Foster a positive community - YouTube 7/3/18, 4)14 PM

Lesson: Foster a positive community

We want creators to have positive, productive conversations in their communities.

Here are some tips to help you stay secure and protected on YouTube and beyond.

Setting the tone of your conversation

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You’ve probably heard the phrase, ‘Treat others the way that you’d like to be treated.’
This rule applies to your YouTube community too. Let your audience know, in your
videos and in the comments, what kinds of conversations you encourage (and what
you consider inappropriate).

If someone has written something inappropriate in the comments, you can:

Remove the comment (and all of its replies).

Flag the comment to YouTube. If the comment violates YouTube Community

Guidelines, it will be removed.

Hide the user from your channel. This action blocks a specific user from
posting comments on any of your videos. Users are not alerted when you block
them. Learn more.

While good debates are part of a healthy community, sometimes people may use
words or phrases that you don’t want associated with your channel. One easy way
to mitigate this is by creating a Blocked words list. You can add these words or
phrases to the Blocked words box in Community settings. When blocked words
show up on your channel, they won’t appear publicly and will be held for your review.

You can also try out a new feature that holds potentially inappropriate comments
identified by our algorithms for review (currently available in most languages).
Learn More.

Trusted community members can be added as comment moderators to help take

down inappropriate comments around the clock and lead to a more guided
conversation. Comments they moderate are removed from sight and held for your
final review.

Address hurtful or inappropriate comments

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YouTube creators can be leaders in countering negativity online by promoting a

positive tone in their community. Behind every username there is a real person with
real feelings. If you feel inclined to quickly respond to an offensive comment, pause
for a moment and think carefully about what you’re going to write. Try to counter
negativity in its tracks by being positive and redirecting the mood. When you
respond in a positive tone, it can turn the conversation around.

While it's important to respect people's opinions, it’s also important to recognize if
someone crosses the line. You can always flag comments that you believe violate
YouTube’s Community Guidelines. Everyone is an important participant on YouTube,
and it’s the work of creators and viewers to make it inclusive and respectful.

Sharing information online

Information shared on the web can spread quickly and take on a life of its own. So,
when replying to comments and posting videos, be sure to consider your own
privacy. Here are some tips for managing your personal information:

When uploading a video, select if it should appear public, unlisted, or private

See how.

Decide how much information to share, when, and with whom in your account
privacy settings. Learn more.

Be mindful of disclosing private or personal information in your productions,

such as your driver’s license, phone number or addresses belonging to friends
or family.

Ask permission before sharing anything (even stuff you don’t think would be
sensitive) about someone else.

Writing effective passwords

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A big part of online safety involves simple, smart practices, like selecting good
passwords for your channel. Now might be a great time to update your password if
you haven’t in awhile. There are a few things to keep in mind when creating strong
passwords for your YouTube account (and beyond):

Make your password at least 8 characters long. Use a combination of letters,

numbers, symbols, uppercase, and lowercase letters.

Use different passwords for every important account you hold.

Set up password recovery options and keep them up-to-date. This can let you
get back into your account if you forget your password or get locked out.

Avoid using personal information or a password that could easily be guessed,

like your pet's name, or child’s date of birth.

Try not to write passwords down, but if you do, keep them somewhere safe.
Reputable password vaults can help you create and protect your passwords.

Once you’ve created a strong password, ensure you have a backup email
address saved.

To add an extra layer of security, enable 2-Step Verification. This means

whenever you sign in to your online accounts, you'll enter your password as
usual. Then, a code will be sent to your phone via text, voice call, or mobile app
that you’ll need to enter. Or, if you have a Security Key, you can insert it into your
computer’s USB port. This means that if someone steals or guesses your
password, they still can’t sign into your account because they don’t have your
phone or your security key.

What you can do about impersonation on YouTube

While many creators may be familiar with fan channels that celebrate their content,
some channels may cross the line into impersonation. If you find that someone is
using your content to deceive fans into believing their channel is your official
channel, you can report this activity. Learn more.

Try it

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If it’s been awhile since you’ve updated your password on important accounts,
take the time to update your passwords.

Sign in to save your answers.

Check your knowledge

Which of the following illustrates a way someone could be

impersonating your channel?

Creating a ‘fan’ channel where the channel owner posts playlists of their favorite
videos from your channel.
Having a similar username and writing supportive comments on your channel.
Another channel owner having a channel avatar that is identical to yours and
posing as you.
A channel with the same name as your channel on a totally different topic.

1 2 3

What should you avoid filming to ensure your personal

Sign in first is
information if you want to save your results.
protected?

The front of your house.

The front of your friend’s house.
A piece of mail that has your address on it.
All of the above.

Which of the following is a good tip on how to create a strong

password to protect your account?

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Use something easy to remember like your pet's name.

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Use only numbers.
Use aAbout
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Advertise uppercase, and lowercase
and Safety YouTube
letters.
Write down your password and leave it close to your computer so you never
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