Mark Cielo Aldave Peralta

Blk. 48 lot 11 Area C Purok 6 San Martin III,

City of San Jose Del Monte Bulacan
Mobile. # : 09613681955
E-mail: peraltamarkcielo@gmail.com

CAREER OBJECTIVE: To secure a responsible career opportunity to fully utilize my

training and skills while making a significant contribution to the success of the company.

WORK EXPERIENCE:

Company: Customer Contact Channels/C3

Address: Bonifacio Global City, Taguig City, Philippines
Position: Customer Service Associate
Date: February 2017 – January 2018

Company: Convergys Philippines

Address: UP Ayala Techno Hub
Quezon City, Philippines
Position: Technical Support Associate (Chat)
Date: December 08, 2015 – December 2016

Company: Convergys Philippines

Address: UP Ayala Techno Hub
Quezon City, Philippines
Position: Customer Service Associate
Date: April 06, 2015 – September 29, 2015

Company: Convergys Philippines

Address: UP Ayala Techno Hub
Quezon City, Philippines
Position: Customer Service Associate
Date: December 14, 2014 – March 2015

Company: Expert Global Solutions

Address: Quezon City, Philippines
Position: Collections Agent
Date: November 5, 2012 – August 05, 2013

Company: Magellan Solutions Outsourcing

Address: Summit One Tower, 530 Shaw Blvd.
Mandaluyong City
Position: Customer Service Representative
Date: June 14 2011 – August 13, 2012
On The Job Training

Company: SUTHERLAND GLOBAL SERVICES

Address: Bertha Phil II, Jose Abad Santos
Clark free port, Pampanga
Position: FTD (Consultant)
Date: December 2010 – February 17, 2011

EDUCATIONAL ATTAINMENT:

Collegiate:
Academia De San Lorenzo Dema-Ala
Bachelor of Science in Business Administration
City of San Jose Del Monte, Bulacan
(Present)

Bulacan Polytechnic College (B.P.C)

Call Center Management
City of San Jose Del Monte, Bulacan.
SY. 2009 – 2011
(Graduated)

Bulacan State University (B.S.U)

Bachelor of Science in Computer Engineering
Palmera, City of San Jose Del Monte, Bulacan
(Undergraduate)

Secondary: St. Therese college of San Del Monte, Bulacan

Sabitang Kampana City of S.J.D.M, Bulacan.
(Graduated 2nd honor)
SY. 2004 - 2008

Elementary: Bagong Buhay C, Elementary School

San Martin III Area C, City of S.J.D.M, Bulacan
SY.1998 – 2004

Summary of Qualifications:

 Proficient in MS word for Windows, Power point, Excel, Internet & E-mail.
 Dedicated and focused, able to prioritized and complete multiple task and follow through to
achieve project goals.
 Researching.
 Can speak English Language
 Computer Literate
 Willing to be trained and learn new things.
PERSONAL DATA:

Age : 27 y/o
Date of Birth : October 16, 1991
Nationality : Filipino
Languages spoken : English, Tagalog

AWARDS:

School : Bulacan Polytechnic College

Year : 2nd Year College
Award : Leadership Award

School : St. Therese College of San Jose Del Monte

Year : 4th Year High School
Award : Second Honorable Mention

Reference: Available upon request

I hereby certify upon my honor, that all facts and information indicate here in are true and
correct to the best of my knowledge.

APPLICANT

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