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Volunteers Newsletter
July 2019
www.sebringmealsonwheels.com
info@sebringmealsonwheels.com
Sebring Meals On Wheels Sebring Meals On Wheels does not receive any funds from the
P. O. Box 169, Sebring 33871 Federal, State, or local government or any of their agencies
863-402-1818 Sebring Meals On Wheels Inc.
700 S. Pine Street, Sebring
is a not-for-profit 501(c)(3) Corporation. All proceeds help with the daily expenses
of delivering warm lunches to our clients, the elderly and homebound Sebring
residents. State of Florida §496.411 FS:
A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF
CONSUMER SERVICES BY CALLING TOLL FREE (800-435-7352) WITHIN THE STATE. REGISTRATION DOES NOT IMPLY
ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. STATE OF FLORIDA CH 7092.
6th Annual 2
Run For the Roses $500 Sponsor Sebring Meals On Wheels
REMINDERS
Check your notebooks BEFORE you leave the alley for statement envelopes, welcome letter s, and new infor mation that
might not have made the newsletter! If not paid in advance, some new clients get a “Start-up Fee” invoice. Sometimes we ask
that you wait for the startup payment. The client knows you are expecting it. We send out a Welcome Letter usually with their
first meal. It explains to the client what to do if away, ice packs and ice coolers, emergency information, particularly for the
summer storms and storm shelters. It also has a magnet with our information. Each notebook should contain some business
cards and maybe one or two brochures. Feel free to pass these out to others. Let the office know if the supply gets low.
THE KITCHEN: If you are missing a meal item or needing a correction, let Dave, or Mary Margaret know, as we are the
only non-employee authorized to go to the kitchen entrance and we will try to handle the issues. It is perfectly fine for you to
be in the hallway in the Palms, or visit their facilities. Please don’t interrupt the staff. Thank you for understanding!
If you are unable to deliver food, please DO NOT return any food to the Palms. They will simply throw it away. Find
somebody to feed! If they are not on our list, give them a business card or brochure.
Knock. Ring Bell. Call on Phone. Should a client not be home and is scheduled for a meal, contact the office at 402-
1818. Just because it ‘looks like nobody is home’ doesn’t mean they are not. Be sure! Even check the door knob. Look for a
cooler, even on the golf cart! After calling the office, please continue on your route. We might call you right back to tell you
what to do with the meal. We have emergency contact number on file for the clients and with us at all times.
Notify the office if a client is ill, or their overall condition has become worse or noticeably different since your last visit. DO
NOT LIFT a client who has fallen. Call Positive Medical at 655-0030 or 9-1-1. It is called “lift-assist”. There is no fee unless
they need a transport. CALL for help!
Contact the Sebring Meals On Wheels office on any issues you may encounter at a client’s home. 402-1818. This is a vital
part of our mission. We are sometimes the only people to look in on these people each day.
Client Coolers: must have ice or a freezer pack in that cooler. The Health Regulations require that ice or a freezer pack be
in the coolers if we leave food for the clients. No Cooler or No Ice in Cooler—DO NOT leave the food. If they have a
‘freezer bag’ with ice, use it. Never just leave food on a table, bench, or hanging in a grocery bag from the door knob.
Payments: If you do not r etur n to the Palms after deliver ing meals and you accept payment envelopes that same day,
be sure to tell the client that the payment will not be turned in for a full week. This allows the client the option to pay the next
driver instead, if this is a problem for the client.
Privacy Act for bids us telling the health infor mation on our clients. Please don ’t ask what is wrong with somebody, or
why they are on hold.
Use a Hand Sanitizer between visits until you can pr oper ly scr ub your hands.
Tips: We do not accept tips. If they offer , tell them we accept donations, which can be sent in with their payments.
Do NOT administer any medication to clients, not even an aspirin. This includes handing them the pill container. It may
have been placed out of reach for a reason!
Messy Coolers: Ther e is a gar den hose just at the doorway to the kitchen. Please take a second to hose the mess. J ust
pull the trigger. The kitchen does not have a set routine to clean these coolers and we don’t want scummy, moldy, yucky cool-
ers. We all need to be diligent about keeping things clean.
Your Coolers: If you tr ansfer food to your own cooler for distr ibution and convenience, please br ing your own fr ozen
packs to keep cold things cold and a method to keep foods HOT.
Client Responsibility: They should contact the office with any changes to their meal plan or deliver y schedule. You
may take the message and relay it on to the office, but ask the client to call and verify we received their directions.
Assisting Clients: Please avoid touching their food. Do not cut up their foods. If the food needs to be sliced, cut up, or
chopped, let the office know so that we can let the kitchen become aware. The kitchen will do this task for us. It is a hygiene
issue. You may open their milk or factory sealed containers.
TEXTING: Please avoid texting. Our phone does not have fancy pr ogr ams. If you want to send an email, that is OK.
Fundraising: Please suppor t our fundr aising activities by shar ing our flyer s.
863-655-0030
Think Positive! For Emergency Or Lift-Assist
AmazonSmile is a program that donates 0.5% of your eligible purchases on Amazon to a charity of your
choice.
If you are not currently an Amazon Shopper, you will need to create an account.
Go to smile.amazon.com.
Provide them with your name, email, etc. Select Create. Follow their instructions.
Once a member, you can then do Step 3 and Step 4, above!
Remember, AmazonSmile donates .05% of what you purchase through AmazonSmile to the charity you have
selected, Sebring Meals On Wheels. You pay nothing additional for that donation.
Thank you!