2014 Goals Effective Date 1/28/2014
Approved by______________
__________________Our Compay Logo is Here___________________________________
Quality Policy
____________ provides reliable equipment
in
a safe work environment meeting
customer expectations and regulatory
requirements
while supporting activities for
continual improvement to products,
services, and the quality management
Warranty cost for 2013 was
2014 $_________.
Reduce warranty cost by 10%
(Review quarterly)
OBJECTIVE: Reliable Equipment
Manufacture Reliable Equipment
METRIC: Warranty cost for 2013 was $_____Goal
is to stay below $_____ for 2014
“Reduce 2013 warranty cost, by 10%”
OBJECTIVE: safe work environment
safe Work practices and operational controls
METRIC: TRIR was ___ for 2013 which included
___ Incidents/Goal is to reduce the amount of
incidents by 25% continue Risk assessments on
annual basis.
OBJECTIVE: meet customer expectation
and regulatory requirements.
METRIC: Reduce 2013 customer feedback
(___ total) by 50% & reduce errors found
in 2013, resulting from QC final inspection
by 50%. Analyze customer Perception &
FNCR’s
OBJECTIVE: Continuous Improvement
METRIC: Reach expected revenues for 2014 by
identifying trends and provide training for continued
improvement. (*5s & *TPM ongoing Programs)
Monthly scrap vs revenue to stay less than .___%
TRIR was ____ for 2013 Reach expected revenues for 2014.
which included Reduce 2013 FNCR (___ total) by Identify trends and provide training
50% & reduce errors found in
___Incidents. Goal is to for continuous
reduce the TRIR by 25% 2013, resulting from final QC Improvement.
(Review quarterly or after inspection by 50%. Monthly scrap –vs- revenue to stay
an incident) Analyze Customer perception & less than .____% (Avg. per QTR)
FNCR’s (Review quarterly.)