
Security Drivers are old

1) From the Windows Start menu, go to Programs => STAAD.Pro
2004 => REI Application Assistant. Then go to the Internet Direct
menu and select Update Lock. The program should give you a
message that the lock was updated successfully. If you can now
open the program and see the
New dialog box, then you can
stop here - you are now ready
to start using STAAD.Pro
2004. Otherwise, continue to
the next step.
23
Troubleshooting
2) Open a web browser, such as Internet Explorer, and go to the

following link. It will prompt you to save a file on your computer. Save
it onto your desktop.
www.reiworld.com/upload/REISecurityDriverFiles.zip
a) Open the zip file, REISecurityDriverFiles.zip, and extract the

files into C:\Spro2004\Hardlock. You can rename or move the
existing files of the same name to keep them as a backup.
b) Double click on licadmin.exe, or go to Start => Programs =>

STAAD.Pro 2004 => REI Application Assistant
c) Then go to Uninstall => Uninstall License System
d) Then go to Install => Install License System
Hasp License Expired

The expiration date of your STAAD.Pro hardlock occurs before the
current date. Please contact your local REI office to find out what is
needed in order to reprogram your hardlock.
Expected Hasp Family does not match with the attached lock
From the Windows Start menu, go to Programs => STAAD.Pro 2004
=> REI Application Assistant. Then go to the Activate menu and
select Detect and Activate hardware lock. Make sure that the
STAAD.Pro lock is attached directly to the computer and that no other
locks are attached. The
program will search for an
attached lock and prompt you
with a message confirming that
you want to activate the lock
found.
24
Troubleshooting
6.2 Network Locks
Network License Serial Number does not match with product

serial number
The serial number used on the client machine must match the
serial number assigned to the network lock in order for the program
to pull the license from the server. This message indicates that the
client machine is using a serial number which is different from the
serial number of the license on the server.
On the client machine:

From the Windows Start
menu, go to Programs =>
STAAD.Pro 2004 => REI
Application Assistant. Then
go to the Activate menu and
select Activate Network/Corporate License. In the Network License
Server window that appears, check the box for ‘Discover Active
License Server(s) In Current
Subnet’ and click on the button
Scan Network.
The program should locate list

of servers in the drop-down list. Select the server which is running
the REI Network License Manager. Then click on the button Scan
For Installed Licenses. In the list that appears for Available
License(s), locate the feature called NGSOFT01. Select this license
and click on the Select button.
Start STAAD.Pro 2004. The program should now open properly and
you should see the New dialog box.
If any of the above steps do not provide adequate results, or activating

the new license does not resolve the problem, please contact your
local REI office for assistance.
25
You can also find help for STAAD.Pro 24 hours a
day, 7 days a week at our web site:
www.reiworld.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
To visit our FAQ/Knowledge Base, click on the icon:
or go to the following web address:

http://www.reiworld.com/Support/Pro/Faqs.asp
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
To visit our Discussion Group page, click on the
icon:

http://www.reiworld.com/Support/Pro/Discussion.asp
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
To visit our Tutorials and Demos page, click on the
icon:

http://www.reiworld.com/Product/AllDemo.asp

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Table of Contents

Section 1: New Installation............................................................3

Section 2: Updating to STAAD.Pro 2004

Section 3: Updating to STAAD.Pro 2004

Section 4: New Installation

Section 5: Updating to 2004

Section 1. New installation:

1) Make sure you are logged in onto Windows with administrative

3) Plug in your STAAD.Pro hardlock directly to the computer, if possible.

4) Insert the CD for STAAD.Pro 2004 and follow the instructions on

6) After the installation is complete, start the program by either double-

Section 2. Updating to STAAD. Pro 2004 from

2.1 Start here to begin updating your hardlock for

1) Make sure you are logged in onto Windows with administrative

3) Plug in your STAAD.Pro hardlock directly to the computer, if possible.

4) Insert the CD for STAAD.Pro 2004 and install the software.

5) After the installation is complete, start the program

6) At this point, the software will attempt to update your lock

8) From the Windows Start menu, go to Programs => STAAD.Pro

9) If your lock is still not programmed properly for STAAD.Pro 2004,

2.2 Continue here if the machine on which STAAD.Pro

1) You should have completed steps 1 through 6 in Section 2.1. If

2) From the computer on

3) Go to a computer with internet connection. You will need a floppy

4) Open an internet browser, such as Internet Explorer, and go to the

6) Right click on this link and from the

8) Open the REI Application

Section 3. Updating to STAAD. Pro 2004 from

3.1 Start here to begin updating your hardlock for

1) Make sure you are logged in onto Windows with administrative

3) Plug in your STAAD.Pro hardlock directly to the computer, if possible.

5) From the Windows Start

6) Send an email to license@reiusa.com with the following

If you do not have internet connection on this computer and are

8) When you receive the response, the email will include an

11) Once you have

3.2 Continue here if the machine on which STAAD.Pro

1) You should have completed steps 1 through 5 in Section 3.1. If

2) Write down the Hardware Lock ID and serial number found in

3) Go to a computer with internet connection. You will need a floppy

4) Send an email to license@reiusa.com with the following

6) When you receive the response, the email will include an

Section 4. New Installation

1) Make sure you are logged in onto Windows with administrative

3) Plug in your STAAD.Pro hardlock directly to the computer, if possible.

4) Insert the REI Network License Manager CD into the CD-rom. If

5) By default, the files will be copied to the folder C:\NETLM. Click on

8) Click on Next to begin copying files to the server. A progress bar in

11) The installation will then add the

12) Once the installation is complete, the SentinelLM service will

4.2 Installing STAAD.Pro 2004 on the client machine

1) Make sure you are logged in onto Windows with administrative

3) The STAAD.Pro hardlock should already be plugged into the server.

4) Insert the CD for STAAD.Pro 2004 and follow the instructions on

5) When the installation wizard

7) After the installation is complete, start the program by either double-

Section 5. Updating to STAAD. Pro 2004

5.1 If you are updating from version 2002 or 2003:

Updating the license on the server

2) Run licadmin.exe, then go to the Tools menu and select Get

3) Open an internet browser, such as Internet Explorer, and go to the

*Note: If the webpage is unable to generate your license file, it will

WLMAdmin.exe. On the left hand side under Subnet Servers, you