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CITATIONS

1. Pigatto, G., Machado, J. G. de C. F., Negreti, A. dos S., & Machado, L. M. (2017). Have
you chosen your request? Analysis of online food delivery companies in Brazil. British
Food Journal, 119(3), 639–657.

https://sci-hub.tw/10.1108/BFJ-05-2016-0207

2. Pan, S., Giannikas, V., Han, Y., Grover-Silva, E., & Qiao, B. (2017). Using customer-
related data to enhance e-grocery home delivery. Industrial Management & Data
Systems, 117(9), 1917–1933.

sci-hub.tw/10.1108/IMDS-10-2016-0432

3. Meenakshi, N., & Sinha, A. (2019). Food delivery apps in India: wherein lies the
success strategy? Strategic Direction.
https://sci-hub.tw/10.1108/SD-10-2018-0197

4. Furunes, T., & Mkono, M. (2019). Service-delivery success and failure under the sharing
economy. International Journal of Contemporary Hospitality Management.
https://sci-hub.tw/10.1108/IJCHM-06-2018-0532

5. Pinto de Moura, A., Miguel Cunha, L., Miranda Azeiteiro, U., Aires, L., Graça, P., & Vaz
de Almeida, M. D. (2010). Food consumer science post‐graduate courses: comparison
of face‐to‐face versus online delivery systems. British Food Journal, 112(5), 544–556.
https://sci-hub.tw/10.1108/00070701011043781

6. Nair, A. K. S., & Bhattacharyya, S. S. (2018). Is sustainability a motive to buy? An


exploratory study in the context of mobile applications channel among young Indian
consumers. Foresight.
https://sci-hub.tw/10.1108/FS-05-2018-0048

7. Quevedo-Silva, F., Freire, O., Lima-Filho, D. de O., Brandão, M. M., Isabella, G., &
Moreira, L. B. (2016). Intentions to purchase food through the internet: developing and
testing a model. British Food Journal, 118(3), 572–587.

https://sci-hub.tw/10.1108/bfj-09-2015-0305

8. Wang, O., & Somogyi, S. (2018). Consumer adoption of online food shopping in China.
British Food Journal.

https://sci-hub.tw/10.1108/BFJ-03-2018-0139
9. Okumus, B., & Bilgihan, A. (2014). Proposing a model to test smartphone users’
intention to use smart applications when ordering food in restaurants. Journal of
Hospitality and Tourism Technology, 5(1), 31–49.

https://sci-hub.tw/10.1108/JHTT-01-2013-0003

10. BLOG

https://www.wsj.com/articles/consumers-love-food-delivery-restaurants-and-grocers-hate-it-
11552107610

Haddon, H., & Jargon, J. (2019, March 9). Consumers Love Food Delivery. Restaurants and
Grocers Hate It. [Web log post]. Retrieved March 9, 2019, from
https://www.wsj.com/articles/consumers-love-food-delivery-restaurants-and-grocers-hate-it-
11552107610

11. ARTICLE https://www.mckinsey.com/industries/high-tech/our-insights/the-changing-market-


for-food-delivery

12. BLOG

http://blog.zenput.com/the-impact-of-food-delivery-apps-on-operations-and-brand-image

The Impact of Food Delivery Apps on Operations and Brand Image [Web log review].
(n.d.). Retrieved from http://blog.zenput.com/the-impact-of-food-delivery-apps-on-
operations-and-brand-image

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