DIVYA DIXIT

9891858654
dixitdivya45@gmail.com
16th Aug’1983

90/354, Madangir, DDA Flats, New Delhi-110062

Managerial assignments in Customer Services/ Operations / Business Operations with a leading

organisation

CAREER OUTLINE

1 A seasoned and dynamic professional with an overall experience of 2 years across the industry.
2 An intellectual professional with high calibre and extensive experience in evaluation, facilitating diverse learning,
and building productive relationships with clients and staff.
3 Demonstrated skill to teach, motivate and direct colleagues while maintaining high interest and achievement
levels in a fun and challenging learning environment.
4 An articulate communicator possessing the ability to effectively interact with diverse populations of students at a
variety of corporate/ academic levels with abilities in recognizing, respecting & nurturing the creative potential of
each student & responding to all classroom queries in a spontaneous manner

CORE COMPETENCIES

Strategic Planning  Training Analysis  Problem Resolution  Communication Skills- Organizational

Development Workforce Development  Organizational Effectiveness  Business Etiquette  Soft skills
 Critical Thinking  Relationship/ Influencing Skills  Human Capital Productivity

ORGANIZATIONAL CONTOUR

Dec ’10-Dec’ 11 M/s PRB Enterprises Pvt Ltd as Account Exe.

Previous Industry Media Monitoring Firm

Apr’10- Nov’10... M/s IBM as customer care executive

Last Industry BPO Sector

May’09-Feb’10 M/s Samarpan Trading Co. As Account Exe.

Last Industry IT/ Software

TRAININGS/PROJECTS/SEMINARS

Project details: Performance Evaluation of Mutual Funds

Duration: 6 months
Topic: Evaluation of Mutual Funds
Objectives: To evaluate the performance of Mutual funds in India

SCHOLASTICS

2009 MBA (FINANCE)ALL INDIA MANAGEMENT ASSOCIATION

2006 M.COM G.S.COLLEGE OF COMMERCE NAGPUR (NAGPUR UNIVERSITY )
2004 B.COM G.S.COLLEGE OF COMMERCE NAGPUR ( NAGPUR UNIVERSITY)

IT Skills: Well versed with Ms Office, Tally ERP 9.0 (Taxation & Excise), Windows 98/2000/XP & Internet
Application