Visitor information

Welcome
to London

Your guide to getting around central

London on public transport and making
the most of your visit.
tfl.gov.uk/visitinglondon

Tube and central London bus maps inside

#LondonIsOpen
Welcome to London
Public transport is the best way to get
around London and discover all that the
city has to offer. This guide will help you
plan how to get around the Capital on
public transport.
If you have just arrived at an airport and are
looking for ways to get to central London,
go to page 11 in this guide.
Getting around London
London’s transport system is iconic. With its
world famous Underground (Tube) and iconic
red buses, travelling around the Capital is
an experience in itself. But London is much
more than just the Tube or the bus; our vast
network of transport services includes:
Night Tube
Night Tube services run on the
Jubilee, Victoria and most of
the Central and Northern lines
all night on Fridays and Saturdays.
Night services on the Piccadilly line will
start running from 16 December 2016.
2 3
Paying for your travel
There are different ways to pay for your
travel. For most people, pay as you go -
paying for the trips you make - with a
contactless payment card, an Oyster card or
a Visitor Oyster card, is the best option as it
offers value, flexibility and convenience.
Contactless payment cards
If your credit, debit, charge card or wearable
device has the contactless symbol above
you can use it for pay as you go travel on
London’s public transport. Android Pay and
Apple Pay are also accepted.
Benefits of contactless
• It’s quick and easy – there’s no need to
queue to buy a ticket
• It offers great value – pay as you go with
contactless is better value than buying a
single ticket and you can benefit from both
daily and weekly capping (see page 5)
• 14 million people have used contactless
to travel in London – including customers
from over 90 countries
Overseas transaction fees or charges may
apply for non-UK cards. This will be one
charge per day, not each time you travel.
Please check with your card issuer.
Oyster card
If you don’t have a contactless payment
card, you can get an Oyster card. You pay
a £5 deposit (refundable) then add pay as
you go credit or a season ticket to pay for
your journeys.
You can get an Oyster card from:
• Ticket machines at Tube, London
Overground, TfL Rail and some National
Rail stations
• Over 4,000 local shops in London,
known as Oyster Ticket Stops.
Visit tfl.gov.uk/maps/oyster-ticket-stops
to find your nearest one
• TfL Visitor Centres (see page 15)
Top tip
The amount of pay as you go credit you
need on your Oyster card depends on
where and how much you travel. As
a guide, for unlimited journeys within
Zones 1 & 2, we recommend £15 for
2 days and £30 for 4 days. You can
always top up your credit if you run out.
4 5
Benefits of Oyster
• It offers great value – pay as you go with
daily capping (see below) is better value
than buying a single ticket
• It’s convenient – you can add a season
ticket to your card, which can save you
time and money if you are staying for a
week or longer and using public transport
every day
Refund of unused credit on your
Oyster card
The pay as you go credit on your Oyster
card never expires, so you can keep your
card for your next visit to London. But, if
you do want a refund before you leave, you
can use a ticket machine in any Tube station.
We’ll refund the £5 deposit and up to £10 of
unused credit (after 48 hours of using the
card for the first time).
Fare zones in London
London’s rail network is divided into
nine zones. On Tube, DLR, London
Overground, TfL Rail and most National
Rail services, your fare will depend on
which zones you travel in.
What is ‘capping’?
Capping allows you to make a number
of journeys in a single day or week, but
limits the amount you pay for your travel.
It is calculated automatically based on
the zones you travel in and the type of
transport you use (rail, bus, and tram).
Visitor Oyster card
Only available to buy before arriving in
London. Get yours at visitorshop.tfl.gov.uk
or visitbritainshop.com
As with Oyster, you can also get unused
pay as you go credit refunded before you
leave, although we recommend keeping it
for your next visit to London, as the credit
doesn’t expire.
Top tip
Don’t forget to enjoy the special
offers available for Visitor Oyster
card customers in restaurants, shops,
museums, galleries and entertainment
venues in London.
How to use your contactless or Oyster card
On buses and trams: only touch your card
on the reader at the start of your journey.
Touch the reader when you board a bus.
Touch the reader on the platform before
you board a tram.
6 7
On Tube, DLR, London Overground,
TfL Rail, Emirates Air Line cable car* and
National Rail services: touch your card on
the yellow card readers at the gates when
you start and when you finish your journey.
Always touch in and out with the same card.
On the River Bus*: touch your card on the
reader when asked to board by a member of
staff. Touch again at the end of your journey
or if you change boats. You can also use
pay as you go credit on your Oyster card to
buy tickets for Thames River Services and
Circular Cruise Westminster services – just
present your card at the ticket office.
Travelling with children
Children under 11 travel free on buses and
trams. Up to four children under 11 also travel
free on Tube, DLR, London Overground, TfL
Rail and some National Rail services when
they are with a fare-paying adult, excluding
those using Group Day Travelcards.
If you’re travelling with children aged
11-15, you can ask a member of staff to set
a Young Visitor discount on an Oyster card,
allowing them to pay as you go at half-adult
rate for up to 14 days. Staff can do this at
most Tube stations, TfL Rail ticket offices,
Visitor Centres (excluding Gatwick) or
Victoria National Rail station ticket office.
*Please note that pay as you go journeys made on
Emirates Air Line cable car and Thames Clippers River
Bus services do not count towards capping.
Travel tips Travel differently
Travel outside of the busiest times Unique travel experiences to make your
The busiest times to travel in London London trip unforgettable and fun!
are between 08:00-09:00 and 17:30-18:30,
Monday to Friday. If you are able to travel
outside of these times, you could enjoy
a quicker and more comfortable journey,
especially if you’re carrying heavy luggage,
a rucksack, or travelling in a group.
Stand on the right on the escalators
Always stand on the right when using the
escalators at Tube stations. Once you get
onto the platform, always stand behind the
Santander Cycles
yellow line and move along the platform
London’s self-service, bike-sharing scheme.
where more space is available.
You only need a credit or debit card to
Walk for a great way get started. It costs £2 to access the bikes
to see the city for 24h, with the first 30 minutes of each
Walking in London is a great journey included. Journeys over 30 minutes
way to get around. Look out have additional charges.
for our blue and yellow
street signs and maps – they
give you useful information
about the local area
including key landmarks.
Enjoy the views on an iconic red bus
Travelling by bus is one of the best ways
to explore London. The new Hopper fare
allows you to make two bus journeys for
£1.50 within one hour of first touching your
River Bus and River Tours
Oyster or contactless card.
A relaxing way to see the sights. The River
Discover London on two wheels Bus is a great alternative to the Tube or
Cycling around London is a great way to bus, while River Tours offer a variety of
see the sights. With new routes opening, experiences from trips with commentary
like cycle superhighways, touring around the to high speed adventure. You can use your
city on two wheels has never been easier. contactless or Oyster card to pay as you go
Find safety advice at tfl.gov.uk/safetytips on the River Bus.
8 9

Emirates Air Line cable car
A unique way to see the city from heights
of almost 100m above the Thames. Only 15
minutes from central London. Book online
for advanced tickets. Discounts are available
with contactless or Oyster cards.
Taxi (black cabs)
Get around the city in one of London’s
iconic black taxi cabs. Hail a taxi on the
street when the yellow ‘Taxi’ sign is
illuminated. You can now use your credit
or debit card to pay for your ride.
10
Getting to/from the airport
Heathrow Airport
How to get there
Heathrow has three London Underground
stations, Heathrow Terminals 2 & 3,
Heathrow Terminal 4 and Heathrow
Terminal 5.
Travelling by Tube is an easy way to get
to/from the airport on public transport.
Heathrow Airport is in Zone 6.
Journey time: 50 minutes
Adult fares (Zones 1-6)
• Pay as you go peak: £5.10 – Monday to
Friday 06:30-09:30 and 16:00-19:00
• Pay as you go off-peak: £3.10 – All other
times including public holidays
First and last services
From the airport to central London
• From Heathrow Terminal 4 – First/last
train: 05:02/23:55 (05:46/23:15 on Sunday).
All trains stop at Terminals 2 & 3.
From central London to the airport
• From King’s Cross St. Pancras – First/last
train: 05:39/00:24 (06:57/23:30 on Sunday).
Journey time: 54 minutes
• From Piccadilly Circus – First/last train:
05:47/00:32 (07:05/23:38 on Sunday).
Journey time: 46 minutes
• From Earl’s Court – First/last train:
05:58/00:43 (07:39/23:49 on Sunday).
Journey time: 36 minutes
11
Other ways to travel to/from
Heathrow Airport
• Taxi (black cab) or minicab to/from
central London.
Journey time: 30-60 minutes
• Heathrow Connect trains to/from
Paddington station.
Journey time: 25 minutes
• Heathrow Express trains to/from
Paddington station.
Journey time: 15 minutes
• National Express coaches to/from
Victoria Coach Station.
Journey time: 50-60 minutes
London City Airport
How to get there
London City Airport has a DLR station and
it’s in Zone 3.
Adult fares (Zone 1-3)
• Pay as you go peak: £3.30 – Monday to
Friday 06:30-09:30 and 16:00-19:00
• Pay as you go off-peak: £2.80 – All other
times including public holidays
First and last services
• From Bank Tube station – First/last train:
05:33/00:33 (07:03/23:33 on Sunday).
Journey time: 21 minutes
• From London City Airport – First/last train:
05:37/00:17 (07:07/23:07 on Sunday).
Journey time: 22 minutes
12
Gatwick Airport
• Gatwick Express trains to/from
London Victoria station.
Journey time: 30 minutes
• Southern trains to/from
London Victoria station.
Journey time: 40 minutes
• Thameslink trains to/from
London Bridge station.
Journey time: 30 minutes
• National Express coaches to/from
Victoria Coach Station.
Journey time: 65-95 minutes
• easyBus coaches to/from Earls Court/
West Brompton.
Journey time: 65 minutes
Luton Airport
• East Midlands trains to/from
St. Pancras station.
Journey time: 30 minutes
• Thameslink trains to/from
London Bridge station.
Journey time: 40 minutes
• National Express coaches to/from
Victoria Coach Station.
Journey time: 70 minutes
• Green Line coaches to/from
Victoria Coach Station.
Journey time: 90 minutes
• easyBus coaches to/from Baker Street.
Journey time: from 60 minutes
13

Stansted Airport
• Stansted Express trains to/from
Liverpool Street station.
Journey time: from 45 minutes
• Abellio Greater Anglia trains to/from
Liverpool Street station.
Journey time: from 80 minutes
• National Express coaches to/from
Liverpool Street station, Stratford station
and Victoria Coach Station.
Journey time: 50-90 minutes
• Terravision coaches to/from
Victoria Coach Station, Liverpool Street
station and Stratford station.
Journey time: 50-75 minutes
• easyBus coaches to/from Baker Street.
Journey time: from 70 minutes
• Stansted Citylink coaches to/from
King’s Cross station.
Journey time: from 75 minutes
Southend Airport
• Abellio Greater Anglia trains to/from
Liverpool Street station and from
Stratford station.
Journey time: 53 minutes from
Liverpool Street/44 minutes
from Stratford
Victoria Coach Station (VCS)
VCS is a 10 minute walk from Victoria
Underground and National Rail Station.
14
Visitor Centres
At our Visitor Centres you can get:
• Assistance with planning your
journey and your visit to London
• Tickets for travel on TfL services,
including Oyster cards
• Tickets for airport connections
• Tickets for London attractions; including
sightseeing tours and theatre tickets
• London Transport Museum tickets and
TfL souvenirs
Exact opening hours vary but most of our
central London centres are open between
08:30 and 18:00 (Piccadilly Circus between
09:00 and 16:00).
TfL Visitor Centres locations
1. Victoria National Rail station
2. King’s Cross St. Pancras Tube station
3. Piccadilly Circus Tube station
4. Liverpool Street Tube station
5. Paddington National Rail station
6. Euston National Rail station
7. Gatwick Airport North and
South Terminals arrival halls
8. Heathrow Terminals 2 & 3
Tube station
You can also find visitor information at the
Tourist Information Centres in Greenwich
and in the City of London.
15
Tube map

Chesham 9 Chalfont &

Latimer
8 7 Special fares apply
Watford Junction
8 7 6 5 Enfield Town
Cheshunt

Theobalds Grove
8 7 Epping

Theydon Bois 9
Special fares
apply

6
Watford High Street Bush Hill Debden Shenfield
Watford Cockfosters Park Turkey Street
Amersham High Barnet Loughton

5
Chorleywood Bushey
Croxley Totteridge & Whetstone Oakwood Southbury Chingford Buckhurst Hill
Rickmansworth Carpenders Park Brentwood
Woodside Park Southgate

4
Edmonton Green Roding
Moor Park Grange
Hatch End Mill Hill East Arnos Grove Valley Hill
West Finchley
Northwood Silver Street Highams Park
Chigwell Harold Wood
West Ruislip Headstone Lane Edgware Bounds Green
Northwood Hills White Hart Lane
Stanmore Woodford Hainault Gidea Park
Hillingdon Ruislip Harrow & Finchley Central
Wealdstone Wood Green
Ruislip Manor Pinner Burnt Oak Harringay Bruce Grove Romford
Canons Park Wood Street Fairlop
South Woodford

4
Green
East Finchley

3
Uxbridge Ickenham North Harrow Colindale Turnpike Lane Lanes South Tottenham
Eastcote Kenton Barkingside
Queensbury Crouch Snaresbrook Emerson Park
Harrow- Preston Hendon Central Highgate Hill Chadwell
Seven Tottenham Blackhorse Newbury Heath
on-the-Hill Road Kingsbury Hale Road
Sisters Park
Rayners Lane Brent Cross Archway Manor House Walthamstow Redbridge
Ruislip
Gardens West Northwick Gospel Central Goodmayes

3
Harrow Park Golders Green Oak Wanstead Gants
Upper Holloway Stamford Hill Upminster
South Kenton
Hampstead Hill Seven Kings
Neasden Heath Walthamstow
South Harrow Hampstead Queen’s Road Leytonstone
Wembley Park Leyton Upminster Bridge
North Wembley Tufnell Park Arsenal Midland Road Ilford
Dollis Hill Finsbury Stoke
South Ruislip Wembley Central Park Newington Manor Park Hornchurch
Kentish Holloway Road Leytonstone Wanstead
Willesden Green Finchley Road Town West St. James Street
Sudbury Hill Belsize Park Kentish Town Rectory High Road Park Elm Park
Stonebridge Park & Frognal
Road Clapton Leyton Forest Woodgrange
Kilburn Caledonian Road Highbury & Dalston Park
Harlesden Islington Gate
Kensal Brondesbury West Chalk Farm Kingsland

6
Dagenham

2
Northolt Rise Park Camden Stratford
Sudbury Town Willesden Junction Hampstead Road Hackney International East
Maryland
Caledonian Downs Hackney
Camden Town Central Dagenham Heathway
Brondesbury Finchley Road Road & Canonbury
Kensal Green Barnsbury Stratford Becontree
Swiss Cottage Mornington Dalston Junction Homerton Hackney
Alperton Queen’s Park

2
Kilburn South Crescent Wick
High Road Hampstead St. John’s Wood Upney

5
King’s Cross London Fields Stratford
Greenford St. Pancras Haggerston High Street Barking
Kilburn Park Paddington Marylebone Cambridge Heath
Edgware Road Baker Great Portland Euston
Street East Ham
Maida Vale Street Hoxton Bethnal Green Pudding Abbey
Warwick Angel Mill Lane Road
Perivale Avenue Upton
Old Street Bethnal Green Mile End
Euston Bow Park

4
Edgware Warren Street Square Road
Royal Oak Road Plaistow
Shoreditch

1
Farringdon
Hanger Lane Regent’s Park High Street Bromley-
Russell Stepney Green
Westbourne Park Square by-Bow West
Bow Ham
Goodge Barbican Church
Park Royal Ladbroke Grove Bayswater Aldgate
Street
Bond Oxford East Whitechapel

2 2/3 3
Street Circus Moorgate Devons Road
Latimer Road Liverpool Star Lane

1
North Ealing Marble Arch Street
Tottenham Holborn Chancery Lane Langdon Park
East White Shepherd’s Notting Court Road
Acton City Bush Hill Gate Bank Aldgate
Ealing Covent Garden All Saints Canning
Lancaster Town
Broadway Royal

6 5 4 3
West North Holland Queensway Gate St. Paul’s
Acton Acton Park Green Park Leicester Square Limehouse Poplar Victoria
Wood Lane Hyde Park Corner
Piccadilly Cannon Street Custom House for ExCeL
Acton Central Shepherd’s Circus Monument Tower Shadwell Westferry Blackwall East
High Street Kensington India Emirates
Bush Market Kensington Hill Royal
Ealing Common Mansion House Tower
(Olympia) Knightsbridge Charing
Fenchurch Street
Wapping Docks Prince Regent
South Acton Goldhawk Road Gateway West India
Cross Quay
South Barons Gloucester Blackfriars River Thames West Silvertown Royal Albert
Ealing Acton Town Hammersmith Court Road St. James’s
Park Temple Rotherhithe
Victoria Canary Wharf
Beckton Park
Embankment North Emirates
Sloane Westminster London Canada
Northfields Chiswick Turnham Stamford Ravenscourt West Earl’s South
Bridge
Bermondsey
Water Greenwich Greenwich Pontoon
Park Green Brook Park Kensington Court Kensington Square Heron Quays Peninsula Dock Cyprus
Boston Manor
Gunnersbury Waterloo South Quay London Gallions Reach
Osterley

2
City Airport

2
West Brompton
Hounslow East Crossharbour Beckton
King George V
Southwark

1
Hounslow Central Surrey Quays Mudchute
Kew Gardens Pimlico Borough
Hounslow Fulham Broadway Lambeth North Island Gardens
West
Richmond Parsons Green Imperial Wharf
Heathrow Hatton Cross
Terminals 2 & 3 Putney Bridge Cutty Sark for Woolwich
Maritime Greenwich Arsenal

3
Queens Road

3 4
East Putney Peckham New Greenwich
Vauxhall
Elephant & Castle Cross Gate
New Cross Deptford Bridge
Southfields

2
Heathrow Brockley
Heathrow Terminal 4 Peckham Rye Elverson Road
Wimbledon Park Kennington
Terminal 5
Clapham Wandsworth Oval Honor Oak Park
Wimbledon Junction Road Lewisham
Stockwell Forest Hill Beckenham

3
Clapham High Street Denmark Hill Birkbeck Road
Clapham North Sydenham
Bakerloo Victoria Interchange stations Avenue Beckenham
Clapham Common Road Junction

4
Central Waterloo & City Step-free access from street to train Dundonald Penge West
Road Brixton Harrington Road
DLR Clapham South
Circle Step-free access from street to platform
Emirates Air Line Balham Anerley
District Elmers End
cable car

3
National Rail Crystal Palace
Hammersmith & City (Special fares apply) Norwood Junction

5
Tooting Bec Arena
London Overground Airport
Jubilee
Metropolitan
TfL Rail Riverboat services Merton Park
Tooting Broadway Woodside London Trams
Northern
London Trams
District Victoria Coach Station
Colliers Wood West Croydon
Blackhorse Lane fare zone
open at weekends and South Wimbledon
Piccadilly on some public holidays Emirates Air Line cable car Reeves Corner Centrale Wellesley
Road Lebanon Addiscombe
Road
London Overground Gospel Oak to Barking No service until February 2017.

4
Check online for rail replacement bus information Morden Phipps Belgrave Mitcham Mitcham Beddington Therapia Ampere Waddon Wandle Church George East Sandilands
Morden Road Bridge Walk Junction Lane Lane Way Marsh Park Street Street Croydon
TfL Rail Brentwood to Shenfield No service from early January Lloyd Park Gravel Addington King Henry’s New
Hill Village Fieldway Drive Addington
until late May 2017. Coombe Lane
Check online for rail replacement bus information.
Services for these stations are subject to variation. Please search ‘TfL stations’ for full details.
 Central London bus and attractions map
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Useful information
Transport accessibility
If you need extra assistance when
travelling, or if you are travelling with
luggage or a pushchair, there are a wide
range of accessible transport options so
you can travel more easily around London.
Visit tfl.gov.uk/transport-accessibility
to download accessibility guides and
maps (like the step free stations map for
wheelchair users), ask a member of staff, or
call +44 (0)343 222 1234* to find out more.
Need help?
Visit one of our Visitor Centres (see
page 15) during opening hours or contact
Customer Services 24/7 for all ticket
enquires, travel information, journey
planning, lost property and complaints.
Call +44 (0)343 222 1234*.

All information correct at the time of going to print

– November 2016.

+44 (0) 343 222 1234*

*Service and network charges may apply.

See tfl.gov.uk/terms for details.