Joseph Rowe

MERCHANDISE & CUSTOMER SERVICE ASSOCIATE - EXPRESS STORES CO

Cedar Hill, TX 75104
rowejoe44@gmail.com
(661) 524-3019

Adobe Audition, Sound Forge, Pro Tools, Vox Pro.  

Excellent interpersonal communication; Salesmanship. 
Point-of-Sale Software (POS). 
Microsoft Office, Windows, Excel, PowerPoint, Outlook - Intermediate Level. 
Ability to effectively manage my time & prioritize tasks. 
Cash Handling, Inventory Management, POS systems.  
Quickly able to adapt to any situation or environment. 
Selfless and Integrity are my key characteristics.

Work Experience

MERCHANDISE & CUSTOMER SERVICE ASSOCIATE

EXPRESS STORES CO - Dallas, TX
June 2018 to Present
• Responsible for leading sales floor coverage while maintaining a selling focus in absence of store
management. 
• Provides advanced knowledge of current fashion trends and Express potential customers. 
• Ensures merchandise is processed according to UPH standards and new product is placed
appropriately on the sales floor once it arrives and processed, and utilizes Point-of-Sale Software (POS).

Radio & Web Host (College Internship)

EXPRESS STORES CO - Nacogdoches, TX
January 2019 to May 2019
• Served in an active host role in the live radio broadcast including interacting with callers on-air about
various topics; managing audience engagement before, during and after broadcast. 
• Run the audio board during the show, mixing audio sources, playing production elements and
commercial breaks, and audio editing (Adobe Audition, Sound Forge, Pro Tools, Vox Pro, etc.). 
• Edit audio and video clips including daily podcast of radio broadcast. 
• Monitor and reply to listener inquiries (email, voicemail, social media, etc.). 
• Strong knowledge of all FCC rules and regulations.

SHIFT MANAGER/ASSOCIATE
DICKEY'S BBQ - Mansfield, TX
January 2017 to June 2017
• Supervised a staff of 6 employees, analyzed quality control and satisfaction records to maximize
restaurant-operating results yielding a 97% customer feedback score. 
• Scheduled & directed staff in daily work assignments to maximize productivity and oversaw all
administrative tasks including balance all transactions for credit and cash.

CUSTOMER SERVICE ASSOCIATE

RACETRAC CO - Mansfield, TX
June 2016 to November 2016

MERCHANDISE & CUSTOMER ASSISTANT

PACSUN CO - Grand Prairie, TX
October 2015 to June 2016

Education

Diploma
Lake Ridge High School
2017

B.A. in Communications
Stephen F. Austin University

Skills

Micorsoft Office (4 years), Adobe Audition (1 year), Sound Forge (Less than 1 year), Pro Tools (Less than
1 year)

Links

https://toproweproductions.weebly.com