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Product Support Guide


D010
Introduction

Product Type B/W MFP

Launch Date 09/2007

S/N M44
Configuration

Product D010
Code

Brand/Model Name

Product Code Lanier Ricoh Savin


D010 LD125 Aficio MP 2500 7025

Product Concept

To meet the customer needs with mid-range B&W machines, the D010
is targeted between B276/B277 and the D007/D008. This provides
mid-range functionality at low cost. The D010 mainframe is based on
B276/B277 and a part of the exterior and options are designed based
on the D007/D008 series. The GW options will be released after the
BASIC, DDST and the PCL options are released.

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Product Support Guide
D010
Order Number

Main Frame

Item Model Name EDP Code Lanier ID Notes


Duplex,
Lanier LD125
Bypass &
D010 Ricoh Aficio MP 2500 413987 479-1802
Interchange
Savin 7025
are standard.
Duplex,
Bypass,
Interchange,
1-bin tray,
Lanier LD125spf
Printer/Scann
D010 Ricoh Aficio MP 2500spf 413989 479-1824
er (w/256MB
Savin 7025spf
RAM), Fax, &
GW
controller are
standard.

Options

Product Common /
Item Description EDP Code Lanier ID
Code Unique

2 Tray Paper Paper Feed Unit PB


413673 481-7220 D331 U
Bank 3030

ARDF ARDF DF 3020 413671 481-7219 D330 U

1 Bin Tray 1 Bin Tray BN 3020 413992 481-7221 D339 U

Bridge Unit Bridge Unit BU 3010 413701 481-7222 D340 U

500 Sheets
Finisher SR 3010 414218 041-4218 B792 U
Finisher
Ricoh Printer
Printer Enhance
Enhance
Option DDST Type 003064MIU - D326 U
Option DDST
2500NA
Type 2500NA
Savin Printer
Printer Enhance
Enhance
Option DDST Type 003091MIU - D326 U
Option DDST
2500NA
Type 2500NA
Lanier Printer
Printer Enhance
Enhance
Option DDST Type 003092MIU 481-7217 D326 U
Option DDST
2500NA
Type 2500NA
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Product Support Guide
D010
Product Common /
Item Description EDP Code Lanier ID
Code Unique
Ricoh
Printer/Scanner Printer/Scanner Unit
003090MIU - --- U
Unit Type 2500 Type 2500 KIT
KIT
Savin
Printer/Scanner Printer/Scanner Unit
003095MIU - --- U
Unit Type 2500 Type 2500 KIT
KIT
Lanier
Printer/Scanner Printer/Scanner Unit
003096MIU 481-7325 --- U
Unit Type 2500 Type 2500 KIT
KIT
Fax Type 2500
Fax Type 2500 KIT 413990 481-7327 --- U
KIT
Ricoh All in
All in One Type 2500
One Type 2500 003089MIU - --- U
KIT
KIT
Savin All in
All in One Type 2500
One Type 2500 003093MIU - --- U
KIT
KIT
Lanier All in
All in One Type 2500
One Type 2500 003094MIU - --- U
KIT
KIT
PostScript3 Unit Type
PostScript 3 414236 481-7328 D359 U
2500
Platen Cover Type
Platen Cover 412524 481-0397 B406 C (B276/B277)
1018

Optional Counter
Key Counter 413012 216-7816 B870 C (B276/B277)
Interface Unit Type A

Hand Set Hand Set Type 1018 410781 481-0393 B433 C (B276/B277)

IEEE 1284 Interface


IEEE 1284 411699 481-0786 B679 C (B276/B277)
Board Type A

Wireless LAN IEEE 802.11b Interface


402378 481-0907 G813 C (B276/B277)
Option Unit Type H

Bluetooth Interface
Bluetooth 412866 216-7092 B826 C (B276/B277)
Unit Type 3245

VM Card VM Card Type D 402704 481-7157 G874 C (B229)

FAC36 Cabinet 414394 041-4394 --- U

FAC37 Cabinet 414393 041-4393 --- U

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Product Support Guide
D010

Supplies/Yields

Item Name Order Code Target Yield


Lanier LD125
Toner Toner Type MP 2500 480-0427 10.5K*
Developer Developer Type 28 GB1219640** 60K*
Staple Set SC645 Staple Cartridge for SR3010
480-0063 5K x 1/carton
Cartridge (SR3010) Type K
Staple Refill CS645 Staple Cassette forSR3010–
480-0062 5K x 3/carton
Cartridge (SP3010) Type K
1 oz carton of 4
Marker 30 Marker Stamp Type 30 491-0245
markers
Ricoh Aficio MP 2500
Toner Toner MP 2500A 841000 10.5K*
Developer Ricoh Developer Type 28 Black B1219640** 60K*
Staple Set
Ricoh Staple Type K 410801 5K x 1/carton
Cartridge (SR3010)
Staple Refill
Ricoh Refill Staple Type K 410802 5K x 3/carton
Cartridge (SP3010)
1 oz carton of 4
Marker 30 Marker Stamp Type 30 334049
markers
Savin 7025
Toner Toner MP 2500 9820 10.5K*
Developer Developer Type 28 B1219640** 60K*
Staple Set
Savin Staple Type K 9858 5K x 1/carton
Cartridge (SR3010)
Staple Refill
Savin Staple Refill Type K 9859 5K x 3/carton
Cartridge (SP3010)
1 oz carton of 4
Marker 30 Marker Stamp Type 30 1600089
markers
NOTE: *A4, 6% chart is used to measure the above yield. Storage period for toner is max. 1 year.
NOTE: ** Part Number

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Product Support Guide
D010

Option Compatibility DDST


1 2 3 4 5 6 7 8 9
1.Platen Cover X
2.ARDF X
3. Paper Bank 500x2
4.Bridge Unit M
5.1 bin tray
6.500 sheet Finisher M
7.DDST with NIC option M
8.PCL Option M
9. Optional Counter Interface
X: Cannot be installed together
M: Must be installed together in RAC Market

Option Compatibility GW Controller


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
1.Platen Cover X
2.ARDF X
3. Paper Bank 500x2
4.Bridge Unit M
5.1 bin tray
6.500 sheet Finisher M
7.GW Controller
8.Printer/Scanner option M
9. Fax Option M
10. Postscript3 M M
11. Wireless LAN M M X X
12. IEEE1284 M M X X
13. Bluetooth M M X X
14. Handset M M
15. Optional Counter
Interface
X: Cannot be installed together
M: Must be installed together

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Product Support Guide
D010

Branding Information
Branding is required as the machines are shipped as a generic version.
Ricoh version machines: You must attach the model label (provided) to the front cover.
Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug and Play name with SP 5-
907.

Configuration
Main Frame Configuration

[J]]

Item Item #
Product Product
Code
Item
Code
Mainframe [D] D010 Fax Fax Option D345
ARDF [A] D330 Handset B433
Platen Cover [B] B406
Paper Tray Unit [2] [E] D331 Printer/ Printer/ Scanner Type 2500 D359
500-sheet finisher [F] B792 Scanner IEEE 1284 Type A B679
Bridge Unit [G] D340 Wireless LAN Option Type H G813
1-bin Tray [H] D339 Bluetooth Option Type 3245 B826
DDSTController* [C] D326 PostScript 3 Unit Type 2500 D359
GW Controller** [C] D327
FAC 36 [J] --- Other VM Card Type D G874
FAC 37 [J] --- *The DDST controller comes with a dedicated controller box,
Keycounter Type A --- B870 printer/scanner panel and standard pcl6 in US Market.
The FAC is recommended with the paper feed unit PB **GW controller additional options listed above.
3030 but the FAC 37 cannot be installed with the PB
3030

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Product Support Guide
D010
MFP Options

MFP Option Board Slot / SD Card Assignments

Slot Option Name

A GW Board

B VM Card

C PostScript 3

D Printer/Scanner

E IEEE 1284

E Wireless LAN

E Bluetooth

E Embedded RCG-M

E NRS @Remote

Feature Comparison To Previous version


New Model machine Not Applicable

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Product Support Guide
D010
Installation
Installation Requirements
Temperature Range: 10° C to 32° C (50° F to 89.6° F)
Humidity Range: 15% to 80% RH
Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight)
Ventilation: 3 times/hr/person
Ambient Dust: Less than 0.075 mg/m3 (2.0 x 10-6oz/yd3)
Avoid areas exposed to sudden temperature changes:
• Areas directly exposed to cool air from an air conditioner.
• Areas directly exposed to heat from a heater.
Do not place machine where it will be exposed to corrosive gas or vapor.
Do not install the machine at any location over 2,000m (6,500 ft.) above sea level.
Place the machine on a strong and level base. Inclination on any side should be no more than 5mm (0.2”)
Do not place the machine where it may be subject to strong vibrations.
Machine level • Front to back: within 5mm (0.2”) of level
• Right to left: within 5mm (0.2”) of level

Power Requirements
Input voltage level: 110 - 120 V, 60Hz:12A
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)

Space

A (Front) 750 mm (30”)


B (Left) 150mm (6”)
C (Rear) 50 mm (2”)
D (Right) 250 mm (10”)

The recommended 750 mm (30”) front space is sufficient to


allow the paper tray to be pulled out. Additional the front
space is required to allow operators to stand at the front of
the machine.

Foot Print

Dimensions (W x D x H): 650 mm x 604mm x 890mm (25.59” x 23.77” x 35.04”)


NOTE: Measurement Conditions: With bypass feed table closed, optional PTU and without ARDF,
from the ground to the contact glass.

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Product Support Guide
D010
Power Consumption / Noise Emission
Power Consumption

Basic Model

Power consumption BTU


Off mode Lower than 1W 3.41 BTU

Base Model with DDST

Power consumption BTU


Maximum 1.45kW or less 4951 BTU
Low power mode -
Sleep mode Lower than 5W 17.06 BTU
Off mode 10 W or less 34.14 BTU

Base Model with GW controller

Power consumption BTU


Maximum 1.45kW or less 4951 BTU
Low power mode -
Sleep mode Lower than 7W 23.88 BTU
Off mode - -

Noise Emission

Main Unit
Standby (Mainframe / Full System) 40 dB or less
Operating (Mainframe only) 64.8 dB or less
Operating (Full System) 70 dB or less
NOTE: The above measurements were made in accordance with ISO
7779. The measurements were taken from the normal position of
the operator.

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Product Support Guide
D010

Installation Times
Installation Installation
Unit Time Unit Time
(Minutes) (Minutes)
Main Frame 30 GDI Controller 15
Fax Option (incl. All fax
ARDF 10 10
options)
Platen Cover 5 Postscript 3 5

1 Bin Tray 10 IEEE 1284 5


Paper Bank/LCT 10 Bluetooth 5
Bridge Unit 10 Counter 10
Finisher 500
15 Wireless LAN 5
Sheet
VM Card 5 GW Controller 15

Storage/Transportation

Storage Transportation
0 0
*-30~40 C *-30~50 C
Mainframe
*Less than 80% RH *15%~95 RH
*Less than 400C *Less than 400C
Toner (*1) *Less than 80% RH *Less than 80% RH
*Storage Period: Max 12 month
0 0
*Less than 40 C *Less than 40 C
Developer (*1)
*Storage Period: Max 12 month
0
NOTE: (*1) Do not store more than 12 hours under the temperature between 40 and 50 C. Do not store more than
a month under the temperature between 35 and 400C. Store in a dry, dark place where temperature does
not exceed 40℃ on continuance storage/transportation conditions.

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Product Support Guide
D010

Parts / Special Tools / Maintenance

PM Parts / Yields
Mainframe
Unique/Common
U: Unique for this model
C: Common with listed model

*1 part of the PM Kit #: PMB12160K


* 2 part of the PM KIT #: PMD010120K
Q’ty/ Unique or
Part Number Description PM Interval
Unit Common
Paper Feed
A2672751 Paper Feed Roller (*2) 2 120K C (D007)
D0102821 Friction Pad (1st Tray) (*2) 2 120K U
D0102822 Friction Pad(2nd Tray) (*2) 2 120K U
Transfer Roller Unit
B0393820 Transfer Roller (*2) 1 120K C (B276)
B0393861 Discharge Plate (*2) 1 120K U
Fusing Unit
AE011113 Hot Roller (*2) 1 120K C (B276)
D0104071 Pressure Roller (*2) 1 120K U
AE044062 Stripper Pawl (*2) 5 120K C (B276)
G0294174 Pressure Roller Bushing (*2) 2 120K C (B276)
B2594015 Fusing Cleaning Roller (*2) 1 120K C (B276)
AW100073 Fusing Thermistor 2 120K U
Photoconductor Unit
AD027018 Charge Roller (*1) 1 60K C (B276)
AD042058 Charge Cleaner Brush Roller (*1) 1 60K C (B276)
B0392335 Pickoff Pawl (*1) 2 60K C (B276)
AD042059 Cleaning Blade (*1) 1 60K C (B276)
B0399510 OPC Drum 1 60K C (B276)
B1219645 Developer Type 28 1 60K C (B276)

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Product Support Guide
D010

Options
Paper Tray Unit (two Trays) D331
Unique/Common
U: Unique for this model
C: Common with listed model

Q’ty PM Interval Unique or


Part Number Description
/Unit : Km (feet) Common
A2672751 Paper Feed Roller 2 120K C (PS450/460)
D0102821 Friction Pad 2 120K C (PS450/460)

Auto Reverse Document Feeder D330


Unique/Common
U: Unique for this model
C: Common with listed model
Q’ty PM Interval Unique or
Part Number Description
/Unit : Km (feet) Common
A8592141 Belt Paper Feed 1 80K C (ARDF
DF2010)
A8592241 Reverse Roller 1 80K C (ARDF
DF2010)
B3862171 Pick-up Roller 1 80K C (ARDF
DF2010)

Special Tools & Lubricants

Item Part Number Description Q’ty Unique or Common


1 A0069104 Scanner Positioning Pin (4pcs/set) 1 C (General)
2 A2929500 Test Chart – S5S (10 pcs/set) 1 C (General)
3 VSSM9000 Digital Multimeter – FLUKE 187 1 C (General)
4 Flash Memory Card – 4MB (used for 1 C (General)
N8036701
Base machine and DDST controller)
5 A2579300 Grease Barrierta – S552R 1 C (General)
6 52039502 Silicon Grease G-501 1 C (General)
7 B6455010 SD Card (for use with GW controller) 1 C (General)
SD Card Adapter (for use with GW C (General)
8 B6456705 1
controller)
USB Reader/Writer (for use with GW C (General)
9 B6456820 1
controller)
Loop Back Connector (Note) (for use 1 C (General)
10 G0219350
with GW controller)
Plug - IEEE1284 Type C (Note) (for use 1 C (General)
11 B6795100
with GW controller)
Ricoh System Information Tool
(Support Tool Version 2)
- Basic version
12 --- 1 C (General)
- Mail version
- Rlogtool
(for use with GW controller)
MCE CD Rom (for uses in DDST
13 A2309357 controller option and base machine 1 C (General)
only)
NOTE: Loop-back Connector (item 10) requires Plug-- IEEE1284 Type C (item 11) and the optional IEEE 1284.

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Product Support Guide
D010

Target Reliability

Model D010

Average Monthly Volume 6k prints/Month

Max. Monthly Volume 25k prints/Month

PM Interval 60K and 120K

Specifications / Documentation
Mainframe Remarks
Technology Flatbed with CCD array image-sensing element
Reading element Laser beam scanning/marking & electro-photographic
Printing processing printing.
Dry, dual component toner development
Weight Approx 55kg (121.25 lbs) Include Toner, PCU
Input Capacity Standard: 500 sheets tray x 2
Bypass: 100 sheets
Options: Paper Bank 500 sheets tray x 2

Output Capacity Standard


Internal Tray: 250 sheets
Options
1 Bin Tray: 100 sheets
Finisher: 500 sheets
Internal Tray with 125 sheets
bridge Unit:
Paper size Tray 1: 5 1/2” x 8 1/2”-11” x 17”
Tray 2: 5 1/2” x 8 1/2”-11” x 17”
Bypass: 5 1/2” x 8 1/2”-11” x 17”
Duplex: 5 1/2” x 8 1/2”-11” x 17”
Paper Weight Tray1: 60 to 105 g/m2 (16 to 28 lbs.)
2
Tray2: 52 to 157 g/m (14 to 41 lbs.)
2
Bypass: 52 to 157 g/m (14 to 41 lbs.)
2
Duplex: 60 to 105 g/m (16 to 28 lbs.)
Language English, French, Spanish, Portuguese

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Product Support Guide
D010
Copier General Features Remarks
st
1 copy speed Less than 6.0 seconds (A4 / 8 1/2” x 11” LEF from the standard
tray, no R/E)
Multi copy speed 25cpm (A4 / 8 1/2” x 11” LEF, no R/E)
Multiple copy Up to 999 Default 99
Resolution 600 dpi
Gray Scale (per dot) Scanning: 256 levels, Marking: Binary
Warm-up time Basic: Less than 12 seconds 20 degree C
DDST MFP: Less than 15 seconds
GW MFP: Less than 10 seconds
Recovery time Less than 10 seconds
Memory Capacity Standard: 16MB (Engine memory) No additional Memory
Enlargement 121,129,155% 3E
Reduction 93,78,65,50% 4R
Zoom 50% to 200% in 1% step
Image density adj Manual or automatic
Interrupt copy Not available
User code Standard (50 codes, eight digits)

Copier Enhanced Features Remarks


APS / AMS Yes (std)
Auto tray switch Yes (std)
Directional magnification No
Directional size magnification No
Photo mode Yes (Std)
Auto start Yes (Std)
User program No
Duplex Yes (Std)
Electronic sort/Rotate sort Yes (Std)
Stack Yes With Finisher
Scan once copy many Yes (Std)
Image rotation Yes (Std)
Series copy Yes (Std) Book → 2 one sided sheets
Combine copy Yes (std) (2 in 1, 4 in 1)
Double copy No
Erase center / boarder No
Repeat copying No
Stapling Yes With Finisher
Stamp features No
Cover/Sheet insertion No

Continuous DF 1 to 1
1s -> 1s 1s -> 2s 1s -> 1s 1s -> 2s
2s -> 2s 2s -> 2s
2s -> 1s 2s -> 1s
A4/8 1/2*11” 25 25 22 11
B4/8 1/2*14” 16 9 16 8
A3/11*14” 14 8 14 8
- 1s means 1side, 2s means 2sides.

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Product Support Guide
D010
Options

ARDF DF3020 (D330)


Simplex A5 - A3 (SEF), 5 1/2” x 8 1/2” - 11” x 17” (SEF)
Original size
Duplex A5 - A3 (SEF), 5 1/2” x 8 1/2” - 11” x 17” (SEF)
Simplex 40 - 128 g/m2, 11 - 34 lbs
Original weight
Duplex 2
52 - 105 g/m , 14 - 28 lbs
Stack capacity 50 sheets (80 g/m2, 20lbs)
Power consumption less than 75 W
Dimensions (W x D x H) 550 x 470 x 130 mm (21.65 x 18.50 x 5.12 “)
Weight Approx 10kg, 22.1 lb.

Paper Feed Unit (Two Trays) PB3030 (D331)


Paper size A5 SEF - A3, 5 1/2” x 8 1/2” SEF- 11”X17”
Paper weight 60 - 105 g/m2, 16- 28 lbs
Paper capacity 500 sheets x 2 trays
Power consumption Less than 28 W (power is supplied from the main frame)
Dimensions (W x D x H) 550 x 520 x 271 mm (21.65 x 20.47 x 10.67 “)
Weight Less than 25 kg, 55.1 lb.

One Bin Tray BN3020 (D339)


Paper size A5 SEF - A3, 5 1/2” x 8 1/2” SEF - 11”X17”
Paper weight 60 - 105 g/m2 16 – 28 lbs
Paper capacity 100 sheets (80 g/ m2)
Power consumption Less than 20W
Unit 220 x 478 x 104mm (8.66 x 18.82 x 4.09 “)
Dimensions (W x D x H)
Tray 335 x 390 x 26mm (13.19 x 15.35 x 1.02 “)
Weight Less than 1.55kg, 3.5lb

Bridge Unit BU3010 (D240)


Paper size A3-B6(SEF), 11”X17”-5 1/2”x8 1/2”
2,
Paper weight 52 - 128 g/m 14 – 34 lbs
Paper capacity 125 sheet (A4LEF)
Power consumption Less than 29W
Unit 455x465x123 mm (17.91 x 18.31 x 4.84 “)
Dimensions (W x D x H)
Tray 388x324x16.5 mm (15.28 x 12.76 x .65 “)
Weight 2.75Kg, 6.1lb

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Product Support Guide
D010
500 Sheet Finisher SR3010 (B792)
Paper size: A3 – B6 (SEF), 11”x17” – 5 1/2”x8 1/2”
Paper weight: 60 -108 g/m2, 16 - 34lbs (60 -108 g/m2, 16 - 34lbs with stapling)
500 sheets (8 ½”x11” LEF/SEF, A4 LEF/SEF or smaller)
Stack capacity:
250 sheets (11”x17”(DLT), 8 ½”x14”(LG), A3, B4)
30 sheets (LG, DLT, B4, A3)
Staple capacity:
50 sheets (LT, B5, A4,)
1staple 2 position
Staple position:
2staple 1 position
Staple needle capacity: 5,000pcs/cartridge
Power consumption: Less than 50 W (power is supplied from the main frame)
Dimensions (W x D x H): 411 x 521 x 275 mm (16.18 x 20.51 x 10.83 “)
Weight: less than 12 kg, 26.5 lb.

GW Controller
CPU RM5231 400MHz
RAM Std. 384MB(Resident 128MB + additional 256MB )
Additional 256MB memory is pre-installed to GW Board.
Hard Disk Drive No
PDL Std. RPCS, PCL5e, PCL 6
Option Adobe PostScript 3
Print MAX 600 x 600 dpi (2bit)
Resolution
Fonts Std. PCL: 46 fonts (Truetype: 10 fonts, Instell: 35 fonts, Bitmapped: 1 font)
+ International fonts 13 intellifonts
Option PS3: 136 Roman fonts
Connectivity Host Interface Std. Ethernet (RJ-45 network port : 10Base-T/100Base-TX), USB2.0
Option IEEE1284, IEEE802.11b board, Blue Tooth
Network Protocol TCP/IP (IPv4,Ipv6), IPX/SPX, Apple talk, SMB
MIB support Standard MIB MIB-II(RFC1213), HostResource (RFC1514),
(SMNP Printer Printer Mib (RFC1759)
MIB) SNMPv3 (RFC2574)
Private MIB Ricoh private MIB

Network/Operating Systems Windows 9x / NT4.0/2000/Me/XP/Server 2003/ Windows Vista*1,2

* 1: Windows Vista will be supported on PCL/RPCS. PostScript3 will be supported in the future from the website only.
*2: RPCS, PCL drivers are contained in a CD-ROM, but PS3 driver for Windows Vista is not contained. You will need to download it
from the web site. Note that the installer for each printer driver for Windows Vista is not offered, so installing it manually from “add
printer wizard” is needed.

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Product Support Guide
D010
DDST Printer Controller
CPU D8701M
RAM Std. *1 64MB
Hard Disk Drive No
PDL Std. DDST
Option PCL6, 5e
Print Engine 600 x 600 dpi
Resolution Controller DDST 600 x 600 dpi
(MAX) PCL5e 600 x 600 dpi / 300 x300 dpi
PCL6 600 x 600 dpi / 300 x300 dpi
Drivers DDST 600 x 600 dpi
PCL5e 600 x 600 dpi / 300 x300 dpi
PCL6 600 x 600 dpi / 300 x300 dpi
Connectivity Host Interface Ethernet (RJ-45 network port : 10Base-
T/100Base-TX), USB2.0

Network Protocol TCP/IP (IPv4), IPP


MIB support Standard MIB (SMNP Printer MIB) MIB-II(RFC1213), HostResource(RFC1514),
PrinterMib(RFC1759)
Private MIB Ricoh Private MIB
Network/Operating Systems Windows 98 / 2000 / Me / XP / Server 2003 /
XP 64Bits *2

*1) Shared with other features (Copy, Scanner)


*2) Printer Driver for Windows XP 64Bits will only be provided by web release. It will not be included in the Driver CD.

Scanner GW Controller
Optical Resolution Scan to email/folder: 100 / 200* / 300 / 400 / 600 dpi, *Default
Twain: 100-600dpi
Scan Speed When using the E-mail/Scan to Folder/Network delivery Scanner function: 40
page/min(Original size:A4 LEF, Original type: Text/Line Art, Resolution: 200dpi,
Compression: On, ITU-T No.1 chart, 1sided scanning)

*Scanning speed varies according to machine operating conditions, computer


(specification, network traffic, software, etc.) and original types.
Auto scan size detection Contact 11”x17”(DLT) SEF, 8 ½”x14”(LG) SEF,
Glass 8 ½”x11”(LT) LEF/SEF,
ARDF 11”x17” (DLT) SEF, 8 ½”x14” (LG) SEF,
8 ½”x11”(LT) LEF/SEF, 5 ½”x8 ½”(HLT) LEF/SEF,
Scan Area Main Scan: 297mm, Sub Scan: 432mm
Network Interface Ethernet 10/100BaseTX,
Wireless LAN (802.11b)
Protocol Network: TCP/IP
Sending E-mail: SMTP
Scan to Folder: SMB, FTP, NCP
Compression Method MH(default),MR,MMR *Can be changed in SP mode
Scan Mode Text / Line Art (default)
Text
Photo
Text / Photo
Image Density Lighter to Darker: 5 Levels
2 Sided Scan Yes
Image Rotation Yes

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Product Support Guide
D010
Scanner GW Controller
SADF / Batch Mode No
Mixed Size Mode Yes

Scan to E-mail
Requirement SMTP (Mail Server) Gateway and TCP/IP
Authorization function SMTP authentication
POP before SMTP authentication
Resolution 100dpi, 200dpi (Default), 300dpi, 400dpi, 600dpi
MAX E-mail address# 150 addresses
Register Group address Standard: 10 groups (100 numbers per 1 group)
Maintain E-mail address Direct input on operation panel,
Web Image Monitor, Smart Device Monitor for Admin
Manual Input of destination E-mail address Possible, Max. 50 destinations per job
Search E-mail address in Mainframe: By name and E-mail address
LDAP Search Yes
Max. address numbers per send Max. 100 addresses per send *1
Address numbers per send Address from address book *1 Max. 100
Address directly input via operation Max. 50
panel*1 *2
Address looked up via LDAP *1 *2 Max. 50
Attention To
Subject Manual Input Yes
Pre-register by user No
Body Manual Input No
Message Pre-register by user No
Preset Message: “This e-mail included attached file sent from
xxxx(machine model name).”
E-mail Size (with restriction) 128 - 12,939KB, Default = 2,048KB
File type Multi Page TIFF, Multi Page PDF, Single Page TIFF, Single Page
PDF
PDF Security Setting YES
Program User Setting No
Divide and send e-mail Number of pages divided: 2 – 102 (default:5)
Yes (By page or size) / No, Default = Yes (By size) *3
Resend No
Local Storage No
*1: Address from address book + Address input via operation panel + Address looked up via LDAP = Max.100.
*2: Address directly input via operation panel + Address looked up via LDAP = Max. 50.
*3: If the sent file size exceeded the maximum E-mail size, it would be divided to multiple sending. In addition, the sent files might not
be accepted by the receiving side due to the limitation in the receiving capacity at the receiver SMTP server or E-mail software setting.

Scan to Folder
Protocol Support SMB (Server Message Block), FTP (File Transfer Protocol), NCP
Security Client folder log-in (log-in name and password)
Encryption of log-in name and password during transmission
Resolution: 100dpi, 200dpi (Default), 300dpi, 400dpi, 600dpi
Register client folder address Max. 150 folders
Maintain client folder address Direct input on operation panel,
Web Image Monitor, Smart Device Monitor for Admin
Destination client folder address Yes
input via operation panel SMB: Network path -> User account -> Password
NCP: Network path -> User account -> Password -> Bindery or
NDS
FTP: Server -> Network path -> User account -> Password

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Scan to Folder
Search client folder: SMB/NCP: Browsing directly to the designated folders
FTP: By client folder name
Max. client folder numbers per send Max. 32 client folders / PCs per send
Destination Combination Please refer to 4.6.4
Group address: Max. 132 destinations (To Folder: 32, To E-mail: 100) (*1)
e.g. 100 destinations 32 folders included >>>OK
100 destinations 33 folders included>>>Failure
Input Subject No
Scan File Size No limitation (Depends on PC HDD and memory.)
File Size when combined Scan to Folder & 128 – 12,939KB, Default = 2,048KB (With restriction)
Scan to E-mail (Scan to E-mail file size applied).
File type Multi Page TIFF, Multi Page PDF, Single Page TIFF, Single Page
PDF
PDF Security Setting YES
Program User Setting No
Dividing file in Scan to E-mail Yes (By page or size) / No, Default = Yes(By size)
(When Scan to PC combine with Scan to E-mail)
Resend No

Max. address numbers per sending (combination between E-mail and Folder)
Input via Condition 1: Condition 2: Condition 3:
Max..address that can Max. address allow in Combination of addresses:
select or input single operation Max.
Scan to E- Address book 100 100 132
mail Manual input 50
Scan to Address book 32 32
Folder Manual input 32

Network TWAIN Driver


Document size Max A3 / 11”x17”
Resolution Scanner: 600dpi
Driver: 100-600dpi in 1dpi step
OS Windows 95 (OSR 2 or later), Windows98/ME/2000/XP, Windows NT
(Service Pack 5 or later)
Memory Minimum required memory for OS + 8MB
CPU Pentium 150MHz or more, or minimum required CPU for OS
HDD More than 100MB of disk space is required.
Network Protocol: TCP/IP, UDP/IP, ICMP/IP

Scanner DDST Controller


Document size Max A3 / 11”x17”
Resolution Scanner: 600dpi
Driver: 100-600dpi in 1dpi step
nd
OS Windows 98 (Include 2 Edition or later), Windows ME, Windows 2000 (Include
Server and Professional), Windows XP, Windows Server 2003, Windows XP 64 Bits
Memory Minimum required memory for OS: 128MB
CPU Minimum required CPU for OS: Pentium II 300MHz or more
HDD More than 200MB of disk space is required.
I/O USB 2.0 / NIC(100 BASE-TX / 10 BASE-T)

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D010
Remarks
Fax GW Controller
Circuit PSTN, PBX
Compatibility ITU-T (CCITT) G3
Resolution: 200x100dpi, 200x200 dpi
8 x 3.85 l/mm, 8x7.7 l/mm, 8x15.4 l/mm
Compression method MH, MR, MMR, JBIG
Scanning speed 0.8 second (200x200/200x100, A4/ 8 1/2”x11” SEF)
1.6 second (200x400dpi, A4 / 8 1/2”x11” SEF)
Number of Pages Short Edge Feed:
Scanned 30 pages/minute (200dpi x 100dpi, 200dpi x 200dpi)
16 pages/minute (200dpi x 400dpi)
Long Edge Feed:
36 pages/minute (200dpi x 100dpi, 200dpi x 200dpi)
33 pages/minute (200dpi x 400dpi)
Modem speed Standard with Automatic Shift Down:
33600, 31200, 28800, 26400, 24000, 21600, 19200,
16800, 14400, 12000, 9600, 7200, 4800, 2400 bps
Transmission speed G3: Approx.2 seconds (200/100dpi, ITUT#1 chart,
A4SEF, JBIG, TTI off, memory transmission)
SAF memory Standard: 4MB
No SAF memory option available.
Page memory 4MB
No page memory option available.
SAF memory storage 320 sheets (ITU-T No. 1 chart)
Memory backup One hour
Super smoothing Standard (Binary)
Stamp Option Available with document feeder
TTI/RTI Standard
CSI Standard
Quick dial Standard
Speed dial Standard (150 numbers)
Group dial Standard (10 groups, Max. 100 numbers per group)
Keystroke program No
Redial Standard
AI short protocol Standard
Direct fax number entry Standard
Dual access Standard
User Code Standard (8 digits, 50 Personal Codes)
Label insertion Standard
Auto document No
Telephone directory Standard
Page count Standard
Auto reduction Standard A3B4, A3A4, B4A4
Wild cards Standard
Summer time (day light Standard
saving time)
SUB/SID code No
ID code programming Standard (4 digits, only for Memory Lock)
Programming by OMR No
User function key Standard (3 keys)
Night timer No
Energy saver: Standard
LCD prompt Standard
Remaining memory Standard
indication

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D010
Remarks
Fax GW Controller
Time indicator /clock No /Standard
adjustment
User parameter setting Standard
User data transfer Standard
Memory file transfer Standard
Internet FAX Option (T.37, Full mode, Simple mode) Printer/Scanner option required
LAN FAX Option Printer/Scanner option required
Local Storage No

Transmission Features Remarks


Immediate transmission Standard
Memory transmission Standard Max files: 200
Max attention: 300
Serial broadcasting (later) Standard (Max. 300 numbers)
Send later: Standard Memory transmission only
Automatic Redial Standard Memory transmission only
Error correction mode Standard
Page retransmission Standard
Economy transmission No
Forwarding Standard
Batch transmission No
Parallel memory Standard (Automatically selected.)
transmission
Image rotation Standard
Book fax No Book fax = split two facing
pages of the book original into
two separate pages and send
each of the separate page.
Transmission deadline No
Closed network No
(transmission)
Confidential No
transmission/with ID
Transfer request No
Transfer transmission No
Multi-step Transfer No
Polling transmission No
Double sided Yes Memory transmission only.
transmission Up to A3 SEF.
Transmission reserve No
Well log transmission Standard (Max. 600mm)
Blank Sheet Detection Standard

Reception Features Remarks


Automatic reception Standard
Manual reception Standard
Substitute reception Yes
Authorized reception Standard
Multi copy: No
Reverse order printing No
Memory lock Yes
Confidential reception No
Special reception No
numbers

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D010
Reception Features Remarks
Closed network No
Polling reception No
Poll later: No
Polling from memory No
Multi-polling reception No
Continuous polling No
Reception time printing Standard
Center mark Standard
Checkered mark Standard
2 in 1 (two in one) No
Image rotation Standard
Image reduction Standard
Economy printing mode No
Duplex reception No

LAN-Fax M10 Specification


Paper Size A3,DLT,B4,A4 (default for EU/Asia model), Letter (default for NA model),
Legal, B5,A5
Resolution -Detail (200 x 200 dpi) *default
-Standard (200 x 100 dpi)
Gray Scale -Off
-On normal *default
-On lighter
Number of Address 300
OS Windows 95/98/Me/XP, Windows NT4.0, Windows2000/2003
(Gray Scale is only available for the driver of Windows95/98, Me)
LAN-Fax Editor support language 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish,
8.Norwegian, 9.Danish, 10.Finnish, 11.Hungarian, 12.Czech, 13.Polish,
14.Portuguese, 15.Russian, 16.Korean, 17.Traditional Chinese,
18.Simplified Chinese
Condition: OS need to have the same language.
Memory Minimum required for each OS
CPU Minimum required for each OS
HDD Minimum required for each OS

Internet Fax (T.37 Full mode) Basic Specification


Requirement Fax option and Printer/Scanner option
Interface Ethernet (100BASE-TX/ 10BASE-T)
Wireless LAN Interface (IEEE802.11b)

Paper Size A3, DLT, B4, A4 (default for EU/Asia model), Letter (default for NA model), Legal, B5, A5

Resolution 200x100dpi, 200x200dpi, 200x400dpi


Compression method MH, MR, MMR
File Format TIFF-F
Scan Mode Text: for text original
Photo: for photo mode original
Number of Address storage Standard: 150 (Share address book capacity with E-mail address)
Maintain E-mail Address Operation panel, Web Image Monitor, Smart Device Monitor
Attention To (max attention 300 address)
Attached Subject 5 programs
Default: “Urgent”/ “High”
Enter up to 64 characters per subject
Destination combination Internet fax and G3 fax

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D010
IP-Fax Specifications
Requirement Fax option and Printer/Scanner option
Network LAN: Local Area Network
Ethernet/10base-T, 100base-TX, IEEE802.11b (wireless LAN)
Scan line density 8 x 3.85 lines/mm, 200 x 100 dpi (Standard character),
8 x 7.7 lines/mm, 200 x 200 dpi (Details character),
8 x 15.4 lines/mm (Fine character),
Original size Maximum A3 or 11” x 17”(DLT)
Maximum scanning size Standard: A4, 216mm x 356mm
Transmission protocol Recommended: T.38 Annex, TCP, UDP/IP communication, SIP(RFC 3261
compliant), H.323 v2
Compatible machines IP-FAX compatible machines
IP-FAX transmission function Specify an IP address and send faxes to an IP-FAX compatible fax through a
network. Also capable of sending faxes from a G3 fax connected to a telephone
line via a VoIP gateway.
IP-FAX reception function Receive faxes sent from an IP-FAX compatible fax through a network. Also
capable of receiving faxes from a G3 fax connected to a telephone line via a VoIP
gateway

Fax DDST Controller


Not Available

MFP Supported Environments (GW Controller)


Windows Environments
OS Type PCL5e PCL6 RPCS PostScript3
Windows 9x/Me - Y Y Y Y
Windows NT WorkStation 4.0 Y*1 Y*1 Y*1a Y*1
Server 4.0 Y*1 Y*1 Y*1a Y*1
Windows 2000 Professional Y Y Y Y*2
Server Y Y Y Y*2
Advanced Server Y*3 Y*3 Y*3 Y*2
Datacenter Server N N N N
Windows XP Professional Y Y Y*4 Y*2
Home Edition Y Y Y*4 Y*2
Windows Server 2003 Standard Edition Y Y Y*3 Y*2
Enterprise Edition Y*3 Y*3 Y*3 Y*2
Datacenter Edition N N N N
Web Edition N N N N
Windows VISTA Home Basic Y Y Y Y*5
Home Premium Y Y Y Y*5
Business Y Y Y Y*5
Enterprise Y Y Y Y*5
Ultimate Y Y Y Y*5
*1: Service Pack 6 or later is required.
*1a: Service Pack 6a or later is required.
*2: Adobe does not release PS driver for Windows 2000 and XP. Only MS-PostScript driver is available and PPD file for MS-PS is
included in the Driver CD.
*3: Cluster Server configuration is not supported.
*4: RPCS driver does not support “Fast User Switching” functions of Windows XP.
*5: PS3 driver for Windows Vista is not contained in a CD-ROM. Please download it from web site.

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D010
Point & Print
Windows OS Drive
Server Client (push to) PCL5e/6 RPCS*3 PostScript3
VISTA Yes Yes Yes*1
XP Yes Yes Yes
Windows VISTA W2K Pro Yes Yes Yes
NT4.0 WS No No No
98/Me No No No
VISTA Yes Yes Yes*1
XP Yes Yes Yes
Windows server2003 W2K Pro Yes Yes Yes
NT4.0 WS Yes Yes Yes
98 / Me Yes Yes Yes
VISTA Yes Yes Yes*1
XP Yes Yes Yes
Windows XP Professional W2K Pro Yes Yes Yes
NT4.0 WS Yes Yes Yes
98 / Me Yes Yes Yes
VISTA Yes Yes Yes*1
Windows 2000 XP Yes Yes Yes
Professional Server W2K Pro Yes Yes Yes
& Advance Server
NT4.0 WS Yes Yes Yes
98 / Me Yes Yes Yes
VISTA No No No
XP No No No
NT4.0 Workstation
& Server (Intel) W2K Pro Yes No No
NT4.0 WS Yes Yes Yes
98 / Me Yes Yes Yes
*1: PS3 driver for Windows Vista is not contained in a CD-ROM. Please download it from web site.

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Terminal Service & Citrix MetaFrame
Server Driver
PCL5e/6 RPCS PS
Windows Server 2003 Yes Yes Yes
Windows 2000 Server Yes Yes Yes
Windows NT4.0 TSE Yes Yes Yes
Win 2003 Servers: MetaFrame Yes Yes Yes
Win 2000 Servers: MetaFrame Yes*1 Yes Yes
Win NT4.0 TSE: MetaFrame Yes Yes Yes
Win 2003 Servers: Citrix Yes Yes Yes
PresentationServer4.0
Win 2000 Servers: Citrix Yes Yes Yes
PresentationServer4.0
Win NT4.0 TSE: Citrix No No No
PresentationServer4.0
Win 2003 Servers: Citrix Yes No Yes
PresentationServer4.5
Win 2000 Servers: Citrix No No No
PresentationServer4.5
Win NT4.0 TSE: Citrix No No No
PresentationServer4.5
[Operating Environments]
The following combinations of operating system and Citrix MetaFrame are supported:
[Windows NT Server 4.0 Terminal Server Edition.- with SP6 and later required]
1. Windows Terminal Service (RDP protocol)
2. MetaFrame 1.8 SP3/FR1+SP3/SP4 (ICA protocol)
3. MetaFrame XP 1.0 SP1/SP2/FR1 (ICA protocol)

[Windows 2000 Server /Advanced Server]


1. Windows Terminal Service (RDP protocol)
2. MetaFrame 1.8 SP3/FR1+SP3/SP4 (ICA protocol) *1
3. MetaFrame XP 1.0 SP1/SP2/SP3/SP4/FR1/FR2/FR3 (ICA protocol)
4. MetaFrame PresentationServer3.0
5.Citrix PresentationServer4.0 *2

[Windows 2003 Server ]


1. Windows Terminal Service (RDP protocol)
2. MetaFrame XP 1.0 SP4/FR3 (ICA protocol)
3. MetaFrame PresentationServer3.0
4.Citrix PresentationServer4.0 *2
5.Citrix PresentationServer4.5*2
*1: PCL mono-drivers do not support MetaFrame1.8 + SP3 Environment. Only mini-driver support Meta1.8+SP3 Environment.
*2: Only PCL/PS drivers are tested under this environment.
Note :
Even "Yes" is put in the cell, there is a case driver is not supported under the combination of FR and Service Pack of MetaFrame

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Mac OS

PostScript3 Printer Utility for MAC


Mac OS 8.6 or later, Mac OS X classic Yes Yes
Mac OS X Native : v. 10.1 or later *1 Yes Yes*2
*1: Mac OS X v.10.0.X is not supported.
*2: Mac OS X v.10.2.0 is not supported.

UNIX Filter

Unix Platforms Version


Sun Solaris 2.6 / 7 / 8 / 9 /10
HP-UX 10.x / 11.x / 11iv2
Red Hat Linux 6.x / 7.x / 8.x / 9.x / Enterprise
SCO OpenServer 5.0.6 /5.0.7/6.0
IBM AIX V4.3 & 5L Version 5.1/5.2 /5.3

Novell Netware
Netware Server Supported Version Netware 3.12 / 3.2 / 4.1 / 4.11 / 5.0 / 5.1 / 6.0/6.5
Client Supported OS Windows 95 / 98 / Me / NT4.0 / 2000 / XP (Professional)
Supported Print Q-base, NPDS Gateway, I-print
System
NDPS Gateway Supported Server OS Netware 5.1 (SP 8) / 6.0 (SP5) / 6.5 (SP5)*1
(Ricoh Snap-in) Supported Client OS Microsoft Windows 98 SE with Novell Client 3.4
Microsoft Windows NT4.0 SP6A / 2000 SP4 / XP (Professional) SP2
with Novell Client 4.90 SP2
Localization English, German, French, Italian, Spanish
*1: NDPS Gateway(Ricoh Snap-in) will be not supported Netware 6.5 (SP6 and later).
[NDPS Gateway]
The above specification is current plan and may change in final release. Please refer to the release announcement of NDPS Gateway for
more details.

SAP/R3 Environment (Device Type / Barcode & OCR Package)


R/3 version 3.x or later, mySAP ERP2004 or later
Platform Independent
Supported Environments PDL PCL5e/PCL 5c
Character Set Latin 1(Western European), Latin 2 (Eastern European)
Localization English only
i.e: Input/Output Bin, Duplex, Stapling, Resolution, Collation,
Supported features Econo Mode/Toner Saving, Smoothing, Page Protect, Auto Tray
Change/Opt Tray select
Supported Barcode & OCR Barcode Fonts Code 128, Code 39, Code 93, Codabar,
Fonts* (Support Latin 1 only) 2 of 5 interleaved/Industrial/Matrix, MSI, USPS,
(* BOP will be procured UPC/EAN
locally.) OCR Fonts OCR A, OCR B

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MFP Supported Environments (DDST)

Windows Environments
OS Type DDST PCL
Windows 98/Me - Y Y*1
Professional Y Y
Server Y Y
Windows 2000
Advanced Server Y Y
Datacenter Server N N
Professional Y Y
Windows XP
Home Edition Y Y
Standard Edition Y Y
Enterprise Edition N N
Windows Server 2003
Datacenter Edition N N
Web Edition N N
*1: The printer driver by a CD does not support 9x/Me. It will be provided on Web site.

Terminal Service & Citrix MetaFrame


Not Supported

Point & Print


Not Supported

Mac OS
Not Supported

UNIX Filter
Not Supported

Novell Netware
Not Supported

SAP/R3
Not Supported

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Utility Software
Software Description
For GW Controller Font Manager This software enables you to use screen fonts.
This software enables you to manage and monitor printers and other
Smart Device Monitor for Admin
devices over the network.
This software enables you to access networked printers to print, monitor or
DeskTopBinder – SmartDeviceMonitor
to receive notifications. With DeskTopBinder Lite you can connect client
for Client
computers to I/O devices enabling you to efficiently manage data.
Device Graphic Update Module provides bitmap images used to represent the
Device Graphic Update Module various statuses of devices graphically within Smart Device Monitor or Web Smart
Device Monitor. Available on website.
This is a utility for Macintosh that provides access to several network
Printer Utility for Mac
printing administrative features.
PPD for Mac By interacting with the Adobe PostScript 3 controller in the
PS Descriptions device, this PPD is able to produce an accurate representation of the
screen image.
This PPD installer is used to install a PPD (Postscript Printer Description)
file on Mac OSX. PPD files contain descriptions of printer capabilities such
as paper sizes, number of input trays and duplexing. Once the PPD file is
installed on the system using the PPD installer, the PS driver that comes
Mac OS X PPD Installer
bundled with Mac OS X can use the information in the PPD to control the
print device and enable full functionality. It supports the Mac OS X 10.1 or
later. Please see the Readme file for information about compatibility with
versions of Mac OS X.
This software enables you to fax documents directly from your computer.
The Address Book Editor and Cover Sheet Editor are installed as well.
LAN FAX Driver M10
This software requires the optional fax unit to be installed on the machine.
M10 Driver
Printer driver for Windows: It is optimized for the Windows GDI. High
performance printing can be expected. Regularly used settings can be
RPCS Driver
saved as a "one-click icon" in the driver interface. These settings can be
reused easily by clicking the icon.
Printer driver for B/W printing in Windows. It supports HP PCL XL
PCL 6 Driver commands and is optimized for the Windows GDI. High performance
printing can be expected.
PCL 5e Driver Printer driver for printing in Windows. It supports HP PCL 5e commands.
Printer driver for Windows: The user-friendly DDST driver rasterizes print-
data on the Windows host that is submitting the job. Data is submitted to
the printer as PCL. This driver is only intended for use with DDST products
DDST Print Driver PCL5e
that support PCL printing.
Note: As this is a mini-driver, less functions are available than the PCL6
driver for DDST. This is downloaded from the web only
Printer driver for Windows: The user-friendly DDST driver rasterizes print-
data on the Windows host that is submitting the job. Data is submitted to
DDST Print Driver PCL6
the printer as PCL. This driver is only intended for use with DDST products
that support PCL printing.
TWAIN scanner driver for network connections or USB.
DDST TWAIN Driver
By interacting with the Adobe PostScript 3 controller in the device, this
Post Script Driver
driver is able to produce an accurate representation of the screen image.
TWAIN scanner driver for network connections with new features
GW Controller Network TWAIN Driver
Combine/Series, compatible with SNMP V3and Network Connection Tool.
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Print Driver Information

GW Controller

Model PCL RPCS PostScript3


5e/6 Windows Windows Windows Mac OS Mac
9x / Me NT4 2000/XP 8.6-9.2 OSX
Send to Job Binding N Y N N N N N
Send to Document Server N N N N N N N
Sample Print N N N N N N N
Locked Print N N N N N N N
Hold Print N N N N N N N
Stored Print N N N N N N N
Stored Print (Shared) N N N N N N N
Store and Print N N N N N N N
Store and Print(Shared) N N N N N N N
Reduce/Enlarge (Zoom/Scaling) Y*2 Y Y Y Y Y Y
Reduce/Enlarge Centering N Y N N N N N
Fit to Paper size Y Y Y Y Y Y Y
Unauthorized Copy N Y N N N N N
Layout (N-up) Y Y Y Y Y Y Y
Poster N Y N N N Y N
Duplex Y Y Y Y Y Y Y
Booklet1 N Y N N N N N
Booklet2 (Magazine) Y Y N N Y N N
Non-Reduction Booklet Y Y N N N N N
Watermark Y Y Y Y Y Y Y
Overlay N Y N N N N N
Header/Footer N Y N N N N N
Adjust image position N Y N N N N N
Binding Margins N Y N N N N N
Collate Y Y Y Y Y Y Y
Punch N N N N N N N
Staple Y Y Y Y Y Y Y
Z-Folding N N N N N N N
Cover sheet(Front Cover) N N N N N Y Y
Back Cover N N N N N N N
Front and Back Cover N N Y N N N N
Slip Sheet N N N N N N N
Chaptering N N N N N N N
Designated Sheet Print N N N N N N N
Tab Shift Printing N N N N N N N
Rotate by 180 degrees Y Y Y Y Y N N
Reverse Order Print N Y N N Y Y Y
Do not print Blank pages Y*3 Y N N N N N
Dithering Y Y Y Y Y Y Y
Edge Smoothing Y Y Y Y Y Y Y
Toner Saving Y Y Y Y Y Y Y

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Model PCL RPCS PostScript3
5e/6 Windows Windows Windows Mac OS Mac
9x / Me NT4 2000/XP 8.6-9.2 OSX
User ID Y Y Y Y Y Y Y*1
User Code Y Y Y Y Y Y Y*1
User Authentication Y Y N N N N N
Encryption/Encoding Y Y N N N N N
User Defined Pages Y N N N N N N
Mirror Image Print N N Y Y Y N N
Negative Image Print N N Y Y Y N N
Edge to Edge Print Y Y N N N N N
Limitation setting Y Y N N N N N
Y: supported
N: not supported
*1: Available with MAC OS X 10.2. or later
*2: “Centering” feature cannot be selected from PCL driver. However PCL has this feature as the original function. When printing
with Reduce/Enlarge (Zoom) feature of PCL driver, the output will be automatically centered by the PCL ‘s original centering
function.
*3: This feature cannot be selected from printer driver. But enables to set to “On” in “PCL setting ” of MFP

DDST Controller
Printer Enhance Option for DDST Type 2500
DDST PCL5e(*1) PCL5e(*1)
Mini Driver Mini Driver PCL6
Win 9x/Me Win 2K/XP
Job Binding N N N N
Send to Document Server N N N N
Sample Print N N N N
Locked Print N N N N
Reduce/Enlarge (Scaling) Y N N Y
Reduce/Enlarge Centering N N N N
Collate Y Y Y Y
Layout (N-up) Y N Y Y
Poster N N N N
Duplex (Note 1) Y Y Y Y
Booklet1 Y N N Y
Booklet2 (Magazine) Y N Y Y
Non-Reduction Booklet N N N N
Punch N N N N
Staple Y Y Y Y
Front Cover Sheet N N N N
Front and Back Cover Sheets N N N N
Slip Sheet N N N N
Chaptering (Page Layouting) N N N N
Chaptering (Single Page Inserting) N N N N
Chaptering (Page Block Inserting) N N N N
User Defined Pages N N N N
Tab Stock Printing N N N N
Mirror Image Print N N N N
Negative Image Print N N N N
Dithering N Y N N

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DDST Controller
Edge Smoothing Y Y Y Y
Toner Saving Y Y Y Y
Watermark Y N N Y
Form Overlay Y N N N
Header/Footer N N N N
Adjust image position N N N N
Binding Margins N N N N
User ID N N N N
User Code N N N N
Rotate Print N N N N
Reverse Order Print N N Y N
Do not print Blank pages N N N N
Edge to Edge Print Y N N N
Y: supported
N: not supported
*1: Printer Driver CD does not include PCL5e. It will be provided on Web site.

Other MFP Support Information


Not Applicable

Counters
Basic, DDST and GW Controller
 User Tools / Counter  Counter  OK Print  Start
 User Tools / Counter  Arrow Down  System Settings  OK Arrow up until
Administrator Tools  OKArrow up until Display / Print Counter  OK  Print  Start
 Maximum 7 digits
 Mechanical counter 7 digits – Location: open front cover – Left Hand Corner. This
counter is covered.

Paper

Recommended Throughput Material


Not Applicable

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Non Recommended Throughput Material
Refer to pages in the Operators Instructions Hardware Guide.

Do not use any of the following kinds of paper or a fault might occur:

• Aluminum Foil, Carbon paper,


• Conductive paper
• Paper meant for an inkjet printer
• Bent, folded, or creased paper
• Torn paper
• Thermal fax paper
• Art paper
• Paper with perforated lines
• Hemmed-edge paper
• Tab stock
• Slippery paper
• Perforated paper
• Rough paper
• Thin paper with little stiffness
• Paper with a dusty surface

Special Paper
Not Applicable

Firmware Information
Firmware

Firmware SD Card Firmware Type


Base Engine Engine (PCMCIA)
GW Controller Engine Engine (SD Card)
GW Controller Network Support Net (SD Card)
GW Controller System/Copy System/ Copy (SD Card)
GW Controller Printer Printer (SD Card)
GW Controller Scanner Scanner (SD Card)
GW Controller Web Support Websys (SD Card)
GW Controller PS3/PDF PS (SD Card)
GW Controller Security DESS (SD Card)
GW Controller Fax Fax Application (SD Card)
GW Controller Rfax Rfax (SD Card)
GW Controller FCU FCU (SD Card)
DDST PCL DDST PCL (PCMCIA)

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D010
SD Card Arrangement

SD
Card
Romdata
D010
Firmware
files

D359
Firmware
files

NOTE: Base machine, DDST and PCL for DDST require an IC card. When the GW controller is
installed an SD card is require. For more information on the Romdata folder structure
refer to D359 printer/scanner option firmware update procedure.

Contact Information
Name Contact
Technical Services Call Center (Hotline) Ricoh: (800) 537-4264
Savin/Gestetner: (800) 291-6044
Lanier: (800) 333-3147
Application Help Desk (Software Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Issues) Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
National Reclamation Center (800) 557-4264 http://www.nrc-usa.com
Technology Solutions Center Web Site http://www.tscweb.net
Configurator http://www.connectivity-cafe.com
Ricoh Web Site http://www.ricoh-usa.com/
Savin iLINC Web Site http://www.savin.com
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737)
Eastern Training Center (973) 808-7646 http://www.ricohuniversity.com
Western Training Center (714) 566-3692 http://www.ricohuniversity.com

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Product Support Guide
D010

Training Information

• Technical personnel certified on the B276 or D007 series models: auto-certification on the D010, with the addition of
a D010 New Features Overview (NFO) in PDF format included in the auto-certification kit materials. The NFO would
ensure target audience awareness of the D010 unique options and service procedures. D010 service
documentation, parts manuals, and operator instructions would be included in the auto-certification kit.

Training on the D010 mainframe is not required for B276 certified technical personnel, since the D010 mainframe is
highly similar to that of the B276.

• Technical personnel not certified on the B276 or D007series models: achieve D010 certification by first obtaining
certification on the B276 series or the D007 series models.

Documentation

Description EDP Code RFG E-Source Number


D010 Training Info CBT Training (added to B276 CBT
001126MIU ---
Pkg)
D010 Service Documentation Update Package to the
003240MIU ---
B276/B277 or B205/B209/D007/D008 series
D010 Service Manual 003241MIU rfg028721
D010 Parts Catalog 003242MIU rfg028723
D010 Point to Points 003243MIU rfg028722

D010 MFP Update for all B276 and D007 Certified Service Personnel

Ricoh is pleased to announce the release of the D010 MFP.

Major technical enhancements compared with B276/B277 are:


• Increased the copy speed: 20cpm -> 25cpm.
• Increased the scanning speed: 100mm/sec -> 122mm/sec
• Increased the capacity of the bank: 250sheets -> 500sheets.
• Improved accessibility: Modified the handling of the bank.
• New option: Finisher.

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Product Support Guide
D010
Connectivity:
• Supports the DDST controller, which allows the mainframe to be a “Non-GW, Light MFP”

Connectivity (GW):
• GW controller
• PCL and RPCS drivers support the bi-directional communication without SmartDeviceMonitor for Client.
• User Authentication function with SD card is supported.
Note: This model does not require the HDD for User Authentication function.

A new features overview is provided on the Parts Catalog CD included in the update-training package that
reviews the new features and updates of the D010.

All previously certified B276/B277 and D007/D008 series technicians are automatically certified on the D010
product after a complete and thorough review of the provided update package and new features overview.

If you have questions about this or any other training program, visit the Ricoh University home page at
http://www.ricohuniversity.com, or contact Ricoh University at 973-882-2200.

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Product Support Guide
D010
Revisions

1.0 Original
2.0 Change to new style PSG and added information on firmware.

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